SAMSUNG COLOR LASER PRINTER CLP-500 SERIES CLP-500/500N SERVICE Manual SAMSUNG COLOR LASER PRINTER CONTENTS 1. Precautions 2. Reference Information 3. Specifications 4. Summary of product 5. System Outline 6. Disassembly and Reassembly 7. Alignment and Adjustments 8. Troubleshooting 9. Exploded Views and Parts List 10.
Standard : "-" type, "+" type (M3 long, M3 short, M2 long, M2 short). • Brush • Tweezers Standard : For general home use, small type. • Cotton Swab Standard : For general home use, for medical service. • Software (Driver) installation CD ROM Service Manual Samsung Electronics...
Copier) Enhanced Capability Port Isopropy Alcohol Engine Control Unit Inter Process CommunicationEPP Enhanced parallel Port EEPROM Electronically Erasable Programmable Read Only Memory Images Per Minute Electro Magnetic Interference Image Transfer Belt Electro photographic local area network Service Manual Samsung Electronics...
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Light Emitting Diode SCF/SCT Second Cassette Feeder/Second Cassette Tray Laser Scanning Unit SMPS Switching Mode Power Supply Megabyte SPGP Samsung Printer Graphic Megahertz Processor MPBF Mean Prints Between Failure Samsung Printer Language MPF/MPT Multi Purpose Feeder/Multi Spool Simultaneous Peripheral Operation...
- Away from the direct airflow of air conditioners, heaters, or ventilators - Free of extreme fluctuations of temperature, sunlight, or humidity - Clean, dry, and free of dust <Rear Side> 100 mm 350 mm 350 mm <Operator Panel> 450 mm Service Manual Samsung Electronics...
The life of the toner cartridge, developer cartridge and printing speed are measured with the pattern shown below (5%). The 5% and 2% samples are reproduced reduced to 70% of the actual A4 size. 2.4.1 A4 5% Pattern Service Manual Samsung Electronics...
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REFERENCE INFORMATION 2.4.2 A4 2% Pattern Service Manual Samsung Electronics...
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REFERENCE INFORMATION 2.4.3 A4 IDC 5% Pattern This test page is reproduced at 70% of the normal A4 size Service Manual Samsung Electronics...
Most of the main wireless networking companies are attending including such companies as Lucent Technologies, Cisco, Intel/Symbol, 3Com, Enterasys (Cabletron), Compaq, IBM, Nokia, Dell, Philips, Samsung Electronics, Sony, Intersil, etc.. This mark certifies mutual compatibility amongst the product of these companies. Wi-Fi (IEEE 802.1) is certified as a standard of the wireless LAN market.
Mono : Less than 300,000 pages, Color : Less than 75,000 pages * Print speed will be affected by Operating System used, computing performance, application software, con- necting method, media type, media size and job complexity. ** Sound Pressure Level, ISO 7779 Service Manual Samsung Electronics...
Summary of product 4. Summary of Product This chapter describes the functions and operating principals of the main components. 4.1 System Structure 4.1.1 Main Parts of System Deve Cover Deve Cover Traninung Manual Samsung Electronics...
Deve Drive PBA Deve Drive PBA Fuser Fan Fuser Fan Main Drive Main Drive Deve Cover Deve Cover Open S/W Open S/W Duplex Cover Duplex Cover SMPS SMPS Open S/W Open S/W Conrtoller PBA Conrtoller PBA Traninung Manual Samsung Electronics...
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* Capacity : 500 Sheets (Standard paper 75mg/m 20lb) * Paper Size : A4, Letter * Paper Weight (average) : 60~90g/m (16~24lbs) * Paper Type : General Printing Paper * Additional Function : Paper Empty Sensor Traninung Manual Samsung Electronics...
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12) LSU This is a core part of LBP. It forms a latent image on the surface of OPC drum using a static charge. * Resolution: Real 600 dpi Traninung Manual Samsung Electronics...
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When the error message "Waste Toner Tank Full/ Not Install" is displayed on the LCD Panel replace the Waste Toner Tank immediately. Using the printer without a Waste Toner Tank or with a full tank may damage the printer. Traninung Manual Samsung Electronics...
Forces cold air into the printer and takes out heat from the fuser. Waste Toner Motor Transfers collected waste toner from the OPC drum and ITB to the waste toner tank. (Refer to front view picture on 4-2 page) Traninung Manual Samsung Electronics...
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T2 Home solenoid This forces the transfer roller into contact with the ITB unit. ITB cleaning solenoid This brings the cleaning blade into contact with the ITB unit Traninung Manual Samsung Electronics...
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* Please, refer to the Chap. 7 Arrangement and Adjustment, "Paper Path diagram", for the location of the paper empty sensor, feed sensor, and exit sensor. * Please, refer to page 4-2 for the location of the waste toner sensor, DEVE cover open S/W, and duplex cover open S/W. Traninung Manual Samsung Electronics...
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Summary of product 4.1.5 Main Controller PBA Traninung Manual Samsung Electronics...
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Summary of Product Traninung Manual 4-10 Samsung Electronics...
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- System Bus with SDRAM * Integrated ARM946ES - 32-bit RISC embedded processor core - 16KB instruction cache and 16KB data cache - No Tightly Coupled Memory - Memory Protection Unit & CP15 control program Traninung Manual 4-11 Samsung Electronics...
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- 4 Channels are supported - ADC Interface Unit - 3 ADC Channels are available - ADC Core (ADC8MUX8) maximum clock frequency : 3 MHz - Coversion time : 4.3us (@3MHz) - LSU Interface Unit Traninung Manual 4-12 Samsung Electronics...
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- Only MultiICE logic support from ARM9 series - 5 JTAG connections : TCK, TnRST, TMS, TDI, TDO - Internal logic for synchronizing TCK and high speed CLK - Maximum TCK frequency : 20MHz (CLK x 1/6) Traninung Manual 4-13 Samsung Electronics...
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SODIMM connector. This is a user fit option, DIMMs from 64Mb - 128MB can be used giving a total of up to 192MB of memory. DIMM modules are non standard - only Samsung product should be used. The memory controller is located in the SPGPm controls the SDRAM memory connected using a 32 bit 60 MHz bus.
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T1,T2 and DEVE processes. For bests quality images these high voltages must be , controlled accurately to maintain the print quality. The high voltages produced are supplied to toner, OPC cartridge, ITB unit, and transfer roller. SUPPLY CHARGER SUPPLY SUPPLY CHARGER CHARGER Traninung Manual 4-16 Samsung Electronics...
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* Error type: 1. If this voltage is GND, print density is extremely low. 2. If this voltage is floating due to unstable contact point at the HV terminal, density becomes so low as that printing results are not visible to the naked eye. Traninung Manual 4-17 Samsung Electronics...
DEV. - Magenta DEV. - Cyan DEV. - Cyan MPF Path MPT Path Feeder Feeder Pick-up Roller CASSETTE Paper Empty Sensor(MPT) FCT Path SCF Path SCT Path Paper Empty Sensor(SCT) Paper Empty Sensor(FCT) Paper Pick-Up Roller Traninung Manual Samsung Electronics...
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* The paper drive motor has been driving for longer than the time needed for the longest paper size and the exit sensor is not off. Traninung Manual Samsung Electronics...
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* After pickup, a paper has been fed, but it doesn't reach the feed sensor in a certain time. * Feed sensor is faulty and does not detect paper. Feed Sensor CASSETTE SCF Path MP Empty Sensor Traninung Manual Samsung Electronics...
- Cassette paper guides not correctly set (loose or too tight). - Foreign object or other contamination of internal paper path and paper guide ribs. - Badly damaged or folded leading or trailing edges of the paper. Traninung Manual Samsung Electronics...
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If there is any resistance, and the paper to the slot and slide it into the printer. does not move immediately when you pull, stop pulling and go to step 4. 7. Close the right cover .The printer resumes print- ing. Traninung Manual Samsung Electronics...
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To avoid the paper tearing pull it out gently and slowly. NOTE : If the paper tears make sure that all of the paper fragments are removed from the printer. 3.Close the right cover. The printer resumes printing. Traninung Manual Samsung Electronics...
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CAUTION : Do not try to close the top cover with the left cover closed. This may cause damage to the machine. 6. Open and close the right cover to resume printing. Traninung Manual Samsung Electronics...
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5. Press the top cover release button to unlatch the top cover and open it all the way. Note : If the paper tears make sure that all of the paper fragments are removed from the printer. Traninung Manual Samsung Electronics...
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CAUTION : Do not touch the fuser it is hot and could cause burns! The fuser's operating temperature is 180 °C (356 °F). Take care when removing paper from the machine. Traninung Manual Samsung Electronics...
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To avoid the paper tearing pull it out 3. Close the right cover. The printer resumes gently and slowly. If there is any resistance, and printing. paper does not move immediately when you pull, stop pulling and continue to step 8. Traninung Manual 7-10 Samsung Electronics...
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8.Pull the optional tray, Tray 2, out of the printer. 10. Slide the tray back into the printer and close the two jam covers. 11. Open and close the right cover. The printer resumes printing. Traninung Manual 7-11 Samsung Electronics...
Menu. 3. Press the scroll button until you see “Configuration ” on the bottom line. 4. Press the Enter button A demo page showing the printer ’s features and capabilities prints out. Traninung Manual 7-12 Samsung Electronics...
10. Press the Upper Level button to return to step 7 and select a different choice or press it a second time to return to step 6 and choose a different item. 11. To return to the Ready condition press the Upper Level button several times until 'Ready' appears in the display. Traninung Manual 7-13 Samsung Electronics...
•The printer is in Power Save mode, using less power.When a print job is received from the computer or if any button is pressed,the printer switches to on-line. •To deactivate the Power Save mode or change the power-saving time. Traninung Manual 7-14 Samsung Electronics...
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• sends you back to the previous option. • Press to cancel the current print job. • In menu mode,press to return to ready mode. In menu mode,press to go back to the upper menu level. Traninung Manual 7-15 Samsung Electronics...
Network Card is fitted (CLP500N or Netware Config Network CLP500 with optional Network Config TCP Config Netware card). IPX Frame Type IP Get Method IP Address Reset Network Default Set Subnet Mask Gateway Print Net CFG Config 802.11b Traninung Manual 7-16 Samsung Electronics...
Developing Roller 29.28 mm horizontal image band ITB(T1) same position in each page black spot Transfer Roller(T2) 75.36 mm ghost Heat Roller 109.9 mm Black spot and ghost, printing backside pollution Traninung Manual 7-17 Samsung Electronics...
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Upper Line : Upper Line messages mainly show the current test menu or sub-menu. [Main Menu] or [Function] is displayed. Lower Line : Lower Line messages mainly the current test and status. Buttorns Status Map Display : dispaly the printer status and job in progress. Traninung Manual 7-18 Samsung Electronics...
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Feed Clutch T2 Solenoid FCF Solenoid MPF Solenoid SCF Solenoid ITB Solenoid Duplex Solenoid HVPS Test Test Print Interface Test SCF Interface Charger Select Tray Select Pattern Print Pattern Dev DC Print Menu Map Dev AC Traninung Manual 7-19 Samsung Electronics...
Waste Motor Operates Waste Motor Display motor status - "On" or "Off". SCF Motor Operates SCF Motor Display motor status - "On" or "Off". Fan Motor Operates Fan Motor Display motor status - "On" or "Off". Traninung Manual 7-20 Samsung Electronics...
"Not Installed" is displayed when either the Waste toner tank is not installed or it is full. "Installed" is displayed when the Waste Toner tank is installed and is not full. Cover Left or Right Cover Sensor Status "Cover Opened" or "Cover Closed" is displayed. Traninung Manual 7-22 Samsung Electronics...
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Press the "<" or ">" key until "Interface Test" is displayed. b) Press the "Enter" key to select and run this function. c) "Succeed" or "Failed" is displayed.. d) Pressing the "Upper Level" key again will return to the EDC main menu. Traninung Manual 7-23 Samsung Electronics...
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For safety - after printing a test pattern if you need to return to EDC mode turn the printer off and then re-enter EDC Mode by turning power on whilst holding in the "Enter" key. Traninung Manual 7-24 Samsung Electronics...
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Supply AC Voltage to Dev Duty 35% : -2200V Duty 35% : -2134V ~ -2266V * The allowed tolerance is commonly +/- 3%, this is the value isplayed, in case of "Dev AC", it is the value of Vpp. Traninung Manual 7-25 Samsung Electronics...
"8.1.1 Basic Check List" OP Panel - No Power - LCD Module - Main PBA Ready Indicate Refer to "Error Message" Power Save "8.5 Error Message" Print Printing Refer to guality is "8.2 Solution of Image Problem" normal? Traninung Manual Samsung Electronics...
6. Check consumables (toner etc.). •Using the keys print the Information Page. --> Refer to 8.1.4 below and to section 3.5 (Page 3-3) for expected life of various consumable parts, compare this with the figures printed and replace as required Traninung Manual Samsung Electronics...
1. Use only paper which is of a suitable quality, weight and size? See the user guide. 4. Check the overall condition of the printer 1. Is the printer properly maintained ? Clean the Paper Transport Passages. Any rollers with dirty surfaces should be cleaned or replaced. Traninung Manual Samsung Electronics...
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2. In order to calculate the number of images printed 1 is added to the appropriate counter every 30 seconds. The amount of waste toner is calculated based on the number of pixels in the image. 3. When the user replaces any of the consumable parts and resets the appropriate counter it starts again from 0. Traninung Manual Samsung Electronics...
Replace the Toner Cartridge. toner cartridge OPC Drum surface contaminated or damaged. Replace the OPC Drum. ITB Unit belt is contaminated or damaged. Replace the ITB Unit Belt. Fuser Unit is contaminated. Clean or replace the Fuser Unit. Traninung Manual Samsung Electronics...
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If problem persists replace the OPC Drum Poor toner transfer to ITB Unit Check and clean ITB Unit contacts. Re-install or replace the ITB Unit. ITB Bias voltage incorrect. Check and clean ITB Unit contact. Replace the HVPS. Traninung Manual Samsung Electronics...
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Open the covers, check and clean the Paper Path. Problem transferring intermediate image onto Check and clean T2 roller contacts paper Check T2 Solenoid and cam operation - ensure T2 comes properly into contact when solenoid operates. Traninung Manual Samsung Electronics...
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1) Creases : Replace the Guide Input. 2) Replace the Fuser Unit. 3) Check OPC, Drum, Toner Cartridge and ITB Unit for contamination and replace as required. Fault occurs in Duplex Printing only. Replace the Duplex Unit. Traninung Manual Samsung Electronics...
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- T2(Transfer Roller) : 75,36, - OPC Drum : The same position of each page. - Developer : 29,28 If it appears within 1 ~ 2 mm. Replace the LSU Unit. If circle is irregular. Replace the OPC Drum. Traninung Manual Samsung Electronics...
Roller with IPA or water. Paper Empty Sensor 4. Check the Feed Sensor is not 4. Replace the main PBA or Sensor. sticking by using the EDC Mode (When “JAM-0” occurs even though the paper feeds into the printer.) Traninung Manual 8-10 Samsung Electronics...
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• Check that the Exit unit is assem- bled properly and full functioning 4. If the Exit Sensor is defective. a and replace if necessary. Jam In Exit Area will occur and printing will stop. 4. Replace the Exit Sensor. Traninung Manual 8-11 Samsung Electronics...
4. Adjust the Paper Guide and load paper under the adjusted and that paper is poperly loaded. Finger. 5. Influence of Static Electricity. 5. Fan paper before loading to reduce the effects of static electricity. Traninung Manual 8-12 Samsung Electronics...
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Exit Roller. 3. If the Bearing - Fuser or Gear - Fuser is damaged or 3. Check the SMPS and Main PBA if the Bearing Gear melted by excessive heat. is melted. Traninung Manual 8-13 Samsung Electronics...
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The fuser gears melt and the roller drive fails. Check and Cause Solution 1. The Fuser makes a noise and fails to operate, rollers - Replace the Fuser. may not rotate. - Replace the Main PBA. - Replace the SMPS. Traninung Manual 8-14 Samsung Electronics...
2. Check the Cover Open sensor, connectors and cable 2. Replace the harness or microswitch as necessary. harness. Ensure that a signal reaches the main PWA 3. Use the EDC mode to test the actuator. 3. Replace the Sensor Board. Traninung Manual 8-15 Samsung Electronics...
2. Replace cables or LCD Panel Ass'y. Replace the work check the display connectors and cable harness Main PBA. 3. Check if +24VDC or other Power Supplies are shorted 3. Replace the components used for +24VDC. out. Traninung Manual 8-16 Samsung Electronics...
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1. Replace the OPC Drum. Count value is over 50,000. Image Density may be reduced. It is possible to continue to print one page at a time by pressing the 'On-Line' button when it flashes. Traninung Manual 8-17 Samsung Electronics...
5. Check both of the fuser Heat Lamps. --> Replace any faulty lamps. 6. Check the Harness connected to the SMPS and Fuser. --> Refit the harness or replace if damaged. 7. Replace the Main PBA. 8. Replace the SMPS. Traninung Manual 8-18 Samsung Electronics...
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--> Replace the Main PBA if the voltage is near 5V 5) Use EDC Mode to run the main motor. Check that the Motor Clock is generated at CN27 Pin 9 on the Main PBA. --> Replace the Main PBA if isn't generated. Traninung Manual 8-19 Samsung Electronics...
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*This is caused by a wrong value of OEM Resistor in the OPC Unit. *It is also caused by misreading the value of the OEM Resistor because of contamination of the contact points. 1. Check that an original Samsung Drum Cartridge is fitted. --> If not replace the OPC drum.
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Can not communicate with ITB Unit. *This may be caused by a wrong value of OEM Resistor in the OPC Unit. 1. Check that an original Samsung ITB Unit is fitted. --> If not replace the ITB Unit. 2. Open the Top Cover and then check that the ITB unit is correctly locked in position.
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Paper is caught inside printer 1. Open the Duplex Cover and then remove the paper. 2. Check the Feed sensor actuator. --> Replace the Feed Sensor if it is damaged or distorted. Traninung Manual 8-22 8-22 Samsung Electronics Samsung Electronics...
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* Press the [On-Line/Continue] button to continue printing. * Replace the Toner Cartridge when the image quality becomes unacceptable. * You can select if this message will be displayed on the LCD Pane or not. Traninung Manual 8-23 Samsung Electronics...
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The indicated Toner Color cartridge is almost empty. Replace the indicated Color Toner Cartridge. To temporarily improve printing for a short time remove the indicated toner cartridge and rock it gently from side to side for a short time before replacing it. Traninung Manual 8-24 Samsung Electronics...
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4. Replace the Toner Cartridge if the same error recurs. 5. Replace the DEVE OEM PBA, HVPS and Main PBA in order if the same error recurs. Tray2 Error This occurs when Tray2 is not installed correctly. Turn the printer off and re-install Tray2. Traninung Manual 8-25 Samsung Electronics...
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2. Check that the Waste Toner Sensor actuator lever is free and not damaged or distorted. 3. Check the condition of the waste toner sensor cable harness and refit or replace if it is damaged. Traninung Manual 8-26 Samsung Electronics...
* While looking for an electrical part number, pay careful attention to the voltage listed in the remark column to ensure that the part number selected is for the correct model of the printer. Service Manual Samsung Electronics...
EXPLODED VIEW & PARTS LIST 9.1 Main Exploded View Service Manual Samsung Electronics...
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EXPLODED VIEW & PARTS LIST Main Assembly Parts List SA : Service Available O : Service available X : Service not available Description SEC.Code Q’ty Remark CLP-500 ELA UNIT-ITB JC96-02769A USER CHANGE ELA UNIT-OPC JC96-02770A USER CHANGE ELA UNIT-DEVE BLACK...
SEC.Code Q’ty Remark MEA HOU-COVER TOP JC97-01765A PMO-COVER TOP JC72-01204A SPRING-CS 6107-000117 PMO-COVER TOP BUTTON JC72-01205A SPRING-CS 6107-001198 PMO-COVER TOP OPENER JC72-01206A PMO-COVER TOP STACKER JC72-01207A STOPPER-STACKER F JC61-00714A STOPPER-STACKER R JC61-00715A LABEL(P)-TOP JC68-01181A SCREW-TAPTITE 6003-000261 Service Manual Samsung Electronics...
PMO-COVER DUP LOCKER F JC72-01081A PMO-COVER DUP LOCKER R JC72-01082A PMO-COVER DEVE JC72-01213A PMO-COVER DEVE INNER JC72-01214A PMO-COVER DEV SPRING CAP JC72-01215A ARM-COVER DEVE HINGE JC66-00563A PMO-COVER DUPLEX HANDLE JC72-01079A SPRING-CS 6107-01198A PMO-DEVE OPEN LINK JC72-01175A SCREW-TAPTITE 6003-001256 Service Manual 9-10 Samsung Electronics...
O : Service available X : Service not available Description SEC.Code Q’ty Remark ELA UNIT-DUMMY FUSER BASE JC96-02795A PMO-DUMMY FUSER BASE JC72-01142A PMO-COVER FUSER AC JC72-01140A IPR-TERMINAL FU JC70-10961A CBF HARNESS-SMPS_AC WIRE JC39-00288A SCREW-TAPTITE 6003-000119 SCREW-TAPTITE 6003-000196 Service Manual 9-48 Samsung Electronics...
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* While looking for an electrical part number, pay careful attention to the voltage listed in the remark column to ensure that the part number selected is for the correct model of the printer. Service Manual Samsung Electronics...
Q’ty Remark MEA HOU-COVER TOP JC97-01765C CHINA PMO-COVER TOP JC72-01204A SPRING-CS 6107-000117 PMO-COVER TOP BUTTON JC72-01205A SPRING-CS 6107-001198 PMO-COVER TOP OPENER JC72-01206A PMO-COVER TOP STACKER JC72-01207A STOPPER-STACKER F JC61-00714A STOPPER-STACKER R JC61-00715A LABEL(P)-TOP JC68-01181A SCREW-TAPTITE 6003-000261 Service Manual Samsung Electronics...
PMO-COVER DUP LOCKER F JC72-01081A PMO-COVER DUP LOCKER R JC72-01082A PMO-COVER DEVE JC72-01213A PMO-COVER DEVE INNER JC72-01214A PMO-COVER DEV SPRING CAP JC72-01215A ARM-COVER DEVE HINGE JC66-00563A PMO-COVER DUPLEX HANDLE JC72-01079A SPRING-CS 6107-01198A PMO-DEVE OPEN LINK JC72-01175A SCREW-TAPTITE 6003-001256 Service Manual 9-10 Samsung Electronics...
O : Service available X : Service not available Description SEC.Code Q’ty Remark ELA UNIT-DUMMY FUSER BASE JC96-02795A PMO-DUMMY FUSER BASE JC72-01142A PMO-COVER FUSER AC JC72-01140A IPR-TERMINAL FU JC70-10961A CBF HARNESS-SMPS_AC WIRE JC39-00288A SCREW-TAPTITE 6003-000119 SCREW-TAPTITE 6003-000196 Service Manual 9-48 Samsung Electronics...