Hold Recall; Retrieving Calls Held At Another Station - Samsung OfficeServ ITP-5021D User Manual

Hold Recall

1.
If you leave a call on hold longer
than the system hold timer allows, it will recall
your station.
At this time, the call button on hold will have
a slow flashing amber light. If you do not
answer this recall within a pre-programmed
period of time, it may go to the system operator
depending upon your OfficeServ system programming.
2.
When your IP Phone rings, lift the handset
or press the [Send] button to answer the recall.

Retrieving Calls Held at Another Station

1.
When a line is on system hold, the line will
have a flashing red light. To retrieve the call
on hold, press the line button with the red
flashing light.
2.
When a line is on hold and it does not appear
on your IP Phone, dial [1] [2] plus the line
number or the extension number of the station
that placed the call on hold.
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BASIC FEATURES
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