Canon EOS-1D X Mark II G Instruction Manual page 96

Responding to Error Messages
What to check on the network as a whole
Does your network include a router or similar device that

serves as a gateway?
If applicable, ask your network administrator for the network

gateway address and enter it on the camera (p.101, 106).
 Make sure that the gateway address setting is correctly entered on
all network devices, including the camera.
42: FTP server rejected connection
What to check on the FTP server
Is the FTP server configured to restrict access to only some IP

addresses?
Change the FTP server settings to allow access from the [IP

address] configured on the camera in the TCP/IP settings.
43: Cannot connect to FTP server. Error code received
from server.
What to check on the FTP server
Have you exceeded the maximum number of FTP server

connections?
Disconnect some network devices from the FTP server or increase

the maximum number of connections in the FTP server settings.
44: Cannot disconnect FTP server. Error code received
from server.
This error occurs if the camera fails to disconnect from the

FTP server for some reason.
Turn off and on the FTP server and camera.

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