Table of Contents
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Table of Contents
Related Manuals for Frontier FiOS TV
Summary of Contents for Frontier FiOS TV
- Page 1 FiOS Residential User Guide ® Indiana, Washington & Oregon 2016...
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Page 2: Fios Equipment 2
Welcome to FiOS. ® This is going to be exciting. And easy. In this handy guide, you’ll find everything you need. Simple, step-by-step directions. Handy tips and hints. Answers to Frequently Asked Questions. Plus, a number of video demonstrations and tools we’ve created for you on your TV. -
Page 3: Table Of Contents
Frontier’s DVR Service ........ -
Page 4: Fios Remote
FiOS remote— ® everything you need to do it all. This is FiOS TV. It’s so easy, all you have to do is “Press the button.” These are the buttons and what they do. Favorites displays Info displays description Options... - Page 5 Skip Forward jumps forward in recorded TV Fast Forward fast-forwards media and also advances to next day’s TV listings Records to DVR Size changes display aspect selects video source for some TV, Stops media DVD, VCR or home Plays or Pauses current theater systems DVD, VOD or DVR media...
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Page 6: Favorite Channels
Guide • Select Set Reminder on the event information screen. FiOS TV Global Search What was the comedy with the two mismatched roommates? Or the name of the guy who played Igor? Find that movie, show, favorite actor, play or presentation in seconds. -
Page 7: Parental Controls
Putting it in place takes just a few minutes. Using Your FiOS TV Remote to Learn About Parental Controls: • Press Menu. • Select Help. -
Page 8: Your Remote = Digital Video Recorder
Widgets These handy little windows can give you up-to-the-minute information in your area—weather, community events and more. Setting them up is easy: button on your remote to launch the Main Menu. • Press the • Enter your Zip Code using the remote’s buttons. •... -
Page 9: Frontier's Dvr Service
Frontier’s DVR Service Digital Recording service for one to ten* rooms Frontier offers a DVR service that can provide recording capability for 1 to 10 rooms with the capability of recording 2 to 12 shows at a time. You can select from the following DVR services: Frontier’s Standard DVR service... - Page 10 Accessing What You’ve Recorded It’s easy to spread the fun and entertainment around. After you’ve recorded on your Multi-Room DVR, simply: • Choose DVR from the Menu. • Select a program using the arrow keys. • Press OK. You’ll be able to use your normal DVR playback controls (Pause, Rewind, Fast Forward) on your remote.
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Page 11: Here's How To Record Live Tv
Here’s How to Record Live TV Recording TV Shows To record a show that’s currently playing: • Press the button on the remote. To schedule recording of an upcoming show or series: • Press Menu on your remote. • Go to TV listings or use Search to find the show. •... - Page 12 • Resume viewing the program that was previously paused. You can continuously switch between two channels, pausing, fast-forwarding and rewinding on both channels. FiOS TV lets you control live TV in the ways described below. Pausing or Resuming Live TV button once to freeze the action.
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Page 13: Instant Replay
Instant Replay Why should the sports broadcasters have all the fun? With FiOS TV, you can do your own instant replay. Press the button to view the previous 10 seconds of a show you’re watching live or have recorded. -
Page 14: All About Video On Demand (Vod)
FiOS TV now brings together the best of both worlds by joining two exciting entertainment options—High Definition and Video On Demand. With FiOS TV, customers have the ability to get many of their favorite titles, offered with crystal-clear picture and sound quality that is unparalleled. -
Page 15: Frequently Asked Questions
Frequently Asked Questions There is no display on my TV. What can I do? • Check to make sure your TV and set-top box are powered on. Make sure your TV has proper input settings (e.g., HDMI 1, Video 1 or channel 3 or 4). •... - Page 16 How can I program the button to turn on both the TV and STB? Your remote has separate power buttons for the TV and STB. You can program the key to turn on/off both your TV and STB at the same time. Turn both your TV and STB on.
- Page 17 CAUTION, all previous programming in the remote control will be lost if you follow this procedure. What if I see the message “Press MENU to watch FiOS TV?” • This means that your TV is on and your STB is off.
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Page 18: Home Network Connections
Welcome to FiOS Internet Home Network Connections As part of your FiOS service, you received a router. Your router lets you create a home network, so that multiple devices can be online at the same time. This can be done on either a wired or a wireless connection. Before connecting any device, confirm your router is plugged in, powered on and all cables are firmly connected. -
Page 19: Support
Support Need Help? You can always find help by visiting www.Frontier.com/helpcenter. Quick Tip #1 How to reboot your router. • Unplug the power cord to your router. • Plug it back into the electrical outlet and wait 30 seconds. • Always reboot your router first since it might be all that is required to correct the problem. -
Page 20: Frequently Asked Questions
• Try moving your computer closer to the router for a stronger signal. • If none of this restores your connection, please contact our help desk. I forgot my Frontier Online username and password. What should I do? For your protection, Frontier requires that you contact us directly for assistance in obtaining this information so we may verify your identity. - Page 21 How can I optimize my wireless home network? Does your Wi-Fi ever seem slow? Your router uses radio waves called Wi-Fi to connect your devices to the Internet and there are a number of factors that can impact performance including age of your computer or device, the number of devices connected, the distance from your router and household items that may cause interference.
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Page 22: Fios Equipment
Frontier. Note: If you have the Frontier supplied Sealed Lead Acid battery, it is designed specifically for use with the FiOS Network. Use of a battery other than a 12-Volt 7.2 Ah SLA Sealed Lead Acid battery is not recommended since other battery types may impact the performance of your FiOS services. -
Page 23: Fios Router
This unit enables more than one device in your home to be online at the same time. It’s been designed specifically to work with the FiOS network. Using routers not supplied by Frontier may impact the performance of your FiOS services. -
Page 24: Fios Digital Voice
Internet, from your mobile device or from your FiOS TV. You can turn on features like Call Forwarding and Do Not Disturb, set up voicemail notification by email or text message, listen to your voicemail messages and review call logs. - Page 25 • Internet Explorer 11 (or higher), or a recent version of the Chrome, Firefox or Safari browsers. Go to www.frontier.com. Log in with your Frontier online username and password. If you have not yet established a username and password or have forgotten it, simply click on the appropriate link to get started.
- Page 26 From Your FiOS TV To access your FiOS Digital Voice account on your FiOS TV: From the Main Menu, go to FiOS Digital Voice. You’re ready to access your Call Logs, Voicemail and some Calling Features using your set-top box remote control.
- Page 27 From Your Smartphone or Tablet If you have an Android or iOS smartphone or tablet, you can download the MyFrontier app through your app store. With the app, you can access the following features: • View the Call Log (Call/Text Back using your mobile service carrier, Block, Delete).
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Page 28: Feature Access Summary
Feature Access Summary Mobile TV Set- Feature Phone Portal Devices Top Box Calling Features Call Forwarding Call Logs Call Notification Call Return/Call Back Call Trace Call Waiting Caller ID Caller ID Block Do Not Disturb Incoming Call Block/ Anonymous Call Rejection International Call Block International Calling Rates Locate Me... -
Page 29: Voicemail Telephone Menu Maps
Voicemail Telephone Menu Maps Send Message to Wake Up and Listen to Message Another Subscriber Reminder Messages Message Play Post Record Reminder and Wake Up (During Playback) Play Again Send Schedule Schedule Save (n/a for expired Mark Private Wake Up Reminder messages) Future Delivery... - Page 30 Voicemail Telephone Menu Maps (Continued) Direct Sub-Mailbox Global MENU HELP Access Another Personal Options Transfer (On All Menus) Mailbox (Not Voiced) Log in to Log in to Another Another Member’s Member’s Sub-mailbox Mailbox Personal Options Personal Greetings Group Lists Individual Message Previous Profile...
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Page 31: Calling Features—Telephone Star Codes
Calling Features—Telephone Star Codes FiOS Digital Voice Feature Telephone Access Code Anonymous Call Reject—Activate *7 7 Anonymous Call Reject—Disable Call Forwarding—Activate Call Forwarding—Disable Call Return Call Trace Call Waiting—Activate Call Waiting—Disable Call Waiting—Disable per Call Activate Do Not Disturb—Activate Do Not Disturb—Disable Outgoing Caller ID—Allow Per Call Activate Outgoing Caller ID Block—Activate *3 1... -
Page 32: Contact Information
Go to http://frontier.com/helpcenter to access the following information: • Account and Billing • Using Your Email • Calling Features • Troubleshooting ©2016 Frontier Communications Corporation. All Rights Reserved. 03352_FiOS_UG_IOW_1116_O The FiOS marks are owned by Verizon Trademark Services LLC and used under license.
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