Warning List; Fault Reference Codes - Growatt 10000HY Installation & Operation Manual

18
Trouble Shooting
When there is no information displayed in the LCD, please check if PV
module/battery/grid connection is correctly connected.
NOTE: The warning and fault information can be recorded by remote monitoring
software.

18.1 Warning List

There are 17 situations defined as warnings. When a warning situation occurs,
icon will flash and will display warning code. If there are several codes, it will
!
display in sequences. Please contact your installer when you couldn't handle with the
warning situations.
Warning Event
Code
01 Line voltage high loss
02
Line voltage low loss
03 Line frequency high loss
04 Line frequency low loss
05 Line voltage loss for long
time
06 Ground Loss
07 Island detect
08 Line waveform loss
09 Line phase loss
10 EPO detected
11 Overload
12 Over temperature
13 Batter voltage low
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Icon(flashing) Description
Grid voltage is too high.
!
Grid voltage is too low.
!
Grid frequency is too high.
!
Grid frequency is too low.
!
Grid voltage is higher than
!
253V.
! Ground wire is not detected.
! Island operation is detected.
The waveform of grid is not
!
suitable for inverter.
The phase of grid is not in
!
right sequence.
EPO is open.
!
Load exceeds rating value.
!
The temperature is too high
!
inside.
Battery discharges to low
!
alarm point.
Icon(flashing)
Code Warning Event
14 Battery under-voltage
when grid is loss
15 Battery open
16 Battery under-voltage
when grid is OK
17 Solar over voltage
Table 18.1

18.2 Fault Reference Codes

When a fault occurs, the icon
codes for reference.
Situation
Fault
Fault Event
Possible cause
Code
01 Surge
Bus voltage over
02
BUS voltage under PV or battery
disconnect suddenly
03 Internal components
BUS soft start time out
failed.
04 Internal components
INV soft start time out
failed.
05 INV over current Surge
Internal temperature
06
Over temperature
is too high.
07 Internal components
Relay fault
failed.
08 CT sensor fault Internal components
failed.
09 Solar input power 1. Solar input driver
abnormal damaged.
2. Solar input power is
too much when voltage
is more than 850V.
Description
Battery discharges to
!
shutdown point.
Battery is unconnected or
!
too low.
Battery stops discharging
!
when the grid is OK.
PV voltage is too high.
!
will flash as a reminder. See below for fault
Situation
1. Restart the inverter.
2. If the error message still
remains, please contact your
installer.
1. Restart the inverter
2. If the error message still
remains, please contact your
installer.
Please contact your installer.
Please contact your installer.
1. Restart the inverter.
2. If the error message still
remains, please contact your
installer.
1. Check the ambient
temperature and fans.
2. If the error message still
remains, please contact your
installer.
Please contact your installer.
Please contact your installer.
1. Please check if solar input
voltage is higher than 850V.
2. Please contact your installer.
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