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• In Windows, make sure your product is selected as the default printer and the correct port is shown in
the printer properties.
• If you see any error message or your software does not install correctly in Windows, you may not have
software installation privileges. Contact your System Administrator.
Parent topic:
Solving Copying Problems
Check these solutions if you have problems copying with your product.
Product Makes Noise, But Nothing Copies
Product Makes Noise When It Sits for a While
Parent topic:
Product Makes Noise, But Nothing Copies
If your product makes a noise, but nothing copies, try these solutions:
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• If the nozzle check page does not print, but the product's power is on, make sure your product
software is installed correctly.
• Make sure your product is level (not tilted).
Parent topic:
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Product Makes Noise When It Sits for a While
Your product is performing routine maintenance. This is normal.
Parent topic:
Solving Paper Problems
Check these sections if you have problems using paper with your product.
Paper Feeding Problems
Paper Jam Problems in the Rear Paper Feed Slot
Solving Setup Problems
Solving Problems
Solving Copying Problems
Solving Copying Problems
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