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Parent topic:
Related tasks
Changing Automatic Update Options
Product Status Messages
You can often diagnose problems with your product by checking the messages on its LCD screen. You
can also see help information and how-to instructions on the screen by pressing the
LCD screen message
Printer error.
Operation canceled. An
error occurred while
saving.
A printer's ink pad is
nearing the end of its
service life.
A printer's ink pad is at
the end of its service life. Epson for support.
Communication error.
Recovery mode
Note: The ink pads in the printer collect, distribute, and contain the ink that is not used on printed pages.
During the life of your product it may reach a condition where either satisfactory print quality cannot be
maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your
LCD, or lights on the control panel will advise you when these parts need replacing. If this happens
during the standard warranty of the product, the exchange of the product or replacement of the pads is
covered under the standard warranty. If the product is out of warranty, the pads can be replaced by any
Epson authorized service provider. The waste ink pads are not a user-replaceable part.
Parent topic:
Solving Problems
Condition/solution
Remove any paper jams or protective material in the product. If the error is
still displayed after turning the product off and on again, contact Epson for
support.
The memory card or external storage device may be damaged. Make sure
the memory card or external device is inserted correctly and meets the
specifications for the product.
The ink pads are near the end of their service life and the message will be
displayed until the ink pad is replaced. Contact Epson for support. (To
resume printing, press the
The ink pad is at the end of its service life. Turn off the product and contact
Make sure the computer is connected to your product and your software is
installed correctly.
An error has occurred during firmware updating. Connect your product using
a USB cable and try updating the firmware again. If you still receive this error
message, contact Epson for support.
Solving Problems
start button.)
199
help button.
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