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Operating instructions

for dishwashers
To avoid the risk of accidents or damage to the appliance, it is essential
to read these instructions as well as the installation plan before it is in‐
stalled and used for the first time.
en-AU, NZ
HG05
M.-Nr. 10 075 770

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Summary of Contents for Miele G 4960

  • Page 1: Operating Instructions

    Operating instructions for dishwashers To avoid the risk of accidents or damage to the appliance, it is essential to read these instructions as well as the installation plan before it is in‐ stalled and used for the first time. en-AU, NZ HG05 M.-Nr.
  • Page 2: Table Of Contents

    Contents Guide to the appliance................... 5 Guide to the appliance..................... 5 Control panel......................6 Warning and Safety instructions ................7 Caring for the environment ................. 16 Disposal of the packing material................16 Disposing of your old appliance ................16 Energy-saving dishwashing ................... 17 Before using for the first time................
  • Page 3 Contents Operation ......................48 Detergent ....................... 48 Adding detergent ....................50 Switching on the dishwasher ................. 51 Selecting a programme..................51 Starting the programme ..................52 Display ........................52 Energy management ....................53 At the end of the programme................. 53 Switching off ......................
  • Page 4 Cleaning the drain pump and non-return valve ............. 83 After sales service ....................84 Repairs ........................84 Warranty......................... 84 Optional accessories ................... 85 Electrical connection ................... 87 Water connection....................88 The Miele Waterproof system ................88 Connection to the water supply................88 Drainage......................... 89 Technical data ...................... 90...
  • Page 5: Guide To The Appliance

    Guide to the appliance Guide to the appliance a Upper spray arm (not visible) g Filter combination b Cutlery tray (depending on model) h Data plate c Upper basket i Rinse aid reservoir d Middle spray arm j Dual compartment detergent dis‐ penser e Air inlet for drying (depending on model)
  • Page 6: Control Panel

    Guide to the appliance Control panel a On/Off button  d Short button  with indicator light b Programme selection e Delay start button  with indicator ECO = ECO light Auto = Sensor wash f Display  55°C = Light soiling 55°C ...
  • Page 7: Warning And Safety Instructions

    Keep the installation plan and the operating instructions in a safe place and pass them on to any future owner. Miele cannot be held liable for damage caused by non-compli‐ ance with this information.
  • Page 8 Warning and Safety instructions Correct application  This appliance is designed for domestic use and for use in similar environments by guests in hotel or motel rooms, bed & breakfasts and other typical living quarters. This does not include common/ shared facilities or commercial facilities within hotels, motels or bed &...
  • Page 9 Warning and Safety instructions Safety with children  Young children must not be allowed to use this appliance.  Older children may only use the appliance when its operation has been clearly explained to them and they are able to use it safely, rec‐ ognising the dangers of misuse.
  • Page 10 Repairs and other work by unqualified persons could be danger‐ ous. Installation, maintenance work and repairs to electrical applian‐ ces must only be carried out by a Miele approved service technician.  Before installation, check the dishwasher for visible signs of dam‐...
  • Page 11 Warning and Safety instructions  To avoid the risk of damage to the dishwasher, make sure that the connection data on the data plate (fuse rating, voltage and frequen‐ cy) matches the mains electricity supply before connecting the dish‐ washer to the mains. Consult a qualified electrician if in any doubt. ...
  • Page 12  If the connection cable is damaged, it must be replaced with a special cable of the same type (available from Miele) by a Miele au‐ thorised service technician only in order to avoid a hazard.
  • Page 13 Warning and Safety instructions  In areas which may be subject to infestation by cockroaches or other vermin, pay particular attention to keeping the appliance and its surroundings in a clean condition at all times. Any damage which may be caused by cockroaches or other vermin will not be covered by the warranty.
  • Page 14: Correct Use

    Warning and Safety instructions Correct use  Do not use solvents in the dishwasher. Danger of explosion!  Do not inhale or ingest dishwasher detergent. Some dishwasher detergents are strongly alkaline and contain irritants or corrosive in‐ gredients. They can be extremely dangerous if swallowed, and can cause burning in the nose, mouth and throat, or inhibit breathing.
  • Page 15 Accessories  Use only genuine original Miele spare parts. If spare parts or ac‐ cessories from other manufacturers are used, the warranty will be in‐ validated, and Miele cannot accept liability. Disposal of your old dishwasher ...
  • Page 16: Caring For The Environment

    Caring for the environment Disposal of the packing mate‐ Disposing of your old appli‐ rial ance The packaging is designed to protect Electrical and electronic appliances of‐ the appliance from damage during ten contain materials which, if handled transportation. The packaging materials or disposed of incorrectly, could be po‐...
  • Page 17: Energy-Saving Dishwashing

    If the water is heated by solar panels, for example, this would be energy efficient. However, if your water is heated by electricity, we would recommend connection to cold water. You can find further tips on energy- saving dishwashing in "Miele's guide to dishwashing".
  • Page 18: Before Using For The First Time

    Before using for the first time Opening the door Closing the door  Push the baskets right in.  Then lift the door upwards and push until it clicks into position.  Danger of injury! Do not put your hand inside the door as it is closing.
  • Page 19: Water Softener

    Before using for the first time Water softener Enter the water hardness below: ____________mmol/l In order to achieve good cleaning re‐ sults, the dishwasher needs to operate The dishwasher is programmed at the with soft water. Hard water results in a factory for a water hardness level of build-up of calcium deposits on crock‐...
  • Page 20: Displaying And Setting The Water Hardness

    Before using for the first time Displaying and setting the water  Press the button  twice. hardness The indicator  will flash rapidly twice  Open the door. at intervals.  Switch the dishwasher off with the  The value set for the water hardness is button, if it is switched on.
  • Page 21 Before using for the first time °d mmol/l °f Display °d mmol/l °f Display 37-45 6.6-8,0 66-80 46-60 8.2-10,7 82-107 61-70 10.9-12,5 109-125...
  • Page 22: Before Using The Appliance For The First Time, You Require

    Before using for the first time Before using the appliance for If the water hardness in your area is the first time, you require: constantly lower than 0.9 mmol/l (5 °d), you do not need to add dish‐ – approx. 2 litres of water, washer salt.
  • Page 23: Filling The Salt Reservoir

    Before using for the first time Filling the salt reservoir Before filling the salt reservoir with dishwasher salt for the first time, you must fill it with approx. 2 litres of wa‐ ter to enable the salt to dissolve. Once the dishwasher has been used, there is always sufficient water in the reservoir.
  • Page 24: Add Salt Reminder

    Before using for the first time Add salt reminder  If you only ever use multi-function combination products in your dish‐  Fill the salt reservoir with dishwasher washer, you can switch off both refill salt when the Salt  indicator light reminders for salt and rinse aid if you comes on (If it comes on during a wish (see "Programme options -...
  • Page 25: Rinse Aid

    Before using for the first time Rinse aid If you only ever use combination products containing rinse aid in your Rinse aid is necessary to ensure water dishwasher, you do not need to add does not cling and leave marks on rinse aid.
  • Page 26: Add Rinse Aid Reminder

    Before using for the first time Add rinse aid reminder  When the Rinse aid  indicator light comes on, the reservoir contains suffi‐ cient rinse aid for 2 - 3 programmes on‐  Add rinse aid in plenty of time. If you only ever use multi-function combination products in your dish‐...
  • Page 27: Setting The Rinse Aid Dosage

    Before using for the first time Setting the rinse aid dosage  Switch the dishwasher off with the  button, if it is switched on. You can adjust the rinse aid dosage for best results.  Press the programme selector button ...
  • Page 28: Loading The Dishwasher

    Loading the dishwasher Notes – The spray arms must not be blocked by items which are too tall or hang Remove coarse food residues from through the baskets. If in doubt, test crockery. for free movement by manually rotat‐ ing the spray arms. There is no need to rinse items under running water.
  • Page 29 – Use detergents with glass protective ted at the end of a programme, where additives (e.g. Miele CareCollection water has not run off smoothly. It may tabs). need to be rubbed dry with a soft cloth.
  • Page 30: Upper Basket

    Loading the dishwasher Upper basket Cup rack  To make room for tall items, raise the See "Loading the dishwasher / Load‐ rack upwards. ing examples" for examples of how to Glasses can be arranged along the po‐ load crockery and cutlery. sitioning rail of the cup rack to give them some support during the pro‐...
  • Page 31: Adjusting The Upper Basket

    Loading the dishwasher Adjusting the upper basket Depending on the setting of the upper basket, the following plate dimensions In order to gain more space for taller can be accommodated. pieces of crockery in the bottom or up‐ per basket, the upper basket can be Dishwashers with cutlery basket adjusted on three levels with 2 cm be‐...
  • Page 32: Lower Basket

    Loading the dishwasher Lower basket MultiComfort area The rear section of the lower basket is See "Loading the dishwasher - Load‐ used for washing cups, glasses, plates, ing examples" for examples of how to pots and pans. load crockery and cutlery. Hinged spikes ...
  • Page 33: Cutlery

    Loading the dishwasher Cutlery Cutlery tray See "Loading the dishwasher - Load‐ ing examples" for examples of how to load crockery and cutlery.  Arrange the cutlery in the tray as shown. To make unloading much easier, cutlery should be grouped in zones, one for knives, one for forks, one for spoons, etc.
  • Page 34: Cutlery Basket (Depending On Model)

    Loading the dishwasher Cutlery basket (depending on model)  Fit it onto the cutlery basket if re‐ quired. The cutlery basket can be placed any‐ where on the front rows of spikes in the lower basket.  To avoid the risk of injury, knives and forks should be placed with the han‐...
  • Page 35: Loading Examples

    Loading the dishwasher Loading examples Dishwashers with cutlery tray Upper basket Lower basket...
  • Page 36 Loading the dishwasher Cutlery tray Heavily soiled items...
  • Page 37: Dishwashers With Cutlery Basket

    Loading the dishwasher Dishwashers with cutlery basket Upper basket Lower basket...
  • Page 38 Loading the dishwasher Cutlery basket Heavily soiled items...
  • Page 39: Comparison Tests

    Comparison tests Standard height with cutlery tray Test standard: AS/NZS 2007.1:2005, AS/NZS 2007.2:2005; AS/NZS 6400:2005 Standard programme for energy label comparison tests: Capacity:  14 place settings Detergent quantity: 32.5 g in Compartment II Rinse aid dispensing: Setting 3 You can find information on adjusting the rinse aid dosage in the "Rinse aid" section of this booklet.
  • Page 40 Comparison tests Capacity  14  ...
  • Page 41 Comparison tests ...
  • Page 42: Xxl Height With Cutlery Tray

    Comparison tests XXL height with cutlery tray Test standard: AS/NZS 2007.1:2005, AS/NZS 2007.2:2005; AS/NZS 6400:2005 Standard programme for energy label comparison tests: Capacity:  15 place settings Detergent quantity: 33.7 g in Compartment II Rinse aid dispensing: Setting 3 You can find information on adjusting the rinse aid dosage in the "Rinse aid" section of this booklet.
  • Page 43 Comparison tests Capacity  15  ...
  • Page 44 Comparison tests ...
  • Page 45: Standard And Xxl Height With Cutlery Basket

    Comparison tests Standard and XXL height with cutlery basket Test standard: AS/NZS 2007.1:2005, AS/NZS 2007.2:2005; AS/NZS 6400:2005 Standard programme for energy label comparison tests: Capacity:  14 place settings Detergent quantity: 5.0 g in Compartment I, 27.5 g in Compartment II Rinse aid dispensing: Setting 5 You can find information on adjusting the rinse aid dosage in the "Rinse aid"...
  • Page 46 Comparison tests Capacity  14 Upper basket Lower basket...
  • Page 47 Comparison tests Cutlery basket 1 fork 2 soup spoons...
  • Page 48: Operation

    For optimum cleaning and drying re‐ remove coloured stains (e.g. tea, cof‐ sults, use Miele dishwasher detergent fee, tomato sauce). and add Miele salt and Miele rinse aid separately. See "Optional accesso‐ Most dishwasher detergents are mildly ries". alkaline and contain enzymes and oxy‐...
  • Page 49 Operation Detergent dosage  Some dishwasher detergents are  Follow the dosage recommended by strongly alkaline and contain irritant the manufacturer on the packaging. or corrosive ingredients which can cause burning in the nose, mouth  Unless directed otherwise, use one and throat if swallowed, or inhibit detergent tab or add 20 to 30 ml de‐...
  • Page 50: Adding Detergent

    Operation Adding detergent  Add the required amount of detergent and close the flap.  Press the opening catch on the de‐ tergent dispenser. The flap will spring  Make sure that the detergent packag‐ open. ing is properly closed after use to avoid it getting damp and becoming The flap is always open at the end of a lumpy.
  • Page 51: Switching On The Dishwasher

    Operation Switching on the dishwasher Selecting a programme  Turn on the tap if it is turned off. Choose your programme according to the type of load and how dirty it is.  Open the door. The different programmes and their ...
  • Page 52: Starting The Programme

    Operation Starting the programme Display  Start the programme by closing the The duration of the programme selec‐ door. ted appears in hours and minutes in the display before the programme begins. The programme will begin. During the programme the time left until the end of the programme is displayed.
  • Page 53: Energy Management

    Operation Energy management At the end of the programme To save energy, the dishwasher will A buzzer will sound at the end of the switch off automatically 10 minutes af‐ programme with the door closed. ter the last time a button has been ...
  • Page 54: Switching Off

    Operation Switching off Unloading the dishwasher At the end of a programme: Dishes tend to break and chip more easily when they are hot. Allow the  Open the door. dishes to cool until they are comforta‐  The dishwasher can be switched off ble enough to handle before unloading them.
  • Page 55: Interrupting A Programme

    Operation Interrupting a programme Changing a programme A programme is interrupted as soon as If the detergent dispenser flap has the door is opened. already opened, do not change the If the door is closed again, the pro‐ programme. gramme will continue from the point it was at before the door was opened.
  • Page 56: Programme Options

    Programme options DetergentAgent Short  For optimum cleaning results, the dish‐ The Short  option reduces the dura‐ washer automatically adjusts the pro‐ tion of programmes in which this option gramme sequence to the type of deter‐ is available. gent being used. Depending on the In order to achieve optimum cleaning programme, this can mean that the run‐...
  • Page 57: Switching Off The Refill Indicators

    Programme options Switching off the refill indica‐  Press the button  nine times. tors The indicator light  will flash rapidly nine times at intervals. If you only ever use multi-function com‐ bination products in your dishwasher, The flashing sequence in the display you can switch the refill reminders for will show whether the refill indicators salt and rinse aid off if you wish.
  • Page 58: Delay Start

    Programme options Delay start  Open the door. You can set the start time for a pro‐  Switch the dishwasher on with the  button. gramme, e.g. to take advantage of night time electricity tariffs. The start time  Select the programme you want. can be delayed between 30 minutes and 24 hours.
  • Page 59 Programme options  Open the door if you need to check Starting a programme before the De‐ lay start period has elapsed: how long the delay period has left to run. A programme can be started before the Delay start period has elapsed. The time up until the programme starts Proceed as follows: will appear counting down in the dis‐...
  • Page 60: Buzzer Tones

    Programme options Buzzer tones  Press the  button 4 times. A sequence of audible tones will sound The  indicator will flash rapidly 4 at the end of the programme or if there times at intervals. is a fault. The flashing sequence in the display The buzzer at the end of a programme shows whether the buzzer at the end of...
  • Page 61: Adjust Sensor Wash

    Programme options Adjust Sensor wash  Press the  button five times. You can adjust the Sensor wash pro‐ The  indicator light will flash rapidly 5 gramme so that it will remove stubborn times at intervals. soiling in a lightly soiled load. The flashing sequence in the display in‐...
  • Page 62: Optimise Standby

    Programme options Optimise standby  Press the  button 8 times. "Optimise standby" is activated by de‐ The  indicator light will flash rapidly 8 fault. times at intervals. To save energy, the dishwasher will The flashing sequence in the display switch off automatically a few minutes shows whether "Optimise standby"...
  • Page 63: Factory Default Settings

    Programme options Factory default settings  Press the  button 19 times. If you have altered any settings from The  indicator light will do 1 long the factory default, you can reset them flash and 9 short flashes at intervals. back to the factory default settings as The flashing sequence in the display in‐...
  • Page 64: Programme Chart

    Programme chart Programme Programme sequence Pre-wash Main wash Interim rinse Final rinse Drying °C °C Sensor wash Variable programme sequence, sensor-controlled adjustment according to amount of crockery and soiling 47-55 required required Light soiling 55°C Intensive 75°C Gentle 45°C  This programme is the most efficient in terms of its combined energy and water con‐...
  • Page 65 Programme chart Consumption Duration Electricity Water Cold water Hot water Litres Cold water Hot water h:min h:min 0.73 0.41 11.3 2:41 2:34 1:30-2:50 1:25-2:40 0.85 -1.35 0.65 -0.90 -16.0 1.25 0.85 14.0 2:03 1:51 1.60 1.10 15.0 2:58 2:44 1.05 0.60 13.5 1:57...
  • Page 66 Programme chart Crockery Food deposits Action required Variable, sensor-controlled Mixed, All fresh to dried-on programme sequence everyday crockery food deposits Shorter duration Heat-sensitive glasses and plastic This needs a gentle Fresh, easily removed food programme with glass care deposits Shorter duration Mixed crockery This needs a water and energy saving programme...
  • Page 67 Programme chart Programme Detergent Compartment I Compartment II 25 ml Sensor wash 1 tab +short 20 ml Gentle 45°C  1 tab +short 25 ml 1 tab 25 ml Light soiling 55°C 1 tab +short 25 ml Intensive 75°C 10 ml 1 tab +short see "Detergent"...
  • Page 68: Cleaning And Care

    Cleaning and care Cleaning the door and the door Check your dishwasher regularly (ap‐ seal prox. every 4-6 months). This way faults and problems can be avoided. Mould could build up on the door seal and the sides of the dishwasher door ...
  • Page 69: Cleaning The Door Front

    – dishwasher cleaner, For cleaning, you can also use a clean, damp microfibre cloth, such as – oven cleaner, the Original Miele all purpose microfi‐ – glass cleaning agents, bre cloth, without any cleaning agent. – hard, abrasive brushes or sponges, e.g.
  • Page 70: Checking The Filters In The Wash Cabinet

    Cleaning and care Checking the filters in the Cleaning the filters wash cabinet  Switch the dishwasher off. The filter combination in the base of the wash cabinet retains coarse soil from the suds solution, preventing it access‐ ing the circulation system and re-enter‐ ing the cabinet through the spray arms.
  • Page 71 Cleaning and care  Replace the filter combination so that To clean the inside of the filter, the flap it lies flat in the base of the wash must be opened: cabinet.  Press the catches  together in the ...
  • Page 72: Cleaning The Spray Arms

    Cleaning and care Cleaning the spray arms Particles of food can get stuck in the spray arm jets and bearings. The spray arms should therefore be inspected and cleaned regularly (approx. every 4 - 6 months).  Switch the dishwasher off. Remove the spray arms as follows: ...
  • Page 73: Problem Solving Guide

     Switch the dishwasher on with the  button. The dishwasher stops The mains fuse has tripped. during a programme.  Reset or replace the fuse (see data plate for mini‐ mum fuse rating).  If the mains fuse trips again, call Miele.
  • Page 74  Select the programme you want. in the display.  Close the door. If the indicator lights flash again, there is a technical fault.  Call Miele. Fault : The Waterproof system has reacted. The drain pump is still  Turn off the tap.
  • Page 75: Water Inlet Fault

    Problem solving guide Water inlet fault Problem Possible cause and remedy The dishwasher stop‐ The tap is turned off. ped working shortly af‐  Turn on the tap fully. ter the programme star‐ ted. The buzzer is sounding. The / indicator light is flashing on and off.
  • Page 76: Water Drainage Fault

    Problem solving guide Water drainage fault Problem Possible cause and remedy The dishwasher has Before rectifying the problem, you must: stopped during a pro‐  Switch the dishwasher off with the  button. gramme. The water outlet is restricted. The buzzer is sounding. There might be water in the wash cabinet.
  • Page 77: General Problems

    Problem solving guide General problems Problem Possible cause and remedy Detergent residue is left The dispenser was still damp when detergent was in the dispenser at the added. end of a programme.  Make sure the dispenser is dry before adding de‐ tergent.
  • Page 78: Noises

    Problem solving guide Noises Problem Possible cause and remedy Knocking noise in the A spray arm is knocking against an item in a basket. wash cabinet.  Interrupt the programme, and rearrange the items which are obstructing the spray arm. Rattling noise in the Items of crockery are insecure in the wash cabinet.
  • Page 79: Unsatisfactory Washing Result

    Problem solving guide Unsatisfactory washing result Problem Possible cause and remedy The dishes are not The dishes were not loaded correctly. clean.  See notes in "Loading the dishwasher". The programme was not powerful enough.  Select a more intensive programme (see "Pro‐ gramme chart").
  • Page 80 Problem solving guide Problem Possible cause and remedy Dishes, cutlery and The amount of rinse aid may be insufficient, or the glasses are not dry or rinse aid reservoir is empty. are flecked.  Replenish the reservoir, increase the dosage or change the brand of rinse aid (see "Before using for the first time - Rinse aid").
  • Page 81 Problem solving guide Problem Possible cause and remedy White residue is visible Not enough rinse aid was used. on cutlery and crock‐  Increase the dosage (see "Before using for the first ery, clouding occurs on time - Rinse aid"). glassware;...
  • Page 82: Maintenance

     Replace the filter and washer, making water inlet hose threaded union. This sure they are sitting correctly. filter is available from Miele.  Reconnect the inlet hose to the tap, Cleaning the filter: making sure it goes on correctly and ...
  • Page 83: Cleaning The Drain Pump And Non-Return Valve

    Maintenance Cleaning the drain pump and non-return valve If the water has not been pumped away at the end of a programme, the drain pump or the non-return valve might be blocked. They are, however, easy to clean.  Disconnect the dishwasher from the mains supply.
  • Page 84: After Sales Service

    2 years. Miele. For further information, please refer to your warranty booklet. The contact details for Miele are giv‐ en at the back of these instructions. When contacting Miele, please quote the model and serial number of your...
  • Page 85: Optional Accessories

    – phosphate-free - safe for the environ‐ www.miele-shop.com (depending on ment country) or from Miele (see end of this booklet for contact details). – water-soluble wrapping - no need to unwrap Powder detergent –...
  • Page 86 Optional accessories Dishwasher care products Accessories Miele cleaning and care products pro‐ Some accessories may be supplied as vide optimum care for your dishwasher. standard, depending on model. Dishwasher cleaner Cappuccinatore insert – cleans the dishwasher effectively and The Cappuccinatore insert can be used...
  • Page 87: Electrical Connection

    Electrical connection This dishwasher is supplied with a  Before connecting the appliance, mains cable with moulded plug ready check that the connection data on for connection to an AC single phase the data plate (voltage, frequency, supply, (230 - 240 V 50 Hz for NZ and rated load and fuse rating) matches Australia) via a suitable switched sock‐...
  • Page 88: Water Connection

    As long as your dishwasher has been 30 and 1000 kPa (0.3 and 10 bar). If installed correctly, the Miele waterproof the water pressure is too high, a anti-leak system will protect you from pressure reducer valve must be fit‐...
  • Page 89: Drainage

    Water connection Drainage Venting the drainage system If the on-site drain connection is situ‐ – The appliance drainage system is fit‐ ated lower than the guide path for the ted with a non-return valve which bottom basket rollers in the open door, prevents dirty water from flowing the drainage system must be vented.
  • Page 90: Technical Data

    Technical data Dishwasher model Standard Height 80.5 cm (adjustable + 84.5 cm (adjustable + 6.5 cm) 6.5 cm) Height of building-in recess Min. 80.5 cm (+ 6.5 Min. 84.5 cm (+ 6.5 Width 59.8 cm 59.8 cm Width of building-in recess 60 cm 60 cm Depth...
  • Page 91 Miele Australia Pty. Ltd. ACN 005 635 398 ABN 96 005 635 398 Miele Center and Head Office Melbourne: 1 Gilbert Park Drive Knoxfield, VIC 3180 Miele Center and Office Melbourne: 206-210 Coventry Street South Melbourne, VIC 3205 Miele Center and Office Sydney:...
  • Page 92 G 4960 / G 4965  en-AU, NZ M.-Nr. 10 075 770 / 01...

This manual is also suitable for:

G 4965

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