Master Spas Legacy whirlpool Owner's Manual
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Master Spas Legacy whirlpool Owner's Manual

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OWNER'S MANUAL

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  • Page 1 OWNER’S MANUAL...
  • Page 3 MASTER SPAS OWNER’S MANUAL Welcome To Ultimate Relaxation! Thank you for choosing your new spa built by Master Spas. Please read the entire Owner’s Manual before installing and using your spa. The goal of this manual is to provide you with safety and operational information plus some tips that will help you enjoy your spa to its fullest.

  • Page 4: Table Of Contents

    TABLE OF CONTENTS Table of Contents ........................2 Safety Instructions ......................3-10 Glossary of Spa Terminology ................... 11-13 Site Preparation / General Guidelines ................14-16 Installation Instructions ....................17-18 The Advantages of Eco-Pur Filtration ..................19 Water Chemistry Terms You Should Know ............... 20-21 Why are Chemicals Important in a Spa ..................

  • Page 5: Safety Instructions

    INTRODUCTION It’s time to relax! You now have your very own portable spa by Master Spas, Inc. By fully under- standing the operation of each of the features of your new Master Spa, you will be assured of many years of hassle-free, hot water therapy and fun.

  • Page 6: Important Safety Instructions

    SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS When installing and using this electrical equipment, basic safety precautions should be observed including the following: READ AND FOLLOW ALL INSTRUCTIONS WARNING – To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times.
  • Page 7 SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS (CONT.) (For units with GFCI) WARNING – This product is provided with a ground-fault circuit interrupter located on the front panel of selected swim spas and on the power cord of 120 volt convertible spas. The GFCI must be tested before each use. With the product operating, open the service door.
  • Page 8 SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS (CONT.) b) Since excessive water temperatures have a high potential for causing fetal damage during the early months of pregnancy, pregnant or possibly preg- nant women should limit spa water temperatures to 38˚C (100˚F). c) Before entering a spa, the user should measure the water temperature since the tolerance of water temperature- regulating devices varies.
  • Page 9 SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS (CONT.) DANGER – To reduce the risk of injury to persons, do not remove the suction grate. Suction through drains and skimmers is powerful when the jets in the spa are in use. Damaged covers can be hazardous to small children and adults with long hair.

  • Page 10: Save These Instructions

    SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS (CONT.) The unit should be subjected to periodic routine maintenance once every quarter to make sure that the it is operating properly. DANGER – Risk of Electric Shock. A green colored terminal or a terminal marked G, GR, Ground, Grounding or the symbol shown in Figure 14.1 of UL 1563 is located inside the supply terminal box or compartment.
  • Page 11 SAFETY INSTRUCTIONS WARNING: CHILDREN SHOULD NOT USE SPAS OR HOT TUBS WITHOUT ADULT SUPERVI- SION AVERTISSEMENT: NE PAS LAISSER LES ENFANTS UTILISER UNE CUVE DE RELAXATION SANS SURVEILLANCE WARNING: DO NOT USE SPAS OR HOT TUBS UNLESS ALL SUCTION GUARDS ARE INSTALLED TO PREVENT BODY AND HAIR ENTRAPMENT.

  • Page 12: Safety Instructions

    SAFETY INSTRUCTIONS WARNING: DO NOT USE A SPA OR HOT TUB IMMEDIATELY FOLLOWING STRENUOUS EXERCISE AVERTISSEMENT: NE PAS UTILISER UNE CUVE DE RELAXATION IMMÉDIATEMENT APRÉS UN EXERCISE FATIGANT WARNING: PROLONGED IMMERSION IN A SPA OR HOT TUB MAY BE INJUROUS TO YOUR HEALTH AVERTISSEMENT: L’UTILISATION PROLONGÉE D’UNE CUVE DE RELAXATION PEUT...

  • Page 13: Glossary Of Spa Terminology

    GLOSSARY OF SPA TERMINOLOGY Your new Master Spa features a variety of jets. All jets, regardless of style return the water to the spa. Air is mixed with the water by using the air controls (if equipped) creating a gentle to most vigorous massage.
  • Page 14 11. ACCESS PANELS These are the skirt panels located around all four sides of the spa. All of the skirt panels are removable should service be required. Master Spas recommends at least 3 feet of access be provided around the spa.

  • Page 15: Glossary Of Spa Terminology

    GLOSSARY OF SPA TERMINOLOGY 18. MAIN THERAPY PUMP This produces water flow through the main jets in the spa. The first pump may be operated on two speeds (varies by model). Low speed (if applicable) will produce efficient water circu- lation during filtration, heating of the spa water, and gentle jet action.

  • Page 16: Site Preparation / General Guidelines

    Please be sure to contact and review these site and installation plans with your Master Spas dealer prior to delivery. 2) Surface/Pad Requirements - When your new spa is filled with water and bathers, it may weigh as much as several tons.
  • Page 17 GUIDELINES FOR PARTIALLY OR FULLY RECESSED INSTALLATION Spas manufactured by Master Spas, Inc. are designed to be installed in a variety of settings. One of which is installing below grade. Should a spa be installed below the level of the site drainage system (below grade), a system for preventing water collecting and pooling must be designed based on the requirements of the local authority having jurisdiction.

  • Page 18: Site Preparation / General Guidelines

    SITE PREPARATION / GENERAL GUIDELINES DO NOT DIVE. DO NOT DIVE.

  • Page 19: Installation Instructions

    INSTALLATION INSTRUCTIONS Put spa in final position that allows for access to equipment and spa components. Master Spas recommends that at least 3 feet of space be provided around all sides of the spa for access. This provides adequate space for regular maintenance and service. Remove front skirt panel (this is the side where the topside control panel is located) so electrical can be hooked up to the spa control system.

  • Page 20: Installation Instructions

    Due to the nature of water flow and hydro-therapy pumps, please be advised that air locking of pumps may occur. Master Spas has taken measures to reduce the possibility of this, but it still may occur, especially after refilling a spa. This is not a service covered under warranty.

  • Page 21: The Advantages Of Eco-Pur Filtration

    Note: Eco Pur™ filters are not recommended for use with Bromine. Consult your dealer for addi- tional information. Master Spas, Inc. products are not designed to be used with Biquanides. These chemicals are found in SoftSwim® and Baqua Spa® products. Due to adverse effects from these types of sanitizers, the use of these products may void the spa warranty.

  • Page 22: Water Chemistry Terms You Should Know

    WATER CHEMISTRY TERMS YOU SHOULD KNOW Before jumping into Water Maintenance, here are some terms to help you. Parts per million, or ppm: This is a form of measurement used in most pool or spa chemical readings. Best described as any one million like items of equal size and make up, next to one unlike item, but of equal size.
  • Page 23 WATER CHEMISTRY TERMS YOU SHOULD KNOW Sanitizers: This is what kills the germs and bacteria that enter the water from the environment and the human body. A. Chlorine 1. Only one type is approved for spa use. Sodium dichlor which is granular, fast dissolv- ing and pH neutral chlorine.

  • Page 24: Why Are Chemicals Important In A Spa

    WHY ARE CHEMICALS IMPORTANT IN A SPA 1. Evaporation: As water evaporates, only pure water evaporates, leaving the salts, minerals, metals, and any unused chemicals behind. Adding water adds more salts, minerals, and metals. In time, the water can become saturated with these dissolved solids and can cause stains or scale to form on the walls of the spa or a scale build up inside the equipment.

  • Page 25: Water Maintenance

    WATER MAINTENANCE – START-UP Step 1: Your spa should be filled using a Pre-filter, which can be obtained from your local dealer. This Pre-filter will help remove many of the minerals existing in the water, which will make adjusting the water balance easier after a new fill. Never use more then 50% softened water when filling the spa.

  • Page 26: Schedule

    WATER MAINTENANCE – SCHEDULE BEFORE EACH USE Check spa water with a test strip for proper sanitation levels and adjust accordingly to the proper levels. Free chlorine level should be 2.0 - 4.0 ppm. Appropriate levels should be present before use of the spa.
  • Page 27 WATER MAINTENANCE – SCHEDULE AS NEEDED If water looks hazy, check PH and Total Alkilinity, and treat with chlorine*. Always refer to the chemical manufactures dosage recommendations listed on the container. Free chlorine levels should be maintained between 2.0 - 4.0 ppm. These are general recommendations for water maintenance that may vary by usage and bather load.

  • Page 28: Trouble-Shooting Guide

    WATER MAINTENANCE – TROUBLE-SHOOTING GUIDE PROBLEM POSSIBLE CAUSES HOW TO FIX IT Chlorine / Bromine Odor • Excessive Chlorine or • Shock water with non-chlorine bromine levels shock treatment • Low pH • Adjust pH if necessary Water Odor • Low levels of sanitizer •...

  • Page 29: Regular Maintenance Procedures

    Regular Maintenance Procedures Note: These are areas that will require the spa owner to perform routine maintenance. These are not areas covered under the warranty of the spa. Your spa requires periodic draining and cleaning to ensure a safe, healthy environment. It is recom- mended that you clean your spa at least every 180 days or as necessary.
  • Page 30 REGULAR MAINTENANCE PROCEDURES Note: These are areas that will require the spa owner to perform routine maintenance. These are not areas covered under the warranty of the spa. CLEAN YOUR SPA SURFACE • With a soft cloth, wipe down the spa surface with a non-abrasive spa surface cleaner that may be purchased through your local spa dealer.
  • Page 31 REGULAR MAINTENANCE PROCEDURES Note: These are areas that will require the spa owner to perform routine maintenance. These are not areas covered under the warranty of the spa. CLEANING JETS The majority of jets in your spa can individually be turned on/off. If any of these jets become hard to turn, it will be necessary to remove the jet to clean it as grit/sand and mineral deposit may be present.
  • Page 32 This regular maintenance is not covered under the spa warranty. Your Master Spas Dealer or Service Center can be contacted to schedule this maintenance.
  • Page 33 STAINLESS STEEL Master Spas uses stainless steel in a number of our spas. Its lasting beauty and resistance to corro- sion make it an excellent material for handrails and jets faces. With the proper care it will keep its luster for many years. All stainless steel can corrode given the right circumstances so we have provided a guide to help you keep the stainless components in your spa looking nice.

  • Page 34: Spa Trouble-Shooting Guide

    SPA TROUBLE SHOOTING GUIDE Note: For wiring outside of U.S. and Canada, GFCI may be referred to as a RCD (residual current device). Be sure all local electrical codes are followed. NOTHING ON THE SPA OPERATES 1. Check the control panel display for any messages. If there is a message, refer to the diagnostic section on that model spa.
  • Page 35 SPA TROUBLE SHOOTING GUIDE Note: For wiring outside of U.S. and Canada, GFCI may be referred to as a RCD (residual current device). Be sure all local electrical codes are followed. SPA NOT HEATING If the spas heater has failed, the majority of the time it will trip the GFCI breaker. If the spa is not heating and has not tripped the breaker, please follow these steps: 1.

  • Page 36: Winterizing & Storing Your Spa

    Replace access panels. 10. Cover spa to prevent water from entering the spa. * Disclaimer: Master Spas does not recommend winterizing your spa. If you choose to do so, any damage that may result is not covered under the spa warranty.

  • Page 37: Spa Care And Maintenance Record

    SPA CARE AND MAINTENANCE RECORD DATE DATE DATE DATE DATE DATE DATE DATE Drain & Clean Spa Clean Filter Cartridge Soak Filter Cartridge in Solution Test GFCI Clean and Condition Spa Cover Miscellaneous Service Miscellaneous Service DO NOT DIVE. DO NOT DIVE.
  • Page 38 SPA CARE AND MAINTENANCE RECORD DATE DATE DATE DATE DATE DATE DATE DATE Drain & Clean Spa Clean Filter Cartridge Soak Filter Cartridge in Solution Test GFCI Clean and Condition Spa Cover Miscellaneous Service Miscellaneous Service DO NOT DIVE. DO NOT DIVE.
  • Page 39 SPA CARE AND MAINTENANCE RECORD DATE DATE DATE DATE DATE DATE DATE DATE Drain & Clean Spa Clean Filter Cartridge Soak Filter Cartridge in Solution Test GFCI Clean and Condition Spa Cover Miscellaneous Service Miscellaneous Service DO NOT DIVE. DO NOT DIVE.

  • Page 40: Electrical Requirements

    ELECTRICAL REQUIREMENTS Configuration 1 - 120V, 15A Service Note: Electrical requirements by model is shown in Model Specifications. Only electrical configurations pertain- ing to the models referenced in this manual are shown. ELECTRICAL REQUIREMENTS HAVE YOUR ELECTRICIAN READ THE FOLLOWING INFORMATION BEFORE INSTALLATION BEGINS Electrical connections made improperly, or the use of wire gauge sizes for incurring power which are too small, may continually blow fuses in the electrical equipment...

  • Page 41: Configuration 1

    ELECTRICAL REQUIREMENTS Configuration 1 - 120V, 15A Service WHT - White Neutral BLK - Black Hot, Line 1 RED - Red Hot, Line 2 GND - Ground MAIN ELECTRICAL PANEL (HOUSE) *SPA CONTROL SYSTEM DEDICATED 120V, 15A RESET WALL RECEPTACLE TEST CONFIGURATION 1 * Refer to wiring diagram inside spa control...
  • Page 42 ELECTRICAL REQUIREMENTS Configuration 2 - 240V, 50A GFCI Note: Electrical requirements by model is shown in Model Specifications. Only electrical configurations pertain- ing to the models referenced in this manual are shown. ELECTRICAL REQUIREMENTS HAVE YOUR ELECTRICIAN READ THE FOLLOWING INFORMATION BEFORE INSTALLATION BEGINS Electrical connections made improperly, or the use of wire gauge sizes for incurring power which are too small, may continually blow fuses in the electrical equipment...

  • Page 43: Configuration 2

    ELECTRICAL REQUIREMENTS Configuration 2 - 240V, 50A GFCI MAIN ELECTRICAL PANEL (HOUSE) WHT - White Neutral BLK - Black Hot, Line 1 RED - Red Hot, Line 2 GND - Ground 50 AMP GFCI TEST *SPA CONTROL SYSTEM CONFIGURATION 2 240V, 50A GFCI *Refer to wiring diagram inside spa control system...

  • Page 44: Model Specifications

    MODEL SPECIFICATIONS Configuration # 2 LW 524 1670 66" x 84" x 32" 2,990 240V, 50A GFCI Configuration # 1 LW 715 1680 52” x 86” x 29” 1,965 120V, 15A SVC Configuration # 2 LW 730L 1690 84" x 84" x 36" 4,560 240V, 50A GFCI Configuration # 2...

  • Page 45: Spa Controls - 120V Models

    Spa Controls - 120V Models Initial Start-up When your spa is first actuated, it will go into Priming mode, indicated by “Pr ” The Priming mode will last for less than 5 minutes (press “warm” or “cool” to skip Priming Mode) and then the spa will begin to heat the spa and maintain the water temperature in the Standard mode.

  • Page 46: Preset Filter Cycles

    Spa Controls - 120V Models Mode Mode is changed by pressing the “warm” or “cool” button, then pressing the “light” button. Standard mode is programmed to maintain the desired temperature. Note that the last measured spa temperature displayed is current only when the low speed of pump 1 has been running for at least 2 minutes.
  • Page 47 Spa Controls - 120V Models Spa Diagnostic Messages MESSAGE MEANING ACTION REQUIRED No message on display. The control panel will be disabled until power Power has been cut off to returns. Spa settings will be preserved until the spa. next power up. Temperature unknown.

  • Page 48: Spa Controls – 120V Models

    Spa Controls - 120V Models Spa Diagnostic Messages MESSAGE MEANING ACTION REQUIRED Sensors are out of balance. If the problem persists, contact your dealer or If alternating with spa tem- service organization. perature, it may just be a temporary condition. If flashing by itself, spa is shut down.

  • Page 49: Spa Controls

    Spa Controls Main Menus NAVIGATION Navigating the entire menu structure is done with 2 or 3 buttons on the control panel. Some panels have separate WARM (Up) and COOL (Down) buttons, while others have a single Temperature button. In the navigation diagrams Temperature buttons are indicated by a single button icon.

  • Page 50: Priming The Pumps

    Spa Controls Initial Start-Up PREPARATION AND FILLING Fill the spa to its correct operating level. Be sure to open all valves and jets in the plumbing system before filling to allow as much air as possible to escape from the plumbing and the control system during the filling process.

  • Page 51: Spa Behavior

    Spa Controls Spa Behavior PUMPS Press “Jets” or "Aux" button once to turn the pump on or off, and to shift between low and high speeds if equipped. If left running, the pump will turn off after a time-out period. If the spa is in Ready Mode, Pump 1 low may also activate for at least 1 minute every 30 minutes to detect the spa temperature (polling) and then to heat to the set temperature if needed.
  • Page 52 Spa Controls Temperature & Temp Range ADJUSTING THE SET TEMPERATURE When using a panel with Up and Down buttons (Temperature buttons), pressing Up or Down will cause the temperature to flash. Pressing a temperature button again will adjust the set temperature in the direction indicated on the button.
  • Page 53 Spa Controls Mode - Ready & Rest In order for the spa to heat, a pump needs to circulate water through the heater. The pump that performs this function is known as the “heater pump.” The heater pump can be either a 2-Speed Pump 1 or a 24 hour circulation pump. If the heater pump is a 2-Speed Pump 1, READY Mode will circulate water every 1/2 hour, using Pump 1 Low, in order to maintain a constant water temperature, heat as needed, and refresh the temperature display.

  • Page 54: Adjusting Filtration

    Spa Controls Flip (Invert Display) NOTE: Some panels may have a dedicated FLIP button, which allows the user to flip the display with a single button-press. Adjusting Filtration MAIN FILTRATION Filter cycles are set using a duration. Each setting can be adjusted in 1-hour increments. Filter Cycle 1 and Filter Cycle 2 (if enabled) are set to the same duration.

  • Page 55: General Messages

    Spa Controls General Messages PRIMING MODE Each time the spa is powered up, it will enter Priming Mode. The purpose of Priming Mode is to allow the user to run each pump and manually verify that the pumps are primed (air is purged) and water is flowing.
  • Page 56 Spa Controls Heater Related Messages HEATER FLOW IS REDUCED (HFL) There may not be enough water flow through the heater to carry the heat away from the heating element. Heater start up will begin again after about 1 min. See “Flow Related Checks” below. HEATER FLOW IS REDUCED (LF)* There is not enough water flow through the heater to carry the heat away from the heating element and the heater has been disabled.

  • Page 57: Sensor Related Messages

    Spa Controls Sensor Related Messages SENSOR BALANCE IS POOR The temperature sensors MAY be out of sync by 2°F or 3°F. Call for Service. SENSOR BALANCE IS POOR* The temperature sensors are out of sync. The Sensor Balance is poor fault has been established for at least 1 hour.

  • Page 58: Spa Controls

    Spa Controls System Related Messages MEMORY FAILURE - CHECKSUM ERROR* At Power-Up, the system has failed the Program Checksum Test. This indicates a problem with the firmware (operation program) and requires a service call. MEMORY WARNING - PERSISTENT MEMORY RESET* Appears after any system setup change.

  • Page 59: Wi-Fi Module (If Equipped)

    Android® devices. Please refer to the Balboa Water Group website and mobile device app for operation information. http://www.balboawater.com/bwa Note: WiFi Module is not available for all spa models. If this options was not added from the factory, see your Master Spas dealer for further details and compatibility. DO NOT DIVE. DO NOT DIVE.

  • Page 60: Deluxe Fusion Air Stereo Option (If Equipped)

    Deluxe Fusion Air Stereo Option (if equipped) The Deluxe Fusion Air option offers Bluetooth and FM audio modes. This system includes a water resistant, wireless remote for switching modes and controlling the audio. Warning: Never remain in your spa longer than 15 minutes per session when the water tempera- ture is above 98˚F.
  • Page 61 Deluxe Fusion Air Stereo Option 1.3 HANDHELD REMOTE CONTROL BATTERY INSTALL Unscrew the waterproof cap on the back of the remote control. Place the CR-2450 battery in the RF remote control and replace the water/dust proof cap. When the battery is installed, the remote control LCD should be solid and bright without any flickering.
  • Page 62 Deluxe Fusion Air Stereo Option 3.1 LISTENING VIA FM 1. Press (MODE) on remote control to switch to FM radio mode. If this is the first time you listen to FM radio, the default frequency will be 87.5MHz, as shown on the remote LCD.
  • Page 64 Legacy Whirlpool are manufactured by Master Spas, one of the world’s leading spa manufacturers. Master Spas Inc. 6927 Lincoln Parkway Fort Wayne, IN 46804 800.860.7727 CustomerService@MasterSpas.com www.MasterSpas.com The manufacturer reserves the right to change specifications or features with- out notice. As a manufacturer of spas and related products we stand behind every product we produce pursuant to those representations which are stated in our written limited warranty.

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