CaptionCall 67TB User Manual
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CaptionCall 67TB User Manual

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CaptionCall 67TB Phone
User Guide

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Summary of Contents for CaptionCall 67TB

  • Page 1 CaptionCall 67TB Phone User Guide...

  • Page 2: Table Of Contents

    Key Parts of Your CaptionCall Phone . . . . . . . . . . . . . . . . .
  • Page 3 Saved Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Saving Conversations .

  • Page 4: Welcome

    Welcome...

  • Page 5: How Captioncall Works

    . The touchscreen display is a unique and powerful feature of the CaptionCall phone . The most important use of the display is to show the text of your captioned telephone calls . Other uses for the display are: •...

  • Page 6: Key Parts Of Your Captioncall Phone

    Key Parts of Your CaptionCall Phone Handset High Volume Alert Displays when phone Touchscreen Display volume could be harmful to residual hearing . Shows captions and lets you interact with the phone Switch Hook Button interface . Press to hang up a call .

  • Page 7: The Back Of Your Captioncall Phone

    The Back of Your CaptionCall Phone Stand Release Button Press this button to adjust the angle of your stand . Adjustable Stand Telephone Line Port CaptionCall Phone Ethernet (LAN) Port Identification and Return Information Power Cable Port Handset Port Page 12...

  • Page 8: Touchscreen

    . messages . Settings Controls for your CaptionCall phone . Help Use this button to guide you through the various functions of your CaptionCall phone . Page 14...

  • Page 9: Phone Basics

    Phone Basics...

  • Page 10: Captions

    Captions Always On . If you choose to turn captions on manually, simply touch the large green button on your CaptionCall screen to turn on captions during your call . When answering calls: 1 . Touch the “Turn On Captions” prompt on the touchscreen .

  • Page 11: Make Captioned Calls

    1 . If captions are set to turn on automatically, captions will begin once the call is 1 . Touch the CaptionCall phone screen to wake the phone or touch the connected . If captions are not set to start automatically and you want captions Home button .

  • Page 12: Adjust Handset/Speaker Volume

    Adjust Handset/Speaker Volume The Volume meter and knob light will turn to red when the volume exceeds a safe volume . Also, a warning will display in the handset cradle . While in a call, you can adjust the volume on your handset or speakerphone to a level you are comfortable hearing .

  • Page 13: Call Options Menu

    Call Options Menu 5 . Select a contact to display their contact information . When in a call, the Call Options menu allows you to turn off captioning, access your Phonebook and adjust settings for the current call . To adjust your text size or your screen brightness while in a call: 1 .

  • Page 14: Help Screens

    Help Screens Back Button Any time you see the Help button in the lower left corner of the phone, you can The Back button will display at the top of screens that are part of an overall function touch it to view a Help screen for the function you’re currently using . (like Phonebook, Help or Settings) .

  • Page 15: Recent Calls

    Recent Calls...

  • Page 16: View Recent Calls

    View Only Missed Calls • Calls marked with the indicate calls you made When the Missed Call button on the CaptionCall phone is red, you have missed one • Calls marked with the indicate calls you missed or more calls .
  • Page 17 2 . Use the speakerphone or pick up the handset . 3 . If captions are set to turn on automatically, captions will begin once the call is connected . If captions are not set to start automatically and you want captions for your call, touch the “Turn on Captions”...

  • Page 18: Editing The Recent Call List

    Editing the Recent Call List 3 . Touch the delete button that appears next to the individual entry . Recent Calls can be deleted individually or all at once from the Recent Calls screen . To delete all calls: To delete individual calls: 1 .

  • Page 19: Phonebook

    Phonebook...

  • Page 20: View The Phonebook

    The Phonebook feature lets you save contacts on your phone for easy dialing . You can save multiple numbers for each contact and use CaptionCall’s online service to 1 . Touch the Phonebook button . The Phonebook is displayed .

  • Page 21: Call A Contact

    5 . If captions are set to turn on automatically, captions will begin once the call is connected . If you choose to turn on captions manually, simply touch the large green button on your CaptionCall screen or the hardware Captions button . 6 . The new contact will now display in the Phonebook .

  • Page 22: Create A Favorites List

    Create a Favorites List Edit a Contact Your Favorites list allows you to select frequent contacts for quick access . 1 . Open the Phonebook and select the contact you want to edit . Touch the contact so the Contact Detail screen is displayed . To see your Favorites list, touch the Favorites button at the top right of the Phonebook screen .

  • Page 23: Delete A Contact

    1 . Open the Phonebook and select the contact you want to delete . Touch the You can easily add contacts via your online CaptionCall account . Once a contact is contact so the Contact Detail screen is displayed .
  • Page 24 3 . Click Retrieve File . Your contacts will be imported . list, or leave it blank to just add it as a regular contact • If you have already uploaded photos to the CaptionCall website, they will be Helpful Hints displayed below, and you can select one of those photos for your contact You can edit/delete your contacts using the online system .
  • Page 25 Upload Photos You can also upload photos only . This allows you to have a group of photos in place as you create your contacts . To upload a photo: 1 . Click Upload Photo . The Upload Photo window will display . 2 .

  • Page 26: Saved Calls

    Saved Calls...

  • Page 27: Saving Conversations

    Viewing the captions of your saved conversations is easy . CaptionCall phone . These conversations are saved until you choose to delete them . 1 . Touch the CaptionCall phone screen to wake the phone, or touch the Home Some reasons to save captioned calls include: button .

  • Page 28: Editing The Saved Call List

    Helpful Hints 3 . Touch the delete button that appears next to the individual entry . • Your saved conversations remain available until you delete them • While the Saved Call is open, touch the Delete button to delete the current conversation Editing the Saved Call List Saved Calls can be deleted individually or all at once from the Saved Calls screen .

  • Page 29: Messages

    Messages...

  • Page 30: Setting Up Voicemail Defaults

    Setting Up Voicemail Defaults The Messages button allows you to caption voicemail or answering machine messages . These messages can be saved to your Saved Calls list and designated as 1 . Select Voicemail Settings . The Voicemail setup screen will display . either Voicemail or Answering Machine .

  • Page 31: Captioning Voicemail

    5 . Enter your access number for your voicemail service and touch Save . 4 . Touch Save Call to save your voicemail captions to your Saved Calls . 6 . Your voicemail is now ready . Setting Up Answering Machine Defaults Helpful Hints 1 .
  • Page 32 4 . The captioning will begin . 5 . Touch Save Call to save to your Saved Calls . 6 . Hang up the receiver when finished in order to stop the call . Page 62 Messages Customer Support 1-877-557-2227 Page 63...

  • Page 33: Settings

    Settings...

  • Page 34: Call Defaults

    Display Settings Settings will let you set your phone’s defaults, and you can troubleshoot and control many of your CaptionCall phone’s functions . Display Settings allows you to control the sort order of your contact list, the text size Helpful Hints of captions and the brightness of the display .

  • Page 35: Adjust The Ringer

    Adjust the Ringer Adjust Ringer Volume Ringer settings allow you to select a ring tone and set how loud the CaptionCall With the phone on the hook, turn the volume control knob until the phone rings at phone rings when you receive calls .

  • Page 36: Amplification Settings

    Amplification Settings Select one of the options from the menu to view its audiogram . The Amplification Settings screen lets you select from a list of audiogram setting options to boost the volume of specific frequencies . 1 . Touch Amplification on the Settings menu . The current amplification setting is displayed .

  • Page 37: Network

    Wired Network Settings The Wired Network Settings screen displays the current wired network settings of The Network Settings screen displays the connection status of your CaptionCall your CaptionCall phone and lets you configure these settings . phone to your wired and/or wireless network .
  • Page 38 (key) required by the wireless network you have selected . 5 . Touch the Save button to save the password . 6 . Touch the Save button to save all changes . The CaptionCall phone will then attempt to connect to the selected wireless network .

  • Page 39: Time Zone

    Touch the Network Diagnostics button if you are experiencing network problems The Time Zone screen displays a map of time zones and lets you select the correct with your phone or if you are asked to do so by CaptionCall Technical Support . time zone for your location .

  • Page 40: Voicemail

    About You can set, change or remove Voicemail or Answering Machine as the permanent This is a list of information about your CaptionCall phone . default for Messages . • Touch Voicemail or Answering Machine to switch to your Messages preference •...

  • Page 41: Troubleshooting

    ACTA . On the base of this equipment is a label that contains, Back of Your CaptionCall Phone” on page 12) . If the telephone line is connected, among other information, a product identifier in the format US:AAAEQ##TXXXX . If contact your telephone provider for more assistance .

  • Page 42: Copyright & Trademarks

    ©2016 CaptionCall, LLC . All rights reserved . Patent information: www .captioncall .com/patents CaptionCall, Life is Calling, SilkScroll, and the Spiral C mark are registered trademarks of CaptionCall, LLC . telephone line . Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call .

  • Page 43: Important Safety Instructions

    Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: • Do not use this product near water, for example, near a bathtub, washbowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool •...

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