Music On Hold - Panasonic KX-TDA30 Features Manual

1.13 Holding Features

1.13.4 Music on Hold

Description
Music can be played to a party that has been put on hold. The following music sources are available:
a)
Internal music source
b)
External music source
c)
Cyclic tone
Music Source Assignment
[KX-TDA100/KX-TDA200/KX-TDA600]
BGM1, BGM2, and cyclic tone can be selected as Music on Hold through system programming. External
music port 1 is assigned to BGM 1. It is possible to select whether external music port 2, internal music
source 1, or internal music source 2 is assigned to BGM2.
Having two external music ports, for example, allows the use of the BGM feature (→1.17.4 Background
Music (BGM)), while assigning a separate external music source (e.g., company message, advertisement)
to Music on Hold.
[BGM Number and the Music Source]
BGM No.
Separate music sources can be assigned for the Music on Hold and the BGM features.
[KX-TDA30]
Only one external music port is available. If BGM is selected, it is possible to select whether external music
port, internal music port 1, or internal music port 2 is assigned to BGM.
Conditions
• Hardware Requirement: User-supplied music source (when an external music source is assigned)
• Volume Control
It is possible to change the volume of an internal and/or external music source.
• Each tenant can select a music source to use for Music on Hold. The type of call determines which
tenant's music source is used, as follows:
Incoming Intercom Calls/
Outgoing Calls
Incoming Trunk Calls
After finishing an incoming trunk call, if an extension user makes another call using the FLASH/
RECALL (→ 1.11.6 Flash/Recall/Terminate) or EFA button (→ 1.11.7 External Feature Access (EFA)),
182 Feature Guide
1 External music port 1
External music port 2, internal music source 1, or internal music
2
source 2
Type
Selected based on the tenant setting to which the extension
user belongs.
Selected based on the tenant setting of the distribution method
(DIL/DID/DDI/MSN).
Music Source
Music Source