Glow-worm Betacom 3 Installation And Maintenance Instructions Manual

Glow-worm Betacom 3 Installation And Maintenance Instructions Manual

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The energy you need
Installation and main-
tenance instructions
Betacom 3
24c -A (H-GB)
30c -A (H-GB)
GB, IE

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Summary of Contents for Glow-worm Betacom 3

  • Page 1 The energy you need Installation and main- tenance instructions Betacom 3 24c -A (H-GB) 30c -A (H-GB) GB, IE...
  • Page 2: Table Of Contents

    Filling the hot water circuit ........18 Commissioning Checklist......... 42 Checking and adjusting the gas settings ..... 18 Combustion chart ..........45 7.10 Checking function and leak-tightness....20 Lengths of the air/flue pipe....... 46 Installation and maintenance instructions Betacom 3 0020229560_00...
  • Page 3 Contents Technical data............ 46 Index ................... 49 0020229560_00 Betacom 3 Installation and maintenance instructions...
  • Page 4: Safety

    Exceptions: For C63 and B23P installation If you operate the product with an empty con- types, follow the specifications in these in- densate siphon, flue gas may escape into the structions. room air. Intended use includes the following: Installation and maintenance instructions Betacom 3 0020229560_00...
  • Page 5 ▶ Install the necessary safety devices in the system. 1.4.11 Risk of material damage caused by ▶ Observe the applicable national and inter- frost national laws, standards and guidelines. ▶ Do not install the product in rooms prone to frost. 0020229560_00 Betacom 3 Installation and maintenance instructions...
  • Page 6: Regulations (Directives, Laws, Standards)

    1.4.12 Risk of material damage caused by using an unsuitable tool ▶ Use the correct tool to tighten or loosen screw connections. Regulations (directives, laws, standards) ▶ Observe the national regulations, stand- ards, guidelines and laws. Installation and maintenance instructions Betacom 3 0020229560_00...
  • Page 7: Notes On The Documentation

    The identification plate is mounted on the underside of the product in the factory. The identification plate keeps record of the country in which the product is to be installed. Information on the Meaning identification plate Barcode with serial number 0020229560_00 Betacom 3 Installation and maintenance instructions...
  • Page 8: Functional Elements: Combination Unit

    The CE label shows that the products comply with the basic requirements of the applicable directives as stated on the identification plate. The declaration of conformity can be viewed at the manufac- turer's site. Installation and maintenance instructions Betacom 3 0020229560_00...
  • Page 9: Dimensions

    Do not wall-mount the product if you cannot provide wall-mounting apparatus with a sufficient load-bearing capacity. Minimum clearances ≥ 0 mm ≥ 300 mm ≥ 300 mm ≥ 600 mm ≥ 5 mm Note Cabinet- type cas- 0020229560_00 Betacom 3 Installation and maintenance instructions...
  • Page 10: Removing/Installing The Front Casing

    Note ▶ Flush the heating installation thoroughly If there is sufficient lateral clearance (at least 50 prior to installation. mm), you can remove the side section to facilitate maintenance or repair work. Installation and maintenance instructions Betacom 3 0020229560_00...
  • Page 11: Checking The Gas Meter

    Ensure that the system has the following components: – A stop cock in the cold water supply – A stop cock in the gas line – A filling and draining device in the heating installa- tion 0020229560_00 Betacom 3 Installation and maintenance instructions...
  • Page 12: Connecting The Condensate Drain Pipework

    You can find out which air/flue pipes may be used by consulting the enclosed air/flue pipe installation manual. Install the flue gas pipe in accordance with the installa- tion instructions that are included in the scope of deliv- ery for the air/flue pipe. Installation and maintenance instructions Betacom 3 0020229560_00...
  • Page 13: Electrical Installation

    For each additional 90° elbow (or two 45° elbows) that is ▶ Secure the power supply against being required, the length (L) must be reduced by 1 m. switched on again. Length of the C33 type flue pipe (→ Page 46) 0020229560_00 Betacom 3 Installation and maintenance instructions...
  • Page 14 Screw the supplied plug to a three-core mains connec- tion cable that complies with the relevant standards. Plug the plug into the slot provided on the PCB. Connect the plug for the mains connection cable. Installation and maintenance instructions Betacom 3 0020229560_00...
  • Page 15: Operation

    S.XX is shown on the display, followed by the heat- ing flow temperature, the internal system pressure and the cylinder temperature (depending on the ver- sion). Press the button to exit this menu. 0020229560_00 Betacom 3 Installation and maintenance instructions...
  • Page 16: Using Check Programmes

    ▶ Check the pH value of the removed water at 25 °C. ▶ If the value is below 6.5 or above 8.5, clean the system and treat the heating water. Installation and maintenance instructions Betacom 3 0020229560_00...
  • Page 17: Avoiding Danger Arising From Insufficient Water Pressure

    Unsuitable additives may cause changes in reached. the components, noises in heating mode and possibly subsequent damage. ▶ Do not use any unsuitable frost and cor- rosion protection agents, biocides or seal- ants. 0020229560_00 Betacom 3 Installation and maintenance instructions...
  • Page 18: Switching On The Product

    Each destroyed seal must be restored. The CO2 adjusting screw must be sealed. Never modify the factory setting of the gas pressure regu- lator of the gas valve. Installation and maintenance instructions Betacom 3 0020229560_00...
  • Page 19 Check the measuring nipple for gas tightness. ▶ Close the gas isolator cock (1). ▶ Fit the front panel. (→ Page 10) ▶ Disconnect the product from the power mains. ▶ You must not start up the boiler. 0020229560_00 Betacom 3 Installation and maintenance instructions...
  • Page 20: Checking Function And Leak-Tightness

    Overview of diagnostics codes (→ Page 30) ▽ The value is not OK; you cannot start up the If required, adjust the maximum burner anti-cycling time product. using the diagnostics code d.02. ▶ Inform Customer Service. Installation and maintenance instructions Betacom 3 0020229560_00...
  • Page 21: Setting The Pump Output

    Set the diagnostics code. (→ Page 15) Overview of diagnostics codes (→ Page 30) ▶ Remove the front casing. (→ Page 10) ▶ Regulate the pressure using the adjusting screw (1). ▶ Fit the front panel. (→ Page 10) 0020229560_00 Betacom 3 Installation and maintenance instructions...
  • Page 22: Adjusting The Hot Water Temperature

    Compare the measured value with the corresponding 10 Handing the product over to the value in the table. operator ▶ When you have finished the installation, attach the sticker supplied (in the operator's language) to the product cover. Installation and maintenance instructions Betacom 3 0020229560_00...
  • Page 23: Setting The Co₂ Content

    Remove the air intake pipe (3). CO/CO₂ Remove the plugs from the gas valve (4) and from the ▽ If the setting is not in the specified adjustment range, fan (5). you must not start up the product. 0020229560_00 Betacom 3 Installation and maintenance instructions...
  • Page 24: Cleaning The Heat Exchanger

    Protect the folded down electronics box against sprayed water. Clean the ribs of the heat exchanger (1) with water. ◁ The water runs out into the condensate tray. Push the clip (1) upwards. Remove the flue pipe (2). Installation and maintenance instructions Betacom 3 0020229560_00...
  • Page 25: Cleaning The Condensate Siphon

    Check whether the float is present in the condensate siphon. Reinstall the components in the reverse order. Clip the lower section of the siphon (1) into the upper section of the siphon (2). 0020229560_00 Betacom 3 Installation and maintenance instructions...
  • Page 26: Installing The Gas-Air Mixture Unit

    If you are unable to clear the fault code and it reappears despite several fault clearance attempts, contact cus- Disconnect the product from the power mains. tomer service. Close the gas isolator cock. Remove the front casing. (→ Page 10) Installation and maintenance instructions Betacom 3 0020229560_00...
  • Page 27 Remove the gas-air mixture unit. (→ Page 23) Remove the lower clip (3). 10. Remove the return pipe (2). Remove the gas pipe (1). 11. Remove the clip underneath the condensate tray (1). 12. Undo the four screws (2). 0020229560_00 Betacom 3 Installation and maintenance instructions...
  • Page 28 Install the new PCB in such a way that it clicks into the groove at the bottom and into the clip at the top. Plug in the PCB plugs. Close the electronics box. Installation and maintenance instructions Betacom 3 0020229560_00...
  • Page 29: Completing Repair Work

    Drain the product. (→ Page 26) 14 Customer service For contact details for our customer service department, you can write to the address that is provided on the back page, or you can visit www.glow-worm.co.uk. 0020229560_00 Betacom 3 Installation and maintenance instructions...
  • Page 30: Appendix

    The maximum heating output Adjustable varies depending on the product. "Technical → Section "Technical data" data" Automatic: Unit automatically adjusts the maximum output to the current system demand d.01 Pump overrun in heating Adjustable mode Installation and maintenance instructions Betacom 3 0020229560_00...
  • Page 31 1 = Heating mode and pump flow/overrun stage 1, hot water handling mode stage 2 2 = Automatic heating mode, pump flow/overrun stage 1, hot water handling mode stage 2 3 = Stage 2 0020229560_00 Betacom 3 Installation and maintenance instructions...
  • Page 32 Water temperature in the Current value solar circuit adjustable ℃ – – d.40 Heating flow temperature Current value adjustable ℃ – – d.41 Heating return temperat- Current value adjustable – d.43 Heating curve Adjustable Installation and maintenance instructions Betacom 3 0020229560_00...
  • Page 33 100 adjustable – – d.83 Number of burner igni- Current value Number of ignitions = Display tions in hot water hand- value x 100 adjustable ling mode 0020229560_00 Betacom 3 Installation and maintenance instructions...
  • Page 34: C Status Codes - Overview

    Hot water handling mode: Requirement S.11 Hot water handling mode: Advance fan operation S.13 Hot water handling mode: Burner ignition S.14 DHW mode: Burner on S.15 DHW mode: Pump/fan overrun S.16 DHW mode: Fan overrun Installation and maintenance instructions Betacom 3 0020229560_00...
  • Page 35: D Overview Of Fault Codes

    F.20 Safety switch-off: Overheating temperat- Incorrect earth connection between cable harness and product, flow or return ure reached NTC defective (loose connection), black discharge via ignition cable, ignition plug or ignition electrode 0020229560_00 Betacom 3 Installation and maintenance instructions...
  • Page 36 Pressure sensor or pump defective or low water pressure F.77 Fault: Condensate or smoke No response, flue non-return flap defective F.78 Interruption to DHW outlet sensor at Link box connected, but hot water NTC not bridged external controller Installation and maintenance instructions Betacom 3 0020229560_00...
  • Page 37 Gas valve not connected or it is connected incorrectly, short circuit in the cable harness F.89 Fault: Pump Pump not connected or it is connected incorrectly, incorrect pump connec- ted, short circuit in the cable harness 0020229560_00 Betacom 3 Installation and maintenance instructions...
  • Page 38: E Connection Diagram: Combination Unit

    Interface PCB Pressure sensor Timer Volume flow sensor Control system Ionisation electrode Temperature sensor in the heating flow Heating pump Temperature sensor in the heating return Ignition electrode Main power supply Gas valve Installation and maintenance instructions Betacom 3 0020229560_00...
  • Page 39: Inspection And Maintenance Work - Overview

    Ensure that no gas, flue gas, water or condensate is leaking from the product. Restore leak- tightness if necessary. Record the inspection/maintenance work carried out. *Note: For those appliances which are not part of an annual service agreement/policy, maintenance must be carried out at least every 5 years. 0020229560_00 Betacom 3 Installation and maintenance instructions...
  • Page 40: G Opening In The Air/Flue Pipe

    300 mm Horizontal from adjacent windows on pitched or flat roofs 600 mm Above adjacent windows on pitched or flat roofs 600 mm Below adjacent windows on pitched or flat roofs 2,000 mm Installation and maintenance instructions Betacom 3 0020229560_00...
  • Page 41: Text From Bs 5440-1 On Fan-Supported Flue Gas Pipes

    For IE, recommendations are given in the current issue of the IS 813. Opening of the flue pipe below eaves and balconies Balcony/eaves Gutter The flue pipe must Adequately secured protrude beyond any overhang air/flue gas pipe 0020229560_00 Betacom 3 Installation and maintenance instructions...
  • Page 42: H Commissioning Checklist

    Appendix Commissioning Checklist Benchmark Commissioning and Servicing Section It is a requirement that the boiler is installed and commissioned to the completed in full. www.centralheating.co.uk © Heating and Hotwater Industry Council (HHIC) Installation and maintenance instructions Betacom 3 0020229560_00...
  • Page 43 Optimum start control Fitted Fitted Fitted Fitted ALL SYSTEMS CENTRAL HEATING MODE mbar mbar COMBINATION BOILERS ONLY DOMESTIC HOT WATER MODE mbar OR mbar Temperature CONDENSING BOILERS ONLY ALL INSTALLATIONS Ratio ² Ratio ² 0020229560_00 Betacom 3 Installation and maintenance instructions...
  • Page 44 SERVICE 06 ² % ² % ² % ² % SERVICE 07 SERVICE 08 ² % ² % ² % ² % SERVICE 09 SERVICE 10 ² % ² % ² % ² % Installation and maintenance instructions Betacom 3 0020229560_00...
  • Page 45: I Combustion Chart

    Ensure test points are capped, boiler case is correctly replaced and all other commissioning procedures are completed. Complete Benchmark Checklist, recording CO and combustion ratio readings as required. 0020229560_00 Betacom 3 Installation and maintenance instructions...
  • Page 46: J Lengths Of The Air/Flue Pipe

    24c -A (H-GB) 30c -A (H-GB) Maximum heat output (default set- 20 kW 15 kW ting – d.00) Effective output range (P) at 5.3 … 21.2 kW 6.3 … 15.9 kW 50/30 °C Installation and maintenance instructions Betacom 3 0020229560_00...
  • Page 47 104 % 104 % Nominal efficiency in partial load 108.5 % 108.5 % operation (30%) at 40/30 °C NOx class Product dimensions, width 418 mm 418 mm Product dimensions, depth 300 mm 300 mm 0020229560_00 Betacom 3 Installation and maintenance instructions...
  • Page 48 230 V / 50 Hz 230 V / 50 Hz Built-in fuse (slow-blow) T2/2A, 250V T2/2A, 250V Max. electrical power consump- 105 W 110 W tion Standby electrical power con- sumption Level of protection IPX4D IPX4D Installation and maintenance instructions Betacom 3 0020229560_00...
  • Page 49 Handing over to the operator..........22 Identification plate ..............7 If you smell gas ..............4 Inspection work ............. 22, 39 Installation site............... 5 Intended use................4 Mains connection ..............14 Maintenance work ............22, 39 0020229560_00 Betacom 3 Installation and maintenance instructions...
  • Page 52 Publisher/manufacturer Glow-worm Nottingham Road ‒ Belper ‒ Derbyshire DE56 1JT Telephone 01773 824639 ‒ Technical helpline 0330 100 7679 After sales service 0330 100 3142 www.glow-worm.co.uk © These instructions, or parts thereof, are protected by copyright and may be repro- The energy you need duced or distributed only with the manufacturer's written consent.

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