LifeSize Icon 600 System Manual
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LifeSize
Icon 600™
Video System Guide
January 2013

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Summary of Contents for LifeSize Icon 600

  • Page 1 ® LifeSize Icon 600™ Video System Guide January 2013...
  • Page 2: Lifesize Icon Video Systems

    MCU directly from your video system. To access the full set of features available with your LifeSize Icon video system, your environment must include LifeSize UVC Platform with the UVC suite of applications and LifeSize Bridge. Refer to the documentation that accompanies these products for detailed configuration information.
  • Page 3: Section 1: Deploying Your Lifesize Icon Video System

    • By default, DHCP is enabled on LifeSize systems. If you disable DHCP, you must specify the system’s IP address, subnet mask, and default gateway. • If you are using H.323 gatekeepers in your environment and want to place calls using a name or extension with the H.323 protocol, configure your LifeSize system to use H.323.
  • Page 4: System Access And Passwords

    Revert to the alternate software version and reset all settings to their default values. Browser Open a web browser and enter the IP address of the LifeSize system. Log in with administrator credentials The default username and password are admin.
  • Page 5: Configuring Your Firewall

    This section explains how to configure your LifeSize video systems for firewall traversal, assuming you are not using firewall traversal products such as LifeSize UVC Transit. If you are using LifeSize UVC Transit, refer to the LifeSize UVC Transit Deployment Guide.
  • Page 6: Firewall Settings For Ports

    To place calls to other devices through a firewall, you must configure your firewall to allow incoming and outgoing traffic to the LifeSize system through the reserved ports. Users placing calls through a firewall to systems with public IP addresses may experience one-way audio or video if the firewall is not properly configured to allow two-way audio and video traffic.
  • Page 7: Using Lifesize Systems In A Private Lan With Nat

    If you are using static NAT to associate a public IP address with the private IP address of your LifeSize system, you must configure your LifeSize system to work with your static NAT server. Navigate to Preferences >...
  • Page 8: Section 2: Using Your Lifesize Icon Video System

    When your LifeSize video system is idle, the screen is black. An incoming call, showing a presentation, or pressing any button on the remote control activates the system. Point the remote control at the IR receiver (located on both the camera and the codec), not the screen, and tap a button to activate the system.
  • Page 9: Navigation And Search

    – A call scheduled on LifeSize UVC Manager is available on your video system. – No other conditions are present. Navigation and Search Your LifeSize video system shows call entries and other system information in lists that you can navigate with the remote control. Navigate to the top to quickly navigate to the top or bottom of the list.
  • Page 10: Placing A Call

    LifeSize UVC Manager. • Meetings appears only when your video system is integrated with a LifeSize Bridge or managed by LifeSize UVC Manager. A video icon represents a video call in progress. A voice icon represents a voice call.
  • Page 11: Placing A Call From The Directory

    Joining a Call From the Video System’s Schedule Select to show upcoming calls that are scheduled for your video system by LifeSize UVC Manager. Details about the call can include the start time, title, description, and participants. Calls that require a passcode show a lock icon .
  • Page 12: Joining A Meeting

    LifeSize Bridge or LifeSize UVC Manager. Details about the meeting can include the start time, title, and description. Calls that require a passcode show a lock icon...
  • Page 13: Managing Your Video System In A Call

    If your video system is integrated with a LifeSize Bridge, available layouts for the call appear. If your video system is a participant in a call hosted by LifeSize Bridge but is not integrated with the bridge, navigate to the desired layout by selecting Next or Previous.
  • Page 14: Initiating A Presentation

    Camera Control Your LifeSize video system allows you to adjust a camera during and before a call. To prevent far end users from adjusting the near end camera, your administrator can disable Far Control of Near Camera (enabled by default) in Preferences >...
  • Page 15: Camera Presets

    If a preset shows Hold to set, select the preset and hold until Preset saved appears. This action associates the camera’s position with the numeral. Recording with LifeSize UVC Video Center With LifeSize UVC Video Center configured in your environment, you can initiate a recording while you are not in a call. Select Select from one of the available recording options to start the recording session: –...
  • Page 16 To change the call layout, select and navigate to the desired layout. When you join a call that is hosted by a LifeSize Bridge that is not integrated with your LifeSize video system, select to access options in LifeSize Bridge:...
  • Page 17: Dual Displays

    LifeSize Icon Video System Guide Dual Displays When you connect a second display, your LifeSize video system automatically configures the second display and shows the following information, depending on the state of the video system. The icons on the main screen do not appear on the second display.
  • Page 18: Section 3: Preferences

    Preferences > Audio Preference Default Value Audio Output HD Out Analog Mic Gain Line Level NOTE Set the active microphone with the LifeSize API over SSH. Calls Preferences > Calls Preference Default Value Auto Answer Disabled Auto Answer Mute Enabled...
  • Page 19 LifeSize Icon Video System Guide Preference Default Value IP Address No default Username No default Password No default Date and Time Preferences > Date and Time Preference Default Value System Time Greenwich Mean Time (GMT) value System Date GMT value...
  • Page 20 LifeSize Icon Video System Guide Directory Preferences > Directory Preference Default Value LDAP Hostname No default Username No default Password No default Base No default Port No default Encryption None H.323 Preferences > H.323 Preference Default Value General Use H.323...
  • Page 21 LifeSize Icon Video System Guide Network Preferences > Network Preference Default Value Ethernet IP Address No default Subnet Mask 255.255.255.0 Use DHCP Enabled Auto negotiate speed and duplex settings Enabled Speed No default Duplex No default VLAN Tag Gateway Default Gateway...
  • Page 22 LifeSize Icon Video System Guide Record and Stream Preferences > Record and Stream Preference Default Value Recorder Disabled Recorder Hostname No default Recorder Port Recording Key No default Default Recording Layout Near Video Only Security Preferences > Security Preference Default Value...
  • Page 23 LifeSize Icon Video System Guide SIP Registrar 2 Preferences > SIP Registrar 2 Preference Default Value General Use SIP Disabled Identification SIP Username No default Authorization Username No default Authorization Password No default Server SIP Server Type Auto SIP Registrar...
  • Page 24 LifeSize Icon Video System Guide Video Preferences > Video Preference Default Value Video Control Far Control of Near Camera Enabled Far Set of Camera Presets Disabled Far Move to Camera Presets Enabled Video Quality Presentation Video Bandwidth Adaptive Motion Control...
  • Page 25: Section 4: Maintaining And Troubleshooting

    LifeSize Icon Video System Guide Section 4: Maintaining and Troubleshooting This section describes how to maintain your system and use diagnostic tools for troubleshooting. System Maintenance Log in to your video system from a web browser to perform system maintenance.
  • Page 26: Resetting The System

    LifeSize Icon Video System Guide Resetting the System Select Maintenance > System Reset > System Reset Optional: Enter the reason for the reset. Click Yes to confirm setting the system to its default state. The system automatically reboots and the administrator password is reset to the default value (admin).
  • Page 27: Updating License Keys

    The expiration date for a license key appears in Maintenance > License Keys. Contact your LifeSize Partner for details about license keys. If your system has HTTP access through port 80 to the LifeSize license key server, update your license keys from a browser. Otherwise, refer to Installing a License Key Manually.
  • Page 28: Upgrading Your System Software

    LifeSize Partner to renew your maintenance agreement. • All cameras that you intend to use with the video system are properly connected to the codec. Cameras not connected to a LifeSize system before an upgrade may not function properly after an upgrade. •...
  • Page 29: Troubleshooting Upgrade Failures

    Attempt the upgrade again. If a second attempt fails, note the error code returned. If problems persist, contact your LifeSize Partner or LifeSize Technical Services. Upgrade Error Codes Following are the error codes you might receive when an upgrade fails.
  • Page 30: Diagnostic Tools

    Diagnostics > System Information. System Logs Set log levels in Preferences > Diagnostics. LifeSize recommends using a syslog server for integrated configurations. Diagnostic Report Support personnel might request that you capture a diagnostic report from your system to identify the cause of a problem with your system.
  • Page 31: Adjusting Room Lighting

    Warning: the system is registering with the SIP registrar. Critical: the registration failed, or the registrar is unreachable. LifeSize Warning: the system failed to connect with LifeSize UVC Transit; the UVC Transit system is registering with the H.323 gatekeeper or SIP registrar.
  • Page 32: Packet Loss

    LifeSize Icon Video System Guide If the camera does not show video, ensure that the camera is connected to the LifeSize system with a camera cable to the appropriate camera input or contact your administrator. Verify that the blue LED on the front of the camera is lit, which indicates that power is active, and reboot the system if necessary to verify that the camera turns on.
  • Page 33: Power And Connectivity Issues

    LifeSize Icon Video System Guide Power and Connectivity Issues If a call does not successfully connect, verify that you dialed a working number and that the far end is powered on and available. Verify that the network is ready and available by navigating to >...
  • Page 34: Section 5: Controlling Your Lifesize Icon Video System Through Ssh

    LifeSize video system through an SSH connection over the network as follows: Open a client, such as Cygwin or Putty, and enter the IP address of your LifeSize video system. Log in to the system with administrator credentials. The default username and password are admin.
  • Page 35 ©2013 Logitech, and its licensors. All rights reserved. LifeSize, a division of Logitech, has made every effort to ensure that the information contained in this document is accurate and reliable, but assumes no responsibility for errors or omissions. Information in this document is subject to change without notice.

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