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FREE STANDING RANGE BASIC: FCQ321HTUX MODEL: FE-R300SW MODEL CODE: FE-R300SW/XAA 1. Precaution 2. Product Specification 3. Disassembly and Reassembly 4. Troubleshooting 5. Exploded Views and Part List 6. PCB Diagrams 7. Schematic Diagrams 8. Wiring Diagram Refer to the service manual in the GSPN(see rear cover) for the more information.
• Repairs of the appliance should be carried out by a licensed technician only. Incorrect repairs may result in dangerous situations . If you need repairs, contact an SAMSUNG Service Center or your dealer . • If the power cord is defective, it must be replaced by a qualified service agent with a UL listed range cord.
1. Precaution 1-3 Important Safety Instructions Read and follow all instructions before using your oven to prevent the risk of fire, electric shock, injury to person, or damage when using the range. This guide don’t cover all possible conditions that may occur. For further assistance contact your service agent or manufacturer .
1. Precaution SURFACE COOKING UNITS VENTILATING HOODS: • Use Proper Pan Size – This appliance is equipped • Clean Ventilating Hoods Frequently – Grease with one or more surface units of different sizes . should not be allowed to accumulate on hood or filter. Select utensils having flat bottoms large enough •...
1. Precaution 1-4 Model & Serial Number Label and Tech Sheet Locations This Model / Serial Number label and Tech Sheet locations are shown below. The rating plate is located above the drawer on the oven frame . Model & Serial Number Location Tech Sheet Location (On Low Rear Cover)
2. Specifications 2-2 Table of Specifications Model Items BASIC MODEL NEW MODEL Model Name FCQ321HTUX FE-R300SW Category Traditional Traditional Overall Width 30” 30” Installation type Freestanding Freestanding Color availability STS, WH, BK STS, WH, BK Control Oven Keypad Keypad Cooktop Knob Knob Display Electronic clock...
3. Disassembly and Reassembly 3-1 Removing Cover-Back Main Wire, Cover-Back Guard Wire and PCB- Main WARNING ELECTRICAL SHOCK HAZARD Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock . PRECAUTION When you work on the electric range, be careful when handling the sheet metal parts . Sharp edges may be present, and you can cut yourself if you are not careful .
3. Disassembly and Reassembly 3-2 Removing Regulator-Energy WARNING Disconnect power before servicing the range Replace all panels before operating range . Failure to do so can result in dearh or electrical shock . PRECAUTION When you work on the electric range, be careful when handling the sheet metal parts . Sharp edges may be present, and you can cut yourself if you are not careful .
3. Disassembly and Reassembly 3-3 Removing Surface elements and The Ceramic Glass Cooktop WARNING ELECTRICAL SHOCK HAZARD Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock . . Parts Explaination Photo Explaination...
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3. Disassembly and Reassembly 3-3 Removing Surface elements and The Ceramic Glass Cooktop Parts Explaination Photo Explaination To remove the surface elements a) Remove the wires from the element and limiter terminals . b) Remove the element bracket screw (shown above) for the element you are servicing .
3. Disassembly and Reassembly 3-4 Removing The Latch-Door & Switch-Door Plunger WARNING ELECTRICAL SHOCK HAZARD Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock . CAUTION When you work on the electric range, be careful when handling the sheet metal parts .
3. Disassembly and Reassembly 3-5 Removing Heater-Broil WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock . CAUTION When you work on the electric range, be careful when handling the sheet metal parts . Sharp edges may be present, and you can cut yourself if you are not careful .
3. Disassembly and Reassembly 3-6 Removing Heater-Bake Parts Explaination Photo Explaination 1. Unplug range or disconnect power . 2. Pull the range out of its mounting location so that you can access the rear of the unit . 3. Remove Cover-Back Main Wire . 4.
3. Disassembly and Reassembly 3-7 Removing Lamp WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock . CAUTION When you work on the electric range, be careful when handling the sheet metal parts . Sharp edges may be present, and you can cut yourself if you are not careful .
3. Disassembly and Reassembly 3-8 Removing Sensor-Thermistor WARNING ELECTRICAL SHOCK HAZARD Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock . PRECAUTION When you work on the electric range, be careful when handling the sheet metal parts . Sharp edges may be present, and you can cut yourself if you are not careful .
3. Disassembly and Reassembly 3-9 Removing Assy-Drawer WARNING ELECTRICAL SHOCK HAZARD Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock . PRECAUTION When you work on the electric range, be careful when handling the sheet metal parts . Sharp edges may be present, and you can cut yourself if you are not careful .
3. Disassembly and Reassembly 3-10 Removing and Replacing Oven Door WARNING The door is very heavy . Be careful when removing door Do not lift door up by the Handle-Door . Parts Explaination Photo Explaination To remove Oven Door: 1. Fully open the door 2.
3. Disassembly and Reassembly 3-11 Removing Handle-Door and Glass-Inner WARNING ELECTRICAL SHOCK HAZARD Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock . PRECAUTION When you work on the electric range, be careful when handling the sheet metal parts .
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3. Disassembly and Reassembly 3-11 Removing Handle-Door and Glass-Inner (Continued) Parts Explaination Photo Explaination To remove Handle-Door Handle 1. Remove 2 screws to remove Handle- Door Door To remove Glass-Inner 1. Remove 6screws from rear side of door to remove 2 Hinge-Door . Glass-Inner 2.
3. Disassembly and Reassembly 3-12 Removing Handle-Door and Glass-Inner Parts Explaination Photo Explaination 4. Remove Baffle-Door and take out the Glass-Inner assembly. Handle Explaination Photo Door Explaination 5. Unfold 2 flanges of Cover-Frame Inner Glass to taking out Glass-Inner (cf . When you reassemble the Glass-Inner, don't change it you check Glass-Inner's coating side .)
3. Disassembly and Reassembly 3-13 Removing Gasket-Door WARNING ELECTRICAL SHOCK HAZARD Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock . PRECAUTION When you work on the electric range, be careful when handling the sheet metal parts . Sharp edges may be present, and you can cut yourself if you are not careful .
3. Disassembly and Reassembly 3-14 Removing The Panel-Side WARNING ELECTRICAL SHOCK HAZARD Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock . PRECAUTION When you work on the electric range, be careful when handling the sheet metal parts . Sharp edges may be present, and you can cut yourself if you are not careful .
4. Troubleshooting 4. Troubleshooting 4-1 Failure Display Codes There is a error code and two kinds of error codes. Possible error codes during use can be checked before service. 1 . Press Clock pad . 2 . Press a number 1, 2, 3, 4 pad . 3.
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4. Troubleshooting 4-1 Failure Display Codes Safety error Failure code CAUSE SOLUTION 1. Disconnect power . Open the back cover . Disconnect sensor harness from control . Measure sensor resistance :1080Ω at the room temperature → If there E-08 Oven heating error are any problems, replace oven sensor .
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4. Troubleshooting 4-1 Failure Display Codes Safety error Failure code CAUSE SOLUTION 1) After 20 seconds from starting to work of oven, buzzer is beeping 10 times long and oven sensor opened then finally it displays “E-27” or “E-28” as E-27 Error message .
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4. Troubleshooting 4-1 Failure Display Codes Safety error Failure code CAUSE SOLUTION 1) It will display “E-08” after buzzer is beeping 10 times long if it could not reach 100˚F(38˚c) within 10 minutes during oven is working . E-08 oven heating error 2) Please make sure through the method of 4-1 on 30 page, if those series of working for informing error take long time or not...
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4. Troubleshooting 4-1 Failure Display Codes Safety error “E-08” or “E-0A” DLB Relay DLB Relay Bake Relay Bake Relay Disconnect power and main PCB Broil Relay Broil Relay Sub PCB Main PCB * Check the DLB, Bake and Broil relay. * Replace main PCB ∞...
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4. Troubleshooting 4-1 Failure Display Codes Failure code CAUSE SOLUTION *Control lockout(press cooking time and Delay start pads at the same time for 3 seconds .) When 1 minute elapsed, It will display “E- 0E” after buzzer is beeping 10 times long, if locking is occurred continually, or door locking E-0E Door locking error...
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4. Troubleshooting 4-1 Failure Display Codes Failure code CAUSE SOLUTION When 10 seconds elapses, It will display “-SE-” after buzzer is beeping 10 times long if between main PCB and cable connector or keypad and cable have a short circuit . -SE- short key Please make sure through the method of...
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4. Troubleshooting 4-1 Failure Display Codes Control PCB Operation Sort of Control PCB Main PCB ( Back ) ( Back ) ( Front ) ( Front ) Touch control (membrane) ( Key panel ) ( Key panel ) ( Front ) ( Front )
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4. Troubleshooting 4-1 Failure Display Codes * Explain of primary parts of Main PCB ( Main PCB ) ( Main PCB ) Low Voltage Transformer Low Voltage Transformer IC03(7805) IC03(7805) CN03 CN03 CN05 IC02(7812) IC02(7812) ZNR1 (Varistor) BAKE BAKE BROIL BROIL CN06 CN06...
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4. Troubleshooting SYMPTOM DIAGNOSIS REMEDY Measure an input voltage. (240/120V check circuit breaker . or 208/120V) Make sure that the state of wire is Measure an input voltage of terminal connected with Terminal block . block . Measure voltage of connector(CN01) Replace of repair if harness has been on main PCB L1~N : 120V loosen or disconnected .
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4. Troubleshooting SYMPTOM DIAGNOSIS REMEDY Check whtether temperature is risen Replace or repair it if relay on main PCB over 400˚F(202˚C) within 10 minutes have a short circuit . in a state of room temperature . Oven temperature is risen fast . Check whether harness has been Replace or repair harness .
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4. Troubleshooting SYMPTOM DIAGNOSIS REMEDY Make sure that Radiant element or Infinite switch corresponded Replace Infinite switch or Radiant element. RR(Right Rear), RF(Right Front), LR(Left Rear), LF(Left Front) . Check whether harness is connected with radiant element or Infinite switch has been loosen or Cooktop is not disconnected .
4. Troubleshooting 4-2 Electrical Malfunction Safety error (Terminal Block) (Terminal Block) L2 : 240V No power N : 120V (Red) (Red) N : 120V (Black) (Black) No display (White) (White) *Check terminal block voltage. * Reset the circuit breaker AC 240V/120V or AC208V/120V or check main power.
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4. Troubleshooting 4-2 Electrical Malfunction * Measure resistance and voltage of Low voltage Transformer (please refer to Fig.1) Low Voltage Transformer Low Voltage Transformer Fig.1 : Low voltage Transformer voltage resistance Input 120V Input 120V Primary 120V 110 ~ 120Ω (input) Secondary 1 13.5V...
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4. Troubleshooting 4-2 Electrical Malfunction Cooktop No heating or Abnormal working *Single element Left Right(LR) LR radiant element (No heating or Abnormal working) Disconnect power *Tighted terminal of harness by *Check the LR infinite switch compressing not to be loosen. *Check whether harness in *Check whether harness connected wire and terminal of switch has been...
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4. Troubleshooting 4-2 Electrical Malfunction (Continued) LR radiant element (No heating or Abnormal working) *Tighted terminal of harness by compressing not to be loosen. * Check the element of LR Radiant *Check whether harness connected *Check whether harness in wire and the state of element of LR terminal of radiant has been radiant are in normal.
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4. Troubleshooting 4-2 Electrical Malfunction *Dual element Right Front(RF) (Continued) RF radiant element (No heating or abnomal working) *Tighted terminal of harness by * Disconnect power compressing not to be loosen. * Check theRF infinite switch *Check whether harness in *Check whether harness connected terminal of switch has been wire and the state of RF infinite...
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4. Troubleshooting 4-2 Electrical Malfunction (Continued) RF radiant element (No heating or Abnormal working) *Tighted terminal of harness by compressing not to be loosen. *check the element of RF Radiant *Check whether harness connected *Check whether harness in wire and the state of RF infinite terminal of Radiant has switch are in normal.
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4. Troubleshooting 4-2 Electrical Malfunction *Single element Right Rear(RR) RR radiant element (No heating or abnomal working) *Tighted terminal of harness by * Disconnect power compressing not to be loosen. * Check the RR infinite switch *Check whether harness in *Check whether harness connected terminal on switch has been wire and the state of switch of RR...
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4. Troubleshooting 4-2 Electrical Malfunction (Continued) RR radiant element (No heating or Abnormal working) *Tighted terminal of harness by compressing not to be loosen. *Check the element of RR Radiant *Check whether harness connected *Check whether harness in wire and the state of element of RR terminal of Radiant has Radiant are in normal.
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4. Troubleshooting 4-2 Electrical Malfunction *Dual element Right Front(RF) (Continued) RF radiant element (No heating or abnomal working) *Tighted terminal of harness by * Disconnect power compressing not to be loosen. * Check theRF infinite switch *Check whether harness in *Check whether harness connected terminal of switch has been wire and the state of RF infinite...
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4. Troubleshooting 4-2 Electrical Malfunction (Continued) RF radiant element (No heating or Abnormal working) *Tighted terminal of harness by compressing not to be loosen. *check the element of RF Radiant *Check whether harness connected *Check whether harness in wire and the state of RF infinite terminal of Radiant has switch are in normal.
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4. Troubleshooting 4-2 Electrical Malfunction Hot indicator Lamp failure (cooktop) Hot Indicator Lamp (No heating or Abnormal working) * Disconnect power * Get rid of lamp from harness *Get rid of lamp from bracket and supply extra 120V voltage. *Make sure whether lamp is lighted *Replace Hot Indicator Lamp.
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4. Troubleshooting 4-2 Electrical Malfunction Component testing procedures WARNING ELECTRICAL SHOCK HAZARD Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock . FIGURE TESTS MEASURE RESULTS Approx : 15 ~ 20Ω...
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4. Troubleshooting 4-2 Electrical Malfunction FIGURE TESTS MEASURE RESULTS Check whether harness is connected with switch properly . H-1 Violet+Orange Blue L1 Blue+Black L2 Red H-2 Yellow Approx ∞ Measure the voltage and resistance Resistance between terminals between terminals . (Please refer to LR Infinite Switch (Single) LR Infinite Switch (Single) when switch is off :...
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4. Troubleshooting 4-2 Electrical Malfunction FIGURE TESTS MEASURE RESULTS Check whether harness is connected with switch properly . Approx P1 Red + Red Resistance between terminals ∞ S1 Sky + Brown when switch is off : Ω P2 Black + Black When switch is on(HI, Max .) S2 Blue + Blue P1-2-4A : 0 Ω...
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4. Troubleshooting 4-2 Electrical Malfunction FIGURE TESTS MEASURE RESULTS Check whether harness is connected Approx with terminal of element properly . Terminal resistance : element terminal : Blue + Violet ∞ 1b-2b= Ω “A” Blue + Violet 1200W 1200W 2a- element terminal : 45 ~ 50Ω 2a Black (at the room temperature) 2b Violet + Violet...
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4. Troubleshooting 4-2 Electrical Malfunction FIGURE TESTS MEASURE RESULTS Check the state of working of switch . Nomal open : 0Ω ∞ Nomal close : Ω Make sure whether wire, housing Replace or repair if wire or and terminal is connected with switch terminal has been damaged .
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4. Troubleshooting 4-2 Electrical Malfunction Oven sensor resistance (Temperature vs . Sensor resistance) Ro = 1000 Ohms (0˚C), RP = 2757 Ohms, Up = 5V, a = 0.00375 degree F degree C ohms degree F degree C ohms -17 .8 932 .12 1170 .17 961 .86...
5. Exploded Views and Parts List 5-2 Main Parts List (S.N.A : SERVICE NOT AVAILABLE) Code No. Description Specification Q’ty SA/SNA Remark B041 DG66-00017C LATCH-DOOR FER300**,GI-SGCC,T0 .6,W325 .88 D162 DG62-00020C BAFFLE-DOOR SHEET FER300**,GI-SGCC,W318, M033 DG39-00019A WIRE HARNESS-SUB FTQ386, FTQ352,BEST, BE M054 DG32-00002B SENSOR-THERMISTOR...
5. Exploded Views and Parts List 5-3 Door Parts List D049 D004 D170 V002 D131 D126 V002 D019 D015 (S.N.A : SERVICE NOT AVAILABLE) Code No. Description Specification Q’ty SA/SNA Remark D004 DG94-00063A ASSY DOOR E FTQ386LWUX,-,-,CERAMIC ENAME D015 DG94-00224B ASSY DOOR SUB FTQ353IWUW,SECC, GLASS,WHI D019...
5. Exploded Views and Parts List 5-4 Control Parts List C184 C184 C184 U053 C082 C184 M482 U039 C356 U053 C003 C223 U046 C004 C357 C211 (S.N.A : SERVICE NOT AVAILABLE) Code No. Description Specification Q’ty SA/SNA Remark C003 OAS-AG3-01 ASSY PCB PARTS FE-R300SX-XAA,A4-FIGHTING C004...
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