Velux VSE KLR 100 User Manual
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Velux VSE KLR 100 User Manual

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VSE/VCE
KLR 100

User manual

ENGLISH
VAS 452672-2011-06

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Marge Bernard
January 20, 2025

My remote is no longer working. I changed the batteries, and turned off the power to the windows to allow a reset. However, I have had no luck. What should I do next?

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1 comments:
Mr. Anderson
February 4, 2025

If your Velux VSE KLR 100 remote is not working after changing the batteries and resetting the power, follow these steps:

1. Ensure Batteries Are Inserted Correctly: Verify that the new batteries (type AA, 1.5 volt) are installed with the correct polarity.

2. Check Battery Level: Confirm the batteries are fully charged and functional.

3. Re-register the Remote: Products operated with the remote must be registered. If the remote is already in use, ensure it is correctly re-registered with the products. Refer to the instructions for registering products.

4. Inspect for Obstructions: Ensure no unknown object is obstructing the operation of the product. If "Blocked" appears on the display, remove the obstruction.

5. Confirm Rain Sensor Status: If the rain sensor has been activated due to rain, temporarily disable it if necessary to operate the product.

6. Reset the System: If the problem persists, consider resetting the system as per the manual’s instructions.

If none of these steps resolve the issue, contact your VELUX sales company for further technical support.

This answer is automatically generated

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Summary of Contents for Velux VSE KLR 100

  • Page 1: User Manual

    VSE/VCE KLR 100 User manual ENGLISH VAS 452672-2011-06...

  • Page 2: Table Of Contents

    Contents Congratulations on your new VELUX product In order to make the best use of your product please read these instructions on operation and maintenance. Important information / Warnings Getting started Initial set-up Remote control functions 10-11 Operation Locating and operating a product...
  • Page 3 Resetting and preparing for registration Resetting the remote control Adjusting the maximum opening 72-73 Fitting of holder for remote control 74-75 Use and maintenance Power failure / Mislaid remote control Maintenance Further information Display symbols Display texts / Glossary VELUX 3...

  • Page 4: Important Information / Warnings

    This device complies with part 15 of the FCC and RSS-210 of the IC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. VELUX 4...
  • Page 5 Therefore, in case of sudden rain, water may enter the room before the skylight is closed. • In case of snow and/or ice, the operation of the skylight may be blocked resulting in damage to the skylight. VELUX 5...
  • Page 6 Important information / Warnings Product • This product has been designed for use with genuine VELUX products. Connection to or use with other products may cause damage, malfunc- tion or injury. • Electrical products must be disposed of in conformity with all local codes, ordinances, rules and regulations for electronic waste and not with household waste.
  • Page 7 VELUX 7...

  • Page 8: Initial Set-Up

    • Disconnect the main power supply to the products for 1 minute and then reconnect it. • Press the button closest to the side frame of the skylight (B) once. The products must now be registered in the remote control within the next 10 minutes. 8 VELUX...
  • Page 9 Then the information must be copied from this remote control to the other remote controls, see section Using additional activation controls. Note: The opening of the skylight operator must be adjusted if your skylight is positioned within reach, see section Adjusting the maximum opening. VELUX 9...

  • Page 10: Remote Control Functions

    House Note: The display shows the last product operated. no. 1 The word "Window" is used for both windows and Window skylights. Menu Locate Selection, navigation and program keys Keys for operating the product chosen VELUX 10 VELUX 10...
  • Page 11 Long key pressure: Product will travel to pre-set position. See section Choosing positions. Stop and status key STOP / STATUS Short key pressure: The product in operation stops or the status is shown. Long key pressure: All products in operation stop. VELUX 11...

  • Page 12: Locating And Operating A Product

    The skylight is equipped with a skylight operator and a House roller shade. no. 1 The example shows how to locate and operate the roller Blind shade. Menu Locate Press to find the roller shade (indicated as "Blind"). Press to start operation. 12 VELUX...

  • Page 13: More Than One Skylight

    The example shows how to locate and open skylight No. 2. Window Press to find skylight No. 2 (indicated as "Window"). Menu Locate Press to open the skylight. Note: You can rearrange the order of the individual products, Groups, Rooms and Zones displayed, see section Rearranging order. VELUX 13...
  • Page 14 To operate one of the roller shades, press and high- Enter Back light "Blind". Press "Enter". Blind no. 1 no. 2 no. 3 no. 4 Enter Back Press to highlight roller shade "No. 3". Press "Enter". Press to start operation. 14 VELUX...

  • Page 15: Choosing Positions

    Some decoration and sunscreening products can be operated in two ways. For instance, a Venetian blind can be drawn up and down and its slats can be tilted. Once the product has been located, choose Tilt or Turn with the navigation keys VELUX 15...

  • Page 16: Closing The Skylight Automatically

    Closes in 10 min skylight is closed. Menu Locate If you close the skylight earlier than chosen, the function will be cancelled. Note: Registered products can be set to operate automat- ically via menu item Program settings. 16 VELUX...

  • Page 17: Disabling Rain Sensor

    60 minutes. Note: You can combine disabling the rain sensor with "Auto-Close", see section Closing the skylight automatic- ally, and in this way choose to disable the rain sensor for a shorter period than 60 minutes. VELUX 17...

  • Page 18: Menu Guide

    58-59 system settings Copy system p. 62-63 Program settings security key p. 68-69 Product settings Configure software version p. 56 Enter Back Enter Back PRogRam Enable Record p. 38-49 delete Rename Rearrange order Enter Back VELUX 18 VELUX 18...

  • Page 19: Navigating Through The Menus

    You can now proceed with the menu functions under menu item Room. This way of choosing menu items is shown as follows House in the rest of the instructions: no. 1 Window Menu Locate Press "Menu". Scroll through the menus: House settings Room VELUX 19...

  • Page 20: Time And Date

    The display shows day, date and time. Keep Edit • Press "Keep" to confirm the setting. • Press "Edit" to change day, date or time. timE and datE Clock date Back Enter Press to highlight "Clock". Press "Enter" to confirm your choice. 20 VELUX...
  • Page 21 Press "Enter" to confirm your settings. inFoRmation saved 11:00 am The display shows that the new time has been saved. Enter Back Time is shown automatically when the remote control is in sleep mode. See section Display. VELUX 21...

  • Page 22: Changing Language

    The display shows a list of languages. The current lan- guage has been ticked. languagE dansk English Français deutsch Back Enter Press to highlight a new language. Press "Enter" to confirm your choice. inFoRmation sauvegardé Français The display shows that the change has been saved. 22 VELUX...

  • Page 23: Room, Group And Zone

    Groups created across more Rooms are called Zones. Room 1 Room 2 Definition of Zone A Group created across more Rooms. You can create a Zone consisting of for instance all roller shades on the skylights of the house facing west and south. VELUX 23...

  • Page 24: Creating A Room

    1 pressing for a short period of time. This will activate no. 2 the product briefly. no. 3 Enter Back Press to highlight the product to be moved to Room 1. Press "Enter" to confirm your choice. 24 VELUX...
  • Page 25 Note: All products must be assigned to a Room. inFoRmation Room created The display shows that a new Room has been created. Note: Numbers are assigned in the order in which the products are moved to the Room in ques- Room 1 Room 2 tion. VELUX 25...

  • Page 26: Editing A Room

    Room 1 Displays a list of product types in the Room from which to Window move the product. Blind To choose the product type skylight operator, press Enter Back and highlight "Window". Press "Enter" to confirm your choice. 26 VELUX...
  • Page 27 The display shows that several Rooms have been modified. Groups are edited according to the same principle as Rooms. Note: Numbers are assigned in the order in which the products are moved to the Room in question. VELUX 27...

  • Page 28: Creating A Group

    Press "Enter" to confirm your choice. Room 1 Window Blind Displays a list of the product types in Room 1. To choose the product type skylight operator, press Enter Back highlight "Window". Press "Enter" to confirm your choice. 28 VELUX...
  • Page 29 Groups are edited according to the same principle as Rooms. group 1 Room 1 Note: When operating Groups, a delayed execution of commands might occur. If you want a particular product to respond at once, this product must be operated individu- ally. VELUX 29...

  • Page 30: Naming

    "Enter" to confirm your choice. REnamE Displays a line of characters including space symbol dictionary Room 1 save symbol , dictionary symbol , insert symbol and delete symbol Enter Back Press to highlight the dictionary symbol Press "Enter" to open the dictionary. 30 VELUX...
  • Page 31 After entering Enter Back the last character, the new name is saved by highlighting the save symbol . inFoRmation name saved The display shows that the new name has been saved. VELUX 31...

  • Page 32: Favorite Settings

    Press "Select" to select your favorite product. inFoRmation Favourite product The display shows that your favorite product has been selected selected. Note: If a favorite area has been selected already, the favorite product must be in this area. 32 VELUX...
  • Page 33 2 group 1 will activate the product briefly. Deselect Back Press to highlight the current favorite product. Press "Deselect" to deselect the product. inFoRmation Favourite product The display shows that the favorite product has been deselected deselected. VELUX 33...

  • Page 34: Rearranging Order

    Room 2 Window Blind Displays a list of the product types in Room 2. Press to highlight the product type where to rear- Enter Back range the order of the individual products. Press "Enter" to confirm your choice. 34 VELUX...
  • Page 35 You will return to the list in item 5. Repeat items products? 5-7 until the required order of products has been Save More obtained. • Press "Save" to save the rearranged product order. inFoRmation order rearranged The display shows that the order has been rearranged. VELUX 35...
  • Page 36 36 VELUX...

  • Page 37: Programs

    A personal program that can be activated by using the shortcut keys. For instance you can record and save a program under shortcut key P1 to close all skylights in the house and draw all blinds down by 50%. VELUX 37...

  • Page 38: My Program

    1 Locate the skylight. The relevant product can be identi- no. 2 no. 3 fied by pressing for a short period of time. This will Select Back activate the product briefly. Press "Select" to choose the product. 38 VELUX...
  • Page 39 Enter Back 100% corresponds to fully open. Press "Enter" to confirm your setting. Position set position save position Enter Back Press to highlight "Save position". Press "Enter" to confirm your choice. VELUX 39...

  • Page 40: Velux

    "Continue" to proceed. Continue Edit • Press "Edit" to return to item 13 in case of addi- tions or changes. inFoRmation save selected days? The display asks whether to save the selected day. Press "Yes" to save the selected day. 40 VELUX...
  • Page 41 "Enter" to save the program. REnamE save The display automatically suggests the name "My my program 1 program 1". ..BCd Press "Enter" to save the name. Enter Back Follow the instructions in section Naming to change this name. VELUX 41...
  • Page 42 Check current time and date settings to ensure accurate monday operation of the products. The display shows day, date 2010.12.27 9:46 pm and time. Keep Edit • Pres "Keep" to confirm the settings. • Pres "Edit" to change day, date or time. 42 VELUX...
  • Page 43 The enabled programs have been ticked and the disabled programs can be enabled any time you want. Note: For solar products, automatically activated pro- grams may result in a quick discharge of the battery due to frequent operation of the products. VELUX 43...
  • Page 44 1 no. 2 Locate the skylight. The relevant product can be identi- no. 3 fied by pressing for a short period of time. This will Select Back activate the product briefly. Press "Select" to select the product. 44 VELUX...
  • Page 45 Enter Back 100% corresponds to fully open. Press "Enter" to confirm your setting. Position set position save position Enter Back Press to highlight "Save position". Press "Enter" to confirm your choice. VELUX 45...
  • Page 46 "Add functions" to set the closing Enter Back position and time of the skylight. Press "Enter" to confirm your choice. Room 1 WindoW no. 1 Continue Edit The display shows the latest selected product. Press "Continue" to proceed. 46 VELUX...
  • Page 47 ContRol delay starting time The display shows two time setting options. Press to highlight "Delay", ie the time that will pass Enter Back from pressing P1 till the product will be activated. Press "Enter" to confirm your choice. VELUX 47...
  • Page 48 Press "Enter" to save the program. REnamE save The display automatically suggests the name shortcut 1 "Shortcut 1". .aBCd Press "Enter" to save the name. Enter Back Follow the instructions in section Naming to change this name. 48 VELUX...
  • Page 49 Check current time and date settings to ensure accurate monday 2011.05.30 operation of the products. The display shows day, date 9:46 pm and time. Keep Edit • Press "Keep" to confirm the settings. • Press "Edit" to change day, date or time. VELUX 49...
  • Page 50 PRogRam shortcut shortcut shortcut shortcut Start Back Shortcut 3 is highlighted in the display and the program automatically starts. inFoRmation shortcut The display shows that the program Shortcut 3 has been started activated. 50 VELUX...
  • Page 51 The activated shortcut program has been ticked. Stop Back Press to highlight the program in question. Press "Stop" to interrupt the program. inFoRmation shortcut 3 The display shows that the program Shortcut 3 has been stopped stopped. VELUX 51...

  • Page 52: Display

    "Display light". Press "Enter" to confirm your choice. disPlay ligHt Enter Back Press to highlight "Off". Press "Enter" to confirm your choice. Note: The light in the display can be turned on by choosing "On" in item 4. 52 VELUX...

  • Page 53: Sleep Mode

    Press "Enter" to confirm your choice. 3:43 pm When the remote control is in sleep mode, time is shown. Note: Choose "Off" in item 4 if you do not want the remote control to go into sleep mode. VELUX 53...

  • Page 54: Keypad Lock

    Locate The keypad has temporarily been unlocked. Menu Locate The keypad will automatically be locked again 20 seconds after it has been used. Note: The keypad lock can be deactivated by choosing "Disable" in item 3. 54 VELUX...

  • Page 55: Access Code

    Press "Save" to confirm and save the code. Every time you now choose Menu, you must enter the ac- cess code before you can proceed. Note: The access code can be cancelled by choosing "Delete" in item 3. VELUX 55...

  • Page 56: Software Version

    Software version When addressing technical inquiries to your VELUX sales company, you will be asked to provide the version number of the software in the remote control. To find this proceed as follows: Room 1 no. 1 Window Menu Locate Press "Menu".

  • Page 57: Clearing Remote Control Settings

    Rooms/Zones/ Zones, Programs and personal names you might have cre- Programs/names? ated. • Press "Yes" to confirm your choice. • Press "No" to cancel your choice. The remote control settings will be cleared if you confirm your choice. VELUX 57...

  • Page 58: Registering New Products

    Press to highlight "Register product". Press "Enter" to confirm your choice. auto sEt-uP Registration is running. This can take up to two minutes. inFoRmation new products The display shows that the new product has been regis- registered tered. 58 VELUX...
  • Page 59 Operation can start. Where more than one remote control is used, new prod- ucts can also be operated with these. To do this, register the new products in each remote control by repeating items 2-9 for each of them. VELUX 59...
  • Page 60 60 VELUX...

  • Page 61: Using Additional Activation Controls

    How to copy products in the remote control to another type of activation control, for instance a control keypad KLI 110. Note: When copying between two VELUX remote con- trols, all registered products and personal settings can be copied, apart from personal programs that cannot be copied.

  • Page 62: Copying To A New Remote Control

    Select the submenu: system settings systEm sEttings Register product Copy system security key Configure Enter Back Press to highlight "Copy system". Press "Enter" to confirm your choice. Note: Step 2 must now be completed within the next two minutes. 62 VELUX...
  • Page 63 "Register" to start registration of each product. Register Back Please disregard the information in the display. The display now indicates that copying is in progress. Remote control B can now operate the same products as remote control A. VELUX 63...

  • Page 64: Copying To A Remote Control In Operation

    Copying to a new remote control. Note: Before making an exact copy of remote control A, consider adding products from remote control B to remote control A as described in step 2 in section Adding products to a remote control in operation. 64 VELUX...

  • Page 65: Adding Products To A Remote Control In Operation

    If in doubt, see section Registering new products. Remote control B can now operate all the products. To make remote control A operate all the products as well, repeat step 2 with remote control A. Note: With the shown procedure, only products are added. VELUX 65...

  • Page 66: Copying Products To Other Types Of Activation Controls

    A to control keypad B so that the latter can oper- ate the products already registered plus the product from remote control A. Note: A VELUX control keypad can operate products of the same type only. House Step 1: Prepare remote control A for copying no.
  • Page 67 To copy a product to control keypad KLI 110, please refer to section Configuring control keypad KLI 110 in addition to existing remote control KLR 100 in the instructions provided with the control keypad. The product selected can now be operated with activation control B. VELUX 67...

  • Page 68: Security Key

    CHangE Change security • Press "No" to finish if this is the only remote control key in another being changed. remote control • Press "Yes" if there are other remote controls. Execute step 2 for these. 68 VELUX...
  • Page 69 KEy Change Receive Press to highlight "Receive". Press "Enter" to confirm your choice. Enter Back The display indicates that the security key is being trans- ferred from remote control A to remote control B. VELUX 69...

  • Page 70: Resetting And Preparing For Registration

    5 sec Note: To make a new registration and reinstate the connection with the remote control, please refer to the instructions in section Initial set-up or Registering new products. 70 VELUX...

  • Page 71: Resetting The Remote Control

    Continue? Press "Yes" to confirm that you want to reset the remote control. The remote control has now been reset. To reinstate the connection between remote control and products, please refer to the instructions in section Initial set-up. VELUX 71...

  • Page 72: Adjusting The Maximum Opening

    When the skylight has stopped at the desired maxi- mum opening, press the button closest to the center of the skylight (A) to accept the new opening setting. The skylight closes. 72 VELUX...
  • Page 73 5 sec To make a new registration and reinstate the con- nection with the remote control, please refer to the instructions in section Initial set-up or Registering new products. VELUX 73...

  • Page 74: Fitting Of Holder For Remote Control

    Hook the front section onto the back section at the top, click it into place at the bottom and fix it with a screw. Place the remote control in the holder. It is secured by means of built-in magnets. 74 VELUX...
  • Page 75 Ensure that the strap fits into the openings in the sides of the back section. Lock the unit into place at the bottom. Fix the unit with screw at the bottom. VELUX 75...

  • Page 76: Power Failure / Mislaid Remote Control

    The sash can be closed by inserting a pointed object in the skylight operator cover hole closest to the center of the skylight (A) and pressing briefly. Note: Battery backup KLB 100 can be con- nected. Please contact your VELUX sales company for further information. 76 VELUX...

  • Page 77: Maintenance

    Cleaning the rain sensor Dirt on the rain sensor may cause operating problems. Therefore, it is recommended to clean the rain sensor with a soft wet cloth once or twice a year or when needed. VELUX 77...

  • Page 78: Display Symbols

    Pointer, see section Naming. A name can be saved, see section Naming. Deletion of character, see section Naming. Space character, see section Naming. Dictionary, see section Naming. Insertion of a character, see section Naming. Cursor, see section Naming. VELUX 78...

  • Page 79: Display Texts / Glossary

    Display texts / Glossary Display texts Adjustment: VELUX electrical decoration and sunscreening products are not adjusted to the skylight size on delivery. When operated the first time, they will therefore run from bottom to top of the skylight or vice versa without interruption.
  • Page 80 VELUX Canada Inc. 1 800 88-VELUX (888-3589) VELUX-Japan Ltd. 0570-00-8145 VELUX America Inc. 1-800-88-VELUX www.velux.com...

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