Toshiba Stratagy IVP8 Installation And Maintenance Manual page 100

Voice processing systems
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Configure Stratagy
SMDI Serial Integration
Example Application
In this example, mailbox 900 answers incoming calls to the Stratagy system. The Caller ID
information is temporarily stored as the
CALLERID.TXT file for the telephone number saved as
in the second column of the file (890 in this example) is stored as the variable
The final portion of the token string in mailbox 900 sends the call to mailbox
greeting, route the call to a specific location (e.g., customer support), etc. If there is no match found
for
, the call follows the Done chain to mailbox 990 for normal call processing.
%K
To configure this example for the Flash and IVP8
Note
1. Using any text editor, create the DOS text file (CALLERID.TXT) on the Stratagy Admin PC.
The format should be:
9495833700,890
9495876798,890
where: 9495833700 and 9495876798 are the Caller ID
2. Save this file as C:\CALLERID.TXT.
3. From the Stratagy Admin Main Menu, press Alt+T to access the Tools menu.
4. Press 8. The Filecopy
screen displays.
5. Enter PC in the Source
System field, and
CALLERID.TXT in the
Copy From and Copy To
fields.
6. Press Enter. Stratagy
copies the file to the Flash/
IVP8's C:\drive.
7. Press any key to continue.
8. Press Esc. Stratagy
Admin's Main Menu
displays.
9. From the Main Menu, press
Alt+U to access the Users Menu.
10.From the Users Menu, create and save User ID mailbox 900. Enter the
Extension field. Set the mailbox's Do Not Disturb field to Off and configure the Done and RNA
chains.
4-36
Flash only supports the V token when used in conjunction with SMDI integration.
phone numbers
890 is the GOTO mailbox
%K
token. Using the
V
token, Stratagy searches the
. If there is a match for
%K
, the number
%K
.
%S2
%S2
to hear the correct
3233
3516
token string in the
%K
Stratagy I&M
06/02

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