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Why is the download or upload speed slow?
Data transfer speed depends on signal strength and interfering radio sources like electrical
generators or other hotspot Wi-Fi devices. Review the following possibilities:
•
Check your signal strength and network type (for example, LTE 4G is generally faster
than 3G).
•
Check Wi-Fi interference by powering the hotspot off and on to find a better Wi-Fi
channel.
•
Switch Wi-Fi channel from 2.4 GHz to 5 GHz.
•
If Zain network signal is low, consider using external antennas or cradle the hotspot with
built-in high gain antennas.
How do I go back to the hotspot web page?
To view the hotspot web page:
1.
From a computer or wireless device that is connected to your network, launch an
Internet browser.
2.
Enter http://hotspot.zain or http://192.168.1.1.
A login screen displays.
3.
Enter the administrator login password.
The default password is admin. The password is case-sensitive.
What do I do if I forget my admin login password?
The default admin login password is admin, and the hotspot web page URL is
http://hotspot.zain or http://192.168.1.1.
If you changed the admin login password and can't remember the password that you created,
you must set the hotspot back to factory defaults.
To reset the hotspot from the touchscreen:
1.
To wake up the device, press the Power key.
Zain Mobile Hotspot
Frequently Asked Questions
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