D-Link AirPremier DWL-G680 Manual page 48

Troubleshooting (continued)
2. I cannot connect to the Access Point or the Wireless Router.
Make sure that the SSID on the DWL-G680 Wireless Cardbus Adapter is
exactly the same as the SSID on the Access Point or Wireless Router.
Move the DWL-G680 and Access Point or Wireless Router into the same
room and then test the wireless connection.
Disable all security settings. (WEP, MAC Address Control, AES)
Turn off your Access Point and the computer with the DWL-G680. Turn
on the Access Point, and then turn on the computer with the DWL-G680.
Refresh the DWL-G680 Utility
3. The DWL-G680 Activity and Link lights are not on.
Check to see if the DWL-G680 Cardbus adapter is firmly inserted into the
Cardbus slot of your computer.
4. I forgot my Encryption key.
Reset the Access Point to its factory default settings and restore the DWL-
G680 Wireless Cardbus Adapter to the factory default settings. (The default
settings are listed in the Using the Configuration Utility section in this
manual.)
5. The computer does not recognize the DWL-G680 Wireless Cardbus
Adapter.
Make sure that the DWL-G680 Wireless Cardbus Adapter is properly seated
in the computer Cardbus slot.
If Windows does not detect the hardware upon insertion of the adapter,
make sure to completely remove drivers that were previously loaded. To
remove the drivers, do the following:
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