Panasonic KX-TD500 Installation Manual

Digital super hybrid system
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Digital Super Hybrid System
Installation Manual
KX-TD500
Model No.
Please read this manual before connecting the Digital Super Hybrid System.
Thank you for purchasing the Panasonic Model KX-TD500, Digital Super Hybrid System.

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Summary of Contents for Panasonic KX-TD500

  • Page 1 ITAL LINE Digital Super Hybrid System Installation Manual KX-TD500 Model No. Please read this manual before connecting the Digital Super Hybrid System. Thank you for purchasing the Panasonic Model KX-TD500, Digital Super Hybrid System.
  • Page 3: System Components

    System Components System Components Table Model Description Shelf KX-TD500 Basic Shelf KX-TD520 Expansion Shelf Extension KX-T96170 HLC (Hybrid Line Circuit) Card Cards KX-T96172 PLC (Proprietary Line Circuit) Card KX-T96174 SLC (Single Line Telephone Circuit) Card KX-T96175 SLC-M (Single Line Telephone Circuit with Message Waiting) Card...
  • Page 4 • There are some optional service cards and features which are not available for certain countries. Consult your authorised Panasonic dealer for detailed instructions. • The power supply voltage of the main unit may differ from the values described in this manual depending on the suffix of the model number, please consult your dealer for detailed information.
  • Page 5 System Components Table Model Description Analogue KX-T7020 APT with SP-PHONE (12-CO) Proprietary KX-T7030 APT with SP-PHONE, 1-Line Display (12-CO) Telephones KX-T7033 APT with SP-PHONE (12-CO) (APTs) KX-T7050 APT with MONITOR (12-CO) KX-T7055 APT with MONITOR (3-CO) KX-T7130 APT with SP-PHONE, 1-Line Display (12-CO) KX-T7320 APT with SP-PHONE (12-CO) KX-T7330...
  • Page 6 Note CO : CO line access button DSS: Direct Station Selection button PF : Programmable Feature button System Components...
  • Page 7 Precaution • Keep the unit away from heating appliances and electrical noise generating devices such as fluorescent lamps, motors and television. These noise sources can interfere with the performance of the Digital Super Hybrid System. • This unit should be kept free of dust, moisture, high temperature (more than 40°C / 104°F) and vibration, and should not be exposed to direct sunlight.
  • Page 8 Introduction This Installation Manual is designed to serve as an overall technical reference for the Panasonic Digital Super Hybrid System, KX-TD500. It provides instructions for installing the hardware, and programming the system using the Maintenance Console software for a PC.
  • Page 9: Table Of Contents

    Table of Contents 1 System Outline 1.1 System Highlights ......................14 1.1.1 System Highlights .......................14 1.2 System Construction ....................16 1.2.1 Basic System .......................16 1.2.2 System Expansion .......................17 1.2.3 System Capacity ......................19 1.3 System Connection Diagram ..................22 1.3.1 System Connection Diagram..................22 1.4 Service Cards Description ...................25 1.4.1 Extension Cards......................25 1.4.2 CO Trunk Cards......................27...
  • Page 10 2.8.4 Personal Computer / Printer ..................171 2.9 Auxiliary Connection for Power Failure Transfer ..........175 2.9.1 Auxiliary Connection for Power Failure Transfer ............ 175 2.10 Starting Up the KX-TD500 System................ 178 2.10.1 System Power-Up Procedure .................. 178 2.10.2 CPU Rotary-Switch Features.................. 179 2.10.3 CPU RAM Test.......................
  • Page 11 3 Maintenance Console Guide 3.1 Installing PC Programming Software ..............192 3.1.1 System Requirements ....................192 3.1.2 Starting Setup ......................193 3.2 Structure of the Maintenance Console ..............196 3.2.1 Structure of the Maintenance Console ..............196 3.3 Basic Operation ......................198 3.3.1 Main Menu Screen ....................198 3.3.2 Setup Dialogue ......................200 3.3.3 Files ...........................201 3.4 System Administration....................202...
  • Page 12 4.5.1 Error Log ........................260 4.5.2 Error Log Screen ...................... 261 4.5.3 Error Message Tables ....................263 4.6 Log File ........................267 4.6.1 Log File........................267 5 Troubleshooting 5.1 Troubleshooting ......................270 5.1.1 Installation ........................ 270 5.1.2 Connection........................ 271 5.1.3 Operation ........................273 5.2 Troubleshooting Guide ....................
  • Page 13: System Outline

    Section 1 System Outline This section provides general information on the system, including system capacity and specifications. System Outline...
  • Page 14: System Highlights

    1.1 System Highlights 1.1 System Highlights 1.1.1 System Highlights Automatic Route Selection (ARS) Automatically selects the pre-programmed least expensive route for outgoing toll calls. Caller ID Allows the extension user to see the name or telephone number of a caller on the telephone display before answering the call.
  • Page 15 Allows incoming calls to be distributed uniformly to a specific group of extensions called UCD Group. VPS Integration The system supports Voice Processing Systems with in-band DTMF signalling as well as DPT integration.The Panasonic Voice Processing System provides automated attendant, voice mail, interview and custom services. System Outline...
  • Page 16: System Construction

    1.2 System Construction 1.2 System Construction 1.2.1 Basic System Basic System consists of one Shelf called Basic Shelf and it can be equipped with up to 192 lines (including Extensions and CO lines). D IG IT A IN E Basic Shelf A Basic Shelf is always required.
  • Page 17: System Expansion

    1.2 System Construction 1.2.2 System Expansion Building Block System The KX-TD500 system can consist of one, two, or three shelves (Basic and Expansion 1,2). Each shelf contains its own power supply. Expansion Shelf An optional Expansion Shelf consists of its own power supply and 14 Free Slots for mounting any optional cards.
  • Page 18 1.2 System Construction System Expansion The KX-TD500 system's capacity can be expanded by installing up to two Expansion Shelves on the Basic Shelf. Fully expanded system (Basic Shelf + Expansion Shelf 1 + Expansion Shelf 2) is called "3- Shelf System."...
  • Page 19: System Capacity

    1.2 System Construction 1.2.3 System Capacity The KX-TD500 system can be equipped with up to 512 ports, if expanded to a 3-Shelf System. A Max.192 of CO lines and 448 extensions are available and the total of them should be less than 512 ports.
  • Page 20 1.2 System Construction Port/Resource Number per Card Maximum number of Ports/Resources per Extension/CO card is as follows: Model Number Card Name Number of Port CO Line Extension Others KX-T96161 KX-T96170 KX-T96172 KX-T96174 KX-T96175 SLC-M KX-T96180 LCOT KX-T96181 GCOT KX-T96182 KX-T96182CE DID-MFC KX-T96182D DID-2W...
  • Page 21 1.2 System Construction Card Limit Maximum number of special cards allowable per system/shelf is as shown below. Item Maximum Card Number / System / Basic / Expansion Shelf Shelf 1 DISA Card 2 AGC Card 3 RMT or ERMT Card 4 T1 Card 5 E1 Card 6 DPH Card...
  • Page 22: System Connection Diagram

    1.3.1 System Connection Diagram Central Office Lines L SU R HY F LIN Doorphone 1 Doorphone 2 Doorphone 3 Doorphone 4 (two pair) (two pair) KX-TD500 System KX-T7220 KX-T7235 (two pair) (one pair) (two pair) (two pair) Single Line Telephone (one pair) KX-T70XX...
  • Page 23 1.3 System Connection Diagram KX-T96182/ DID-MFC KX-T96182CE/ KX-TD50172 DID-2W CO DID LINE KX-T96182D KX-T7240 KX-T7440 KX-T7040 KX-T72XX KX-T74XX KX-T7441 LCOT KX-T96180/ CO LINE RCOT KX-T96183/ PCOT DHLC KX-T96189/ KX-T72XX KX-T7130 KX-T73XX KX-T74XX KX-T7441 KX-T7440 KX-T70XX KX-T7240 ELCOT C.O. CO LINE KX-TD50180 KX-TD50170 GCOT...
  • Page 24 1.3 System Connection Diagram Paging Speaker 1 Amplifier DI GI L SU R HY F LI Paging Speaker 2 Amplifier Radio Printer Radio To AC Outlet Battery Adaptor KX-A46 Automobile type batteries, connected in series Personal Computer (PC) • Consisting of two 12VDC (24VDC) System Outline...
  • Page 25: Service Cards Description

    1.4 Service Cards Description 1.4 Service Cards Description 1.4.1 Extension Cards Hybrid Line Circuit (HLC) Card (KX-T96170); This card interfaces APTs/SLTs/DSS consoles and the TDM (Time Division Method) bus. It provides 8 APTs/SLTs/DSS consoles to the system per HLC card. Proprietary Line Circuit (PLC) Card (KX-T96172);...
  • Page 26 1.4 Service Cards Description Enlarged Single Line Telephone Circuit with Message Waiting (ESLC) Card (KX- TD50175); This card interfaces 16 Single Line Telephones (SLTs) and the TDM bus. It provides 16 SLTs to the system per ESLC card. It has the capability to turn on/off the message waiting lamp of an SLT.
  • Page 27: Co Trunk Cards

    1.4 Service Cards Description 1.4.2 CO Trunk Cards Loop Start Central Office Trunk (LCOT) Card (KX-T96180); This card interfaces 8 central office loop start trunks and the TDM bus. It provides 8 CO lines to the system per LCOT card. With loop start, a line is seised by bridging through a resistance the tip and ring (both wires) of the telephone line.
  • Page 28 1.4 Service Cards Description T1 Digital Trunk Card (KX-T96187); This card interfaces 1 T1 line and the TDM bus. It is available to connect a T1 line to the system per T1 card. A T1 line has a capacity of 24 voice conversations. E1 Digital Trunk Card (KX-T96188);...
  • Page 29: Resource Cards

    1.4 Service Cards Description 1.4.3 Resource Cards Direct Inward System Access (DISA) Card (KX-T96191); This card interfaces 4 central office trunks arranged for Direct Inward System Access (DISA) and the TDM bus. Automatic Gain Control (AGC) Card (KX-T96193); This card is used to maintain volume of CO-to-CO communication. An electronic circuit which compares the level of an incoming signal with a previously defined standard and automatically amplifies or attenuates that signal so it arrives at its destination at the correct level.
  • Page 30: Other Cards

    1.4 Service Cards Description 1.4.4 Other Cards Off Hook Call Announcement (OHCA) Card (KX-T96136); This card is for Off Hook Call Announcement feature and is installed on the HLC or PLC card. Doorphone Circuit (DPH) Card (KX-T96161); This card interfaces 4 doorphones and the TDM bus. Up to 4 doorphones per DPH card can be connected to the system.
  • Page 31: Proprietary Telephones

    1.5 Proprietary Telephones 1.5 Proprietary Telephones 1.5.1 Proprietary Telephones The following Panasonic proprietary telephones are available with this system. Model Type Hands-free Display PF/F Soft mode KX-T7020 SP-PHONE — 4 (PF) — KX-T7030 SP-PHONE 1-Line 4 (PF) — KX-T7033 SP-PHONE —...
  • Page 32 1.5 Proprietary Telephones Soft: Soft button Used to perform the function or operation that appears on the bottom line of the display. System Outline...
  • Page 33: Specifications

    1.6 Specifications 1.6 Specifications 1.6.1 General Description System Capacity CO lines 192 max. Stations 448 max. Control Method 32-bit CPU with 16-bit Data Bus Switching Non Blocking PCM Time Switch Power Supplies Primary 220-240 VAC, 50/60 Hz Secondary Station Supply Volt: 30 V Circuit Volt: 5 V, 15 V Power Failure •...
  • Page 34 1.6 Specifications Connector LCO lines Amphenol Connector ISDN lines Modular Jack (RJ45) Stations Amphenol Connector Paging Output Pin Jack (RCA JACK) External Music Input Two-conductors Jack (MINIJACK 3.5 mm (9/64 inch) diameter) Extension Connection Cable Telephones Cable Single Line Telephones 1 pair wire (T, R) KX-T7420, KX-T7425, KX-T7431, KX-T7433, KX- 1 pair wire (D1, D2) or...
  • Page 35: Characteristics

    1.6 Specifications 1.6.2 Characteristics Station Loop Limit Analogue, Digital Proprietary Telephone 40 ohms Single Line Telephone 600 ohms including set Doorphone 20 ohms Minimum Leakage Resistance 15,000 ohms Maximum Number of Station Instruments per Line 1 for Analogue, Digital Proprietary Telephone, or Single Line Telephone 2 by Parallel or eXtra Device Port Connection of a Proprietary Telephone and a Single Line Telephone Ring Voltage...
  • Page 36 1.6 Specifications Power Unit Functions Power supply (+5.9 VDC, ±15 VDC, GND) for a shelf. External battery interface. (±12 V) Battery power (±12 V) is input from KX-A46 (Battery Backup Adaptor) with a 4-wire cable. Power failure detection. A circuit in power unit detects power failures of +5.9 VDC, ±15 VDC, AC Voltage, and 3 power alarm signals are sent to CPU card as DC alarm, AC alarm and Heat alarm.
  • Page 37 1.6 Specifications TSW Card Operation A knob for adjusting volume of external paging is turned with a screwdriver from front of TSW card. The LED indicator on the TSW card lights when system resets or TSW local reset occurs. HLC Card (KX-T96170) Functions Hybrid Line Circuit card is for APT, DSS console and SLT.
  • Page 38 1.6 Specifications Standard SLT interface. Maximum loop resistance : 600 ohms. (including SLT) Power supply : +30 V (with current limitation circuit.) 2 DTMF receivers, dial pulse detector. Power Failure Transfer (PFT) by each port. When a power failure occurs, SLT Tip / Ring are led by a PFT relay, but SLT PFT modular and ELCOT/LCOT / GCOT modular should be connected to each other in advance.
  • Page 39 1.6 Specifications Interface for OHCA feature with APT (KX-T7130). The OHCA feature with APT (KX-T7130) is available without any optional cards. Interface for DPT (KX-T7235, KX-T7436) with OHCA feature. The interface for DPT (KX-T7235, KX-T7436) with OHCA feature is similar to the DLC card.
  • Page 40 1.6 Specifications LCOT Card (KX-T96180) Functions Loop Start Central Office Trunk card (8 CO Lines/ card) Loop start CO interface. CPC detection, 1 DTMF generator. With loop start, you seize a line by bridging through a resistance the tip and ring (both wires) of your telephone line.
  • Page 41 1.6 Specifications DID Card (KX-T96182) Operation The LED indicator on the DID card lights when the system resets or DID local reset occurs. DID-MFC Card (KX-T96182CE) Functions Direct Inward Dialling Trunk with MFC card Wink start/immediate start DID interface. (4 circuits/card) Incoming •...
  • Page 42 1.6 Specifications Power failure transfer (PFT) by each port. Tip/Ring of CO are connected to a CO interface circuit, and directly to RCOT PFT modular. When power failure occurs, CO Tip/ring leads are directly connected to SLT Tip/Ring leads, but RCOT PFT modular and SLT PFT modular should be connected each other with connection cord in advance.
  • Page 43 1.6 Specifications Line Coding AMI / B8ZS Channel Type : LCO / GCO / DID / OPX / TIE Signalling Pulse / DTMF (DTMF : 24 receivers and 6 generators) T1 Digital Trunk Card (KX-T96187) Operation The LED indicator on T1 card lights when the system resets, or T1 card local reset or T1 line fault occurs.
  • Page 44 1.6 Specifications ELCOT Card (8 CO Lines/ card) (KX-TD50180) Functions Loop start CO interface. 1 DTMF generator. Line Reversal detection. With loop start, you seize a line by bridging through a resistance the tip and ring (both wires) of your telephone-line. Caller ID/ Pay Tone Capability.
  • Page 45 1.6 Specifications [LED Indication Table for BRI Card (KX-TD50288)] LED No. (Item) Colour Status Contents D50 (DC ALM) DC Alarm Normal Card Fault Normal • When the 1st bit of the DIP Switch (SW2) is set to "ON" LED No. (Item) Colour Status Contents...
  • Page 46 1.6 Specifications • When the 1st bit of the DIP Switch (SW2) is set to "OFF" LED No. (Item) Colour Status Contents Green LINE5 Data Link established FLASH LINE5 Layer1 Synchronisation established (Detection of Signal) LINE5 No Detection of Signal Green LINE6 Data Link established FLASH...
  • Page 47 1.6 Specifications [LED Indication Table for PRI Card (KX-TD50290)] LED No. (Item) Colour Status Contents D21(RA1) Receive Remote Alarm Indication signal (Yellow Alarm) Normal D22 (AIS) Send Alarm Indication signal (Blue Alarm) Normal D23 (SYNC) Green FLASH Clock Master at External Clock Mode Layer1 Synchronisation established (Detection of Signal) No Detection of Signal...
  • Page 48 1.6 Specifications The Maximum amplification of AGC is 10 dB. The Echo-Suppressor is inserted in a CO-to-CO speech path. 4 DTMF receivers. DTMF transceiver is used as DTMF repeater. So, AGC card microprocessor controls DTMF repeater. 8 Speech End Detectors. Speech end detector of AGC is quite the same as that of the DISA card.
  • Page 49 1.6 Specifications DPH Card (KX-T96161) Operation Terminal plate on the DPH card has 8 terminals, 2 leads from door opener are directly connected to two of 8 terminals. Caller ID Card (KX-TD193) Functions This card is mounted on ELCOT card for receiving Caller ID information sent from the Central Office.
  • Page 50 1.6 Specifications System Outline...
  • Page 51: Installation

    Section 2 Installation This section describes the procedures required to install the KX-TD500 System. Detailed instructions for planning the installation site, installing the shelves and optional cards, and cabling of peripheral equipment are provided. Further information on system expansion and peripheral equipment installation is included.
  • Page 52: Before Installation

    2.1 Before Installation 2.1 Before Installation 2.1.1 Precautions Please read the following notes concerning installation and connection before installing the system. Safety Installation Instructions When installing telephone wiring, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: Never install telephone wiring during a lightning storm.
  • Page 53 Avoid wiring under carpets. Avoid using the same power supply outlet for computers, telexes, and other office equipment. Otherwise, KX-TD500's system operation may be interrupted by the induction noise from such equipment. Please use one pair telephone wire for extension connection of (telephone) equipment such as standard telephones, data terminals, answering machines, computers, voice processing systems, etc., except proprietary telephones (KX-T7220, KX-T7230, KX-T7235, KX-...
  • Page 54: Slot Construction

    2.1 Before Installation 2.1.2 Slot Construction Expansion shelf 2 DI G IT AL R HY O FF LI NE Expansion shelf 1 Basic shelf Basic shelf Name Number 1 POWER - for Power Unit 2 BS1 (Basic Slot 1) - for CPU card 3 BS2 (Basic Slot 2) - for TSW card 4 FS1 to 12 (Free Slot 1 to 12) - for optional service card...
  • Page 55: Guide Plate

    2.1 Before Installation 2.1.3 Guide Plate Screws D IG IT A S TE O FF Guide Plate LI N A LA Fig.a (Front Side) Upper Guide Rail (Rear Side) Press Upper Latch (Card) Press Lower Latch Card Latch Fig.c Lower Guide Rail Fig.b Before installing the service cards, remove the Guide Plate (See Fig.a) from the upper front side of the basic shelf (and expansion shelf 1 and 2, if provided) by loosening the five...
  • Page 56: Amphenol 57Je Type Connector

    2.1 Before Installation 2.1.4 Amphenol 57JE type Connector To connect Amphenol 57JE type (screw-attach-type 50-pin connector) to the Option Card, follow the procedure below. The 50-pin connector (jack) on the Option Card has two hook-pins. Remove the upper hook-pin, taking out the screw. To attach the Amphenol 57JE type (plug) to the connector, drive the accessory Screw at the upper part, and fasten the accessory Wire Tie around the lower hook-pin and the Amphenol 57JE type, as shown.
  • Page 57: Installation Of Shelf

    2.2 Installation of Shelf 2.2 Installation of Shelf 2.2.1 Installation of Shelf This subsection describes the installation of the shelf, with information on expanding the capacity of an existing system. Building Block System provides the enlargement of system's ability by installing the optional Expansion Shelf.
  • Page 58: Basic Shelf

    2.2 Installation of Shelf 2.2.2 Basic Shelf Basic Shelf is always required and it can be equipped with up to 192 lines (including Extensions and CO lines). The basic shelf includes top cover and base shelf. The following figure shows a basic system composed of a basic shelf only. D IG IT A IN E...
  • Page 59 2.2 Installation of Shelf Basic Shelf Assembly Top Cover D IG IT AL R ID O FF LI N Basic Shelf Base Shelf 1. Side Panel (Left) 2. Power Unit 3. Fuse 4. Power Indicator 5. Backup Battery Connector (Connects the Battery Adaptor Cable) 6.
  • Page 60 2.2 Installation of Shelf 16. LED Cable Connector (Connects the LED Cable) 17. Side Panel (Right) 18. Flat Cable Connector (Connects the Flat Cable from Expansion Shelf) 19. Cable Opening 20. Base Board 21. Fan Cable Installation...
  • Page 61: Expansion To 2-Shelf System

    2.2 Installation of Shelf 2.2.3 Expansion to 2-Shelf System The KX-TD500 System can be expanded to 2-Shelf System by installing the Expansion Shelf 1 on the Basic Shelf. The 2-Shelf system can be equipped with up to 414 lines (including extensions and CO lines).
  • Page 62 2.2 Installation of Shelf Expansion Shelf Assembly 1. Side Panel (Left) 2. Power Unit 3. Power Indicator 4. Power Switch (Turns ON and OFF the Power of Expansion Shelf) 5. Backup Battery Connector (Connects the Battery Adaptor Cable) 6. Fuse 7.
  • Page 63 2.2 Installation of Shelf Removing the Panels <Basic Shelf> Disconnect the LED cable (on the top cover) from the LED cable connector (on the basic shelf). Screws Screws D IG IT A F LI A LA LED cable LED cable connector Remove the top cover by loosening the four screws.
  • Page 64 2.2 Installation of Shelf Removing the Panels <Expansion Shelf> Rotate the key on the front panel counterclockwise to unlock. Open the front panel toward you at right angles to the expansion shelf. Remove the front panel by lifting it straight up. Remove the right side panel by loosening the four screws.
  • Page 65 2.2 Installation of Shelf Stacking on the Basic Shelf To connect the expansion shelf with basic shelf, place the holes of the expansion shelf exactly on the holes of the basic shelf. Expansion shelf Basic shelf When the holes are placed properly, fix them with the three screws immediately to prevent the expansion shelf from falling down.
  • Page 66 2.2 Installation of Shelf Removing a Part of the Top Cover Remove the part which is located on the back side of the top cover. Note This part should be removed before stacking the expansion shelf 2 and expansion shelf 3 on the basic shelf.
  • Page 67 2.2 Installation of Shelf Installation of Top Cover To connect the top cover, place the holes of the top cover exactly on the holes of the expansion shelf. Top cover DI GI L SU R HY F LI Expansion shelf Note Before installing the top cover, remove a screw as shown in the illustration above.
  • Page 68 2.2 Installation of Shelf When the holes are placed properly, fix them with the four screws immediately to prevent the top cover from falling down. Screws Screws DI GI L SU R HY F LI Installation...
  • Page 69 2.2 Installation of Shelf Cable Connections <LED Cable/Flat Cable> Plug the LED cable (on the top cover) into the LED cable connector (on the expansion shelf). Plug the flat cable (on the expansion shelf) into the flat cable connector (on the basic shelf). LED cable connector Top cover...
  • Page 70: Expansion To 3-Shelf System

    2.2 Installation of Shelf 2.2.4 Expansion to 3-Shelf System The KX-TD500 System can be expanded to 3-Shelf System by installing the Expansion Shelf 2 on the 2-Shelf System. Up to 512 lines (including Extensions and CO lines) can be equipped with 3-Shelf System.
  • Page 71 2.2 Installation of Shelf Stacking on the 2-Shelf System To connect the expansion shelf 2 with 2-Shelf System, place the holes of the expansion shelf 2 exactly on the holes of the expansion shelf 1. Note Remove the plastic cover on the back cover of the Expansion Shelf 2. Please refer to "Removing Parts on the Top Cover and Back Cover"...
  • Page 72 2.2 Installation of Shelf When the holes are placed properly, fix them with the three screws immediately to prevent the expansion shelf 2 from falling down. Screws Installation...
  • Page 73 2.2 Installation of Shelf Removing Parts on the Top Cover and Back Cover Remove the part which is located on the back side of the top cover. • This operation is required for ventilation of the cooling fan in the expansion shelf. Remove the plastic cover on the back cover of the Expansion Shelf 2.
  • Page 74 2.2 Installation of Shelf Installation of Top Cover To connect the top cover, place the holes of the top cover exactly on the holes of the expansion shelf 2. When the holes are placed properly, fix them with the four screws immediately to prevent the top cover from falling down.
  • Page 75 2.2 Installation of Shelf Cable Connections <LED Cable/Flat Cable> Plug the LED cable (on the top cover) into the LED cable connector (on the expansion shelf Plug the flat cable (on the expansion shelf 2) into the flat cable connector (on the basic shelf).
  • Page 76 2.2 Installation of Shelf Cable Connections < Power Supply Cable> Plug the power supply cable (on the Expansion Shelf 2) into the power supply cable connector ("AC OUT 3"). Power supply cable Top cover D IG IT A S TE O FF LI N A LA...
  • Page 77: Ground Wiring

    2.2 Installation of Shelf 2.2.5 Ground Wiring IMPORTANT Make sure to connect the frame of the KX-TD500 system to the earth ground properly to protect the unit. Connect the ground wire to the ground wire connector (GND). D IG IT AL...
  • Page 78: Fixing On The Floor

    2.2 Installation of Shelf 2.2.6 Fixing on the Floor Setting Out and Drilling 430 mm (14 31/32") (Basic system) 730 mm (26 25/32") (2-Shelf system) 1030 mm (40") (3-Shelf system) 35 (1 3/8") mm 316 mm (12 14/32") (A) 262 mm (A) (10 10/32") 52 mm (2 2/32") Shelf...
  • Page 79 2.2 Installation of Shelf Drive the anchor plug into the hole. Note When fixing the KX-TD500 System to the floor, anchor plugs should always be used to prevent the system from falling over. Fixing on the Floor Attach the two floor-fixing brackets to the basic shelf as shown in the figure. Fasten each bracket with four screws.
  • Page 80 2.2 Installation of Shelf Fix the shelf securely to the floor using screws and flat washers. Screw Latch Washer Hole Anchor plug Installation...
  • Page 81: Factory-Installed Card/Unit

    2.3 Factory-Installed Card/Unit 2.3 Factory-Installed Card/Unit 2.3.1 CPU Card This card is already inserted at the factory in the "CPU" in the Basic Shelf. SYTEM “CPU”is marked. Installation...
  • Page 82: Tsw Card

    2.3 Factory-Installed Card/Unit 2.3.2 TSW Card This card is already inserted at the factory in the "TSW" in the Basic shelf. “TSW”is marked. Installation...
  • Page 83: Power Unit

    2.3 Factory-Installed Card/Unit 2.3.3 Power Unit Power unit is already inserted at the factory in the "POWER" in the Basic shelf and the Expansion shelf 1, 2. Installation...
  • Page 84: Extension Cards

    2.4 Extension Cards 2.4 Extension Cards 2.4.1 HLC Card (KX-T96170) Insert this card into a free slot. KX-T96170 PUSH “HLC” is marked. Connection of the extension line cord Insert the 50-pin connector (plug) of the extension line cord into the 50-pin connector (jack) on the HLC card.
  • Page 85 2.4 Extension Cards Auxiliary connection Please refer to Section "2.9.1 Auxiliary Connection for Power Failure Transfer." Installation...
  • Page 86: Plc Card (Kx-T96172)

    2.4 Extension Cards 2.4.2 PLC Card (KX-T96172) Insert this card into a free slot. KX-T96172 PUSH “PLC” is marked. Connection of the extension line cord Insert the 50-pin connector (plug) of the extension line cord into the 50-pin connector (jack) on the PLC card.
  • Page 87: Slc Card (Kx-T96174)

    2.4 Extension Cards 2.4.3 SLC Card (KX-T96174) Insert this card into a free slot. KX-T96174 PUSH “SLC” is marked. Connection of the extension line cord Insert the 50-pin connector (plug) of the extension line cord into the 50-pin connector (jack) on the SLC card.
  • Page 88: Slc-M Card (Kx-T96175)

    2.4 Extension Cards 2.4.4 SLC-M Card (KX-T96175) Insert this card into a free slot. KX-T96175 SLC-M PUSH “SLC-M” is marked. Connection of the extension line cord Insert the 50-pin connector (plug) of the extension line cord into the 50-pin connector (jack) on the SLC-M card.
  • Page 89: Opx Card (Kx-T96185)

    2.4 Extension Cards 2.4.5 OPX Card (KX-T96185) Insert this card into a free slot. KX-T96185 PUSH “OPX” is marked. Connection to private lines Single Line Telephone 22 AWG: Under 9 km (6 miles) R:Ring T:Tip View of TEL Jack (CO) OPX Port No.1 OPX Port No.2 OPX Port No.3...
  • Page 90 2.4 Extension Cards Connection to public lines R:Ring T:Tip View of TEL Jack (CO) OPX Central Office Line Use 2- conductor wiring cord OPX Card Insert the modular plug of the Single Line Telephone Line cord (2-conductor wiring) into the modular jack on the OPX card.
  • Page 91 2.4 Extension Cards Primary Power Fuse If the Power Indicator light goes out, replace the Primary Power Fuse after solving the problem. Fuse holder Rear Installation...
  • Page 92: Dhlc Card (Kx-Td50170)

    2.4 Extension Cards 2.4.6 DHLC Card (KX-TD50170) Insert this card into a free slot. KX-TD50170 DHLC PUSH “DHLC” is marked. Connection of the extension line cord Insert the 50-pin connector (plug) of the extension line cord into the 50-pin connector (jack) on the DHLC card.
  • Page 93: Dlc Card (Kx-Td50172)

    2.4 Extension Cards 2.4.7 DLC Card (KX-TD50172) Insert this card into a free slot. KX-TD50172 PUSH “DLC” is marked. Connection of the extension line cord Insert the 50-pin connector (plug) of the extension line cord into the 50-pin connector (jack) on the DLC card.
  • Page 94: Eslc Card (Kx-Td50175)

    2.4 Extension Cards 2.4.8 ESLC Card (KX-TD50175) Insert this card into a free slot. KX-TD50175 ESLC PUSH “ESLC” is marked. Connection of the extension line cord Insert the 50-pin connector (plug) of the extension line cord into the 50-pin connector (jack) on the ESLC card.
  • Page 95: Maximum Cabling Distance Of The Extension Line Cord (Twisted Cable)

    2.4 Extension Cards 2.4.9 Maximum cabling distance of the extension line cord (twisted cable) 26 AWG: Under 140 m (460 feet) 24 AWG: Under 229 m (750 feet) 22 AWG: Under 360 m (1180 feet) DSS Console ITAL LINE 26 AWG: Under 140 m (460 feet) 24 AWG: Under 229 m (750 feet) Proprietary Telephone 22 AWG: Under 360 m (1180 feet)
  • Page 96: Extension Connection Of Kx-A204 (Cable) / Kx-A205 (Clip Terminal)

    2.4 Extension Cards 2.4.10 Extension Connection of KX-A204 (Cable) / KX-A205 (Clip Terminal) This KX-A204 (cable) enables you to connect 8 extensions to the KX-TD500 System. When you want to connect 8 extensions to the connector (KX-A205), two of KX-A205 are required.
  • Page 97: Cable Pin Numbers For Extension Lines

    2.4 Extension Cards 2.4.11 Cable Pin Numbers for Extension Lines 1) HLC/PLC/DHLC/SLC/SLC-M Card Between Clip Terminal and the system (HLC/PLC/DHLC/SLC/SLC-M) Conn. Pin Cable Colour Clip No. Number of Dot Extension Line ORN-RED ORN-BLK YEL-RED No.1 YEL-BLK GRN-RED GRN-BLK GRY-RED GRY-BLK WHT-RED No.2 WHT-BLK...
  • Page 98 2.4 Extension Cards Between Clip Terminal and the system (HLC/PLC/DHLC/SLC/SLC-M) Conn. Pin Cable Colour Clip No. Number of Dot Extension Line ORN-RED ORN-BLK YEL-RED No.6 YEL-BLK GRN-RED GRN-BLK GRY-RED GRY-BLK WHT-RED No.7 WHT-BLK ORN-RED ORN-BLK YEL-RED YEL-BLK GRN-RED No.8 GRN-BLK GRY-RED GRY-BLK WHT-RED...
  • Page 99 2.4 Extension Cards Between Clip Terminal and extensions (HLC/PLC/DHLC/SLC/SLC-M) Conn. Pin Cable Colour Clip No. Extension Line RED-ORN ORN-RED RED-GRN No.3 GRN-RED RED-BRN BRN-RED RED-SLT SLT-RED BLK-BLU No.4 BLU-BLK BLK-ORN ORN-BLK BLK-GRN GRN-BLK BLK-BRN No.5 BRN-BLK BLK-SLT SLT-BLK YEL-BLU BLU-YEL YEL-ORN No.6 ORN-YEL...
  • Page 100 2.4 Extension Cards Between Clip Terminal and extensions (HLC/PLC/DHLC/SLC/SLC-M) Conn. Pin Cable Colour Clip No. Extension Line VIO-SLT Not used SLT-VIO • Station wiring (3-pair twisted cabling) 50-Pin Connector Block Terminal Green Line cord Black Yellow White Blue Bridging Clips 2) ESLC Card Between Clip Terminal and the system (ESLC) Conn.
  • Page 101 2.4 Extension Cards Between Clip Terminal and the system (ESLC) Conn. Pin Cable Colour Clip No. Number of Dot Extension Line ORN-RED No.11 ORN-BLK YEL-RED No.12 YEL-BLK GRN-RED No.13 GRN-BLK GRY-RED No.14 GRY-BLK WHT-RED No.15 WHT-BLK ORN-RED No.16 ORN-BLK YEL-RED YEL-BLK GRN-RED GRN-BLK...
  • Page 102 2.4 Extension Cards Between Clip Terminal and extensions (ESLC) Conn. Pin Cable Colour Clip No. Extension Line WHT-BLU No.1 BLU-WHT WHT-ORN No.2 ORN-WHT WHT-GRN No.3 GRN-WHT WHT-BRN No.4 BRN-WHT WHT-SLT No.5 SLT-WHT RED-BLU No.6 BLU-RED RED-ORN No.7 ORN-RED RED-GRN No.8 GRN-RED RED-BRN No.9...
  • Page 103 2.4 Extension Cards Between Clip Terminal and extensions (ESLC) Conn. Pin Cable Colour Clip No. Extension Line YEL-GRN GRN-YEL YEL-BRN BRN-YEL YEL-SLT SLT-YEL VIO-BLU BLU-VIO VIO-ORN ORN-VIO VIO-GRN GRN-VIO VIO-BRN BRN-VIO VIO-SLT SLT-VIO • Station wiring (1-pair twisted cabling) 50-Pin Connector Block Terminal Green Line cord...
  • Page 104 2.4 Extension Cards 3) DLC Card Between Clip Terminal and the system (DLC) Conn. Pin Cable Colour Clip No. Number of Dot Extension Line ORN-RED No.1 ORN-BLK YEL-RED No.2 YEL-BLK GRN-RED No.3 GRN-BLK GRY-RED No.4 GRY-BLK WHT-RED No.5 WHT-BLK ORN-RED No.6 ORN-BLK YEL-RED...
  • Page 105 2.4 Extension Cards Between Clip Terminal and the system (DLC) Conn. Pin Cable Colour Clip No. Number of Dot Extension Line YEL-RED YEL-BLK GRN-RED GRN-BLK GRY-RED GRY-BLK WHT-RED WHT-BLK ORN-RED ORN-BLK YEL-RED YEL-BLK GRN-RED GRN-BLK GRY-RED GRY-BLK WHT-RED WHT-BLK C: continuous Between Clip Terminal and extensions (DLC) Conn.
  • Page 106 2.4 Extension Cards Between Clip Terminal and extensions (DLC) Conn. Pin Cable Colour Clip No. Extension Line RED-ORN No.7 ORN-RED RED-GRN No.8 GRN-RED RED-BRN No.9 BRN-RED RED-SLT No.10 SLT-RED BLK-BLU No.11 BLU-BLK BLK-ORN No.12 ORN-BLK BLK-GRN No.13 GRN-BLK BLK-BRN No.14 BRN-BLK BLK-SLT No.15...
  • Page 107 2.4 Extension Cards Between Clip Terminal and extensions (DLC) Conn. Pin Cable Colour Clip No. Extension Line VIO-BRN BRN-VIO VIO-SLT SLT-VIO • Station wiring (1-pair twisted cabling) Block Terminal 50-Pin Connector Green Line cord Black Yellow White Blue Bridging Clips The meanings of the pin names T: Tip D1: Data 1...
  • Page 108 2.4 Extension Cards Working pins for the various telephones or DSS consoles Installation...
  • Page 109: Parallel Connection Of The Extensions

    2.4 Extension Cards 2.4.12 Parallel Connection of the Extensions Parallel Connection - APT Any Single Line Telephone can be connected parallel with Analogue Proprietary Telephone as follows: To DHLC card Panasonic KX-J66 Modular T-Adaptor USOC RJA2X 2-conductor wiring cord 4-conductor...
  • Page 110 2.4 Extension Cards Parallel Connection - DPT Any Single Line Telephone can be connected parallel with Digital Proprietary Telephone as follows: To DHLC card Panasonic KX-J66 Modular T-Adaptor USOC RJA2X 2-conductor wiring cord 4-conductor wiring cord Digital Proprietary Telephone Single Line Telephone...
  • Page 111: Extra Device Port (Xdp) Connection

    2.4 Extension Cards 2.4.13 Extra Device Port (XDP) Connection Any Single Line Telephone can be connected parallel with Digital Proprietary Telephone as follows: To DHLC card 4-conductor wiring cord 2-conductor wiring cord KX-T7220 KX-T7431 KX-T7230 KX-T7433 KX-T7235 KX-T7436 KX-T7450 KX-T7250 KX-T7451 KX-T7420 KX-T7425...
  • Page 112: Trunk Cards

    2.5 Trunk Cards 2.5 Trunk Cards 2.5.1 LCOT Card (KX-T96180) Insert this card into a free slot. KX-T96180 LCOT PUSH “LCOT” is marked. Connection of the Central Office Line cord (twisted cable) Insert the 50-pin connector (plug) of the Central Office Line cord (twisted cable) into the 50-pin connector (jack) on the LCOT card.
  • Page 113: Gcot Card (Kx-T96181)

    2.5 Trunk Cards 2.5.2 GCOT Card (KX-T96181) Insert this card into a free slot. KX-T96181 GCOT PUSH “GCOT” is marked. Connection of the Central Office Line cord (twisted cable) Connector type 50 pin (Amphenol 57JE D IG IT AL R ID series or the equivalent) O FF LI N...
  • Page 114: Did Card (Kx-T96182)

    • The DID port No.4 is equipped with "H" and "L" leads as well as "A-wire" and "B- wire." However, please be sure to use 2-conductor wiring cord for connection. • Make sure to connect the frame of the KX-TD500 System to the earth ground properly to protect the unit.
  • Page 115: Did-Mfc Card (Kx-T96182Ce)

    2.5 Trunk Cards 2.5.4 DID-MFC Card (KX-T96182CE) Insert this card into a free slot. KX-T96182CE DID-MFC PUSH “DID-MFC” is marked. Connection of the Central Office Line Insert the modular plug of the telephone line cord (2-conductor wiring) into the modular jack on the DID card.
  • Page 116 2.5 Trunk Cards • Make sure to connect the frame of the KX-TD500 System to the earth ground properly to protect the unit. Installation...
  • Page 117: Did-2W Card (Kx-T96182D)

    • The DID port No.4 is equipped with "H" and "L" leads as well as "A-wire" and "B- wire." However, please be sure to use 2-conductor wiring cord for connection. • Make sure to connect the frame of the KX-TD500 System to the earth ground properly to protect the unit.
  • Page 118 2.5 Trunk Cards • Make sure to match the polarity of DID lines and DID ports —A-wire: "-" (negative), B- wire: "+" (positive). Installation...
  • Page 119: Rcot Card (Kx-T96183)

    2.5 Trunk Cards 2.5.6 RCOT Card (KX-T96183) Insert this card into a free slot. KX-T96183 RCOT PUSH “RCOT” is marked. Connection of the Central Office Line cord (twisted cable) Connector type 50 pin (Amphenol 57JE D IG IT AL R ID series or the equivalent) O FF LI N...
  • Page 120: E&M Card (Kx-T96184)

    2.5 Trunk Cards 2.5.7 E&M Card (KX-T96184) • Insert this card into a free slot. KX-T96184 E&M PUSH Connection of the E&M Line cord (twisted cable) Connector type Connector type 50 pin(Amphenol 57JE 50 pin (Amphenol 57JE series or theequivalent) series or the equivalent) To Terminal Board from the E&M Line...
  • Page 121 2.5 Trunk Cards Hardware Setting You can choose one of the following E&M sequences using the hard switch on the KX-T96184. Continuous E&M Installation...
  • Page 122 • If you select this sequence, you must select "Wink" as a start type. Pulsed E&M without Answer signal • If you select this sequence, you must select "Wink" as a start type. Connection to another KX-TD500 system (KX-T96184) 2-wire voice path KX-T96184...
  • Page 123 2.5 Trunk Cards Connection to E&M Central Office KX-T96184 E&M Central Office -48V -48V GROUND GROUND E&M Central Office KX-T96184 Voice Voice Transmit Receive Voice Voice Receive Transmit -48V -48V GROUND GROUND Installation...
  • Page 124: T1 Digital Trunk Card (Kx-T96187)

    2.5.8 T1 Digital Trunk Card (KX-T96187) Short Jumper Setting Before installing the T1 digital trunk card into the KX-TD500 system, you should change the position of the short jumper (SW5) to the "TD500" side. Otherwise, the T1 digital trunk card will not work with the KX-TD500 system.
  • Page 125 2.5 Trunk Cards Insert this card into a free slot 1, 5 or 9. Otherwise, this card will not function. One T1 Digital Trunk card occupies two slots. If you assign a T1 Digital Trunk card to FS01, FS02 is not available for other cards. A maximum of eight KX-T96187 cards can be installed in the system.
  • Page 126 2.5 Trunk Cards Cable Pin Numbers to be connected KX-T96187 ↔ CSU KX-T96187 ↔ KX-T96187 8 Pin Modular jack 8 Pin Modular jack on KX-T96187 on KX-T96187 ← ← ← → Receive Transmit Receive Receive lead pair lead pair lead pair lead pair →...
  • Page 127: E1 Digital Trunk Card (Kx-T96188)

    2.5 Trunk Cards 2.5.9 E1 Digital Trunk Card (KX-T96188) • Insert this card into a free slot 01, 05 or KX-T96188 • A maximum of six KX-T96188 cards PUSH can be installed in the system. CAUTION “E-1” is marked. E1 ports are SELV ports and should only be connected to SELV services.
  • Page 128 2.5 Trunk Cards Connecting central office line and E1 card KX-T96188 Network Terminal (CO) 8 pin Modular jack on KX-T96188 Receive Transmit lead lead Receive Transmit lead lead Network Terminal(CO) Connecting E1 card and E1 card KX-T96188 KX-T96188 8 pin Modular jack on KX-T96188 Receive Receive...
  • Page 129: Pcot Card (Kx-T96189)

    2.5 Trunk Cards 2.5.10 PCOT Card (KX-T96189) Insert this card into a free slot. KX-T96189 PCOT PUSH “PCOT” is marked. Connection of the Central Office Line cord (twisted cable) Connector type 50 pin (Amphenol 57JE D IG IT AL R ID series or the equivalent) O FF LI N...
  • Page 130: Elcot Card (Kx-Td50180)

    2.5 Trunk Cards 2.5.11 ELCOT Card (KX-TD50180) • Insert this card into a free slot. KX-TD50180 ELCOT PUSH “ELCOT” is marked. Connection of the Central Office Line cord (twisted cable) Connector type 50 pin (Amphenol 57JE D IG IT AL series or the equivalent) R ID O FF...
  • Page 131: Bri Card (Kx-Td50288)

    2.5 Trunk Cards 2.5.12 BRI Card (KX-TD50288) • Insert this card into a free slot. KX-TD50288 PUSH “BRI” is marked. View of TEL Jack +40V Receive lead Transmit lead When BRI lines are used as "EXT." Receive lead Transmit lead When BRI lines are used as "S0."...
  • Page 132: Pri30 Card (Kx-Td50290)

    2.5 Trunk Cards 2.5.13 PRI30 Card (KX-TD50290) • Insert this card into a free slot 01, 03, 05, KX-TD50290 07, 09, 11 or 13. Otherwise, this card PRI30 does not function. PUSH • A maximum of six KX-TD50290 cards can be installed in the system. “PRI30”...
  • Page 133: Central Office Line Connection Of Kx-A204 (Cable) /Kx-A205 (Clip Terminal)

    Central Office Line Connection of KX-A204 (Cable)/KX-A205 (Clip Terminal) for LCOT, GCOT, RCOT and ELCOT cards This KX-A204 (cable) enables you to connect 8 Central Office lines to the KX-TD500 System. Please connect KX-A204 (Cable) to KX-A205 (Clip Terminal) as follows. Please refer to Section "2.5.15 Cable Pin Numbers for CO Lines."...
  • Page 134 This KX-A204 (cable) enables you The KX-A204/205 consists of the following: to connect 8 Central office lines to KX-A204 : Cable......one the KX-TD500 System. KX-A205 : Clip Terminal ..... one Please connect KX-A204 (Cable) to KX-A205 (Clip Terminal) as follows.
  • Page 135: Cable Pin Numbers For Co Lines

    2.5 Trunk Cards 2.5.15 Cable Pin Numbers for CO Lines Cable Pin Numbers to be connected (Central Office Line) for LCOT/GCOT/RCOT/ ELCOT card Conn. Pin Cable Colour Clip No. CO Line WHT-BLU No.1 BLU-WHT WHT-ORN No.2 ORN-WHT WHT-GRN No.3 GRN-WHT WHT-BRN No.4 BRN-WHT...
  • Page 136 2.5 Trunk Cards Cable Pin Numbers to be connected (Central Office Line) for LCOT/GCOT/RCOT/ ELCOT card Conn. Pin Cable Colour Clip No. CO Line YEL-BLU BLU-YEL YEL-ORN ORN-YEL YEL-GRN GRN-YEL YEL-BRN BRN-YEL YEL-SLT SLT-YEL VIO-BLU BLU-VIO VIO-ORN ORN-VIO VIO-GRN GRN-VIO VIO-BRN BRN-VIO VIO-SLT...
  • Page 137 2.5 Trunk Cards Cable Pin Numbers to connected (Central Office Line) for PCOT card Connection Chart (PCOT) Conn. Pin Cable Colour Clip No. Number of Dot CO Line ORN-RED No.1 ORN-BLK YEL-RED No.2 YEL-BLK GRN-RED No.3 GRN-BLK GRY-RED No.4 GRY-BLK WHT-RED WHT-BLK ORN-RED...
  • Page 138 2.5 Trunk Cards Connection Chart (PCOT) Conn. Pin Cable Colour Clip No. Number of Dot CO Line YEL-RED YEL-BLK GRN-RED GRN-BLK GRY-RED GRY-BLK WHT-RED WHT-BLK ORN-RED ORN-BLK YEL-RED YEL-BLK GRN-RED GRN-BLK GRY-RED GRY-BLK WHT-RED WHT-BLK C: continuous EXAMPLE: orange line The line of pin no.26.
  • Page 139 2.5 Trunk Cards Cable Pin Numbers to be connected Between Clip Terminal and the system Conn. Pin Cable Colour Clip No. Number of Dot CO Line ORN-RED No.1 ORN-BLK YEL-RED No.2 YEL-BLK GRN-RED No.3 GRN-BLK GRY-RED No.4 GRY-BLK WHT-RED No.5 WHT-BLK ORN-RED No.6...
  • Page 140 2.5 Trunk Cards Between Clip Terminal and the system Conn. Pin Cable Colour Clip No. Number of Dot CO Line YEL-RED YEL-BLK GRN-RED GRN-BLK GRY-RED GRY-BLK WHT-RED WHT-BLK ORN-RED ORN-BLK YEL-RED YEL-BLK GRN-RED GRN-BLK GRY-RED GRY-BLK WHT-RED WHT-BLK Between Clip Terminal and CO Lines Conn.
  • Page 141 2.5 Trunk Cards Between Clip Terminal and CO Lines Conn. Pin Cable Colour Clip No. CO Line RED-ORN No.7 ORN-RED RED-GRN No.8 GRN-RED RED-BRN BRN-RED RED-SLT SLT-RED BLK-BLU BLU-BLK BLK-ORN ORN-BLK BLK-GRN GRN-BLK BLK-BRN BRN-BLK BLK-SLT SLT-BLK YEL-BLU BLU-YEL YEL-ORN ORN-YEL YEL-GRN GRN-YEL...
  • Page 142 2.5 Trunk Cards Between Clip Terminal and CO Lines Conn. Pin Cable Colour Clip No. CO Line VIO-BRN BRN-VIO VIO-SLT SLT-VIO • Central Office Line Wiring 50 Pin Connector Block Terminal CO Line 1 CO Line 2 CO Line 3 Bridging Clips Installation...
  • Page 143: E&M Line Connection Of Kx-A204 (Cable) / Kx-A205 (Clip Terminal)

    2.5 Trunk Cards 2.5.16 E&M Line Connection of KX-A204 (Cable) / KX-A205 (Clip Terminal) KX-A204 (cable) enables you to The KX-A204/205 consists of the following: connect four E&M lines to the KX- TD500 System. Please connect KX- KX-A204 : Cable A204 (Cable) to KX-A205 (Clip KX-A205 : Clip Terminal Terminal) as follows.
  • Page 144: Cable Pin Numbers For E&M Lines

    2.5 Trunk Cards 2.5.17 Cable Pin Numbers for E&M Lines Cable Pin Numbers to be connected (E&M Line) Cable Pin Numbers to be connected (E&M Line) Connect Cable Colour Clip No. Number E&M Line of Dot ORN-RED 2-wire or 4-wire-send ORN-BLK YEL-RED 4-wire-receive...
  • Page 145 2.5 Trunk Cards Cable Pin Numbers to be connected (E&M Line) Connect Cable Colour Clip No. Number E&M Line of Dot WHY-RED 2-wire or 4-wire-send WHY-BLK ORN-RED 4-wire-receive ORN-BLK YEL-RED E Lead No.4 YEL-BLK SG Lead GRY-RED SB Lead GRY-BLK M1 Lead WHY-RED No connect...
  • Page 146 2.5 Trunk Cards Between Clip Terminal and the system (E&M Line) Connect Cable Colour Clip No. Number E&M Line of Dot ORN-RED ORN-BLK YEL-RED YEL-BLK GRN-RED No.3 GRN-BLK GRY-RED GRY-BLK WHT-RED WHT-BLK ORN-RED ORN-BLK YEL-RED YEL-BLK GRN-RED No.4 GRN-BLK GRY-RED GRY-BLK WHT-RED WHT-BLK...
  • Page 147 2.5 Trunk Cards Between Clip Terminal and E&M Lines Connect Cable Colour Clip No. Number E&M Line of Dot WHT-BLU BLU-WHT WHT-ORN ORN-WHT WHT-GRN E Lead No.1 GRN-WHT SG Lead WHT-BRN SB Lead BRN-WHT M1 Lead WHT-SLT No connect SLT-WHT M Lead RED-BLU BLU-RED...
  • Page 148 2.5 Trunk Cards Between Clip Terminal and E&M Lines Connect Cable Colour Clip No. Number E&M Line of Dot VIO-BLU BLU-VIO VIO-ORN ORN-VIO VIO-GRN GRN-VIO VIO-BRN BRN-VIO VIO-SLT SLT-VIO Installation...
  • Page 149: Resource Cards

    2.6 Resource Cards 2.6 Resource Cards 2.6.1 DISA Card (KX-T96191) Insert this card into a free slot. KX-T96191 DISA PUSH “DISA” is marked. Installation...
  • Page 150: Agc Card (Kx-T96193)

    2.6 Resource Cards 2.6.2 AGC Card (KX-T96193) Insert this card into a free slot. KX-T96193 PUSH “AGC” is marked. Installation...
  • Page 151: Rmt Card (Kx-T96196)

    2.6 Resource Cards 2.6.3 RMT Card (KX-T96196) Insert this card into a free slot. KX-T96196 PUSH “RMT” is marked. Installation...
  • Page 152: Ermt Card (Kx-Td50197)

    2.6 Resource Cards 2.6.4 ERMT Card (KX-TD50197) Insert this card into a free slot. KX-TD50197 ERMT PUSH "ERMT" is marked. Installation...
  • Page 153: Other Cards

    2.7 Other Cards 2.7 Other Cards 2.7.1 OHCA Card (KX-T96136) • This card is installed on the HLC card or PLC card. connector (5-pin) connector (9-pin) connector (4-pin) OHCA “OHCA” is marked. Connection to the HLC card (KX-T96170) 9-pin connector (plug) 5-pin connector (plug)
  • Page 154 2.7 Other Cards [Notes] • Two extensions are available for the OHCA function with one OHCA card. See Page 156. • The OHCA function for APT is only provided with the following APT: KX-T7130. Connection to the PLC card (KX-T96172) 9-pin connector (plug) 5-pin connector...
  • Page 155 2.7 Other Cards Wiring Table Conn. Pin Cable Colour Clip No. Extension OHCA Extension WHT-BLU BLU-WHT WHT-ORN No.1 ORN-WHT WHT-GRN GRN-WHT WHT-BRN BRN-WHT WHT-SLT No.2 SLT-WHT RED-BLU BLU-RED RED-ORN ORN-RED RED-GRN No.3 GRN-RED RED-BRN BRN-RED RED-SLT SLT-RED BLK-BLU No.4 BLU-BLK BLK-ORN ORN-BLK BLK-GRN...
  • Page 156 2.7 Other Cards Conn. Pin Cable Colour Clip No. Extension OHCA Extension YEL-BRN BRN-YEL YEL-SLT No.7 SLT-YEL VIO-BLU BLU-VIO VIO-ORN ORN-VIO VIO-GRN No.8 GRN-VIO VIO-BRN BRN-VIO VIO-SLT SLT-VIO Connection of the Analogue Proprietary Telephone: KX-T7130. T: Tip D1: Data 1 P1: 3 Pair Voice R: Ring D2: Data 2...
  • Page 157: Dph Card (Kx-T96161)

    2.7 Other Cards 2.7.2 DPH Card (KX-T96161) Insert this card into a free slot. KX-T96161 PUSH “DPH” is marked. Maximum cabling distance of the Doorphone and the Door Opener line. 26 AWG: Under 70 m (230 feet) 24 AWG: Under 113 m (370 feet) ITAL 22 AWG: Under 180 m (590 feet) Doorphone...
  • Page 158 2.7 Other Cards Installation of the Doorphone (KX-T30865) Loosen the screw to separate the doorphone into two halves. Install the base cover to the wall with two screws. screw • Two kinds of screws are included. Please choose one according to your wall type. Please refer to the following.
  • Page 159 2.7 Other Cards Wiring of the Doorphone (user-supplied) Connect the DPH Card to the terminal box using a 4-conductor modular connector. Connect the wires of doorphone 1 to the red and green screws of the terminal box 1. Connect the wires of doorphone 2 to the yellow and black screws of the terminal box 1. Connect the wires of doorphone 3 to the red and green screws of the terminal box 2.
  • Page 160 2.7 Other Cards Connection to Door Openers (user-supplied) Set the door opener paired with the doorphone. Door opener 1 Door opener 2 Door opener 3 Door opener 4 DPH Card (KX-T96161) door opener 1 doorphone 1 Installation...
  • Page 161 2.7 Other Cards doorphone 1 Paired door opener 1 doorphone 2 Paired door opener 2 doorphone 3 Paired door opener 3 doorphone 4 Paired door opener 4 Note • The following extensions are available to unlock the door opener: (1) The extensions specified as the destination of the doorphone calls by System Programming.
  • Page 162: Caller Id Card (Kx-Td193)

    2.7 Other Cards 2.7.3 Caller ID Card (KX-TD193) This card is installed on the ELCOT card. connector (8-pin) "CID" is marked. connector (22-pin) Connection to the ELCOT card (KX-TD50180) Before connecting the Caller ID card (KX-TD193) to the ELCOT card (KX-TD50180), please replace the spacers on the Caller ID card with the short type spacers included in the package.
  • Page 163 2.7 Other Cards Note • Four CO lines are available for the Caller ID function with one Caller ID card. Installation...
  • Page 164: Tsw Conference Expansion Card (Kx-Td50104)

    2.7 Other Cards 2.7.4 TSW Conference Expansion Card (KX-TD50104) This card is installed on the TSW card. Connector “CONF” is marked. Connection to the TSW card Insert the 50/56-pin connector (plug) on the TSW CONF card into the 50/56-pin connector (jack) on the TSW card.
  • Page 165: Dohca Card (Kx-Td50105)

    2.7 Other Cards 2.7.5 DOHCA Card (KX-TD50105) Connector “DOHCA” is marked. Connection to the TSW card 40-pin connector DOHCA Card 36-pin connector (Plug) Make sure the card is in the correct direction. 40-pin connector (Jack) 36-pin connector (Jack) TSW Card Note •...
  • Page 166: Pay Tone Card (Kx-Td50189)

    2.7 Other Cards 2.7.6 Pay Tone Card (KX-TD50189) • This card is installed on the ELCOT card. connector (4-pin) connector (8-pin) connector (22-pin) Connection to the ELCOT card (KX-TD50180) 4-pin connector (plug) 8-pin connector (plug) 22-pin connector (plug) 22-pin connector (jack) Connected to Connected to...
  • Page 167: Peripheral Equipment

    2.8 Peripheral Equipment 2.8 Peripheral Equipment 2.8.1 Battery Adaptor (KX-A46) Connection to KX-TD500 Connection of KX-A46 D IG IT AL R ID O FF LI N Connect the batteries to the KX-A46. Connect the Battery Adaptor with two automobile-type batteries (12V DC 2) using Battery Adaptor Line Cable as shown.
  • Page 168 (12V DC 2) Notes • Up to three pairs of automobile-type batteries can be connected to the KX-TD500 System. • If power failure occurs, each pair of batteries supplies the power to each shelf (Basic, Expansion 1, 2) connected respectively via Battery Adaptor (KX-A46).
  • Page 169: External Pager (Paging Equipment)

    2.8 Peripheral Equipment 2.8.2 External Pager (Paging Equipment) Up to two paging equipment (user-supplied) can be connected to the system as illustrated below. Use an RCAconnector. · Output impedance: 600Ω Speaker Amplifier Paging equipment 1 Speaker TSW Card Amplifier Paging equipment 2 EPG1 Paging jack 1 VOL1...
  • Page 170: Music Source (External / Internal)

    The KX-TD500 System provides Music on Hold and Background Music. External Music Source (e.g. radio) can be used by connecting it to the KX-TD500 System. Up to two external music sources (user-supplied) can be connected to the system as illustrated below.
  • Page 171: Personal Computer / Printer

    2.8 Peripheral Equipment 2.8.4 Personal Computer / Printer The KX-TD500 System is equipped with two RS-232C interfaces. These interfaces provide communication between the system and customer supplied devices such as personal computers and line printers. RS-232C Port 1 (PROG) is used for system programming, diagnostics and external system database storage (Save/Load) functions, and Port 2 (SMDR) for Station Message Detail Recording (SMDR) only.
  • Page 172 2.8 Peripheral Equipment Pin Configuration (PROG/SMDR) – 2/2 Pin No. Signal Name Circuit Type (EIA) Signal Ground Data Carrier Detect ER (DTR) Data Terminal Ready Serial Interface (RS-232C) signals Frame Ground (FG); Connects to the unit frame and the earth ground conductor of the AC power cord. Transmitted Data (TXD);..(output) Conveys signals from the unit to the printer.
  • Page 173 2.8 Peripheral Equipment F LIN R HY L SU Personal Computer (PC) Serial Interface (RS-232C) • Connect the RS-232C connector of the Personal Computer to the "PROG." • Cables must be shielded and the maximum length of the cable is 2 m (6.5 feet). Connection Chart 1 (9 pin Connector) RS-232C port (PROG) on the Basic Shelf RS-232C port on the PC (9 pin)
  • Page 174 2.8 Peripheral Equipment Connection Chart 2 (25 pin Connector) RS-232C port (PROG/SMDR) on the Basic Shelf RS-232C port on the PC/Printer (25 pin) Circuit Type (EIA) Signal Name Pin No. Signal Name Circuit Type (EIA) Pin No. SD (TXD) RD (RXD) (No Connection) DR (DSR) ER (DTR)
  • Page 175: Auxiliary Connection For Power Failure Transfer

    The Auxiliary Connection (Please refer to the illustration below) is required to implement this feature. Note • The KX-TD500 System switches the current connection to the Auxiliary Connection automatically when the power supply dies. • While DC power is provided by the backup batteries when the AC power fails, the KX- TD500 System does not switch the current connection to the Auxiliary Connection.
  • Page 176 2.9 Auxiliary Connection for Power Failure Transfer : Tip : Ring (Modular plug) Modular Jack 1 Modular Jack 2 Modular Jack 3 Central Office Line card Extension card (LCOT, GCOT, RCOT, PCOT, ELCOT) (SLC, HLC, DHLC, ESLC, MSLC) Insert the modular plugs of connection cords (6-conductor wiring) to the modular jacks of Central Office Line cards (LCOT, GCOT, RCOT, PCOT, ELCOT) and Extension cards (SLC, HLC, DHLC, ESLC, SLC-M).
  • Page 177 2.9 Auxiliary Connection for Power Failure Transfer Connection of Central Office Line and Extensions 50-pin Connector 50-pin Connector Modular Jack 1 Modular Jack 2 Modular Jack 3 Central Office Line cards Extension cards Installation...
  • Page 178: Starting Up The Kx-Td500 System

    2.10 Starting Up the KX-TD500 System 2.10 Starting Up the KX-TD500 System 2.10.1 System Power-Up Procedure Complete and check all installation procedures before connecting the AC power supply cable (packaged separately). First insert the AC power supply cable into the AC power supply cable connector on the back of the basic shelf as shown below.
  • Page 179: Cpu Rotary-Switch Features

    2.10 Starting Up the KX-TD500 System 2.10.2 CPU Rotary-Switch Features LED 1 (CPU failure) LED 2 (Battery power down) RESET button Operation Switch 0 to 9 (MODE) System Switch: 0 to 9 (SYSTEM) Operation Switch (MODE) – 1/2 Switch Position...
  • Page 180 2.10 Starting Up the KX-TD500 System Operation Switch (MODE) – 2/2 Switch Position Explanation Operation Mode Reserved for future use On-line* (Functions same as "0") Call Processing mode It is available to perform system programming but call processing and functional tests are not available in this mode.
  • Page 181 2.10 Starting Up the KX-TD500 System Operation Sequence for System Starting Up Starting up the system with default values After installing the optional cards required, execute the following procedures. START MODE=5 Off-line Mode (Assigns default values) SYSTEM=0 Power ON reset or Press the RESET button "OFF-LINE"...
  • Page 182 2.10 Starting Up the KX-TD500 System Starting up the system with system data programmed by Maintenance PC, or using the saved data. After installing the optional cards required, execute the following procedures. START MODE=4 Off-line Mode SYSTEM=0 Power ON reset or Press the RESET button “OFF-LINE”...
  • Page 183: Cpu Ram Test

    2.10 Starting Up the KX-TD500 System 2.10.3 CPU RAM Test The KX-TD500 executes a testing of CPU RAM reading and writing when powered on. If no errors are detected, the system continues booting to the On-line or Off-line procedure. When an error is detected in CPU RAM, the LED1 of CPU card flashes.
  • Page 184: System Status And Led Indicators

    2.10 Starting Up the KX-TD500 System 2.10.4 System Status and LED Indicators There are three LEDs located on the Top Cover. These LEDs indicate the system operation status. Top Cover D IG IT A IN E OFF LINE ALARM "RUN" LED (Green) Indicates whether the system is running or not.
  • Page 185: Lightning Protectors

    2.11 Lightning Protectors 2.11 Lightning Protectors 2.11.1 Lightning Protectors Overview A lightning protector is a device to be installed on a CO line to prevent a dangerous surge from entering the building and damaging equipment. A dangerous surge can occur if a telephone line comes in contact with a power line. Trouble due to lightning surges has been showing a steady increase with the development of electronic equipment.
  • Page 186 2.11 Lightning Protectors Outside Installation (Main Building) Protectors (Another Building) Ter- Main minal Unit Board Lightning Protector Ground If you install an extension outside of the main building, the following precautions are recommended: Install the extension wire underground. Use a conduit to protect the wire. Note •...
  • Page 187 2.11 Lightning Protectors Installation of an Earth Rod Lightning Protector Grounding Wire Main Unit (Underground) Earth Rod Installation location of the earth rod..Near the protector Check obstructions..None Composition of the earth rod..Metal Depth of the earth rod..More than 50 cm (20 inches) Size of the grounding wire..Thickness is more than 16 AWG Note •...
  • Page 188 2.11 Lightning Protectors Installation of the KX-A207 Secure the protector to a building with the enclosed mounting screws. Remove about 1 cm (13/32 inch) of insulation from the end of the earth wire. Insert the earth wire through the bottom of the protector base and secure it to the earth terminal. Remove about 1.5 cm (19/32 inch) of insulation from the ends of the external and internal cables, then pass the cables through the rubber packing.
  • Page 189 2.11 Lightning Protectors Fold the external and internal cables, and connect them to the terminal screws using washers. Secure the external and internal cables and the earth wire to the building. Then, install the arrester and mount the cover on the protector. Installation...
  • Page 190 2.11 Lightning Protectors Installation...
  • Page 191: Maintenance Console Guide

    Section 3 Maintenance Console Guide Explains the structure of the Maintenance Console PC software and the basic information you need. Maintenance Console Guide...
  • Page 192: Installing Pc Programming Software

    3.1 Installing PC Programming Software 3.1 Installing PC Programming Software 3.1.1 System Requirements Software OS: Microsoft Windows 3.1, 95, 98 Hardware (minimum requirements) CPU: Intel 80486DX 25 MHz or better microprocessor RAM: at least 8 megabytes (MB) of free RAM HDD: at least 5 megabytes (MB) of hard disk space plus about 500 kilobytes (KB) additional disk space for user files Note...
  • Page 193: Starting Setup

    3.1 Installing PC Programming Software 3.1.2 Starting Setup To begin installation: Insert Setup Disk 1 into the appropriate drive. Follow the instructions for your Windows platform: [In Windows 3.1 or later] Choose the Run command from the File menu in Programme Manager. [In Windows 95, 98] Choose the Run command from the Start Menu.
  • Page 194 Or, enter a different directory name (if necessary) and press • You will see the window shown below. Press if you accept "KX-TD500 Maintenance Console (V2-2)" (initial value) as your Maintenance Console programme folder. Or, enter a different folder name (if necessary) and press •...
  • Page 195 3.1 Installing PC Programming Software • Then "Setup Needs The Next Disk" screen appears. Insert Setup Disk 2 into the appropriate drive and press Maintenance Console Guide...
  • Page 196: Structure Of The Maintenance Console

    3.2 Structure of the Maintenance Console 3.2 Structure of the Maintenance Console 3.2.1 Structure of the Maintenance Console File Open Close Save Save as ... Upload to PBX Download from PBX Exit Connection Connect Local Disconnect Remote Programming 1. Configuration 1-1 Slot Assignment 1-2 Trunk Port Assignment 1-3 Extension Port Assignment...
  • Page 197 3.2 Structure of the Maintenance Console 5-1 System Speed Dialing 5. Features 5-2 Phantom Extension 5-3 Emergency Dial Code 5-4 Quick Dialing 5-5 Account Code 5-6 Special Carrier Code 5-7 Waiting Second Dial Tone Code 5-8 Absent Message 5-9 DISA/TIE User Code 5-10 VPS Integration 5-11 Caller ID Modification 5-12 Caller ID Registration...
  • Page 198: Basic Operation

    3.3 Basic Operation 3.3 Basic Operation 3.3.1 Main Menu Screen The Main Menu contains commands you can carry out on what you've selected. When you double-click the " TD500" icon using the left mouse button, the Main Menu screen is displayed.
  • Page 199 3.3 Basic Operation Selecting what you want to work with Point to the desired menu title and click. - The corresponding drop-down menu appears on the screen. If you click a command in the drop-down menu, a dialogue box appears. (Example) Submenu If you notice the small triangle at the right of the command, there is a Submenu containing...
  • Page 200: Setup Dialogue

    3.3 Basic Operation 3.3.2 Setup Dialogue Setup dialogue buttons are arranged in the lower side of each programming screen. These buttons are used for saving or cancelling the data change you have made. (Example) Click here to display the drop-down list box containing all titles of programming screen. You can select a desired setup screen directly.
  • Page 201: Files

    3.3 Basic Operation 3.3.3 Files Opening and saving files can be done using "common dialogue boxes" of Windows system. (Example) Open dialogue box - In Windows 3.1 or later Note • If you are saving a file for the first time, you see the "Save As" dialogue box. Maintenance Console Guide...
  • Page 202: System Administration

    3.4 System Administration 3.4 System Administration 3.4.1 System Administration You can execute System Administration either at On-site (Local Administration) or from a Remote Location (Remote Administration). System Administration can be categorised as follows: • System Programming (Please refer to "Programming Guide.") •...
  • Page 203: On-Site Administration (Local Connection)

    3.4 System Administration 3.4.2 On-site Administration (Local Connection) You can execute On-site System Administration by connecting your Maintenance Console PC to the KX-TD500 System directly using an RS-232C Cable. Operation Point to "Connection" in the Main Menu and click. • The "Connection" drop-down menu is displayed.
  • Page 204: Remote Administration (Remote Connection)

    • "Remote Connect" screen is displayed. Enter the appropriate communication parameters and the System Programming password. Click • Communication between the KX-TD500 and a PC begins. Point to "Programming" in the Main Menu and click. • The "Programming" drop-down menu is displayed.
  • Page 205 Starting up the System Administration from a remote location can be done in one of the following ways: DISA (Direct Inward System Access) Dial "Remote FDN" after accessing the KX-TD500 system using DISA feature. DID (Direct Inward Dialling) Programme DID feature so that the incoming telephone number is converted to "Remote FDN."...
  • Page 206: Operational Mode

    Interactive programming can be done either at On-site or by Remote. Interactive programming mode Two-way communications between the KX-TD500 and a PC are taking place in real time. This provides the PC user with direct, immediate responses from the KX-TD500 system.
  • Page 207: Interactive Programming - On-Site

    • "Local Connect" screen is displayed. Enter the appropriate communication parameters and the System Programming password. Click • Communication between the KX-TD500 and a PC begins. Point to "Programming" in the Main Menu and click. • The "Programming" drop-down menu is displayed.
  • Page 208: Interactive Programming - Remote

    • "Remote Connect" screen is displayed. Enter the appropriate communication parameters and the System Programming password. Click • Communication between the KX-TD500 and a PC begins. Point to "Programming" in the Main Menu and click. • The "Programming" drop-down menu is displayed.
  • Page 209: Batch Programming

    3.5 Operational Mode 3.5.4 Batch Programming Operation Point to "File" in the Main Menu and click. • The "File" drop-down menu is displayed. Click "Open" in the drop-down menu. • "Open" dialogue box is displayed. Choose the desired file and click •...
  • Page 210: Backup

    In case of Remote Access, download can be done during on-line mode only. Upload (from PC to TD500) Uploading the system programming data from the PC to the KX-TD500 System can be done during off-line mode only. Maintenance Console Guide...
  • Page 211: Download (From Pbx To Pc)

    3.6 Backup 3.6.2 Download (from PBX to PC) Operation Point to "File" in the Main Menu and click. • The "File" drop-down menu is displayed. Click "Download load to PBX" in the drop-down menu. • "Save As" dialogue box is displayed. Enter the desired file name and click OK.
  • Page 212: Upload (From Pc To Pbx)

    • If you click , "Upload" screen will be closed. Note • Uploading the system programming data from the PC to the KX-TD500 System can be done during off-line mode only (Please refer to Section "3.6.1 Backup.") Maintenance Console Guide...
  • Page 213: System Data Conversion

    3.7 System Data Conversion 3.7 System Data Conversion 3.7.1 System Data Conversion There are the following two types of KX-TD500 Maintenance Console software (ROM version). • P971X (X: suffix, C' I') =TD500V2-1 • Q851XX (XX: suffix, AA', AB' ) =TD500V2-2 TD500V2-2 is a functionally expanded version of TD500V2-1, and the system data of these two softwares are not compatible to each other.
  • Page 214 3.7 System Data Conversion Select the file you saved in step 1 and click • "Convert" dialogue box is displayed. <Explanation> – Filename: The name of the file. – Date: Time: The date when the file was created. – Size: Data file size –...
  • Page 215 3.7 System Data Conversion Enter the desired file name and click • The converted file will be saved. Note • Less than 8 characters filename length is recommendable. (Limitation of Windows 3.1 system) • Specify "td5" as the filename extension. Otherwise the file will not be identified by the system when uploading.
  • Page 216 3.7 System Data Conversion Maintenance Console Guide...
  • Page 217: Utility

    Section 4 Utility This section provides the information necessary for testing, monitoring and maintaining the system using a Windows machine in interactive mode. Utility...
  • Page 218: Introduction

    4.1 Introduction 4.1 Introduction 4.1.1 Introduction Utility software is designed to diagnose and fix problems, and to output Traffic Measurement and Error Log information. This section describes the information necessary for testing, monitoring and maintaining the system using Windows machine in interactive format. The modular self-testing capabilities of the system allow most maintenance to be reduced to simple procedures.
  • Page 219: Structure Of Utility Programme

    4.1 Introduction 4.1.2 Structure of Utility Programme Card/Port Test Diagnosis Utility CPU Test TSW Test Traffic Information System Status System Status Card Status Port Status Error Log Major Minor Log File Capture On Capture Off View Log File Utility drop-down menu screen Utility...
  • Page 220: Diagnosis

    4.2 Diagnosis 4.2 Diagnosis 4.2.1 Diagnosis System Diagnosis programme is used to test the system hardwares and pinpoint the problems caused by hardware defects. System Diagnosis programme is classified into the following three types: • 4.2.2 Card / Port Test (On-line / Off-line diagnosis) •...
  • Page 221: Card / Port Test (On-Line / Off-Line Diagnosis)

    4.2 Diagnosis 4.2.2 Card / Port Test (On-line / Off-line diagnosis) Functions to be verified This test verifies the status of each card for the following items: Functions to be verified Classification Target Card Test Item Card Test SLC / HLC / PLC / SLC-M LINK / DLC / DHLC / ESLC TYPE...
  • Page 222 4.2 Diagnosis Functions to be verified Classification Target Card Test Item Card Test PRI30 LINK TYPE FRAME IC LINK TYPE FRAME IC POWER (DC) Port Test PLC / HLC OHCA Detection DLC / DHLC Speech Path HDLC DISA Speech Path DTMF Receiver Tone Detector Speech Path...
  • Page 223 When a number of extension phones don't function properly. • This test is available in on-line/off-line mode. Please refer to Section "2.10 Starting Up the KX-TD500 System" for details about on-line and off-line. • The target card should be set to "OUS (Out-of-Service)" status beforehand.
  • Page 224 4.2 Diagnosis Click Status button of the target card. (Example: When a DLC card is installed in the Slot No.1 of the Basic Shelf) • The message "Change the status of card (101:DLC)?" is displayed. Click • Confirm that the Status button of the target card is changed to "OUS (Out-of- Service)."...
  • Page 225 4.2 Diagnosis Notes • From "Card / Port Test Menu" screen, you can select one of the following seven tests. - Card Test - Port Test - DTMF G/R Test - Loop Back Test - Caller ID Loop Back Test - CO-Extension Path Test - PT Path Test •...
  • Page 226 4.2 Diagnosis Notes • After executing (or cancelling) the Card Test, go back to "Diagnosis - Card Information" screen by pressing button and change the card status from "OUS (Out-of-Service)" to "INS (In-Service)." • Executing the DISA card test erases the pre-recorded OGM and a beep tone will be recorded automatically instead of the OGM.
  • Page 227 4.2 Diagnosis [Card/Port Test] Card Test - Error Indication Table Error Message Description Card Applied RAM error Card RAM is not functioning properly. MODEM failure MODEM is not functioning properly. RMT/ ERMT OPX power failure OPX External Power Unit is not functioning properly.
  • Page 228 4.2 Diagnosis Note • An APT/DPT should be connected to the specified card when executing the DLC or DHLC port test. [Card/Port Test] Port Test - Description Item Display/Input Value Description Card Card No. : Type The card number and the type of the target card to be diagnosed.
  • Page 229 4.2 Diagnosis [Card/Port Test] Port Test - Error Indication Table Error Message Description Card Applied HDLC failure HDLC (high level data link control procedures) DLC, DHLC controller is not functioning properly. OHCA card not OHCA (Off Hock Call Announcement) Card is PLC, HLC installed not installed.
  • Page 230 4.2 Diagnosis [Card/Port Test] DTMF G/R Test - Description Item Display/Input Value Description Card Card No. : Type The card number and the type of the target card to be diagnosed. (The card specified in "Card Information" screen is displayed automatically.) Result The results of diagnosis.
  • Page 231 4.2 Diagnosis [Card/Port Test] Loop Back Test - Description Item Display/Input Value Description Card Card No. : Type The card number and the type of the target card to be diagnosed. (The card specified in "Card Information" screen is displayed automatically.) Mode Internal...
  • Page 232 4.2 Diagnosis [Card/Port Test] Caller ID Loop Back Test – Operation (Continued from step 5 of [Card/Port Test] – Operation (General).) Point to in the Card/Port Test Menu screen and click. • "Caller ID Loop Back Test" screen is displayed. Click •...
  • Page 233 4.2 Diagnosis [Card/Port Test] Caller ID Loop Back Test - Error Indication Table Error Message Description Card Applied Caller ID card Caller ID card is not installed. ELCOT detection error [Card/Port Test] CO-Extention Path Test – Operation (Continued from step 5 of [Card/Port Test] – Operation (General).) This test is executed by selecting a trunk card in "Card Information"...
  • Page 234 4.2 Diagnosis [Card/Port Test] CO-Extension Path Test - Description Item Display/Input Value Description CO Card Card No. : Type The card number and the type of the target card to be diagnosed. (The card specified in "Card Information" screen is displayed automatically.) Port No.
  • Page 235 4.2 Diagnosis [Card/Port Test] CO-Extension Path Test - Error Indication Table Error Message Description PB receiver 4 failure PB Receiver 4 is not functioning properly. [Card/Port Test] PT Path Test – Operation (Continued from step 5 of [Card/Port Test] – Operation (General).) PT Path Test Point to in the Card/Port Test Menu screen and click.
  • Page 236 4.2 Diagnosis [Card/Port Test] PT Path Test - Description Item Display/Input Value Description Error See "Error Indication The details of an error. Indication Table." Displayed only when Result is NG (no good). [Card/Port Test] PT Path Test - Error Indication Table Error Message Description Card...
  • Page 237: Cpu Test (Off-Line Diagnosis)

    [CPU Test] – Operation Set the system to the off-line mode. • Please refer to Section "2.10 Starting Up the KX-TD500 System" for details. Point to "Utility" in the Main Menu and click. • The "Utility" drop-down menu is displayed.
  • Page 238 4.2 Diagnosis [CPU Test] - Description Item Display/Input Value CPU Test - Description Result The results of diagnosis. CPU Test - See "Error Indication The details of an error. Error Table." Displayed only when Result is NG (no Indication good). [CPU Test] - Error Indication Table Error Message Description...
  • Page 239: Tsw Test (Off-Line Diagnosis)

    [TSW Test] - Operation (General) Set the system to the off-line mode. • Please refer to Section "2.10 Starting Up the KX-TD500 System" for details. Point to "Utility" in the Main Menu and click. • The "Utility" drop-down menu is displayed.
  • Page 240 4.2 Diagnosis Click • "TSW Test Menu" screen is displayed. Note • From "TSW Test Menu" screen, you can select one of the following three tests. - TSW Test - Expansion-CONF Card Test - Digital OHCA Card Test Utility...
  • Page 241 4.2 Diagnosis [TSW Test] TSW Test – Operation (Continued from step 4 of [TSW Test] – Operation (General).) Point to in the TSW Test Menu screen and click. • "TSW Test" screen is displayed. Click • After executing the test, the TSW Test Result is displayed. [TSW Test] TSW Test - Description Item Display/Input Value...
  • Page 242 4.2 Diagnosis [TSW Test] TSW Test - Error Indication Table Error Message Description TSW7 failure TSW7 is abnormal. TSW8 failure TSW8 is abnormal. TSW9 failure TSW9 is abnormal. DPAD1 failure DPAD1 is abnormal. DPAD2 failure DPAD2 is abnormal. DPAD3 failure DPAD3 is abnormal.
  • Page 243 4.2 Diagnosis [TSW Test] Expansion-CONF Card Test – Operation (Continued from step 4 of [TSW Test] – Operation (General).) Point to in the TSW Test Menu screen and click. • "Expansion-CONF Card Test" screen is displayed. • This test is available only when "Expansion Conference Card" is installed in the system.
  • Page 244 4.2 Diagnosis [TSW Test] Expansion-CONF Card Test - Error Indication Table Error Message Description Conference Trunk 3 failure Expansion Conference Trunk 3 is defective. Conference Trunk 4 failure Expansion Conference Trunk 4 is defective. Conference Trunk 5 failure Expansion Conference Trunk 5 is defective.
  • Page 245 4.2 Diagnosis [TSW Test] Digital OHCA Card Test - Description Item Display/Input Value Description Result The results of diagnosis. Error See "Error Indication The details of an error. Indication Table." Displayed only when Result is NG (no good). [TSW Test] Digital OHCA Card Test - Error Indication Table Error Message Description Not Installed...
  • Page 246: Traffic Information

    4.3 Traffic Information 4.3.1 Traffic Information You can display the traffic information on your Maintenance Console PC by downloading the traffic data measured at KX-TD500 System. Traffic Menu consists of the following six submenus. • 4.3.2 Station • 4.3.3 Trunk Group •...
  • Page 247 4.3 Traffic Information • "Traffic Measurement" screen is displayed. Click • The Traffic Measurement begins. Stop Click • The Traffic Measurement stops. Click • "Traffic Information" screen is displayed. Utility...
  • Page 248 4.3 Traffic Information Click the small triangle on the title bar and choose one of the five submenus. Click • Traffic information of the specified submenu is displayed. Please refer to Section "4.3.2 Station" through Section "4.3.7 AGC" for information about each submenu. Utility...
  • Page 249: Station

    4.3 Traffic Information 4.3.2 Station Displays information on call activities of all extensions in the system. Description Item Description Start Time The Start Time of Traffic Measurement. (Date) The date of Traffic Measurement. Incoming Calls The number of calls (both extension and CO) coming in on the extensions.
  • Page 250: Trunk Group

    4.3 Traffic Information 4.3.3 Trunk Group Displays information on call activities of trunk lines on a trunk group basis/all trunk groups. Description Item Description Group No. 1-48 : Specifies a desired trunk group. All : Specifies all trunk groups at once. Start Time The Start Time of Traffic Measurement.
  • Page 251: Operator

    4.3 Traffic Information 4.3.4 Operator Displays information on call activities of operators on a tenant basis/all tenants. Description Item Description Tenant No. 1-8: Specifies a desired tenant. All: Specifies all tenants at once. Start Time The Start Time of Traffic Measurement. (Date) The date of Traffic Measurement.
  • Page 252: Ucd (Uniform Call Distribution)

    4.3 Traffic Information 4.3.5 UCD (Uniform Call Distribution) Displays information on call activities of extensions in a UCD group on each UCD group basis/ all UCD groups. Description Item Description Group No. 1-128: Specifies a desired UCD group. All: Specifies all UCD groups at once. Start Time The Start Time of Traffic Measurement.
  • Page 253: Ogm

    4.3 Traffic Information 4.3.6 OGM Displays information on operating conditions of OGM resources in the system on an OGM group basis/all OGM groups. Description Item Description Group No. 1-8: Specifies a desired OGM group. All: Specifies all OGM groups at once. Start Time The Start Time of Traffic Measurement.
  • Page 254: Agc

    4.3 Traffic Information 4.3.7 AGC Displays information on operating conditions of AGC resource in the system. Description Item Description Start Time The Start Time of Traffic Measurement. (Date) The date of Traffic Measurement. Access The requested times of the AGC resource access. Requested Access The succeeded times of the AGC resource access.
  • Page 255: System Status

    4.4 System Status 4.4 System Status 4.4.1 System Status System Status menu consists of the following three status indication screens. • 4.4.2 System Status Screen • 4.4.3 Card Status Screen • 4.4.4 Port Status Screen Utility...
  • Page 256: System Status Screen

    4.4 System Status 4.4.2 System Status Screen Displays the current system status. Operation Point to "Utility" in the Main Menu and click. • The "Utility" drop-down menu is displayed. Point to "System Status" in the Utility drop-down menu. • The "System Status" drop-down menu is displayed. Click "System Status."...
  • Page 257 4.4 System Status Description Item Description Software Version of the PBX software Version Date Date of the PBX software released Area Code Destination Code SMDR Current status of SMDR Device CONF Trunks Available conference trunk number Additional Current status of optional Conference Trunk card of TSW card. CONF Additional Current status of optional OHCA card of TSW card.
  • Page 258: Card Status Screen

    4.4 System Status 4.4.3 Card Status Screen Displays the current status of each service card. Operation Point to "Utility" in the Main Menu and click. • The "Utility" drop-down menu is displayed. Point to "System Status" in the Utility drop-down menu. •...
  • Page 259: Port Status Screen

    4.4 System Status 4.4.4 Port Status Screen Displays the current status of each service card. Operation Point to "Utility" in the Main Menu and click. • The "Utility" drop-down menu is displayed. Point to "System Status" in the Utility drop-down menu. •...
  • Page 260: Error Log

    4.5 Error Log 4.5 Error Log 4.5.1 Error Log The system automatically generates an error record when it detects hardware or software error. Depending on the severity, the record is stored in one of the following two tables in the Error Log: Error Log - Major Up to 40 major error records are stored in this table.
  • Page 261: Error Log Screen

    4.5 Error Log 4.5.2 Error Log Screen Displays the Error Log records screen. Operation Point to "Utility" in the Main Menu and click. • The "Utility" drop-down menu is displayed. Click "Error Log." • The "Error Log" drop-down menu is displayed. Utility...
  • Page 262 4.5 Error Log Click "Major." • "Error Log - MJ(Major)" screen is displayed. Click • "Log Detail" screen is displayed. Note • The message "There is no detailed data" is displayed if there is no Detailed Log information. • The following Error Messages have the detailed Log information. —...
  • Page 263: Error Message Tables

    4.5 Error Log 4.5.3 Error Message Tables Error Log (Major) Error Code Error Message Cause #1000 Hard WDT overflow Overflow of the watchdog timer occurs for the following reasons. External circumstances, such as induction noise Hardware is defective. #1001 Illegal interrupt The CPR software is terminated by executing illegal instruction.
  • Page 264 4.5 Error Log Error Log (Major) Error Code Error Message Cause #1105 Expansion shelf 1 heat The heat of the power supply of Expansion shelf 1 alarm exceeds the limit. #1106 Expansion shelf 2 heat The heat of the power supply of Expansion shelf 2 alarm exceeds the limit.
  • Page 265 4.5 Error Log Error Log (Minor) Error Code Error Message Cause #1203 SMDR disconnect SMDR disconnects for the following reasons. RS-232C cable is not connected. RS-232C cable is defective. Printer is turned off. (including out of paper) #1300 Echo back error No answer from the card when the PBX executed Echo Back test.
  • Page 266 4.5 Error Log Error Log (Minor) Error Code Error Message Cause #1318 Digital trunk out of sync T1, E1 or PRI30 card (physical number XXX) lost the synchronisation with the clock time sent from the Central Office. #1319 Digital trunk RAI signal T1, E1 or PRI30 card (physical number XXX) received reception RAI (Remote Alarm Indication) signal sent from the...
  • Page 267: Log File

    4.6 Log File 4.6 Log File 4.6.1 Log File Used to make a Log File (text format) automatically. Operation Point to "Utility" in the Main Menu and click. • The "Utility" drop-down menu is displayed. Click "Log File." • "Log File" menu is displayed. Click "Capture On."...
  • Page 268 4.6 Log File Click "Capture off." • The system creates a Log File. Utility...
  • Page 269: Troubleshooting

    Section 5 Troubleshooting This section provides information for system and telephone troubleshooting. Troubleshooting...
  • Page 270: Troubleshooting

    5.1 Troubleshooting 5.1 Troubleshooting 5.1.1 Installation PROBLEM PROBABLE CAUSE POSSIBLE SOLUTION Extension does not operate. Bad printed circuit board Exchange printed circuit board for (Extension Card). another printed circuit board. Bad connection between the Take the extension and plug it into the system and extension.
  • Page 271: Connection

    KX-TD500, set the A-A1 relay switch KX-TD500 extension of the telephone to "OFF." Connection between the KX-TD500 and a single line telephone that is polari- ty-sensitive: CAUSE SOLUTION The "T" is connected to the "R." Reverse the connections of the T/R.
  • Page 272 5.1 Troubleshooting Connection between the central office and the KX-TD500: CAUSE SOLUTION (Continued from the CO lines are connected to the T2/T1. Reconnect the CO lines to previous page.) the T1/R1 or T2/R2 of the telephone jack using 2-con- ductor wiring.
  • Page 273: Operation

    5.1 Troubleshooting 5.1.3 Operation PROBLEM PROBABLE CAUSE POSSIBLE SOLUTION • When using the • The HANDSET / • When the headset is not used, set the speakerphone mode with HEADSET selector is set HANDSET / HEADSET selector to an analogue proprietary to the "HEADSET"...
  • Page 274: Troubleshooting Guide

    5.2 Troubleshooting Guide 5.2 Troubleshooting Guide 5.2.1 Troubleshooting Guide This subsection uses system troubleshooting flow charts to guide the service personnel in efficient and systematic testing and fault location. The system troubleshooting flow charts provide service personnel with a step-by-step sequence to use for system evaluation.
  • Page 275: Troubleshooting Via The Led Indicators

    5.2 Troubleshooting Guide 5.2.2 Troubleshooting via the LED Indicators When the system detects a problem, the alarm LED indicator located on the top shelf will turn red. If the detected trouble is generated by a card, the alarm LED indicator on the card will light up.
  • Page 276 5.2 Troubleshooting Guide Alarm LED on Is it possible to read out the Error Log records? Check the status of the following: OHCA TSW CONF TSW SMDR Fault Not Fault Is Error Log record printed out? Is the Local Alarm reported? Infer the defective device Troubleshoot by consulting through the User's report or...
  • Page 277: Troubleshooting Via Error Log Records

    5.2 Troubleshooting Guide 5.2.3 Troubleshooting via Error Log Records Error Severity AUTOMATIC FAULT LOCAL ALARM COMMENTS code code REPORT (SMDR) MESSAGE MESSAGE (MAX 39 PT (Max.16 digits) characters) 1000 Hard WDT overflow 1001 Illegal interrupt 1002 Soft WDT overflow 1100 TSW clock down TSW DWN 1101...
  • Page 278 5.2 Troubleshooting Guide Error Severity AUTOMATIC FAULT LOCAL ALARM COMMENTS code code REPORT (SMDR) MESSAGE MESSAGE (MAX 39 PT (Max.16 digits) characters) 1301 LPR ROM failure ERR xyy LPR ROM 1302 LPR RAM failure ERR xyy LPR RAM 1303 Card disconnect ERR xyy DISCNCT 1304...
  • Page 279 5.2 Troubleshooting Guide Error Severity AUTOMATIC FAULT LOCAL ALARM COMMENTS code code REPORT (SMDR) MESSAGE MESSAGE (MAX 39 PT (Max.16 digits) characters) 1328 Reserved 1329 Reserved 1330 Reserved [Legend] : error information location number (00-02) : shelf number (1-3) : slot number (01-14) Troubleshooting...
  • Page 280 5.2 Troubleshooting Guide (1) System Reset caused by CPU Runaway (Re-start Procedure) Error Code 1000 : Hard WDT overflow 1001 : Illegal interrupt 1002 : Soft WDT overflow Possible cause of External circumstance, such as induction noise the malfunction Hardware is defective. The CPR software is terminated by executing illegal instruction.
  • Page 281 5.2 Troubleshooting Guide (2) TSW clock down Error Code 1100 : TSW clock down Possible cause of TSW card connection error the malfunction TSW card clock link failure Countermeasures After confirming the TSW card con- nection, press the RESET button. Is the trouble registered in the Error Log ? ls an Extension/CO call possible?
  • Page 282 5.2 Troubleshooting Guide (3) Basic shelf DC power down Error Code 1101 : Basic shelf DC power down Possible cause of AC power cord is unplugged. the malfunction Power Failure Power Switch is turned off. Malfunction in the Power Supply Unit of the Basic Shelf, or the trouble with the Power Supply System (Backboard, CPU card) of the Shelf Countermeasures...
  • Page 283 5.2 Troubleshooting Guide (4) Expansion shelf DC power down Error Code 1102 : Expansion Shelf 1 DC power down 1103 : Expansion Shelf 2 DC power down Possible cause of Power switch of the Expansion Shelf n (n=1 or 2) is turned off. the malfunction Malfunction of Power Supply Unit of the Expansion Shelf, or trouble with the Power Supply System (Backboard, CPU card) of the...
  • Page 284 5.2 Troubleshooting Guide (5) Heat alarm Error Code 1104 : Basic shelf heat alarm 1105 : Expansion shelf 1 heat alarm 1106 : Expansion shelf 2 heat alarm Possible cause of The heat of the power supply of Basic shelf, Expansion shelf 1 or the malfunction Expansion shelf 2 exceeds the limit.
  • Page 285 5.2 Troubleshooting Guide (6) Fan alarm Error Code 1107 : Basic shelf fan alarm 1108 : Expansion shelf 1 fan alarm 1109 : Expansion shelf 2 fan alarm Possible cause of The fan of Basic shelf, Expansion shelf 1 or Expansion shelf 2 is out the malfunction of order.
  • Page 286 5.2 Troubleshooting Guide (7) Calendar IC Stop Error Code 1110 : Calendar IC R/W stop 1111 : Calendar IC stop Possible cause of Count up of the calendar IC is stopped. the malfunction Calendar IC of the CPU card failure Countermeasures Confirm the time displayed on the Is the displayed time correct?
  • Page 287 5.2 Troubleshooting Guide (8) CPU RAM backup battery down Error Code 1112 : CPU RAM battery alarm Possible cause of Defective rechargeable lithium battery on the CPU card the malfunction Defective CPU card Countermeasures After replacing lithium battery, turn on the POWER switch. Is there a new related error mes- sage in the Error Log? Replace the CPU card.
  • Page 288 5.2 Troubleshooting Guide (9) Basic shelf AC power down Error Code 1200 : Basic shelf AC power down Possible cause of AC power cord is unplugged. the malfunction Power Failure Malfunction of the Power Supply Unit of the Basic Shelf or Power Supply System (Backboard, CPU card) failure of the Shelf Countermeasures Did the above item 1) or 2) occur...
  • Page 289 5.2 Troubleshooting Guide (10) Expansion shelf AC power down Error Code 1201 : Expansion shelf 1 AC power down 1202 : Expansion shelf 2 AC power down Possible cause of Power failure the malfunction Power Supply Unit malfunction of the Expansion Shelf n(n=1 or 2), or trouble with the Power Supply System(Backboard, CPU card) of the shelf Countermeasures...
  • Page 290 5.2 Troubleshooting Guide (11) Device not connect for SMDR Error Code 1203 : SMDR disconnect Possible cause of RS-232C cable is not connected. the malfunction RS-232C cable is defective. Printer is turned off. (including out of paper) Countermeasures Do you use SMDR? Assign SMDR Connection to "No"...
  • Page 291 5.2 Troubleshooting Guide (12) Echo back error Error Code 1300 xyy : Echo back error x = 1 to 3 : Shelf number yy = 01 to 14 : Slot number Possible cause of Defective FIFO (First In First Out) trouble with a card the malfunction Input/Output trouble (CPU card, Shelf) Countermeasures...
  • Page 292 5.2 Troubleshooting Guide (13) LPR ROM checksum error Error Code 1301 xyy : LPR ROM checksum error x = 1 to 3 : Shelf number yy = 01 to 14 : Slot number Possible cause of LPR ROM checksum error the malfunction Countermeasures Replace the ROM of faulty...
  • Page 293 5.2 Troubleshooting Guide (14) LPR RAM failure Error Code 1302 xyy : LPR RAM failure x = 1 to 3 : Shelf number yy = 01 to 14 : Slot number Possible cause of LPR RAM failure the malfunction Countermeasures Replace the faulty LPR card.
  • Page 294 5.2 Troubleshooting Guide (15) Card disconnect Error Code 1303 xyy : Card disconnect x = 1 to 3 : Shelf number yy = 01 to 14 : Slot number Possible cause of Card connection error the malfunction Defective CPU card Countermeasures After confirming the TSW card con- nection, press the RESET button.
  • Page 295 5.2 Troubleshooting Guide (16) Modem failure (RMT/ERMT card) Error Code 1304 xyyz : Modem failure x = 1 to 3 : Shelf number yy = 01 to 14 : Slot number z = Error type Possible cause of Modem failure the malfunction Countermeasures Replace the card.
  • Page 296 5.2 Troubleshooting Guide (17) LPR memory checksum error Error Code 1306 xyy : LPR memory checksum error x = 1 to 3 : Shelf number yy = 01 to 14 : Slot number Possible cause of Defective LPR RAM the malfunction Countermeasures Check the status of the related card.
  • Page 297 5.2 Troubleshooting Guide (18) LPR runaway Error Code 1307 xyy : LPR runaway x = 1 to 3 : Shelf number yy = 01 to 14 : Slot number Possible cause of LPR is reset. the malfunction Countermeasures Check the status of the related card. (In-Service) Faulty Enter INS (In-Service) command...
  • Page 298 5.2 Troubleshooting Guide (19) Card start up error Error Code 1308 : Card start up error (Reset Notice) 1309 : Card start up error (Sync Ans) 1310 : Card start up error (Card kind) 1311 : Card start up error (Download) 1312 : Card start up error (System Start) Possible cause of The PBX received starting up error from the card.
  • Page 299 5.2 Troubleshooting Guide (20) DISA OGM CPU runaway Error Code 1313 xyy : DISA OGM CPU runaway x = 1 to 3 : Shelf number yy = 01 to 14 : Slot number Possible cause of Runaway of the OGM (CPU) of the DISA card the malfunction Countermeasures Is it possible to play the OGM through the...
  • Page 300 5.2 Troubleshooting Guide (21) DISA OGM Lost Error Code 1314 xyy : DISA OGM Lost x = 1 to 3 : Shelf number yy = 01 to 14 : Slot number Possible cause of Power failure or power-off for long duration (6 to 7 days) the malfunction Defective backup battery for DISA card OGM was not recorded after the installation.
  • Page 301 5.2 Troubleshooting Guide (22) OPX power down Error Code 1316 xyy : OPX power down 1317 xyy : OPX bell power down x = 1 to 3 : Shelf number yy = 01 to 14 : Slot number Possible cause of Power-off of external OPX Unit or bell the malfunction Defective OPX card...
  • Page 302 Confirm that the setting of “Frame Sequence” and “Line Coding” are matched with that of the leased lines. If not, change the setting of your KX-TD500 and CSU. Then check the clock mode. Check the cabling between “T1, E1 or PRI30 and CSU”...
  • Page 303 5.2 Troubleshooting Guide (24) Digital trunk failure (RAI signal reception) Error Code 1319 xyy : Digital trunk RAI signal reception x = 1 to 3 : Shelf number yy = 01 to 14 : Slot number Possible cause of T1, E1 or PRI30 card (physical number xyy) received the RAl (Remote the malfunction Alarm Indication) signal sent from the Central Office.
  • Page 304 Confirm that the setting of “Frame Sequence” and “Line Coding” are matched with that of the leased lines. If not, change the setting of your KX-TD500 and CSU. Then check the clock mode. Check the cabling between “T1, E1 or PRI30 and CSU” and “CSU and NIU”.
  • Page 305 Confirm that the setting of “Frame Sequence” and “Line Coding” are matched with that of the leased lines. If not, change the setting of your KX-TD500 and CSU. Then check the clock mode. Check the cabling between “T1, E1 or PRI30 and CSU”...
  • Page 306 This PBX fulfills the requirements of following European regulations: 73/23/EEC Low Voltage Directive 89/336/EEC Electromagnetic compatibility (Basic EMC Publication) 92/31/EEC Electromagnetic compatibility (Supplement) 93/68/EEC CE mark For above mentioned standards the unit is signed with the CE-mark. Notice: CE Standards do not apply to the following models: KX-TD500SA, KX-TD500HK, KX-TD500RU. Copyright: This manual is copyrighted by Kyushu Matsushita Electric Co., Ltd.

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