Page 1 ITAL LINE Digital Super Hybrid System User Manual KX-TD500 Model No. Please read this manual before connecting the Digital Super Hybrid System and save this manual for future reference.
Page 2 Thank you for purchasing the Panasonic Digital Super Hybrid System. Telephones More Extensions This system can connect Panasonic Digital and This system can double the extension capacity Analogue Proprietary Telephones. Single line by connecting a Proprietary Telephone and a Sin- devices such as a Single Line Telephone, facsimi- gle Line Telephone.
Page 3 Greek analogue Public Switched Telephone Network (PSTN) Notice • We, Kyushu Matsushita Electric Co., Ltd. of Matsushita Electric Industrial Co., Ltd./Panasonic Testing Centre (Europe) GmbH, declare that this equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
Page 4: Important Information
Important Information Important Information WARNING THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE PERSONNEL. WHEN A FAILURE OCCURS WHICH RESULTS IN THE INTERNAL PARTS BECOMING ACCESSIBLE, DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THIS UNIT TO YOUR DEALER. DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION PRIOR TO RELOCATING THE EQUIPMENT, AND RECONNECT THE POWER FIRST.
Page 5 Do not use benzine, thinner, or any abrasive powder to clean the cabinet. Wipe it with a soft cloth. • Do not use any handset other than a Panasonic handset. The serial number of this product may be found on the label affixed to the bottom of the unit.
Page 6: Table Of Contents
Table of Contents Table of Contents 1 OVERVIEW 1.1 Capacity ........................10 1.2 Connection Example....................11 1.3 Adding Another Telephone in Parallel ..............13 2 Operation 2.1 Before Operating the Telephones................16 2.2 Making Calls ......................24 2.2.1 Basic Calling ........................24 2.2.2 Easy Dialling ........................
Page 7 Table of Contents 2.6.3 Answering a Paged Announcement................... 104 2.7 Setting the Telephone According to Your Needs ..........106 2.7.1 Setting the Alarm (Timed Reminder (Wake-Up Call)) ............106 2.7.2 Refusing Incoming Calls (Do Not Disturb [DND])..............110 2.7.3 Receiving a Call Waiting (Call Waiting/Off-Hook Call Announcement [OHCA]/Whisper OHCA) 112 2.7.4 Denying the Paged Announcement (Paging—Deny) ............114 2.7.5 Displaying Your Number on the Called Party and Calling Party's Telephone (Calling/ Connected Line Identification Presentation [CLIP/COLP]) ..........116...
Page 8 Table of Contents 3.1.4 Changing the Settings (Station Programming) ..............194 3.1.5 Changing Service Level of Extensions (Switching COS) ........... 195 3.2 System Control...................... 197 3.2.1 Turning on the External Background Music (Background Music [BGM]—External)... 197 3.2.2 Recording Outgoing Messages ..................198 3.2.3 Trunk Busy-out Setting.......................
Page 9: Overview
OVERVIEW Section 1 OVERVIEW This section briefly outlines your system. User Manual...
Page 10: Capacity
OVERVIEW 1.1 Capacity The KX-TD500 system can consist of one, two, or three shelves (Basic and Expansion 1/2). Each shelf contains its own power supply. [Building Block System] D IG IT AL R ID O FF LI N D IG...
Page 11: Connection Example
OVERVIEW 1.2 Connection Example This diagram shows you a connection example including optional equipment. Paging Speaker 1 Amplifier DI GI L SU R HY F LI Paging Speaker 2 Amplifier Radio Printer Radio To AC Outlet Battery Adaptor KX-A46 Automobile-type batteries, connected in series Personal Computer (PC) •...
Page 12 OVERVIEW Central Office Lines L SUP Doorphone 1 Doorphone 2 Doorphone 3 Doorphone 4 (two pair) (two pair) Off Premise Extension Power KX-TD500 System Unit KX-T96186 KX-T7220 (one pair) (two pair) (two pair) KX-T7431 Single Line Telephone (two pair) (one pair)
Page 13: Adding Another Telephone In Parallel
OVERVIEW 1.3 Adding Another Telephone in Parallel A Panasonic Proprietary Telephone and a Single Line Telephone, including a facsimile, cordless telephone, etc., can be connected to one extension jack in parallel. There are two types of parallel connections. • Parallelled Telephone Connection Any Proprietary Telephone and a Single Line Telephone These telephones share the same extension number.
Page 14 OVERVIEW Method 2 L SUP <Back of the KX-T7400 Series DPTs> To Single Line Telephone 4-conductor wiring cord To system Connect pins "T," "R," "D1" and "D2." 2-conductor wiring cord Connect pins "T" and "R." <Back of the KX-T7200 Series DPTs> To Single Line To system Telephone...
Page 15: Operation
Operation Section 2 Operation This chapter shows you how to operate each feature step by step. Read this chapter to become familiar with the many useful features of this system. User Manual...
Page 16: Before Operating The Telephones
2.1 Before Operating the Telephones What kind of telephone can be used? You can use a Single Line Telephone (SLT), such as a rotary pulse telephone or a Panasonic Proprietary Telephone (PT) such as the KX-T7436. Operate the feature depending on the telephone you are using.
Page 17 Operation The functions of Terminal Equipment are similar to Single Line Telephone functions except for the following features: • Absent Message • Executive Busy Override • Alternate Calling - Ring / Voice • Extension Group / Incoming Group Service (Hunting, Operator, Ring, UCD) •...
Page 18 Operation Display In this manual, you will see "the display ..." This refers to the display of a Panasonic Proprietary Telephone. If your telephone is not a Panasonic Proprietary Telephone with a display, the message will not be displayed. If you use a Panasonic Display Proprietary Telephone (Display PT), the display helps you confirm the settings.
Page 19 • Press the MONITOR button. Press the corresponding function Wait for an answer. button on the Proprietary Telephone. (Please refer to "When You Use a Panasonic Proprietary Telephone" in this section.) Enter the required number. Talk. desired no. <Example> account code Enter the account code.
Page 20 Operation When You Use a Panasonic Proprietary Telephone When you use a Panasonic Proprietary Telephone and the DSS Console, they may have some of the useful function buttons listed below. These buttons make operations simple. The illustrations may differ from the buttons on your telephone.
Page 21 Operation Used to enter and exit the Station/User Primary Directory Number: Used to Programming mode. make or receive an intercom / outside PROGRAM (PDN) call. This button can also be used to set / cancel various features available for the extension. PF (Programmable Feature): Located Soft: Used to perform a function or on the upper part of the CO button...
Page 22 Operation Using a Jog Dial The Jog Dial can be used for the display contrast and the volume control or you can search for desired items on the display. Rotate the Jog Dial in the either direction as desired. The contrast or the volume level and the items will change as follows: Left Right...
Page 23 (9 or 801-848). Conditions • A Panasonic proprietary telephone user can enter an account code during a conversation and when hearing a reorder tone after the other party hangs up. • If you enter the wrong code, press the " " key while entering the account code and then re-enter the code.
Page 24: Making Calls
Operation 2.2 Making Calls 2.2.1 Basic Calling — Calling another extension — Calling an external party Calling another extension To another extension (Intercom Call) PT and SLT PT / SLT extension no. (DSS) Off-hook. Enter extension Talk. number or press DSS. <Example>...
Page 25 Operation • Hands-free operation To keep your hands-free, press the SP-PHONE button instead of lifting the handset. You can then perform other tasks at the same time. Helpful hints for the hands-free operation Use your telephone in a quiet room for best performance. If the other party has difficulty hearing you, decrease the volume.
Page 26 Operation Calling an external party You have to seize an outside line before dialling an outside phone number because external calls are made via your system. Select one of the following methods: • Press an idle button. (CO) • Dial automatic line access number An idle line is selected automatically.
Page 27 Operation 4.1 Customising Your Phone (Station Programming) • 4.1.1 Initial Settings Preferred Line Assignment — Outgoing Select the seized line when going off-hook. • 4.1.2 Customising the Buttons You can re-arrange the CO button assignment and change the ringing tone for each CO button.
Page 28: Easy Dialling
Operation 2.2.2 Easy Dialling This is convenient for frequently dialled phone numbers. — With one button — To a pre-set party by going off-hook — Using numbers stored at your extension — Using a single digit number — Using numbers stored in the system —...
Page 29 Operation Using numbers stored at your extension (Station Speed Dialling) You can store up to 10 numbers at your extension for your personal use. To store a phone number PT / SLT station speed desired no. dial no. C.Tone Dial #. Off-hook.
Page 30 Operation • Each speed dial number can be up to 24 digits long. • More than one speed dial number can be used for long telephone numbers, if the number is divided when stored. <Example> If the number is divided and stored in system speed dial numbers 001 and 002: AUTO DIAL AUTO DIAL STORE...
Page 31 Operation To a pre-set party by going off-hook (Pickup Dialling) You can make an extension or outside call simply by going off-hook if you pre-assigned. To store a phone number PT / SLT desired party’s no. C.Tone Off-hook. Dial 742. Enter the desired Dial #.
Page 32 Operation To store a phone number (contd.) T7436 / T7235 desired Features Pickup DL Prg (→..+#) party’s no. PREV Press "Features." Press "Pickup DL Prg." Enter the desired party’s number Rotate Jog Dial or (max. 24 digits). press "PREV" until the following is displayed.
Page 33 Operation To set/cancel PT / SLT Cancel C.Tone Dial 74. Dial 1 to set On-hook. Off-hook. or 0 to cancel. T7431 MODE → P i c k u p D i a l 1 / 0 Cancel SELECT MODE Press SELECT. Press MODE until Rotate Jog Dial Dial 1 to set...
Page 34 Operation To dial PT / SLT Off-hook. • To call another party, dial the desired party's phone number before the pre-set line is connected. (Default: 1 second) • " " can also be stored as a digit. Using a single digit number (Quick Dialling) PT / SLT quick dial no.
Page 35 Operation To a Phantom extension You can call extensions associated with a Phantom extension. The call arrives at all extensions who have the same Phantom 1234 1234 extension number. 1234 1234 To call a phantom extension PT / SLT (Phantom) phantom extension no.
Page 36: Redial
Operation 2.2.3 Redial This is convenient when calling the same external party again. — Redialling the last outside phone number you dialled — Saving the outside phone number for redialling • Up to 24 digits can be saved and redialled. The line access number is not counted as a digit. •...
Page 37 Operation To dial (Save) Off-hook. Press Save. 4.1 Customising Your Phone (Station Programming) • 4.1.2 Customising the Buttons Create or re-arrange a Save button. 4.3 Customising Your System (User Programming) • 4.3.5 Flexible CO Button Assignment (005) User Manual...
Page 38: When The Dialled Line Is Busy Or There Is No Answer
Operation 2.2.4 When the Dialled Line is Busy or There is No Answer — Reserving a busy line — Leaving a message waiting indication — Sending a call waiting tone — Joining an existing call Reserving a busy line (Automatic Callback Busy) You can set the telephone to receive callback ringing when a dialled line becomes idle.
Page 39 Operation To cancel PT / SLT C.Tone On-hook. Off-hook. Dial 46. T7431 MODE → C a l l b a c k C a n c e l SELECT MODE C.Tone Press SELECT. Rotate Jog Dial until On-hook. Press MODE until "Feature Access"...
Page 40 Operation Sending a call waiting tone (Busy Station Signalling [BSS]) The other party will know your call is waiting. PT / SLT While hearing a busy tone Press "BSS" or dial 1. • If "BSS" is not displayed or you hear a reorder tone, this feature is not set at the other party's phone.
Page 41 Operation Leaving a message waiting indication (Message Waiting) If the other extension is busy or does not answer your call, you can leave a message waiting indication (MESSAGE button light turns on and/or indication tone is emitted when going off-hook) on that extension. This prompts the other extension user to call you back.
Page 42 Operation To leave/cancel a message waiting indication (contd.) T7433 → M S G O f f e x t FEAT SHIFT M S G O n e x t S E L M E N U Press "FEAT." Rotate Jog Dial until Press "SEL."...
Page 43 Operation To call back PT / SLT PT / SLT with Message Lamp MESSAGE D.Tone 4 Talk. Off-hook. Press MESSAGE or dial 702. To clear all message waiting indications PT / SLT with Message Lamp your extension D.Tone 4 Off-hook. Dial 700.
Page 44 Operation Joining an existing call (Executive Busy Override) You can call the party who is talking with another on the telephone and then a three-party conversation is established. Some extensions may be restricted from performing this function. To join PT / SLT Intercom / outside call Outside call While hearing a busy tone...
Page 45: Calling Without Restrictions
(9 or 801-848). • A Panasonic Proprietary Telephone user can enter an account code during a conversation and when hearing a reorder tone after the other party hangs up. • If you enter the wrong code, press the " " key while entering the account code and then re-enter the code.
Page 46 Operation 4.1 Customising Your Phone (Station Programming) • 4.1.2 Customising the Buttons Create or re-arrange an Account button. 4.3 Customising Your System (User Programming) • 4.3.5 Flexible CO Button Assignment (005) Using your calling privilege at another extension (Walking COS) You can use your calling privileges (Class of Service) at another extension.
Page 47 Operation T7433 → W K . C O S c o d e + e x t FEAT SHIFT walking COS A B S T M S G O f f password M E N U S E L Enter walking Press "FEAT."...
Page 48 Operation To call an extension who is refusing to receive the call (Do Not Disturb [DND] Override) PT / SLT While hearing the DND tone Over Press "Over" or dial 1. • Only a pre-programmed extension can execute this feature. •...
Page 49: Alternating The Calling Method (Alternate Calling-Ring/Voice)
Operation 2.2.6 Alternating the Calling Method (Alternate Calling— Ring/Voice) The calling method, either ring or voice, is set by the Ring called extension when an intercom call is received. Ring Hello However, you can change the method temporarily. With Voice-Calling, you can talk to the party as soon as the line is connected.
Page 50: To Access Another Party Directly From Outside (Direct Inward System Access [Disa])
Operation 2.2.7 To Access Another Party Directly from Outside (Direct Inward System Access [DISA]) External callers can call extensions in the KX- TD500 system, or other external party via KX- DIGI TD500 system. An outgoing message greets the LINE ALAR caller and gives information about how to access an extension.
Page 51 Operation To call an extension From Outside Telephone In Non Security Mode / Trunk Security Mode DISA desired no. phone no. R.B.Tone and DISA outgoing Enter DISA Enter desired message phone number. number. In All Security Mode DISA DISA user desired no.
Page 52 Operation To re-try From Outside Telephone To dial a different number during a conversation with an outside party or while hearing the ringback, reorder, or busy tone desired no. D.Tone Dial Enter desired number. Enter a line access number (9 or 801 to 848) as the first digit when calling an external party.
Page 53: Receiving Calls
If the Caller ID feature is available, you may confirm the caller's phone number and name before answering an outside call. Pressing the SHIFT button displays the outside line number and name. <Example> 0111111111 10101 Panasonic John Thomas Extension STA Speed Extension...
Page 54 Operation 4.1 Customising Your Phone (Station Programming) • 4.1.1 Initial Settings— Preferred Line Assignment — Incoming Select the seized line when going off hook. Intercom Alert Assignment Select the Calling method, either ring or the other party's voice. • 4.1.2 Customising the Buttons You can re-arrange the CO button assignment and change the ringing tone for each CO button.
Page 55: Answering Hands-Free (Hands-Free Answerback)
Operation 2.3.2 Answering Hands-free (Hands-free Answerback) You can answer an intercom call without going off-hook as soon as the line is connected. You will hear the caller talking without the phone ringing. To set/cancel While on-hook AUTO ANSWER MUTE Press AUTO ANSWER/MUTE.
Page 56: Answering A Call Ringing At Another Telephone (Call Pickup)
Operation 2.3.3 Answering a Call Ringing at Another Telephone (Call Pickup) You can answer an incoming call that is ringing at another extension from your phone without leaving your desk. The following types are available: Outside (CO) Call Pickup: Picks up an outside call. Group Call Pickup: Picks up a call ringing at an extension within your extension group.
Page 57 Operation T7433 → C . P i c k u p C O FEAT SHIFT C . P i c k u p D N Y 1 / 0 M E N U S E L C.Tone (Optional) Press SHIFT Press "FEAT."...
Page 58: Answering A Call Via An External Speaker (Trunk Answer From Any Station [Tafas])
Operation 2.3.4 Answering a Call via an External Speaker (Trunk Answer From Any Station [TAFAS]) You can answer an incoming CO call ringing at an external speaker from any extension. PT / SLT speaker no. C.Tone (Optional) Off-hook. Dial 42. Enter speaker Talk.
Page 59 Operation • You can also answer a paging announcement via an external speaker with this operation. User Manual...
Page 60: Using The Answer/Release Button
Operation 2.3.5 Using the ANSWER/RELEASE Button The ANSWER and the RELEASE buttons are useful for operations with the headset or in the hands- free mode. With the ANSWER button, you can answer all incoming calls to the paired/your own telephone. With the RELEASE button, you can disconnect the line during or after a conversation, or complete transferring a call.
Page 61 Operation • ANSWER and RELEASE buttons are provided as a fixed button on the KX-T7441, DSS Console. For other PTs and DSS Consoles, these buttons can be assigned to a flexible button (CO, DSS, PF). If you press the ANSWER button to answer a new call during the current call, the current call will be disconnected.
Page 62: During A Conversation
Operation 2.4 During a Conversation 2.4.1 Holding a Call — Holding a Call — Denying other people the possibility of retrieving calls held at your extension — Holding a call in a system call parking zone • If a call is not retrieved within a pre-programmed time, you will hear an alarm as a reminder.
Page 63 Operation To retrieve a call PT / SLT At the holding extension (CO) (PDN) (SDN) INTERCOM Off-hook. Press CO/INTERCOM/PDN/SDN Talk. or dial 50. To retrieve an outside call held at another extension (CO) trunk port physical no. C.Tone Press CO whose indicator is flashing Talk.
Page 64 Operation Denying other people the possibility of retrieving calls held at your extension (Exclusive Call Hold) The call placed on Exclusive Hold can only be retrieved from the extension on which the call is held. To place a call on Exclusive Hold During a conversation HOLD HOLD...
Page 65 Operation Holding a call in a system call parking zone (Call Park) You can hold a call in the system common call parking zone and perform other operations. The parked call can be retrieved from any extension. Up to 100 calls can be parked in the system. To set PT / SLT During a conversation...
Page 66 Operation To set (contd.) T7436 / T7235 During a conversation Features parking zone no. Call Park (→O0-99) NEXT C.Tone D.Tone Press "Features." Press "Call Park." On-hook. Enter parking zone number (00-99). Rotate Jog Dial or press "NEXT" until the following is displayed. User Manual...
Page 67 Operation To retrieve PT / SLT parking zone no. C.Tone (Optional) Dial 52. Talk. Off-hook. Enter parking zone number (00-99). T7431 MODE → parking zone no. C a l l P a r k 0 0 - 9 9 SELECT MODE C.Tone Press SELECT.
Page 68: Talking To Two Parties Alternately (Call Splitting)
Operation 2.4.2 Talking to Two Parties Alternately (Call Splitting) If a new call comes in on your extension when you are engaged in the call, you can answer the new call without losing the current call. Then you can talk to either one of two parties alternately while putting the other on hold.
Page 69: Transferring A Call
Operation 2.4.3 Transferring a Call — Transferring a call to an extension — Transferring a call to an extension (Ringing Transfer) — Transferring a call to a phantom — Transferring a call to the Remote extension Resource — Transferring a call to an extension —...
Page 70 Operation Transferring a call to an extension (PDN Call) (DN type PT only) During a conversation (SDN) (SDN) TRANSFER C.Tone D.Tone D.Tone R.B.Tone Press TRANSFER. Press SDN. Press SDN. Talk. On-hook. This step can be skipped. Transferring a call to an extension (Ringing Transfer) You can transfer a call on an SDN button to another extension with a simple operation.
Page 71 Operation Transferring a call to the Remote Resource PT / SLT During a conversation TRANSFER (One-Touch Dialling) C.Tone D.Tone FDN* of Remote Resource Press One-Touch Dialling Press TRANSFER On-hook. or enter FDN* of or switchhook. Remote Resource. * FDN (Floating Directory Number): Virtual extension number assigned to a Remote Resource, to make it appear as a real extension.
Page 72 Operation • You can transfer a call to another extension simply by pressing the DSS button associated with the transfer destination extension (One-Touch Transfer). You do not have to press the TRANSFER button. • The call will be released from your extension automatically after dialling the destination extension number (Released Link Operation).
Page 73: Answering A Call Waiting
Operation 2.4.4 Answering a Call Waiting — Answering a call waiting in the system — Answering a call waiting from the central office Answering a call waiting in the system During a conversation, a call waiting tone or voice announcement through the telephone speaker or the handset occurs when an outside call is received or another extension is letting you know another call is waiting.
Page 74 Operation 4.1 Customising Your Phone (Station Programming) • 4.1.1 Initial Settings— Call Waiting Tone Type Selection Determine the tone depending on the second call, either an outside call or an extension. Tone 1 (Default) 15 s Intercom/Outside call Tone 2 (Special Tones) Intercom call Outside call Answering a call waiting from the central office...
Page 75: Three-Party Conversation
Operation 2.4.5 Three-party Conversation — Adding a third party during a conversation — Leaving a three-party conference — Letting a third party join your call Adding a third party during a conversation (Conference, three-party) PT / SLT CONF CONF desired party’s no.
Page 76 Operation To return to the conference call from unattended conference PT / SLT While hearing alert ringing While the others are talking (CO) (CO) (SDN) (PDN) (SDN) (PDN) Off-hook or press CO, PDN or SDN. Press CO, PDN or SDN. To talk to the third party while holding the original party TRANSFER C.Tone...
Page 77 Operation Letting a third party join your call (Privacy Release) You can let a third party join your current outside call. During a conversation Ask the third party to perform the step below. (CO) C.Tone (Optional) Press lighted CO. Talk. (CO) Press flashing green A three-party conference call...
Page 78: Five-Party Conversation
Operation 2.4.6 Five-party Conversation You (PT user) can originate a five-party conference call which includes inside and/or outside parties. – Originating a five-party conference call – Terminating a five-party conference call Originating a five-party conference call (Conference, five-party) D.Tone Dial 52 . Off-hook.
Page 79 Operation Terminating a five-party conference call (conference originator only) During a five-party conversation (CO) (PDN) (SDN) On-hook. Press an idle CO, PDN or SDN. • Up to two five-party conference calls can be held at a time in the system. •...
Page 80: Mute
Operation 2.4.7 Mute You can disable the microphone or the handset to consult privately others in the room while listening to the other party on the phone through the telephone speaker or the handset. There are two types of mute as follows: Handset Mute: During a conversation using the handset.
Page 81: Letting Other People Listen To The Conversation (Off-Hook Monitor) [Kx-T7431, Kx-T7433, Kx-T7436 And Kx-T7565 Only]
Operation 2.4.8 Letting Other People Listen to the Conversation (Off- Hook Monitor) [KX-T7431, KX-T7433, KX-T7436 and KX-T7565 only] You can let other people in the room listen to the conversation through the telephone speaker while continuing the conversation using the handset. To set/cancel T7431 / T7433 / T7436 / T7565 During a conversation...
Page 82: End-To-End Dtmf Signalling (Tone Through)
Operation 2.4.9 End-to-End DTMF Signalling (Tone Through) DTMF signalling is required for access to special network services offered by some telephone companies. This system allows you to signal the other end using DTMF tones during an established call. End-to-End DTMF Signalling (1) During a conversation required code Enter required code.
Page 83 Operation To cancel End-to-End DTMF Signalling mode During a conversation (Tone Through) Press Tone Through. Tone Through mode is cancelled. • If the dial type of the line is assigned to DTMF, Tone Through mode is established automatically after the dialling sequence is finished and the call is established. •...
Page 84: Before Leaving Your Desk
Operation 2.5 Before Leaving Your Desk 2.5.1 Forwarding Your Calls (Call Forwarding) You can have your incoming calls forwarded to a specific destination. All Calls: All calls are forwarded to the pre- assigned extension regardless of the status of your extension.
Page 85 Operation To set PT / SLT For "Follow Me," dial your extension number. All Calls Busy FWD/DND No Answer extension no. Busy/No Answer C.Tone Follow Me On-hook. Off-hook. Press FWD/DND Enter extension or dial 710. Enter required number. number. (Max. 24 digits) To Outside line line access phone no.
Page 86 Operation To cancel PT / SLT FWD/DND C.Tone Dial 0. On-hook. Off-hook. Press FWD/DND or dial 710. From destination C.Tone your extension no. Dial 8. Enter your extension number. T7436 / T7235 FWD/DND Cancel FWD/DND C.Tone Press "FWD/DND Cancel." On-hook. Off-hook.
Page 87 Operation • A call can only be forwarded to one target telephone. For example, extension A's call is forwarded to extension B. Extension B's call is forwarded to extension C. A call to extension A is forwarded to extension B, but the call would not be forwarded directly to extension C from A.
Page 88: Forwarding Your Calls By Isdn (Call Forwarding By Isdn Provider)
Operation 2.5.2 Forwarding Your Calls by ISDN (Call Forwarding by ISDN Provider) You can have your incoming calls forwarded to an outside number via ISDN network. This is the Call Forwarding feature provided by the ISDN network. This feature can be categorised as follows: Call Forwarding Unconditional (CFU) Allows you to have all your incoming calls forwarded to an outside number via ISDN network regardless of the status of your extension.
Page 89 Dial #. • This feature can be used together with the regular Call Forwarding/Do Not Disturb feature provided by the KX-TD500 System. • Some ISDN operators do not support one or more of setting and cancelling Call Forwarding by ISDN Line Functions.
Page 90: Showing An Absent Message On The Caller's Telephone Display (Absent Message Capability)
2.5.3 Showing an Absent Message on the Caller's Telephone Display (Absent Message Capability) You can show the reason for your absence, if the calling extension uses a Panasonic Proprietary Telephone with a display. This way the caller will know when you will be available. You can choose one of nine messages.
Page 91 Operation To set (contd.) T7431 1 1 1 Will Return Soon Gone Home MODE At Ext %%% + → Extension no. A B S T M S G O n 1 - 9 Back at %%:%% + Hour : Minute SELECT MODE Out until %%/%% +...
Page 92 Operation To cancel PT / SLT C.Tone On-hook. Off-hook. Dial 7500. T7431 MODE → A B S T M S G O f f SELECT MODE C.Tone Rotate Jog Dial Press SELECT. On-hook. Press MODE until until "ABST MSG "Feature Access" Off"...
Page 93: Preventing Other People From Making Outside Calls Using Your Telephone (Electronic Station Lockout)
Operation 2.5.4 Preventing Other People from Making Outside Calls Using Your Telephone (Electronic Station Lockout) You can lock your extension so that other users cannot make outside calls from your extension. To lock/unlock PT / SLT desired code desired code Lock C.Tone desired code...
Page 94 Operation To lock/unlock (contd.) T7436 / T7235 Features Station Lock (→abcabc) PREV Press "Features." Press "Station Lock." Rotate Jog Dial or press "PREV" until the following is displayed. desired code desired code Lock C.Tone desired code Unlock On-hook. Enter desired code (3 digits) twice to lock or once to unlock.
Page 95: Leaving A Group (Log-In/Log-Out)
Operation 2.5.5 Leaving a Group (Log-In/Log-Out) You can set your status in an extension group/ incoming group. Set Log-Out when you leave the office so that incoming calls will temporarily skip your extension in the receiving order. When you return, set Log-In so that calls will reach your extension.
Page 96 Operation Log-In/Log-Out (For members of an Extension Group and Phantom Extensions) (contd.) T7431 Log-Out MODE → L o g i n / o u t 1 / 0 Log-In SELECT MODE Dial 0 to log-out Rotate Jog Dial Press SELECT. Press MODE until or 1 to log-in.
Page 97 Operation Group Log-In/Log-Out (for members of an Incoming Group) PT / SLT Log-Out FDN* of an Incoming Log-In group Off-hook. Dial 48. Dial 0 to log-out Press for all Incoming or 1 to log-in. groups or enter FDN* of an Incoming group. C.Tone On-hook.
Page 98: Making/Answering An Announcement
Operation 2.6 Making/Answering an Announcement 2.6.1 Paging You can make a voice announcement to several people at the same time. Your announcement is sent over the Proprietary Telephone speakers and/or external speakers. The paged person can answer your paging from any telephone (including SLTs).
Page 99 Operation External (contd.) T7431 speaker no. MODE → P a g e E x t r n 0 - 2 SELECT MODE Rotate Jog Dial Press SELECT. Enter speaker number Press MODE until until "Page Extrn" "Feature Access" (1 or 2) or 0 (for all). is displayed.
Page 100 Operation Group PT / SLT group no. C.Tone (Optional) Dial 33. Announce. Wait for an answer. Off-hook. Talk. Enter group number (01-16) or # (for all). T7431 group no. MODE → P a g e G R P 0 1 - 1 6 SELECT MODE Enter group number...
Page 101 Operation Group (contd.) T7436 / T7235 group no. Features Paging Group (→#,01-16) PREV Press "Paging Group." Press "Features." Enter group number (01-16) or # (for all). Rotate Jog Dial or press "PREV" until the following is displayed. C.Tone (Optional) Announce. Wait for an answer.
Page 102: Paging A Person And Transferring A Call
Operation 2.6.2 Paging a Person and Transferring a Call You can transfer a call after making a paging announcement. Through an external speaker and telephone speakers PT / SLT During a conversation TRANSFER D.Tone C.Tone (Optional) Dial 32 or 33 . Announce.
Page 103 Operation Through the telephone speakers of a particular paging group PT / SLT During a conversation group no. TRANSFER D.Tone C.Tone (Optional) Dial 33. Enter group number Announce. (01-16) or # (for all). Press TRANSFER or switchhook. C.Tone (Optional) On-hook. Wait for an answer.
Page 104: Answering A Paged Announcement
Operation 2.6.3 Answering a Paged Announcement You can answer an announced page at any extension within the system. Through an external speaker PT / SLT speaker no. C.Tone (Optional) Dial 42. Enter speaker Talk. Off-hook. number (1 or 2). T7431 MODE speaker no.
Page 105 Operation Through the telephone speakers PT / SLT C.Tone (Optional) Dial 43. Talk. Off-hook. T7431 MODE → P a g e - G R P A N S SELECT MODE C.Tone (Optional) Rotate Jog Dial until Press SELECT. On-hook. Press MODE until "Page-GRP ANS"...
Page 106: Setting The Telephone According To Your Needs
Operation 2.7 Setting the Telephone According to Your Needs 2.7.1 Setting the Alarm (Timed Reminder (Wake-Up Call)) You can receive a ringback alarm at your telephone to remind you of a meeting, appointment or as a wake-up call. The setting can be for either one time only or daily (every day until cancelled) at a pre- set time.
Page 107 Operation To set (contd.) T7433 → T i m e d R e m i n d e r FEAT SHIFT T R K R o u t e C T L M E N U S E L Press SHIFT until Press "FEAT."...
Page 108 Operation To cancel (contd.) T7431 MODE → T i m e d R e m i n d e r SELECT MODE C.Tone Rotate Jog Dial until Press SELECT. Dial 0. On-hook. Press MODE until "Feature Access" "Timed Reminder" is displayed. is displayed.
Page 109 Operation To stop or answer the ringback alarm PT / SLT any key Press any key or go off-hook and on-hook. • If you receive an incoming call during ringback alarm, ringing starts after the ringback alarm stops. • If you are having a conversation during the pre-set time, the ringback alarm will start after your conversation.
Page 110: Refusing Incoming Calls (Do Not Disturb [Dnd])
Operation 2.7.2 Refusing Incoming Calls (Do Not Disturb [DND]) You may set this feature during a meeting or when you are busy. To set/cancel PT / SLT FWD/DND Cancel C.Tone Dial 1 to set Off-hook. Press FWD/DND On-hook. or 0 to cancel. or dial 710.
Page 111 Operation • Specified extensions can override this setting and call DND extensions (Do Not Disturb [DND] Override). • The FWD/DND button light shows the current status as follows: Off: Both features are not set. Red on: DND mode This setting can be changed Red flash: FWD mode by System Programming.
Page 112: Receiving A Call Waiting (Call Waiting/Off-Hook Call Announcement [Ohca]/Whisper Ohca)
Operation 2.7.3 Receiving a Call Waiting (Call Waiting/Off-Hook Call Announcement [OHCA]/Whisper OHCA) During a conversation, you can be informed of a call waiting with a tone or voice announcement through your speaker or handset. (Default: No tone) Call waiting tone: a waiting tone through the handset.
Page 113 Operation To set/cancel (contd.) T7433 → C . W a i t i n g 0 - 3 FEAT SHIFT C a l l P a r k 0 0 - 9 9 M E N U S E L Press "FEAT."...
Page 114: Denying The Paged Announcement (Paging-Deny)
Operation 2.7.4 Denying the Paged Announcement (Paging—Deny) You can refuse any paged announcement sent through your telephone speaker. To set/cancel Cancel C.Tone On-hook. Off-hook. Dial 721. Dial 1 to set or 0 to cancel. T7431 MODE → P a g e D e n y 1 / 0 SELECT MODE...
Page 115 Operation To set/cancel (contd.) T7436 / T7235 Features Page Deny On/Off (→1/0) Cancel PREV C.Tone C.Tone Press "Features." Press "Page Deny On/Off." Dial 1 to set On-hook. or 0 to cancel. Rotate Jog Dial or press "PREV" until the following is displayed. User Manual...
Page 116: Displaying Your Number On The Called Party And Calling Party's Telephone
Operation 2.7.5 Displaying Your Number on the Called Party and Calling Party's Telephone (Calling/Connected Line Identification Presentation [CLIP/COLP]) CLIP: When making a call, you can let the other party see your pre-assigned identification number. COLP: When receiving a call, you can let the party calling you see your pre-assigned identification number.
Page 117: Identification Restriction [Clir])
Operation 2.7.6 Preventing Your Number Being Displayed on the Called Party's Telephone (Calling Line Identification Restriction [CLIR]) When making a call, you can prevent the other party from seeing your identification number. You can change the setting at any time for a particular call. This is one of the ISDN supplementary services. To set/cancel PT / SLT Cancel...
Page 118: Identification Restriction [Colr])
Operation 2.7.7 Preventing Your Number Being Displayed on the Called Party's Telephone (Connected Line Identification Restriction [COLR]) When receiving a call, you can prevent the caller from seeing your identification number. This is one of the ISDN supplementary services. To set/cancel PT / SLT Cancel C.Tone...
Page 119: Denying Other People The Possibility Of Picking Up Your Calls (Call Pickup Deny)
Operation 2.7.8 Denying Other People the Possibility of Picking up Your Calls (Call Pickup Deny) You can prevent other extension users from picking up your calls with the "Call Pickup" feature. PT / SLT Deny Allow C.Tone Dial 720. Dial 1 to deny On-hook.
Page 120 Operation T7436 / T7235 Deny Features C.Pickup Deny (→1/0) NEXT Allow C.Tone Press "Features." Press "C.Pickup Deny." Dial 1 to deny On-hook. or 0 to allow. Rotate Jog Dial or press "NEXT" until the following is displayed. User Manual...
Page 121: Denying Other People The Possibility Of Joining Your Conversation (Executive Busy Override Deny)
Operation 2.7.9 Denying Other People the Possibility of Joining Your Conversation (Executive Busy Override Deny) You can deny other extension users the possibility of intruding your established call. PT / SLT Deny Allow C.Tone Dial 733. Dial 1 to deny On-hook.
Page 122 Operation T7436 / T7235 Deny Features Busy Ovrd Deny (→1/0) Allow NEXT C.Tone Press "Features." Press "Busy Ovrd Deny." Dial 1 to deny On-hook. or 0 to allow. Rotate Jog Dial or press "NEXT" until the following is displayed. • Only a pre-programmed extension can execute this feature.
Page 123: Turning On The Background Music (Bgm)
Operation 2.7.10 Turning on the Background Music (BGM) You can listen to background music through your telephone speaker while on- hook. To utilise this feature, an external music source, such as a radio, must be connected to the system beforehand. To set/cancel While on-hook Press “BGM”...
Page 124: Protecting Your Line Against Indication Tones (Data Line Security)
Operation 2.7.11 Protecting Your Line against Indication Tones (Data Line Security) You can protect the line against indication tones, such as call waiting tone or interruptions (Executive Busy Override). Set this feature if your extension is connected to a data communication device, such as a personal computer or facsimile, to secure data transmission.
Page 125 Operation To set/cancel (contd.) T7433 → D a t a L i n e 1 / 0 FEAT SHIFT D o o r O p e n 1 - 8 M E N U S E L Press "SEL." Press SHIFT until Press "FEAT."...
Page 126: Checking The Day/Night Service Status
Operation 2.7.12 Checking the Day/Night Service Status You can check the current system operation mode, day time (business hours) or night (after business hours). Display PT While on-hook Dial #. • Any Display PT user can check the status. User Manual...
Page 127: Setting The Parallel Connected Telephone Ringer (Parallelled Telephone Connection)
Operation 2.7.13 Setting the Parallel Connected Telephone Ringer (Parallelled Telephone Connection) A Proprietary Telephone user can choose whether the Single Line Telephone connected in parallel will ring or not, when an incoming call is received. (Default: No ring) Ring No ring C.Tone Dial 1 to ring On-hook.
Page 128 Operation T7436 / T7235 Features Parallel On/Off (→1/0) Cancel PREV C.Tone Press "Features." Dial 1 to set On-hook. Press "Parallel On/Off." or 0 to cancel. Rotate Jog Dial or press "PREV" until the following is displayed. • Even if "No ring" is selected, the call can be answered with the Single Line Telephone by lifting the handset.
Page 129: Clearing The Feature Settings At Your Extension (Station Programme Clear)
Operation 2.7.14 Clearing the Feature Settings at Your Extension (Station Programme Clear) You can clear the following features which have been set on your phone. If you change desks, and notice settings which a previous owner left on the line, you can clear these features. •...
Page 130 Operation T7433 → S T A P r o g C l e a r FEAT SHIFT T i m e d R e m i n d e r M E N U S E L C.Tone Press "FEAT." Rotate Jog Dial until Press "SEL."...
Page 131: Identifying Malicious Callers (Malicious Call Identification [Mcid])
A special arrangement with the ISDN carrier is required to utilise the MCID service. Consult your dealer for further information. • The KX-TD500 System is designed and manufactured in accordance with the following ETS (European Telecommunication Standard) specifications: ETS 300 130 Malicious Call Identification (MCID) supplementary service •...
Page 132: Using User-Supplied Equipment
Operation 2.8 Using User-supplied Equipment 2.8.1 If a Doorphone/Door Opener is Connected — Doorphone call — Opening the door Doorphone call To call from the doorphone Doorphone Press doorphone button. To call the doorphone PT / SLT doorphone no. C.Tone Dial 31.
Page 133 Operation To call the doorphone (contd.) T7433 → D o o r p h o n e 1 - 8 FEAT SHIFT E x t - B G M O n / O f f doorphone no. M E N U S E L Press "FEAT."...
Page 134 Operation From a specified extension (contd.) T7431 door opener MODE → D o o r O p e n 1 - 8 SELECT MODE C.Tone Rotate Jog Dial Press SELECT. Press MODE until Enter door opener On-hook. "Feature Access" until "Door Open" number (1-8).
Page 135 The door will be left open for five seconds (default). This setting can be changed by System Programming. • To keep the door open for another five seconds, dial 5 again using a Panasonic Proprietary Telephone. • If no one answers the doorphone call within 30 seconds, the call is cancelled.
Page 136: If A Host Pbx Is Connected
Operation 2.8.2 If a Host PBX is Connected Accessing external services (External Feature Access) You can access special features (e.g., Call Waiting) offered by a host PBX or Central Office. This feature is only effective with an outside call. DIGITA L SUPE R HYBR SYSTE...
Page 137: If A Voice Processing System Is Connected
Operation 2.8.3 If a Voice Processing System is Connected If your system is connected to a Panasonic Voice Processing System (VPS) (e.g., KX-TVP100) which can be used with a Digital Proprietary Telephone, the following functions are available: — VPS Integration —...
Page 138 Operation To cancel PT / SLT FWD/DND C.Tone Off-hook. Press FWD/DND Dial 0. On-hook. or dial 710. To transfer calls extension no. (VM Transfer) (DSS) Press VM Transfer. Enter extension number or press DSS. To listen to a stored message PT / SLT MESSAGE voice mail...
Page 139 Operation Screening calls (Live Call Screening [LCS]) While a caller is leaving a message in your mailbox, you can monitor the call. If desired, you can answer the call while monitoring. There are two methods available (Default: Hands-free mode). In both modes, if you are currently having a conversation, you will hear a call waiting tone.
Page 140 Operation To set/cancel the password (contd.) T7433 → L C S # a b c a b c FEAT SHIFT L o g L o c k a b c a b c M E N U S E L Press "FEAT."...
Page 141 Operation To cancel Live Call Screening (Live Call Screening) Press Live Call Screening. User Manual...
Page 142 Operation Operation Flowchart The operations in the shaded areas can be hands-free operations. Hands-free Mode Private Mode During a conversation (Call Waiting Tone) (Alert Tone) Monitoring Stopping the alert tone Monitoring On-hook. No operation SP-PHONE FLASH MONITOR Off-hook. Stop (LCS Cancel) Answering monitoring Press FLASH...
Page 143 Operation • The Live Call Screening (LCS) button light shows the feature status as follows: Red on: LCS is on. Off: LCS is off. Flashing green rapidly: Alert ringing in the Private mode* Flashing green slowly: Live Call Screening is in use.* * The DSS button light turns red while Live Call Screening is in use.
Page 144 Operation Recording a conversation (Two-Way Recording) You can record a conversation into a mailbox while talking on the phone. To record into your mailbox During a conversation To stop recording, press this button again. (Two-Way Record) Press Two-Way Record. To record into another mailbox During a conversation extension no.
Page 145: If Cti Service Is Used
2.8.4 If CTI Service is Used Using a CTI code (CTI Code Entry) A CTI Code (max. 16 digits) can be sent from the KX-TD500 to the CTI application (such as Panasonic Call Centre Management Software, CMS). The code is interpreted by the application for suitable action.
Page 146: After Moving To A New Location In The Office
Operation 2.9 After Moving to a New Location in the Office 2.9.1 Using the Same Extension Number and the Setting of Your Previous Extension (Walking Station) Used to move an extension to a new location in the office without re-programming. Extension data such as extension number, One-Touch dialling memory remain the same after the re- location of the extension.
Page 147: Using The Display Proprietary Telephone
(Default: Overwrite) You can modify and call back the logged numbers. To confirm Display PT <Information sample> While on-hook Outside line no. & name 10101:Panasonic Phone no. 012345678 Caller's name Nina Thomas Received date & time MAY22 09:00PM Sequence no.
Page 148 Operation To clear the log Display PT Press "CLR." To call back Display PT When the desired number is displayed CALL Off-hook. Press "CALL." User Manual...
Page 149 Operation How to treat the 31st call Display PT Overwrite Disregard C.Tone On-hook. Off-hook. Dial 56. Dial 1 to overwrite or 0 to disregard. T7433 → L o g O v r t 1 / 0 FEAT SHIFT L o g i n / o u t 1 / 0 M E N U S E L...
Page 150: Recording A Call Log [Kx-T7433, Kx-T7436, Kx-T7230, Kx-T7235 Only]
Operation 2.10.2 Recording a Call Log [KX-T7433, KX-T7436, KX-T7230, KX-T7235 only] You can record the caller's information in the call log for the callback purpose. If you do not answer the call, the log is recorded automatically. You can see the call duration by pressing the "INFO" or FWD/DND button during the conversation.
Page 151: Denying Other People The Possibility Of Seeing Your Call Log (Incoming Call Log Lock) [Kx- T7433, Kx-T7436, Kx-T7230, Kx-T7235 Only]
Operation 2.10.3 Denying Other People the Possibility of Seeing Your Call Log (Incoming Call Log Lock) [KX-T7433, KX- T7436, KX-T7230, KX-T7235 only] You can lock the display of your extension so that "Call Log" of your extension is not shown on the display.
Page 152 Operation • If you forget the code, consult an Operator or the Manager. They can unlock the call log display of any extension (Call Log Incoming, Log Lock). User Manual...
Page 153: Using The Kx-T7431, Kx-T7433, Kx-T7436 Or Kx-T7235
— Display feature list Using the KX-T7431 A KX-T7431 Panasonic Proprietary Telephone with a 1-line display allows you to make calls and operate the features using the display message. You do not have to memorise the phone numbers or feature numbers.
Page 154 KX-T7436 or KX-T7235." Using the KX-T7433 A KX-T7433 Panasonic Proprietary Telephone with a 3-line display allows you to make calls and operate the features using the display message. You do not have to memorise the phone numbers or feature numbers.
Page 155 KX-T7436 or KX-T7235." Using the KX-T7436 A KX-T7436 Panasonic Proprietary Telephone with a 6-line display allows you to make calls and operate the features using the display message. You do not have to memorise the phone numbers or feature numbers.
Page 156 Operation Rotate the Jog Dial until the desired message is at the arrow. (Please refer to "Display feature list" in "2.10.4 Using the KX-T7431, KX-T7433, KX-T7436 or KX-T7235" for the feature messages.) Press the "CALL" button or the function button to call the party. Or press the "SEL"...
Page 157 Operation *The names and phone numbers should be stored beforehand. Please refer to "Storing the names and numbers for station speed dialling" in "2.10.4 Using the KX-T7431, KX-T7433, KX-T7436 or KX-T7235." Operation using the soft buttons Press the SHIFT button repeatedly to show the third display. Press the desired button, if required.
Page 158 Operation < Initial Display > JAN 01 12:00PM Extension STA Speed Features SYS Speed Call Log CONT RING SHIFT < Second Display > NEW1 OLD1 SHIFT < Third Display > FEAT SHIFT Calling using Calling using names Making an intercom Operating the names stored in and numbers stored...
Page 159 Operation Using the KX-T7235 A KX-T7235 Panasonic Proprietary Telephone with a 6-line display allows you to make calls and operate the features using the display message. You do not have to memorise the phone numbers or feature numbers. Operation Press the desired function button on the initial display.
Page 160 (System Speed Dialling) Absent MSG On (→1-9) BSY Out Cancel (→PHY) <Example> BSY Out Confirm (→PHY) <Example> BSY Out Set (→PHY) To select Beth To select Panasonic MENU PREV NEXT Ann Parker Beth Panasonic OPQR Bob Jones Police Carol Ronald Busy Ovrd Deny (→1/0)
Page 161 Operation Storing the names and numbers for station speed dialling T7431 / T7433 To enter the programming mode To programme To exit To continue AUTO DIAL station speed dial no. PROGRAM PROGRAM STORE Press STORE. Press Dial 99. Dial Enter station speed Press PROGRAM.
Page 162 Operation T7436 / T7235 To enter the programming mode To programme To exit To continue AUTO DIAL input (function) PROGRAM PROGRAM STORE Dial 99. Press Press function. Press STORE. Press PROGRAM. PROGRAM. For the desired no. * desired no. Enter desired number (max.
Page 163 Operation Display feature list You can access the following features. These displays can be shown by rotating the Jog Dial or pressing "NEXT" or "PREV" button after selecting "Features." For their operation, please refer to the respective operating instructions in the list below. Display Display Feature Description...
Page 164 Operation Display Display Feature Description (KX-T7436 / KX-T7235) (KX-T7431 / KX-T7433) 1/0 Deny or allow other people the C.Pickup Deny 1/0) C.PickupDNY possibility of picking up your calls. Please refer to "2.7.8 Denying Other People the Possibility of Picking up Your Calls (Call Pickup Deny)."...
Page 165 Operation Display Display Feature Description (KX-T7436 / KX-T7235) (KX-T7431 / KX-T7433) 1/0 Refuse (On) or accept (Off) an Data Line On/Off 1/0) Data Line indication tone, e.g., call waiting tone. Please refer to "To set" in "2.7.11 Protecting Your Line against Indication Tones (Data Line Security)."...
Page 166 Operation Display Display Feature Description (KX-T7436 / KX-T7235) (KX-T7431 / KX-T7433) abcabc Set or cancel the password for LCS Password abcabc) LCS # the Live Call Screening feature. Please refer to "To set/cancel the password" in "2.8.3 If a Voice Processing System is Connected."...
Page 167 Operation Display Display Feature Description (KX-T7436 / KX-T7235) (KX-T7431 / KX-T7433) 0-4 Change the auto / day / night / Night Mode 0-4) Night Mode lunch / break mode. (Pre- assigned extension can also change the mode.) Please refer to "2.11.4 Switching the Day/ Night Service."...
Page 168 Operation Display Display Feature Description (KX-T7436 / KX-T7235) (KX-T7431 / KX-T7433) 1/0 Set whether a Single Line Parallel On/Off 1/0) Parallel Telephone connected in parallel will ring (On) or not (Off) when receiving a call. Please refer to "2.7.13 Setting the Parallel Connected Telephone Ringer (Parallelled Telephone Connection)."...
Page 169 Operation Display Display Feature Description (KX-T7436 / KX-T7235) (KX-T7431 / KX-T7433) Set the alarm ringing time. Timed Reminder Timed Reminder Please refer to "To set" and "To cancel in "2.7.1 Setting the Alarm (Timed Reminder (Wake- Up Call))." Verify the status of a specific TRK Route CTL PHY) TRK Route CTL trunk.
Page 170: Other Features
2.11.1 Controlling the External Modem (External Modem Control) Allows you to control the external modem, connected to the KX-TD500 System, using an RS-232C cable, by sending a pre-assigned AT command (for enabling Automatic Answer, etc.). To activate an AT command...
Page 171 Operation To activate an AT command (contd.) T7433 → E x t r n M O D E M 1 - 5 FEAT SHIFT F W D C a n c e l O n c e M E N U S E L Press "SEL."...
Page 172: Accessing The Isdn Network Service (Isdn Network Service Access)
Operation 2.11.2 Accessing the ISDN Network Service (ISDN Network Service Access) You can access services provided by the ISDN Network. To access an ISDN Service (1) (CO) (ISDN Service) D.Tone Off-hook. Press ISDN On-hook. Service. Seize an external line (CO, 9 or 801 - 848). To access an ISDN Service (2) (CO) service no.
Page 173: Monitoring The Number Of Ucd Calls Waiting To Be Answered (Ucd Monitor Mode)
Operation 2.11.3 Monitoring the Number of UCD Calls Waiting to be Answered (UCD Monitor Mode) You can (if specified as the Supervisor Extension of a UCD (Uniform Call Distribution) Group by System Programming) monitor the number of calls waiting to be answered in the queue. To set FDN* of a UCD group...
Page 174 Operation To set (contd.) T7433 → U C D M o n i t o r S T R FEAT SHIFT W K . C O S c o d e + e x t M E N U S E L Press "SEL."...
Page 175 Operation To cancel C.Tone On-hook. Off-hook. Press 725 . Monitoring the number of UCD calls waiting is cancelled. T7431 MODE → U C D M o n i t o r E n d SELECT MODE C.Tone Press MODE until Rotate Jog Dial until Press SELECT.
Page 176 Operation To cancel (contd.) T7436 / T7235 Features UCD Monitor End PREV C.Tone Press "Features." On-hook. Press "UCD Monitor End." Rotate Jog Dial or press "PREV" until the following is displayed. Monitoring the number of UCD calls waiting is cancelled. •...
Page 177: Switching The Day/Night Service
Operation 2.11.4 Switching the Day/Night Service You can (if allowed by System Programming) turn on/off the Night service mode. The KX-TD500 System supports both the Night and Day modes of operation in a different arrangement. The Day mode includes the Lunch and Break mode. Only a DIL destination can perform in Lunch/Break mode.
Page 178 Operation T7436 / T7235 Auto Features Night Mode (→0-4) Night Lunch NEXT Break Press "Features." Press "Night Mode." Enter required number. Rotate Jog Dial or press "NEXT" until the following is displayed. C.Tone On-hook. • To confirm the current mode, press the "#" key while on-hook. •...
Page 179: Monitoring The Conversation (Secret Busy Override)
Operation 2.11.5 Monitoring the Conversation (Secret Busy Override) Joining an existing call in secret (Secret Busy Override) You can interrupt an existing call without informing the other party. Some extensions may be restricted from performing this function. To set PT / SLT While hearing a busy tone Over Party A and Party B in conversation do not know that...
Page 180: Forwarding All Calls To An Incoming Group (Call Forwarding)
Operation 2.11.6 Forwarding All Calls to an Incoming Group (Call Forwarding) You can have all calls to an Incoming Group forwarded to a pre-assigned Incoming Group or Extension Group destination. To set PT / SLT FDN* of an Incoming group Enter FDN* of a Dial 1.
Page 181 Operation To set (contd.) T7433 → G - F W D FEAT SHIFT G - L o g i n / o u t M E N U S E L Dial 1. Press "SEL." Press SHIFT until Press "FEAT." Rotate Jog Dial until "G-FWD"...
Page 182 Operation To cancel PT / SLT FDN* of an Incoming group Enter FDN* of a Dial 0. Off-hook. Dial 714. source Incoming group. C.Tone On-hook. T7431 FDN* MODE → G - F W D of an Incoming group SELECT MODE Dial 0.
Page 183 Operation To cancel (contd.) T7436 / T7235 → Features G-FWD ( 1/0+FDN+FDN) PREV Dial 0. Press "Features." Press "G-FWD." Rotate Jog Dial or press "PREV" until the following is displayed. FDN* of an Incoming group C.Tone On-hook. Enter FDN* of a source Incoming group.
Page 184 Operation 4.1 Customising Your Phone (Station Programming) • 4.1.2 Customising the Buttons Create or re-arrange a Group FWD button. 4.3 Customising Your System (User Programming) • 4.3.5 Flexible CO Button Assignment (005) User Manual...
Page 185: Operator/Manager Operation
Operator/Manager Operation Section 3 Operator/Manager Operation This chapter shows the Operators and the Manager how to control the extensions and the system. Your system supports a group of operators and one manager. User Manual...
Page 186: Extension Control
Operator/Manager Operation 3.1 Extension Control 3.1.1 Setting the Alarm for Other Extensions (Remote Timed Reminder (Wake-Up Call)) The Manager and the Operators can remotely set or cancel the Timed Reminder feature to any extension. To set PT / SLT extension no. hour / minute (DSS) Dial 7 1.
Page 187 Operator/Manager Operation To set (contd.) T7433 → R - T i m e d R e m i n d FEAT SHIFT S t . L o c k a b c a b c M E N U S E L Dial 1.
Page 188 Operator/Manager Operation To cancel (contd.) T7431 extension no. MODE → R - T i m e d R e m i n d SELECT MODE (DSS) Dial 0. Press SELECT. Press MODE until Rotate Jog Dial until Enter extension "R-Timed Remind" "Feature Access"...
Page 189 Operator/Manager Operation To view the setting Display PT extension no. (DSS) Enter extension On-hook. Off-hook. Dial 7 2. number or press DSS. • A voice message can be recorded by an Operator or the Manager if required. (Please refer to "3.2.2 Recording Outgoing Messages.") •...
Page 190: Setting Or Cancelling The Dnd Feature To Other Extensions (Remote Dnd Control)
Operator/Manager Operation 3.1.2 Setting or Cancelling the DND Feature to Other Extensions (Remote DND Control) The Manager and the Operators can set or cancel the DND (Do Not Disturb) feature to other extensions. To set/cancel PT / SLT extension no. C.Tone (DSS) Dial 722.
Page 191 Operator/Manager Operation To set/cancel (contd.) T7436 / T7235 extension no. → Features Remote DND ( ext) PREV (DSS) Press "Features." Press "Remote DND." Enter extension number or press DSS. Rotate Jog Dial or press "PREV" until the following is displayed. C.Tone On-hook.
Page 192: Calling The Extension That Has Set Call Forwarding (Remote Fwd Cancel-Once)
Operator/Manager Operation 3.1.3 Calling the Extension that has set Call Forwarding (Remote FWD Cancel—Once) The Manager and the Operators can ring the extension that has set FWD (Call Forwarding) feature. To cancel Call Forwarding temporarily PT / SLT extension no. R.B.Tone (DSS) Off-hook.
Page 193 Operator/Manager Operation To cancel Call Forwarding temporarily (contd.) T7436 / T7235 extension no. → Features FWD Cancel Once ( ext) NEXT (DSS) Press "Features." Press "FWD Cancel Once." Enter extension number or press DSS. Rotate Jog Dial or press "NEXT" until the following is displayed.
Page 194: Changing The Settings (Station Programming)
Operator/Manager Operation 3.1.4 Changing the Settings (Station Programming) To enter the programming mode To programme To exit To continue AUTO DIAL programming input PROGRAM PROGRAM STORE Press PROGRAM. Dial 99. Enter programming Press STORE. Press PROGRAM. input. Item Programming Input extension no.
Page 195: Changing Service Level Of Extensions (Switching Cos)
Operator/Manager Operation 3.1.5 Changing Service Level of Extensions (Switching COS) You can assign either primary or secondary level of service for each extension. PT and SLT PT / SLT extension no. Primary Secondary C.Tone (DSS) Dial 79. Dial 2 for primary Enter extension On-hook.
Page 196 Operator/Manager Operation T7436 / T7235 extension no. → COS Primary ext) Features → COS Secondary ( ext) NEXT (DSS) Press "Features." Enter extension number or press DSS. Rotate Jog Dial or Press "COS Primary" or press "NEXT" until the "COS Secondary." following is displayed.
Page 197: System Control
Operator/Manager Operation 3.2 System Control 3.2.1 Turning on the External Background Music (Background Music [BGM]—External) The Manager and the Operators can turn on/off the background music (BGM) through external speakers. PT / SLT C.Tone Off-hook. Dial 35. On-hook. T7431 MODE →...
Page 198: Recording Outgoing Messages
Operator/Manager Operation 3.2.2 Recording Outgoing Messages Up to 8 OGM (Outgoing Message) Groups are available in the System and OGM Type for each OGM group is determined by System Programming. The following three types of Outgoing Messages can be recorded and played back: DISA message: Used as the greeting message or guidance when an external party calls your company to access an extension or external party without any operator assistance.
Page 199 Operator/Manager Operation To record (contd.) T7433 → O G M R e c o r d 1 - 8 FEAT SHIFT P a g e D e n y 1 / 0 M E N U S E L Press "FEAT." Rotate Jog Dial until Press "SEL."...
Page 200 Operator/Manager Operation To play back (contd.) T7431 MODE → OGM Group no. O G M P l a y 1 - 8 SELECT MODE Rotate Jog Dial Press SELECT. Press MODE until Enter OGM Group until "OGM Play" "Feature Access" number (1-8).
Page 201: Trunk Busy-Out Setting
Operator/Manager Operation 3.2.3 Trunk Busy-out Setting The Manager and the Operators can busy out a trunk. To set PT / SLT trunk port physical no. C.Tone On-hook. Dial 7261. Enter trunk port Off-hook. physical number. T7431 MODE → trunk port physical no. B S Y O u t S e t SELECT MODE...
Page 202 Operator/Manager Operation To set (contd.) T7436 / T7235 → Features trunk port physical no. BSY Out Set ( PHY) C.Tone On-hook. Press "Features." Press "BSY Out Set." Enter trunk port physical number. User Manual...
Page 203 Operator/Manager Operation To cancel PT / SLT trunk port physical no. C.Tone Enter trunk port On-hook. Off-hook. Dial 7260. physical number. T7431 MODE → trunk port physical no. B S Y O u t C a n c e l SELECT MODE Rotate Jog Dial until...
Page 204 Operator/Manager Operation To confirm trunk port physical no. D.Tone Enter trunk port On-hook. Off-hook. Dial 7262. physical number. T7431 MODE → trunk port physical no. B S Y O u t C o n f i r m SELECT MODE Rotate Jog Dial until Press SELECT.
Page 205: Trunk Route Control
Operator/Manager Operation 3.2.4 Trunk Route Control The Manager and the Operators can verify the status of the specified trunk. To set PT / SLT trunk port physical no. Enter trunk port Off-hook. Dial 724. physical number. T7431 MODE → trunk port physical no. T R K R o u t e C T L SELECT MODE...
Page 206 Operator/Manager Operation To set (contd.) T7436 / T7235 → trunk port physical no. Features TRK Route CTL ( PHY) PREV Press "Features." Press "TRK Route CTL." Enter trunk port physical number. Rotate Jog Dial or press "PREV" until the following is displayed. User Manual...
Page 207: Displaying A System Error Message (Local Alarm Indication) [Manager Only]
Operator/Manager Operation 3.2.5 Displaying a System Error Message (Local Alarm Indication) [Manager only] If a system error is detected during on-line communication mode, the Alarm light on the Manager extension turns red. The Manager can confirm the error message by pressing the red lit Alarm button. If a major error occurs, minor errors will be neglected and only the first major error message will be displayed.
Page 208 Operator/Manager Operation Error Message List (Priority order) Error Message Description Priority Alarm LED Calendar IC failure CLCK IC DC power down DC DOWN Basic shelf fan alarm B/S FAN FLT! Expansion shelf 1 fan alarm E/S1 FAN FLT! Expansion shelf 2 fan alarm E/S2 FAN FLT! Basic shelf heat alarm B/S OVER HEAT!
Page 209 Operator/Manager Operation Priority 1 : Major Error 2 : Minor Error Alarm LED (When a problem occurs) LED on PT / Top Shelf / Card..OFF LED on PT / Top Shelf..OFF LED on PT..OFF LED on PT / Card..OFF The Alarm light turns red automatically. The corresponding error message is shown on the display PT, if it is idle, by pressing the red lit Alarm button.
Page 210: Hotel Use Features (Hotel Application) [Kx-T7436, Kx-T7235 Only]
Operator/Manager Operation 3.2.6 Hotel Use Features (Hotel Application) [KX-T7436, KX- T7235 only] — Check-in/Check-out — Unanswered timed reminder alert — Setting the timed reminder to other — Printing out guest room information extensions Check-in/Check-out [KX-T7436, KX-T7235 only] The check-in mode activates the primary service mode and resets the charge counter automatically. The check-out mode activates the secondary service mode and prints out the charge counter, minibar and other expenses.
Page 211 Operator/Manager Operation To check out when the printer is disconnected while confirming the display T7436 / T7235 extension no. Hotel Check out (DSS) Press "Hotel." Enter extension Press "Check out." Press "END." number or press DSS. Telephone Telephone charge Y/NEXT Press "Telephone."...
Page 212 Operator/Manager Operation To change the room status to "ready" after clean-up [guest room telephone] PT / SLT C.Tone Dial 763 On-hook. Off-hook. • It is possible to charge the minibar or other expenses or to change the expenses. In this case, enter the revised charge after pressing the appropriate button.
Page 213 To inform the message has been left, the Message button light turns on at a telephone in a guest room (Message Waiting). If a Voice Processing System is connected to the KX-TD500 System, the caller can leave a voice message in the mailbox provided for the guest room telephone.
Page 214 Operator/Manager Operation Setting the timed reminder to other extensions (Wake-Up Call) The Manager and the Operators can remotely set/cancel the timed reminder to any extension desired. To set PT / SLT extension no. hour / minute (DSS) Dial 7 1. Enter extension Enter hour (01-12) Off-hook.
Page 215 Operator/Manager Operation Unanswered timed reminder alert [PT only] If the guest does not answer a wake-up call, the Alert button (assigned on "Alert Extension") light will turn red. A Timed Reminder alert can also be sent to the alert extension when the Alert button indicator on it is turned on.
Page 216 (6-9). if required. • To utilise this feature, a printer (user-supplied) should be connected to the KX-TD500 System and System Programming is required. • The operation for this feature is the same as Absent Message Capability except for the message number required.
Page 217 Operator/Manager Operation • If a room service number "1234567890" is dialled, it is printed out by SMDR as follows: Date Time T Ext Dial Number Duration Cost:$ Acct code 22/02/00 10:45AM 1 E1001 1234567890 User Manual...
Page 218 Operator/Manager Operation User Manual...
Page 219: Customising Your Phone & System
Customising Your Phone & System Section 4 Customising Your Phone & System This chapter shows you how to customise your individual telephone or system according to your needs. Find the desired setting and programme as necessary. User Manual...
Page 220: Customising Your Phone (Station Programming)
4.1 Customising Your Phone (Station Programming) If you use a Panasonic Proprietary Telephone (PT) (e.g., KX-T7436), you can customise your telephone functions by entering the Station Programming mode. For example, you can change the initial settings or button functions according to your needs.
Page 221: Initial Settings
Customising Your Phone & System 4.1.1 Initial Settings The original settings are shown in bold letters in the shaded boxes. Find and mark your desired selections for programming. • If nothing is entered within one minute in the programming mode, the mode returns to the normal call handling mode.
Page 222 Customising Your Phone & System Item Selection Programming Input No line Which line do you prefer to seize when you go off-hook A ringing line to receive calls? (Preferred Line Assignment A pre-assigned line Incoming) INTERCOM (PDN) (SDN) (S-CO) (G-CO) (L-CO) Which way do you prefer to Going Off-hook and then pressing...
Page 223 Customising Your Phone & System To confirm the current setting To continue HOLD programming input, except for suffix no. PROGRAM PROGRAM Press PROGRAM. Dial 99. Enter programming input, Press HOLD. Press PROGRAM. except for suffix number. To clear all settings (Station Programming Data Default Set) You can reset all of the following items assigned by Station Programming to their default settings at once.
Page 224: Customising The Buttons
Customising Your Phone & System 4.1.2 Customising the Buttons You can change the flexible CO buttons, DSS buttons and programmable feature (PF) buttons to the following function buttons. For example, if your telephone has more CO buttons than available CO lines, you may change an unused CO button to a One-Touch dialling button.
Page 225 Customising Your Phone & System To enter the programming mode To programme To exit To continue AUTO DIAL programming input (CO, DSS, PF) PROGRAM PROGRAM STORE Press PROGRAM. Press PROGRAM. Dial 99. Press CO, Follow Press STORE. DSS or PF. programming input.
Page 226 Customising Your Phone & System • Available for monitoring the call activity only. • The dialling codes (0-9, , #) and the following buttons can be used for storing the number. FLASH: hook flash PAUSE: pausing time (dialling delay) CONF: "-" (hyphen) INTERCOM: for Secret Dialling #: for changing the dialling mode (from Pulse to Tone) If the PAUSE button is not provided on your PT, press the PROGRAM button to enter a...
Page 227 Customising Your Phone & System To change the ringing tone for intercom calls (Digital Proprietary Telephone only) AUTO DIAL tone type no. INTERCOM PROGRAM PROGRAM INTERCOM STORE R.Tone Press Press Press Dial 99. Enter tone type Press STORE. Press INTERCOM. INTERCOM.
Page 228 Customising Your Phone & System To confirm the button data To continue HOLD (CO, DSS, PF) PROGRAM PROGRAM Press PROGRAM. Press PROGRAM. Dial 99. Press CO, Press HOLD. DSS or PF. To clear the button data To continue AUTO DIAL (CO, DSS, PF) PROGRAM PROGRAM...
Page 229: Charge Fee Management (Station Programming)
Customising Your Phone & System 4.2 Charge Fee Management (Station Programming) To enter the programming mode To programme To exit To continue REDIAL programming ID code input PROGRAM PROGRAM Press PROGRAM. Dial 99. Dial 80. Enter ID code Follow Press Press (4 digits).
Page 230: Customising Your System (User Programming)
• 4.3.10 DISA/TIE User Code Set (010) Required Telephone A Panasonic Proprietary Telephone with display (e.g., KX-T7433, KX-T7436) User Password To enter the programming mode, a user password (4-7digits) is required. It should be programmed by System Programming beforehand. Check pre-programmed password (Default: 1234).
Page 231 Customising Your Phone & System Overlay / Button Function A programming overlay sheet is packed with the telephone at the factory. This overlay sheet should be used at all times in the programming mode since the functions of the telephone keys change in the programming mode as follows: (The original functions are in parentheses.) During Normal Operation During Programming...
Page 232 Customising Your Phone & System Display The display gives you useful messages about programming. The multiple-line display also shows the available functions. Follow the message at each step. This is a display sample in the initial programming mode. One line type Multiple-line type (The last two lines) Message Line...
Page 233 Customising Your Phone & System Extension Number If you do not know the extension no., confirm it as shown below. If you do not know the extension number After confirming PROGRAM PROGRAM Press END. Press PROGRAM. Dial 996. Press PROGRAM. Confirmation To confirm your entry after storing data;...
Page 234 Customising Your Phone & System Icon Descriptions Icons are given to guide you through programming. The following is an example of how the icons may be used: Enter the programme number. (xxx= the specified number) Press the corresponding button on the telephone or the Soft button which corresponds to the display.
Page 235 Customising Your Phone & System Procedure The basic steps are shown below. Entering the programming mode user password PROGRAM Press PROGRAM. Dial Enter user password. Programming SKIP + SKIP – To continue programming Press SKIP+. Press SKIP-. To end STORE programme no.
Page 236 Customising Your Phone & System Exiting the mode PROGRAM Press PROGRAM. User Manual...
Page 237 Customising Your Phone & System Character Entry When storing a name or message, enter the characters as follows. The following tables show you the characters available for each key. You can enter letters by pressing the alphanumeric keys on your telephone. AB C Example: Key 2 can be used to enter A, a, B, b, C or c.
Page 238 Customising Your Phone & System Combination Table 2 SHIFT+ SHIFT+ SHIFT & Soft SHIFT+S1 SHIFT+S2 SHIFT+S3 SHIFT+ SHIFT+ Combination Pressing SELECT (Times) keys ’ (Space) < > & <Example> To enter "Ann," – Using the Jog Dial until "A" is until "n"...
Page 239: Date And Time Set (000)
Customising Your Phone & System 4.3.1 Date and Time Set (000) You can set/adjust the system date and time which affect system-wide operation. After setting the current date and time, the Proprietary Telephone displays the current date and time while on-hook. Default: '00 JAN 1 SAT 12:00AM 12-hour clock time NEXT...
Page 240: System Speed Dialling Number Set (001)
Customising Your Phone & System 4.3.2 System Speed Dialling Number Set (001) You can store up to 1000 frequently dialled phone numbers which can be used by any extension user in the system. Default: No entry To end speed dial no. phone no.
Page 241: System Speed Dialling Name Set (002)
Customising Your Phone & System 4.3.3 System Speed Dialling Name Set (002) You can store the corresponding name for each speed dialling number. These names are displayed when making call with the display operation. (Please refer to "2.10.4 Using the KX-T7431, KX- T7433, KX-T7436 or KX-T7235.") Please refer to "Entering characters"...
Page 242: Extension Name Set (004)
Customising Your Phone & System 4.3.4 Extension Name Set (004) You can assign the name for each extension individually. This is useful if you want to know who is calling, or who you are calling when making an intercom call using the directory. Please refer to "Entering characters"...
Page 243: Flexible Co Button Assignment (005)
Customising Your Phone & System 4.3.5 Flexible CO Button Assignment (005) You can change the flexible CO buttons of all PTs in the system to the function buttons listed on the next page. For example, if someone's telephone has more CO buttons than available CO lines, you may change an unused CO button to a One-Touch Dialling button.
Page 244 Customising Your Phone & System Button Code Parameter 0 (Single-CO) 10101 through 31408 (Trunk port physical number) 1 (DSS) 3 through 4 digits (Extension number) 2 (One-Touch Dialling) 24 digits max. (Telephone number) 3 (Message) None 4 (FWD/DND) None 5 (Save) None 6 (Account) None...
Page 245 Customising Your Phone & System Button Code Parameter Phantom (Ringing on/off) 1 (off)/2 (on) *: Available when the Digital Super Hybrid System is connected to a Digital Proprietary Telephone capable Panasonic Voice Processing System.(one that supports digital proprietary telephone integration; e.g., KX-TVP100.) User Manual...
Page 246: Caller Id Dial Set (006)
Customising Your Phone & System 4.3.6 Caller ID Dial Set (006) You can set the identification code of the calling party (Caller ID Code) to utilise Caller ID Service provided by a specific Central Office (CO). If an ID Code transmitted from CO is found in the Caller ID Code Table, the Caller's ID Code or a name given to the code in "4.3.7 Caller ID Name Set (007)"...
Page 247: Caller Id Name Set (007)
Customising Your Phone & System 4.3.7 Caller ID Name Set (007) With the Caller ID Service, the calling party is displayed either by its ID Code or by its name. If the name display is required, use this programme to give a name to a Caller ID Code stored in programme "4.3.6 Caller ID Dial Set (006)."...
Page 248: Absent Messages Set (008)
Customising Your Phone & System 4.3.8 Absent Messages Set (008) You can programme the absent messages. An absent message, if set by the extension user, is displayed on the display of calling extension's PT to show the reason for the user's absence. Default: 1: Will Return Soon 5: Out Until %%/%%...
Page 249: Quick Dial Number Set (009)
Customising Your Phone & System 4.3.9 Quick Dial Number Set (009) You can store up to eight Quick Dial numbers (Quick Dial 1-8) which are commonly used by any extension user in the system. Default: All location numbers: Not Stored To end desired no.
Page 250: Disa/Tie User Code Set (010)
Customising Your Phone & System 4.3.10 DISA/TIE User Code Set (010) You can store up to 32 DISA/TIE User Codes with a COS level for each. Each code should be unique. Default: All locations: Not Stored All COS: 96 location no. STORE DISA/TIE codes COS no.
Page 251: 5 Appendix
Appendix Section 5 Appendix This chapter provides the Troubleshooting, Feature Number List, Directory, Tone List and Specifications. Check the Troubleshooting before consulting your dealer. User Manual...
Page 252: Appendix 5.1 Troubleshooting
Appendix 5.1 Troubleshooting Problem Remedy The telephone does not work properly. • The wiring is wrong. Check the wiring. I cannot use the telephone. • The telephone is locked. Unlock your telephone. ( "To lock" in "2.5.4 Preventing Other People from Making Outside Calls Using Your Telephone (Electronic Station Lockout),"...
Page 253 Appendix Problem Remedy I cannot make an outside call. • The telephone is locked. Unlock your telephone. ( "2.5.4 Preventing Other People from Making Outside Calls Using Your Telephone (Electronic Station Lockout)," "3.1.4 Changing the Settings (Station Programming)") • Toll restriction is activated. Consult your manager or dealer.
Page 254 "2.10.4 Using the KX-T7431, KX-T7433, KX-T7436 or KX-T7235") The display does not show the message • The telephone is not a Panasonic Proprietary Telephone. described in the manual. This manual shows messages which appear only on Panasonic Proprietary Telephones (e.g., KX-T7436).
Page 255 A Power Failure occurred. When a power failure occurs... The system and Panasonic Proprietary Telephones stop all functions. Specific extensions are automatically connected straight to specific CO lines. This provides CO...
Page 256: Feature Numbers List
Appendix 5.2 Feature Numbers List There are flexible feature numbers and fixed feature numbers. Flexible Feature Numbers Numbers listed below are the default settings. If the flexible feature numbers are changed by System Programming, fill in the newly assigned numbers in the list for future reference. Feature Default Assigned no.
Page 257 Appendix Feature Default Assigned no. Additional digits Receiving or refusing a call waiting tone or voice 0 / 1 / 2 / 3 no tone / tone / OHCA / whisper OHCA External feature access Forwarding your call - All calls / Busy / No answer / [2 / 3 / 4 / 5]+ ext.
Page 258 Appendix Feature Default Assigned no. Additional digits Preventing the number being displayed on the 2 / 0 / 1 called party's phone [CLIR], restrict / present / one-time setting Preventing the number being displayed on the 2 / 0 calling party's phone [COLR], restrict / present Calling the doorphone Opening the door from a specified phone Setting the Live Call Screening password /...
Page 259 Appendix Fixed Feature Numbers Type-1 Features Type-2 (Default) While a busy tone is heard: Automatic Callback Busy Busy Station Signalling (BSS) / Off-Hook Call Announcement [OHCA] / Whisper OHCA Executive Busy Override While a Do Not Disturb tone is heard: Do Not Disturb Override While calling or talking: Account Code Delimiter...
Page 260: Directory
Appendix 5.3 Directory Extension Extension no. Name Name Extension no. User Manual...
Page 261 Appendix Extension no. Name Extension no. Phone no. Name Note: Please make photo copies of this sheet if necessary. User Manual...
Page 262 Appendix System Speed Dialling Speed Speed Name Phone no. Name Phone no. dial no. dial no. User Manual...
Page 263 Appendix Speed Speed Name Phone no. Name Phone no. dial no. dial no. User Manual...
Page 264 Appendix Speed Speed Name Phone no. Name Phone no. dial no. dial no. User Manual...
Page 265 Appendix Speed Speed Name Phone no. Name Phone no. dial no. dial no. User Manual...
Page 266 Appendix Speed Speed Name Phone no. Name Phone no. dial no. dial no. User Manual...
Page 267 Appendix Speed Speed Name Phone no. Name Phone no. dial no. dial no. User Manual...
Page 268 Appendix Speed Speed Name Phone no. Name Phone no. dial no. dial no. User Manual...
Page 269 Appendix Speed Speed Name Phone no. Name Phone no. dial no. dial no. User Manual...
Page 270 Appendix Speed Speed Name Phone no. Name Phone no. dial no. dial no. User Manual...
Page 271 Appendix Speed Speed Name Phone no. Name Phone no. dial no. dial no. User Manual...
Page 272 Appendix Speed Speed Name Phone no. Name Phone no. dial no. dial no. User Manual...
Page 273 Appendix Quick Dialling Name Quick dial no. Station Speed Dialling Name Phone no. Name Phone no. Note: Please make photo copies of this sheet if necessary. User Manual...
Page 274: What Is This Tone
Appendix 5.4 What is This Tone? While on-hook [BX], [NZ], [RU], [AG] Ring Tone 1 / Hold Recall Tone • An intercom call is ringing. • An intercom call is held for more than a specified time (default: 60 seconds). Ring Tone 2 / Hold Recall Tone •...
Page 275 Appendix Ring Tone 2 / Hold Recall < > Tone • An outside call is ringing. • An outside call is held for more than a specified time (default: 60 seconds). < > Ring Tone 3 < > • A doorphone call is ringing. •...
Page 276 Appendix Dial Tone 2 One or more of the following features are set. • Alarm • Forwarding Calls • Call Waiting • Calling a pre-set party by going off-hook • Turning on the background music • Showing a message to the caller •...
Page 277 Appendix Ringback Tone 1 Ringback Tone 2 Do Not Disturb [DND] Tone The dialled extension is denying incoming calls. While off-hooking [BX], [NZ], [RU], [AG], [SA] Call Waiting Tone 1 15 s (outside / intercom) Call waiting tone from another extension / outside line Call Waiting Tone 2 (outside)
Page 278 Appendix When setting the features or programming [BX], [NZ], [RU], [AG], [SA] Confirmation Tone 1 • The new setting differs from the previous setting by Station / User Programming. • Changing the setting by Station / User Programming was completed successfully.
Page 279 Appendix While on-hook [HK] Ring Tone 1 / Hold Recall Tone • An intercom call is ringing. • An intercom call is held for more than a specified time (default: 60 seconds). Ring Tone 2 / Hold Recall Tone • An outside call is ringing.
Page 280 Appendix Dial Tone 2 One or more of the following features are set. • Alarm • Forwarding Calls • Call Waiting • Calling a pre-set party by going off-hook • Turning on the background music • Showing a message to the caller •...
Page 281 Appendix Reorder Tone 2 Ringback Tone 1 Ringback Tone 2 Do Not Disturb [DND] Tone The dialled extension is denying incoming calls. While off-hooking [HK] Call Waiting Tone 1 15 s (outside / intercom) Call waiting tone from another extension / outside line Call Waiting Tone 2 (outside) Call waiting tone from an...
Page 282 Appendix When setting the features or programming [HK] Confirmation Tone 1 • The new setting differs from the previous setting by Station / User Programming. • Changing the setting by Station / User Programming was completed successfully. Confirmation Tone 2 •...
Page 283: Specifications
Appendix 5.5 Specifications General Description Item Description System Capacity CO lines 192 max. Stations 448 max. Power Supplies Primary 220-240 V AC, 50/60 Hz Secondary Station Supply Volt: 30 V Circuit Volt: 5 V, 15 V Power Failure • Memory backup duration: seven years with a factory-provided lithium battery •...
Page 284 Appendix User Manual...
Page 285: Index
Index Section 6 Index...
Page 286 Index Charge Fee Management 229 Check-in 210 Absent Message Capability 90, 129, 163, 216 Check-in / Check-out 210 Absent Messages Set (008) 248 Check-out 210 Account Code Entry 45, 47, 145 Conference, five-party 78 Alert Extension 215 Conference, three-party 75 Alternate Calling —...
Page 287 Index Flexible CO Button Assignment (005) 243 Operator / Manager Operation 185 Flexible Feature Numbers 17, 256 Operator Call 25 Full One-Touch Dialling Assignment 222, 223 Outgoing Call Log 156, 160 Function Line 232 Outgoing Messages 198 Overlay / Button Function 231 Handset / Headset Selection 222, 223 Handset Mute 80 Paging 98, 167...
Page 288 Index Station Programming Data Default Set 223 Station Speed Dialling 29, 154, 155, 156, 158, 160, 161, 273 Switching COS 164, 195 System Capacity 283 System Feature Access 154, 155, 156, 158, System Speed Dialling 29, 154, 155, 156, 158, 160, 262 System Speed Dialling Name Set (002) 241 System Speed Dialling Number Set (001) 240,...
Page 289 Please cut out these cards and distribute to the single line telephone users. Quick Reference Card Quick Reference Card To Make Calls To Make Calls • Intercom: Ext. no. • Intercom: Ext. no. • Operator: 0 • Operator: 0 • External Party: 801-848 Phone no.
Page 290 Please cut out these cards and distribute to the single line telephone users. Locking / Unlocking Your Phone Locking / Unlocking Your Phone • Lock: • Lock: 7 6 2 3-digit desired code same code 7 6 2 3-digit desired code same code •...
Page 291 Please cut out these cards and distribute to the single line telephone users. Quick Reference Card [SA] Quick Reference Card [SA] To Make Calls To Make Calls • Intercom: Ext. no. • Intercom: Ext. no. • Operator: 9 • Operator: 9 •...
Page 292 Please cut out these cards and distribute to the single line telephone users. [SA] [SA] Locking / Unlocking Your Phone Locking / Unlocking Your Phone • Lock: • Lock: 7 6 2 3-digit desired code same code 7 6 2 3-digit desired code same code •...
Page 294 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This manual is copyrighted by Panasonic Communications Co., Ltd. (PCC). You may print out this manual solely for internal use with this model. Except above, you may not reproduce this manual in any form, in whole or part, without the prior written consent of PCC.

Panasonic KX-TD500 User Manual

1 Overview

2 Operation

3 Operator/Manager Operation

4 Customising Your Phone & System

5 Appendix 5.1 Troubleshooting

6 Index

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