NEC Univerge SV8100 Features And Specifications Manual page 105

UNIVERGE SV8100
Related Features
Direct Inward Dialing (DID)
VM8000 InMail
Music on Hold
Night Service
Voice Mail Integration (Analog)
Guide to Feature Programming
The Level 1, Level 2 and Level 3 columns indicate the programs that are assigned when programming
this feature in the order they are most commonly used. These levels are used with PCPro and WebPro
wizards for feature programming.
Level 1 – these are the most commonly assigned programs for this feature.

Level 2 – these are the next most commonly assigned programs for this feature.

Level 3 – these programs are not often assigned and require an expert level working knowledge of

the system to be properly assigned.
Refer to the UNIVERGE SV8100 ACD Manual for complete programming information.
Program
Program Name
Number
11-13-01 Service Code Setup (for ACD) –
ACD LogIn/Log Out (for KTS)
11-13-02 Service Code Setup (for ACD) –
ACD Log Out (for SLT)
11-13-03 Service Code Setup (for ACD) –
Set ACD Wrap-Up Time (for SLT)
11-13-04 Service Code Setup (for ACD) –
Cancel ACD Wrap-Up Time
(for SLT)
11-13-05 Service Code Setup (for ACD) –
Set ACD Off Duty (for SLT)
11-13-06 Service Code Setup (for ACD) –
Cancel ACD Off Duty (for SLT)
Automatic Call Distribution (ACD)
Description/Comments
Assign for multiline terminals and
single line telephones.
Assign for single line telephones.
Assign for single line telephones.
Assign for single line telephones.
Assign for single line telephones.
Assign for single line telephones.
Assigned Data
1
MLT, SLT
(default =  5)
SLT
(default = 655)
SLT
(default = 656)
SLT
(default = 657)
SLT
(default = 658)
SLT
(default = 659)
Issue 5.0
Level
2 3
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