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D-Link DCS-2000
Internet Camera
Manual
(12/13/2002)
Building Networks for People

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Table of Contents
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Summary of Contents for D-Link DCS-2000

  • Page 1 D-Link DCS-2000 Internet Camera Manual (12/13/2002) Building Networks for People...
  • Page 2: Table Of Contents

    Introduction ..................5 Features and Benefits ................5 Connections ..................7 Hardware Installation .................9 Software Installation ................10 Installing the Surveillance Software ..........15 Using the DCS-2000 .................19 Firmware Upgrades ................40 Using the Surveillance Software .............42 Monitor Program ................42 Playback Program ................72 Appendix ...................87 Frequently Asked Questions ..........87 Troubleshooting ..............88...
  • Page 3: Contents Of Package

    If any of the above items are missing, please contact your reseller. Using a power supply with a different voltage than the one included with the DCS-2000 will cause damage and void the warranty for this product. System Requirements Internet Explorer 5.x or higher t Web Browser...
  • Page 4: Cautions And Warnings

    Cautions and Warnings Voltage Alert! For your safety, please do The voltage used must be not detach the cover! the same as that specified on To avoid accident of electric shock, this unit. Using this product please do not attempt to detach the with a higher voltage than is cover of the unit or the DC power specified is dangerous and...
  • Page 5: Introduction

    Introduction The D-Link DCS-2000 Internet Camera is a full featured survellance system that connects to an Ethernet, Fast Ethernet or broadband Internet connection to provide remote high-quality video and audio. The DCS-2000 Internet Camera differs from a conventional PC Camera because the Internet Camera is a stand-alone system with a built-in CPU and Web server providing a low-cost solution capable of solving demanding security and home/office monitoring needs.
  • Page 6 Features & Benefits (continued) Remote Monitoring Utility The powerful Surveillance Software application assigns an administrator with a pre- defined user ID and password who can modify the Internet Camera settings from the remote site via an Intranet or the Internet. Users are allowed to monitor the image, record the image to a hard drive, and take snapshots Connection to External Devices Supporting auxiliary Input/Output connectors, you can connect the Internet Camera to...
  • Page 7: Connections

    NWay protocol, allowing the Internet Camera to automatically detect or negotiate the transmission speed of the network. The Ethernet cable included with the DCS-2000 Internet Camera is a Category 5 cable. This is the recommended cable type when the camera is installed into a 100 Mbps Fast Ethernet network.
  • Page 8: Bottom Panel

    Connections (continued) I/O Connector There are two I/O connectors,one for input and one for output situated on the rear panel. The I/O connectors provide the physical interface to send and receive digital signals to a variety of external alarm devices. Please refer to the appendix in this manual for detailed information.
  • Page 9: Hardware Installation

    Hardware Installation Connect an Ethernet cable Connect an Ethernet cable to the network cable connector located on the Internet Camera’s rear panel and attach it to the network. Attach the external power supply Attach the external power supply to the DC power input connector located on the Internet Camera’s rear panel and labeled DC 12V and connect it to your local power...
  • Page 10: Software Installation

    IP Installer and the Surveillance software. Installing the IP Installer program Insert the CD that is included with the DCS-2000 Internet Camera. The IP Installer program will start up automatically from the CD. If it does not (the Windows operating system can turn this autorun function off , for example) simply access the CD from Windows and click on the software program IP Installer.
  • Page 11 This will take approximately 5-7 seconds. The installer will now show a MAC address for the DCS-2000 and an IP address. This IP address may not be correct at this step in the installlation.
  • Page 12 Click the checkbox titled Use this IP whenever systems boots to avoid running this install application each time you boot up the DCS-2000. Only check this if you are sure the IP address being entered will not change the next time the DCS-2000 boots up.
  • Page 13 Click OK and the DCS-2000 Internet Camera will reboot to accept the settings. If the Installer has not made any modifications to the settings, it will warn you that the settings were accepted but no changes were made. You should now see the opening Installer screen with an IP address assigned to the MAC address of the DCS-2000.
  • Page 14 Security At this point it is highly recommended that you click on the Configuration but- ton on the Home screen, and then the Tools tab to bring you to the Admin screen and enter a password for security purposes. To ensure the highest security and prevent unauthorized use of the Internet Camera, the Administrator has the exclusive privilege to access the System Administration settings to allow users the security level of entry and authorize privileges for all users.
  • Page 15: Installing The Surveillance Software

    Installing the Surveillance Software The Surveillance Software on the CD included with the DCS-2000 Internet Camera converts the DCS-2000 into a powerful, yet flexible, surveillance system for home or business. Features and Benefits • Real-time Monitoring • Video Recording to hard disk •...
  • Page 16 Click Please read the Software Licensing Agreement and click yes if you agree with the agreement. Click “No” to exit. Click Next Enter your name and company information and click “Next”.
  • Page 17 Click Next Select the destination directory and click “Next”. Click Next Select the Program Folder the software will be installed into and click “Next”.
  • Page 18 Click Next Click “Next” and the program will begin copying onto your hard drive. Click Finish Click “Finish ” to end the installation.
  • Page 19: Using The Dcs-2000

    Using the DCS-2000 If you are following this manual in the order it is presented, you should now have an operating DCS-2000 Internet Camera configured with the Installer program. You also have installed the Surveillance Software from the CD. This section of the manual wil deal with using the Internet Camera in two parts: •...
  • Page 20 Home Page Screen The image from the the DCS-2000 should be visible from the Home page on your computer monitor. There are two buttons on the left side of the Home page: Connection Type and Configuration. Click Connection Type Click on the Connection Type button to change settings related to the...
  • Page 21 UDP -> TCP -> HTTP. After the client connects to the DCS-2000 successfully, the working protocol will be displayed in “Protocol Option”. The chosen protocol will be recorded in the user’s PC and used for the next connection. If the network environment...
  • Page 22 Click on the Configuration button on the Home page: Click Configuration There are 5 tabs across the top of the Configuration screen controlling different elements the DCS-2000 can configure. The Advanced tab is the default screen in Configuration and Network is the default screen under Advanced.
  • Page 23 This option can also be disabled using the IP Installer program. Once the option is disabled, the DCS-2000 will skip installation at the next boot and the IP Installer program will no longer find the installed units if any changes are necessary to the network settings.
  • Page 24: Ftp Settings

    The folder privilege must be open for upload. Primary FTP passive mode - If the DCS-2000 is located inside the network protected by firewall, a data connection for FTP may be prohibited. Passive mode FTP can bypass the rule and succeed to upload snapshots.
  • Page 25 Configuration > Advanced >Network Settings (continued) Streaming Screen Control channel port - It can be other than default port 5001 to cooperate with the port opened by the firewall. Audio channel port - It can be other than default port 5002 to cooperate with the port opened by the firewall.
  • Page 26 Text on video - Text will be displayed in the black bar above the video window with a timestamp. The timestamp is captured from the date and time of the DCS-2000 and is maintained by a built-in real-time clock. Color - Select the option for color or monochrome video display.
  • Page 27 Configuration > Advanced > Video Settings There are three dependent parameters provided for video performance adjustment. Maximum frame rate- Limits the maximal refresh frame rate that can be combined with the “Video quality control” to optimize the bandwidth utilization and video quality. If users want to fix the bandwidth utilization regardless of the video quality, choose “Fix bit rate”...
  • Page 28 Tune Video for the best performance (continued) My priority is clear identification for each image To have the best video quality, you should fix the quality to detailed or excellent and tune the maximum frame rate to suit for your network bandwidth. If you get some broken pictures in a slow network, you can choose TCP protocol in “Connection type”...
  • Page 29 Click Motion Detection Click the Motion Detection button from the Configuration screen to access settings that effect how the DCS-2000 Internet Camera can serve as a security device by recording only when motion is detected. Enable motion detection - Check this option to turn on the motion detection.
  • Page 30 Configuration > Advanced >Motion Detection (continued) Window Name - The text entered here will show at the top of the window. Sensitivity - Sets the measurable difference between two sequential images that would indicate motion. Percentage - Decides the space ratio of motioned objects over the monitored window.
  • Page 31 The DCS-2000 is shipped without any passwords by default. This means anyone can access the DCS-2000 (including the Configuration) as long as the IP address is known. It is necessary to assign a password if the DCS-2000 is intended to be accessed by others.
  • Page 32 Sync with computer time- Synchronize the date and time of DCS-2000 with the local computer. The date and time of the PC is displayed and updated in the DCS-...
  • Page 33 Notice the format in the related field while typing. Automatic - Synchronize with the NTP server over the Internet whenever the DCS-2000 starts up. It will fail if the assigned timeserver cannot be reached. NTP server - Assign the IP address or domain name of the timeserver.
  • Page 34 Configuration > Tools > Applications (Continued)
  • Page 35: Weekly Schedule

    Configuration > Tools > Applications (Continued) Weekly schedule: Sunday through Saturday - Select the weekdays that should perform the following operations: Snapshots begin at - Set the time to start operations. Setting the begin time the as same as stop time will force operations to operate continuously Snapshots stop at - Set the time to stop operations.
  • Page 36: Sequential Operation

    Configuration > Tools > Applications (Continued) Sequential operation Snapshot every second(s) - The DCS-2000 will send snapshots at the specified interval to the external server according to the chosen method. Remember this operation is still subject to the weekly schedule.
  • Page 37 Click Apply on the screen to restore the factory default settings. This means any changes made will be lost and the system will be reset to the initial status when shipped from the factory. After confirmation, the system will restart and require the Installer software program to setup the DCS-2000.
  • Page 38 Configuration > Status > Device Info Click on the Status tab to access Device Info and a Log of DCS-2000 system activity. The Device Info is the default screen when you click on the Status tab. The Device Info screen lists the following important settings that are currently set for...
  • Page 39 Configuration > Help Click on the Help tab to access descriptions of the particular function you need help with. The help screen is organized in the order of the tabs and then each menu item under that tab.
  • Page 40: Firmware Upgrades

    Click Next The Upgrade Wizard will attempt to find the DCS-2000. If it cannot, an error message indicating this will appear. If the Upgrade Wizard finds the Internet Camera the following screen asks for the file name or gives you the choice to browse for the file. The file name should be FLASH.BIN for the DCS-2000 Internet Camera.
  • Page 41 Firmware Upgrades (continued) The firmware file is scanned by the Upgrade Wizard and the version is reported to you. Click After clicking “Yes” the upgrade begins. The progress of the upgrade is displayed on the this screen: Click Exit The upgrade has been completed. Warning The download firmware procedure cannot be interrupted.
  • Page 42: Using The Surveillance Software

    Upon completion of the installation of the Surveillance Software, you can run the Monitor program from: Start\ Program Files\D-Link\Surveillance System Software\Monitor or the directory you specified during the installation. You will be asked to set the root password first, and the password should be at least 6 characters in length.
  • Page 43 Using the Surveillance Software (continued) Monitor Program Main Screen: Misc. Functions Channel Area Video Area Layout Area Recording Settings Hard Disk Status DI/DO, Telnet & Alert Messages Descriptions of the sections of the Monitor program Main screen: • Miscellanous functions: Including application exit, snapshot, full screen monitoring, and Function menu for calling global settings, configuration, and backup.
  • Page 44: Recording Settings

    Using the Surveillance Software (continued) • Layout area You can change the monitoring layout in this area. • Recording settings You can record video onto your hard disk. The recording schedule is controlled with the Scheduling tools. • Hard disk status In this area, you can get the hard disk status.
  • Page 45 When you first login, you should configure the DCS-2000 from the Camera Configurations menu. Once you set up the root (administrator) privilege, you can run the Configuration. The message: “ Before configuration, all recordings will be stopped” will appear to warn you that any recording that is occuring will stop when you access Camera Configurations Home >...
  • Page 46 Used to insert a camera in the camera list. After you specify the IP address and port, click the “Insert” button. The program will try to connect to the DCS-2000. If the connection succeeds, the root password of the remote DCS-2000 camera is required. If you provide the correct password, the camera will be inserted in the list Delete –...
  • Page 47 Show Window Options – If Motion Detection is enabled for the selected DCS-2000 camera, each motion window can be turned on in “Show Window Options”. Once the motion window is turned on, it will be shown as a green rectangle in monitoring screen. If you just want to see the motion window when alerted, you can also turn on the alert window separately.
  • Page 48 Saving the Changes Once you click the “Save” button, the changes in the configuration will be saved and will validate immediately. Global Settings Click on the Global Settings item from the Function Menu. Snapshot directory – the directory for storing the snapshot data. Recording directory –...
  • Page 49 Reserved space – Indicates how many bytes should be reserved on the hard disk. If the recording data exceed disk capacity, the new video data will replace the oldest data. Modulation Mode – For selecting the input signal format (NTSC or PAL). Alert Sound –...
  • Page 50 Connecting to the DCS-2000 Once you connect to the DCS-2000, you can drag and drop a camera to the video area. In the channel area, if you do not set up the camera, the color of the camera number will be gray.
  • Page 51 Trash Can Selected Channel Connected & Monitoring Recording Not Connected (No Video) Configured Channel Not Configured Channel Configured Channel If you don’t want to monitor a video channel, you can drag and drop the video (in the video area) to the trashcan. Here we’ll shown the drag and drop step by step: 1.
  • Page 52 Channel number Droppable Areas The drag and drop can also apply to the change of videos. In the video area, if you want to exchange the videos of different channel, you can drag the video and drop to where you want to locate the video. If the destination video box is empty, then video in the source video box will be shown on destination video box, and the source video box will be empty.
  • Page 53 The Layout There are six layouts in the monitor tool. You can select (by clicking the left mouse button on the icon) which videos you want to monitor. In each layout, you can drag and drop the “channel number” to any video box in the video area. If all conditions are okay, then the video will appear in the video box, and the old video is replaced.
  • Page 54 Record & Schedule Record – Record the selected channel manually. Stop – Stop recording the selected channel manually. Scheduling – Arrange recording schedule Enable Scheduler – Record according to the scheduler settings. DI/DO Control Only one user with root privilege can access the DI/DO control at the same time.
  • Page 55 Alert Message If you turn on the Alert function, and a motion detected is triggered when set in the configuration, the alert message will show in this window. The message format is described as follows: “time”=>”alert type” #”channel number”(“win1”,”win2",”win3") For example, the message “03:47:25 PM=>MO #5(0,1,1)” means that motion detection alert occurred at 03:47:25 PM on motion window 2 and motion window Backup The “Backup”...
  • Page 56 You can press this button to stop the alert sound and see the alert messages. Scheduling The Scheduling helps you to schedule the recoding time of the output from the DCS-2000. You can easily specify the time of recording via both our graphic user interface and time period selection. Features include: •...
  • Page 57 The layout of the scheduler tool is divided into 9 sections: Section 1 of the scheduler tool is the Hour time-line. It helps you create the minute-based schedule. You can refer to the Schedule With Time Lines section on page 59 for more details. Sections 2, 3 are Day time-line, Week time-line and Month time-line respectively.
  • Page 58 Current Year Settings And Camera Selector By default, the scheduler is running with the current date selected on the time- lines and Date-time picker. Therefore, the current scheduling year is the year that you run the scheduler tool. To change the year setting: 1.
  • Page 59 If users have configured the Surveillance Software and the DCS-2000 camera, the IP address and location will show the correct setting. Please note that when users switch between cameras, the changing of the schedule will be saved automatically. The Schedule-Record-File operations...
  • Page 60 Scheduling Concept Time Unit Each time-line has its own basic marking unit, if you make your schedule on different time-line from what was intended, the resulting schedule is will be very different from what was intended. Scheduling example: Click on 10:00 from the Hour-time line. The next time unit is 10:05 If you click the left mouse button on the Hour time-line as the time information, 10:00, then the recording time is:...
  • Page 61 The marking concept is that there exists different time units of each time-line. If there is any smallest time unit, which is marked for recording, then the time unit for each time-line that contains the time will be marked. Example: In an Hour time-line, 1:10~1:15(include lower bound, exclude upper bound) is marked, although only in 1:10~1:15 the recording is valid.
  • Page 62 When you move your mouse over the time-lines, the scheduler will show the date/time information under the cursor to remind you of the time at the mouse cursor position. Marked Marked Make Serial Selections If you want to mark/unmark a series of time units, the following steps demonstrate the method.
  • Page 63 3.- Release the left mouse button If you press the right mouse button in the above steps, the scheduler tool draw a green bar in the time-line, and finally clear the records in the unmarked region. Selected week Right scroll area Week Time-Line Selected day Left scroll area...
  • Page 64 Marking/Unmarking the Recording Time The one-click unit of the Week time-line is one hour. It means a continuous one-hour recording schedule is marked/unmarked if you click the mouse button. You can also press and hold the mouse button to mark/unmark continuous units.
  • Page 65 Scrolling and Switch Date in Day Time-Line Moving the mouse cursor to the left-most part of the Day time-line will cause the time-line to scroll one day earlier. If you keep the mouse cursor within the same area, the time-line will continue scroll and vice versa. Click at the Day information area of Day time-line will cause the selected day to be changed and the change will also effect all other time-lines.
  • Page 66 Schedule with Time Picker There are three controlling units in both the start and end time selectors. The first controlling unit is the Date Picker. You can select the year, month and day with it. Once you select the date in a different year, the data file will switch automatically.
  • Page 67 Once:...
  • Page 68 Every hour: If this option is selected, only the selection of minutes is valid. And within the whole year, every minute that meet the setting will be marked. The situation is shown below:...
  • Page 69 Every day: If you select this option, only the selections of hour and minute is valid. The time that meets the selection will be marked within the year. The result shown below is an example:...
  • Page 70 Every week The functionality is similar to other options. The scheduler tool will check the dates for their day of week, and apply the time mark to every week within the year. Only the day of week, hour and minute are valid.
  • Page 71 Every month In this option, only the date (exclude the month and year), hour and minute are valid. Therefore, the result is as follows:...
  • Page 72: Playback Program

    Playback Program The Playback program is a powerful tool to assist you in browsing the recorded video database. It has two display modes (Normal display mode, Preview Mode) and three playback methods (Full Range, Time Period, Events Preview). The main tools it provides include: Powerful play control tool: •...
  • Page 73 Logging-In in the main section Using the Surveillance Software. Upon completion of the installation of the Surveillance Software, you can run the Monitor program from: Start\ Program Files\D-Link\Surveillance System Software\Playback or the directory you specified during the installation. Area Selection Indicator Display Area.
  • Page 74 Display Area The display area shows the surveillance database of each camera by events triggered by an alert or by time. You can change the video size through the Display Adjustment Tool, and the playback method through the Play Control Tool. Under the normal display mode you can double click on the frame area to change the frame size to a 1:1 or 2.25:1 ratio.In the Preview mode, double clicking on any frame area can change the display mode to normal and show a 10-second interval including the event you selected.
  • Page 75 Frame Selection Indicator The frame selection indicator only appears when you change the display mode to Preview Mode. It appears as a red rectangle surrounding one of the nine Event Preview Frames. Once you select one of these frames, you can control its play status through the jog dial in the control area.
  • Page 76 Database path The most important item in the settings dialog is the database path setting. You must set it to the directory that contains the surveillance database to make the program work properly. AVI file location It sets the storing directory when you export AVI files. The exported AVI files will be stored in the sub-directory under the directory you set here with the name of the location you select.
  • Page 77 Control panel position The Control panel provides you a very convenient method to change the position of the control area to fit your needs. Once you change the setting of modulation or control panel position, you have to restart the program to for these changes to take effect. If you set the database path correctly, the video sequence will start displaying in the normal display mode when you click on the “Ok”...
  • Page 78 This color-inverted region will be the new time period the program is going to display. If you change your mind and don’t want to see that period, you can cancel it by just pressing the right button of your mouse with the left button still pressed.
  • Page 79 Histogram Area The Histogram Area in the Preview Mode not only shows the events’ occurred time and value with red bars, but also tells you the current displayed events with green bars and the selected event with blue bar. If you want to access the histogram area, you must change the Area Selection Indicator to the Histogram Area.
  • Page 80 Period Selector Period selector provides you a precise way to choose the start time and the end time of a new period. The end time should be larger than the start time. After you give the correct start and end time, clicking on the “Play” button in the jog dial will play the new period in the Display Area, change the period start and end time label, the Pull Bar and Histogram Area will change, too.
  • Page 81 Since the program will record the previous start and end time in “Time Period” and “Events Preview” mode. Any time you want to change the period selector to see another period, you must change the Playback Method Selector to the mode you want to use first.
  • Page 82 Stop When you want to stop the displaying video sequence, you can click on the “Stop” button. Once you had pressed the “Stop” button, the start point will be reset to the start of the present period. Pause The “Pause” button provides you a way to pause the displaying video sequence.
  • Page 83 Zoom Out When you click on the “Zoom Out” button one time, the image size in the display area will be minified 12.5 percent to the original size. To show the location and time information completely, the minimum zoom out ratio is limited in 0.5:1.
  • Page 84 Zoom Out Each time you click on the “Zoom Out” button in the searching range adjustment toolbox, the displayed time period will be double in the center of the original time period unless the start time or end time exceed the database boundary.
  • Page 85 The time required to Export data depends on the speed of the computer and processor that you are using. At any time during the export, you can click on the “Stop” button in the jog dial to stop the procedure. Then you will get an AVI file from the start time to the time you clicked the “Stop”...
  • Page 86 System Control Toolbox The System Control Toolbox provides basic operations for the playback program. The three elements of the system control toolbox:. “Lock Window”, “Settings”, and “Exit”. Lock Window If you want to leave your computer, we suggest either closing the Playback program, or you can click on the “Lock Window”...
  • Page 87: Appendix

    Q: What is the maximum number of users that can be allowed to access DCS-2000 simultaneously? A: The maximum number of users that can log onto the Internet Camera at the same time is 10. Please keep in mind the overall performance of the transmission speed will slow down when many users are logged on.
  • Page 88: Troubleshooting

    Q: Can the Internet Camera be setup as a PC-cam on the computer? A: No, the Internet Camera is used only on an Ethernet or Fast Ethernet network. The D-Link DSB-C100, DSB-C300, DSC-350 or DSC-350F can be used as a PC Camera (Webcam).
  • Page 89 Q: Why does the Power LED not light up constantly? A1: The power supply used might be at fault. Confirm that you are using the provided power supply, which is DC 12V, for the Internet Camera and verify that the power supply is well connected. A2: Another possible reason is the IP Address is located on a different subnet.
  • Page 90: How To Ping Your Ip Address

    Q: The images is of poor quality, how can I improve the image quality? A1: Make sure that your computers display properties are set to at least 15- bit color. Using 16 or 256 colors on your computer will produce dithering artifacts in the image, making the image look as if it has bad quality.
  • Page 91: Reset And Restore

    Reset and Restore There is a button hidden in the pinhole beside the Ethernet socket. It is used to reset the system or restore the factory default settings. Sometimes resetting the system can make the system back to normal state. If the system still has problems after reset, restore the factory settings and install again: RESET: Poke a paperclip or a small tool to click on...
  • Page 92: I/O Connector

    I/O Connector I/O Connector Definition for the Internet Camera The DCS-2000 provides a general I/O terminal block with one digital input and one relay switch for device control. Pin 1 and pin 2 can be connected to an external sensor and the state of voltage will be monitored from the initial state ‘LOW’.
  • Page 93: Time Zone Table

    Time Zone Table GMT stands for Greenwich Mean Time, which is the global time that all time zones are measured from.
  • Page 95: Adjusting The Cameras Focus

    Lens Assembly. To help you get the best image quality, keep in mind that while adjusting the DCS-2000’s focus you can preview the image quality from your Web browser. Please refer to the diagram below when adjusting the camera lens.
  • Page 96 Note: You can further adjust the Internet Camera’s image quality through the Web Configuration under Configuration > Ad- vanced > Video. Please refer to Using the DCS-2000 section for further details. Warning Direct exposure to sunlight may cause permanent damage to the CMOS sensor.
  • Page 97: Replacing The Lens

    Replacing the Lens Since the Internet Camera is designed with a CS- mount, the lens equipped with the Internet Camera can be replaced with any standard C or CS lens commonly used within the surveillance industry. Follow the instructions below to replace the supplied lens with any C or CS type lens.
  • Page 98: Technical Specifications

    Technical Specifications Remote management Configuration and system log can be accessed via Web browser and FTP application remotely Networking Protocol TCP/IP, HTTP, SMTP, FTP, Telnet, NTP, DNS and DHCP Ethernet 10BaseT or 100BaseT Fast Ethernet Video Algorithm supported H.263+ (MPEG-4 Short header mode) Features Three adjustable image size and quality Intelligent motion detection windows with flexible bit rate...
  • Page 99 Technical Specifications (continued) LED indicator Bi-color status indicator Camera specification 1/3 inch color CMOS sensor 640x480 2.5Lux/F1.4 AGC/AWB Electronic shutter: 1/60 ~ 1/15000 second Standard CS mount type lens, 6mm, F1.8 Power 12VDC 1.2A, external power supply Weight About 240g Dimension 135mm(L)x89mm(W)x57mm(H) Viewing system requirement...
  • Page 100: Contacting Technical Support

    Contacting Technical Support You can find the most recent software and user documentation on the D-Link website. D-Link provides free technical support for customers within the United States for the duration of the warranty period on this product. U.S. customers can contact D-Link technical support through our web site, or by phone.
  • Page 101: Warranty And Registration

    D-Link’s sole obligation shall be to repair or replace the defective Hardware during the Warranty Period at no charge to the original owner or to refund at D-Link’s sole discretion. Such repair or replacement will be rendered by D-Link at an Authorized D-Link Service Office. The replacement Hardware need not be new or have an identical make, model or part.
  • Page 102 D-Link may reject or return any product that is not packaged and shipped in strict compliance with the foregoing requirements, or for which an RMA number is not visible from the outside of the package. The product owner agrees to pay D-Link’s reasonable handling and return shipping charges for any product...
  • Page 103 D-Link Corporation/D-Link Systems, Inc., as stipulated by the United States Copyright Act of 1976. Contents are subject to change without prior notice.

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