Draytek VigorPhone 350 User Manual
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Draytek VigorPhone 350 User Manual

Draytek VigorPhone 350 User Manual

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  • Page 2 VigorPhone 350 User’s Guide Version: 1.1 Date: 21/06/2011...

  • Page 3: Copyright Information

    Copyright Information Copyright Copyright 2011 All rights reserved. This publication contains information that is Declarations protected by copyright. No part may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language without written permission from the copyright holders.

  • Page 4: Regulatory Information

    Regulatory Information Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 5: Table Of Contents

    Table of Contents Chapter 1 Overview ......................9 1.1 Package Contents ........................9 1.2 Product Description ......................10 1.2.1 Front View..............................10 1.2.2 Back View ..............................12 1.3 Setting Up the Phone ......................13 Chapter 2 Display Screen Configuration ..............15 2.1 Call History ...........................16 2.1.1 Missed Calls..............................
  • Page 6 2.7.1 Codec Priority ............................23 2.7.2 SIP Listen Port ............................23 2.7.3 RTP Port Base ............................23 2.7.4 RFC2833 Payload Type..........................23 2.7.5 G.711 Frame Size............................. 24 2.7.6 G.723 Frame Size............................. 24 2.7.7 G.729 Frame Size............................. 24 2.7.8 G.722 Frame Size............................. 24 2.7.9 Signaling Precedence ..........................
  • Page 7 4.3.4 Transferring a Call ............................ 57 4.3.5 Using the Intercom Function ........................57 4.3.6 Blocking All Calls Using the DND Function ....................57 4.3.7 Checking Voice Messages........................57 4.4 Set up VigorPhone 350 with VigorIPPBX2820 ..............58 Appendix A Upgrade VigorPhone 350 ................63...
  • Page 8 viii...

  • Page 9: Chapter 1 Overview

    Chapter 5 Operation VigorPhone enables you to make phone calls through the IP network instead of calling through a tradition local PSTN line. It is workable with VigorIPPBX series for auto provision capability. To manage various calling purposes, VigorPhone supports multi-sip registration with different accounts (up to 10) and support G.722 codec for promoting voice quality.

  • Page 10: Product Description

    This VoIP Phone features based on SIP (RFC 3261). Please familiarize yourself with the functions of the VoIP phone. Item Name Description Incoming call A red light indicates an incoming call. indicator Display screen Displays calls and status information. 4-way Navigation Press to scroll through lists and menus on the display.
  • Page 11 Soft Keys Icom Press the button and the extension number you want to dial. The call (Intercom) will be automatically established with the other end. Missed Press to view missed calls information. DND(Do Not Press to block all incoming calls. Disturb) P.book(Phone Book) Press to access the personal phonebook directory.

  • Page 12: Back View

    Item Name Description Handset Jack Connects to the phone. RJ-9 Headset Jack Connects to an external headset.RJ-9 LAN/ PoE Port Connects to LAN cable. 10/100Mbps RJ-45 port for LAN (uplink) connection. If you are using Power over Ethernet (PoE), the power to the phone is supplied when you connect the Ethernet cable.

  • Page 13: Setting Up The Phone

    The following illustration shows how to connect the VoIP phone to power, LAN, WAN, and the handset or a headset.
  • Page 14 This page is left blank.

  • Page 15: Chapter 2 Display Screen Configuration

    The menu directory enables you to setup the product configuration from Phone Settings, VoIP settings, and Network settings. Follow these steps to access the menu and the menu items. 1. Press the Menu key to access the menu. 2. Scroll through the main menu options using the 4-way navigation keys and press the Enter key to view the submenu.

  • Page 16: Call History

    The VoIP phone stores information about all calls made or received. NOTE: The lists are stored from the newest to oldest entries. The oldest entries are deleted as new entries are added. The maximum entry for each item is 200 records. The Missed Calls list consists of the calls that are not answered.

  • Page 17: Phone Book

    The phone book feature enables you to view and create entries for your contacts and edit their contact information. NOTE: The lists are stored from the newest to oldest entries. The oldest entries are deleted as new entries are added. The maximum entry for each item is 200 records. To create a new entry, follow the steps below: Press New.

  • Page 18: Always Forward

    Always Forward allows you to set the account number to which all incoming calls are to be forwarded. This function requires you to input the following: Number: The phone number to forward all incoming calls. Account: This refers to the SIP account number. Use the soft key to delete, clear, and save entries or to go back the previous menu.

  • Page 19: Ring Tone

    When you enable the Music On Hold function, next time you receive a second call, press the Hold soft key to attend to the new call, and the first caller will listen to the music while waiting for you to answer. When Auto Answer is enabled, VigorPhone 350 will automatically answer the incoming call in speakerphone mode.

  • Page 20: Alarm Clock

    The Alarm Clock submenu allows you to set the phone to sound an alarm at a specific time. Specify the time for the alarm to sound. Use the soft keys to do the following functions: On / Off: Press to turn alarm on or off. Edit: Press to edit the alarm time.

  • Page 21: System Settings

    Press the New soft key. Use the soft keys to do the following functions: Edit: To edit the selected item. Apply: To save and apply changes. Back: To go back to the previous level: Calendar submenu. You will see an alarm clock sign appearing on the bottom right corner of the phone screen to denote set schedule.

  • Page 22: Serial Number

    Serial Number function allows you to view the serial number of your VoIP phone. Select to restore settings into factory default values. Use this option to reboot the system. A warning message appears on the display, select: Yes: to reboot; No: to cancel reboot.

  • Page 23: General Sip Settings

    General SIP Settings allows you setup the code priority, ports frame size, signaling and voice precedence. This function allows you to set Codec priority and Codec types in SDP. This VoIP phone has enabled four Codec as following: G.711 u-law/G.711 a-law, G.723.1, G.729, G.722. There are four priority levels can be set in different order, “First Priority”, “Second Priority”, “Third Priority”, and “Fourth Priority”...

  • Page 24: Frame Size

    This function allows you to select the G.711 frame size. Options are: 20, 30, 40, 50, 60, 80 ms. This function allows you to select the G.723 frame size. Options are: 30, 60, 90, 120, 150, 180 ms. This function allows you to select the G.729 frame size. Options are: 20, 30, 40, 50, 60, 80 ms. This function allows you to select the G.722 frame size.
  • Page 25 DTMF Type: Input the DTMF type options: In-Band DTMF, Out-of-Band DTMF (RFC2833), and SIP INFO (RFC2976). Authentication Name: Input the Authentication Name used for authentication. It can be identical to or different from SIP Registration ID. Proxy Server: Input the proxy server address. Voice Mail: Input the access code base on requirement of your service provider.

  • Page 26: Network

    The Network option allows you to setup your LAN Port, PC Port, VLAN, NAT/Bridge, NTP Server and MAC Address. This VoIP phone supports three different types of connections: Static IP, PPPoE, and DHCP. To setup LAN Port: 1. Select the type of connection, by pressing the Edit soft key. 2.

  • Page 27: Nat / Bridge

    To configure the VLAN settings, use the soft keys to access the submenu options and perform necessary functions. VLAN settings have the following submenu options: Activation Select this option to enable/ disable VLAN connection. Identifier Select this option to set up VLAN settings ID. Priority Select this option to set the priority level (0-7).

  • Page 28: Lan Port Mac Address

    You can configure the LAN Port MAC Address settings from the VoIP phone. Select LAN Port MAC Address, and then press the Edit soft key. Input the LAN Port MAC address manually. Press the Save soft key to save your setting. You can configure the PC Port MAC Address settings from the VoIP phone.

  • Page 29: Chapter 3 Web Configuration

    This chapter contains important information to help you configure the settings for your VoIP phone from the web browser. If your VoIP phone is using factory default, it sets LAN/PoE port as DHCP client and enable Bridge mode for PC port. To access the web configuration menu, do the following: Connect one end of the Ethernet cable provided to the LAN/PoE port of your phone to your router with DHCP service enable.

  • Page 30: Call History

    After you login, move the cursor over the menu items on the left navigation bar to access the dropdown menus. To check the call history from the web browser, do the following: Click Call History. The following screen will be displayed. If you intend to check the dialed calls, select Call History Type as Dialed Calls.

  • Page 31: Phone Book

    To remove certain Call History, click in the Delete box of the corresponding option, and then click OK button. To remove all Call History, click Reset Call History. The phone book menu allows you to add, edit or delete any phone entry from the web browser. To configure the phone book settings, do the following: Click Phone Book.

  • Page 32: Phone Settings

    The phone settings menu provides a number of options to configure your phone, such as call forwarding, date and time, ringer, voice mail settings and so on. Read this section to adjust the settings to suit your own needs. To configure Call Forward settings through the web browser, do the following: Click Phone Settings>>Call Forward.
  • Page 33 2. Add the numbers that you want to set as speed dial/BLF, and select an existing SIP profile (account). 3. To delete a speed dial/BLF number, click the Delete box of the corresponding number. 4. Click OK to save your settings, Delete All to delete all speed dial numbers/BLF or Cancel to cancel.

  • Page 34: Ring Tone

    To configure ring tone settings through the web browser, do the following: Click Phone Settings>>Ring Tone. Choose Set to enable the ring tone. Select the Ringtone Name from the drop-down box according to your preference. Choose the Music On Hold settings: select Enable to enable music on hold, or Disable to disable it. Click OK to save your settings or Cancel to cancel.

  • Page 35: Digit Map

    To remove a ringer, do the following: Choose Delete to display all the ringers currently stored in the phone. Check the Select box of the ring tone that you want to remove. Click OK to save your settings or Cancel to cancel. You can use this setting to modify the method used to filter the phone numbers.
  • Page 36 3. Select Enable in Active field to activate the setting of the dial plan numbered 1. 4. Input all the information required for the following parameters: Abbr. Code: Set abbreviation digits to screen dialing numbers one by one from the beginning. If it matches abbreviation digits, then this dialing rule will be executed.

  • Page 37: Voice Settings

    Select Enable/Disable to activate/deactivate general Rule. Select Effective Length to detect the entry digits match length. If matches the entry digits then add prefix in front of entered. Entering Prefix digits to matched length dialed number. You can configure the tone frequency and cadence in voice settings menu. The voice setting is only accessible through the web browser.
  • Page 38 2. The following options are available: Play Dial Tone Frequency: Set the dial tone frequency range when you pick up the handset. Play RingBack Tone Frequency: Set the ring tone you hear before the recipient of your call picks up and answers your call. Play Busytone Frequency: Set the busy tone frequency range when the number you dial is busy.

  • Page 39: Alarm Clock

    Speak Out Gain: Set the volume sent out from the microphone from Level 1-20. Default is Level 10. Mic Digital In Gain: Set the volume sent in from a digital microphone from Level 1-20. Default is Level 10. Mic Analog in Gain: Set the volume sent in from an analog microphone from Level 1-20.
  • Page 40 Input the date on the Date field or click Calendar to select date from the calendar. To create a new schedule: Click Add. The following screen will be displayed. Input the following information: Time: Time to set the alarm. Message: Message or description.

  • Page 41: System Settings

    Modify the necessary information. Click: Save your settings and go back to Calendar main menu. Cancel: Cancel changes and go back to Calendar main menu. To delete a schedule: 1. Check the Select box of the corresponding item to delete. To delete all items, click Delete all. 2.

  • Page 42: Backup & Recover Setting

    2. Click Browse to select the file location of the newest firmware. 3. Click OK to execute the firmware upgrade or Cancel to cancel. Note: If your VigorPhone 350 Firmware Version is 12202.26.1.04 or after, please refer to Appendix A for upgrade.

  • Page 43: Administrator Password

    The system authority menu is only accessible through the web browser. To change the user name and password, do the following: 1. Click System Settings>>Administrator Password. The following screen will be displayed. 2. Enter the new username and the new password. Enter the new password again in the Confirm Password field to confirm.

  • Page 44: General Sip Settings

    2. Click OK. 3. A confirmation message will appear, click OK to proceed with reboot. Click Cancel to cancel reboot. The General SIP settings allow you to configure the port and codec priority and signal or voice precedence settings. This setting menu is only accessible through the web browser. To configure the port setting, do the following: 1.

  • Page 45: Other Settings

    2. Select the item you want to change and a drop-down box will display the available options. G.711 u-law/G.711 a-law, G.723.1, G.729, G.722. NOTE1: a. Due to the codec limitation, only G.723/G.729 codec can be available when G.722 codec is not selected.

  • Page 46: Sip Accounts

    2. Select the Signaling Precedence (ToS) from the options: 0 (Routing), 1 (Priority), 2 (Immediate), 3 (Flash), 4 (Flash Override), and 5 (CRITIC/ECP). 3. Select the Voice Precedence (ToS) from the options: 0 (Routing), 1 (Priority), 2 (Immediate), 3 (Flash), 4 (Flash Override), and 5 (CRITIC/ECP). 4.
  • Page 47 To delete an SIP account, do the following: 1. Click the Select box of the corresponding item to delete. 2. Click Delete button. To edit an SIP account setting, do the following: Click the underlined ID number. The following screen will be displayed. Choose Enable for Registration to activate the account.

  • Page 48: Network

    Password: Input the password. Registration Server: Input the domain server address. Expire time: User can set the timeout duration for registration request. DTMF Type: Input the DTMF type options: RFC2833, SIP Info, Nortel Info, and In Band. Authentication Name: Input the authentication name. Proxy Server: Input the proxy server address.

  • Page 49: Status

    You can view the WAN and LAN information from the Status submenu. Click Network>>Status. The following screen will be displayed. To configure IP settings through the web browser, do the following: Click Network>>LAN Port Settings. The following screen will be displayed.
  • Page 50   IP Type: There are IP Types for you to choose. Select the one you need and fill in the required information. IP Address: Enter the IP address. Netmask: Enter Net mask. Gateway: Enter the Gateway IP. Primary DNS: Enter the primary DNS server. Secondary DNS: Enter the secondary DNS server.

  • Page 51: Pc Port Settings

    Keep Alive Mode: Select option, Ping DNS1 or Ping Remote IP. Remote IP: Enter remote IP address. Activation: Select On for activating VLAN setting. Identifier/Priority: The Identifier and Priority fields are enabled for user input. Enter the necessary information. Click OK to save your settings or Reset to cancel. To configure LAN settings and DHCP server setting from the web browser, click Network>>PC Port Settings.

  • Page 52: Ntp & Time Settings

    End IP: Input End IP address. Lease: Input lease time in minutes. Domain Name: Input domain name. Primary DNS: Input the primary DNS server. Secondary DNS: Input the secondary DNS server. Click OK to save your settings or Cancel to cancel. &...

  • Page 53: Ip Mapping

    To set the IP mapping for hosts, click Network>>IP Mapping. The following screen will be displayed. To add a new hostname, do the following: In the Add section, enter the information for Hostname, and IP field. Click OK to save your settings, the added IP is displayed on the list, or Cancel to cancel. To edit a hostname, do the following: Click the underlined number of the corresponding hostname.

  • Page 54: Routing Table

    You can set routing table through the web browser. To do this, click Network>>Routing Table. The following screen will be displayed. To add a new routing table, do the following: In the Add section, enter the information for IP address, Netmask, and Gateway field. Select the Interface, options are: LAN Port, PC Port, and Bridge.

  • Page 55: Chapter 4 Operation

    An incoming call is indicated by a ringing tone and a red light on the incoming call indicator. You can answer the call by doing one of the followings: 1. Pick up the handset to answer the call. 2. Press the Speaker key on the phone to answer the call. 3.

  • Page 56: Dialing To Multiple Sip Accounts

    You can use the speed dial hotkeys, located on the right side of the phone, to configure the most commonly dialed numbers. Use the function to dial a number quickly, instead of keying in a complete number. To call a number using speed dialing, press the speed dial memory hotkey (1~16) that has been assigned to the phone number from the numeric keypad.

  • Page 57: Putting A Call On Hold

    When you receive a second call, press the next available LINE key to attend to the new call, and the first call will be put on hold automatically. ­ ­ ­ To initiate a three way conference call, follow the steps below: Call the first participant of the conference call as described in Making a Call.

  • Page 58: Set Up Vigorphone 350 With Vigorippbx2820

    NOTE: If there is more than one SIP profile in this phone, use NAVI key “up” “down” to select different SIP profile voice mail boxes. To enable Voice mail feature, please check with service provider for more information. DrayTek VigorIPPBX 2820/VigorIPPBX 2820n supports the function of auto-provisioning. VigorPhone 350 is also capable of auto-provisioning, it can get a configuration text file from the VigorIPPBX 2820 series.
  • Page 59 Click IPPBX Wizard to get the first screen as shown below: Type the extension group name, group number, start number, and number of extension fields. Click OK to save them. The new added group will be displayed on the screen. Then click Next to access into next web page.
  • Page 60 Type the profile name, domain/realm, proxy, account number/name, password and trunk number fields, then click OK to save them. The new added profile will be displayed on the screen. Click Next to access into office hours setup page. Please specify office hours including starting point and ending point on duty day(s).Then, click Finish to save the settings and exit the wizard.
  • Page 61 After finishing the Wizard, please go to IPPBX>Extension to configure the Extension Number and the Password settings. Click the index number 1. Type in Extension Number and Password. 10. Then connect VigorPhone to the network. Each user of VigorPhone can get the extension number/password respectively.
  • Page 62 12. Next, input the password. Press OK. 13. VigorPhone can automatically configure itself with settings coming from VigorIPPBX 2820. Successful message will be shown as below. Now, all the configurations have been done. 14. Now, the extension number has been registered by VigorPhone successfully. (See the number on the right side of the arrow.)

  • Page 63: Appendix A Upgrade Vigorphone 350

    Install firmware upgrading tool, Router tools to your computer. Please download it through the following link. http://www.draytek.com/user/SupportDLUtility.php Connect your computer to the VigorPhone 350 PC port, and configure static IP (see below) in your computer: IP address: 192.168.1.10 Subnet Mask: 255.255.255.0...
  • Page 64 10. Update steps is completed, you can connect the VigorPhone 350 LAN port to IPPBX to use VigorPhone 350. Note: If the VigorPhone 350 Firmware Version is 12202.26.1.03 or before, please update it to 12202.26.1.04 via VigorPhone 350 webpage before upgrading to 12202.26.1.05 or later.

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