Page 1: Feature Manual
Feature Manual Panasonic KX-TAW848, KX TAW848, KXTAW848, TAW848 Thank you for purchasing a Panasonic Advanced Hybrid & Wireless PBX. Please read this manual carefully before using this product and save this manual for future use. PSMPR Software File Version 4.0000 or later...
Page 2 About the Feature Manual The Feature Manual is designed to serve as an overall reference describing the features of the Panasonic Advanced Hybrid & Wireless PBX. It explains what the PBX can do, as well as how to obtain the most of its many features and facilities.
Page 3: Feature Manual
Product specifications are subject to change without notice. In some cases, additional information, including updates to this and other manuals, is included in the KX-TAW848 Maintenance Console's Information Before Programming. Install the latest version of Maintenance Console to view this information.
Page 4: Feature Highlights
Portable Station (PS) Features A Panasonic PS can be used in place of a PT to provide wireless access to PBX features and call handling. When in Wireless XDP Parallel Mode, a PS can share an extension number with a wired telephone, allowing extension users to use their PSs when they are away from their desks to answer or make calls as if they were using their wired telephones.
Page 5 List of Abbreviations AA → Automated Attendant ANI → Automatic Number Identification APT → Analog Proprietary Telephone ARS → Automatic Route Selection BGM → Background Music CLI → Calling Line Identification COS → Class of Service CPC → Calling Party Control CS →...
Page 6 PIN → Personal Identification Number PS → Portable Station PT → Proprietary Telephone S-CO → Single-CO SLT → Single Line Telephone SMDR → Station Message Detail Recording SVM → Simplified Voice Message TAFAS → Trunk Answer from Any Station TRG → Trunk Group TRS →...
Page 7: Table Of Contents
Table of Contents Features and Configurations............... 11 A ............................12 1.1.1 Absent Message ......................12 1.1.2 Account Code Entry ......................13 1.1.3 ARS (Automatic Route Selection) ..................14 1.1.4 Automatic Callback Busy (Camp-on) ................20 1.1.5 Automatic Extension Release ..................21 1.1.6 Automatic Fax Transfer ....................
Page 8 1.5.7 Extension Port Configuration ...................78 1.5.8 External Relay........................78 1.5.9 External Sensor .......................79 F ............................82 1.6.1 Fixed Buttons ........................82 1.6.2 Flash/Recall/Terminate.....................83 1.6.3 Flexible Buttons........................84 1.6.4 Flexible Numbering/Fixed Numbering ................87 1.6.5 Floating Extension......................92 1.6.6 FWD (Call Forwarding).....................93 1.6.7 FWD/DND Button, Group FWD Button ................97 G ............................
Page 9 1.13.2 Paralleled Telephone...................... 154 1.13.3 Password Security ......................155 1.13.4 Pause Insertion ......................156 1.13.5 PC Programming ......................157 1.13.6 Power Failure Restart ....................159 1.13.7 Power Failure Transfer ....................160 1.13.8 Predialing ........................160 1.13.9 Printing Message ......................161 1.13.10 Privacy Release ......................
Page 10 2.3.3 PSMPR Software File Version 3.0xxx ................242 2.3.4 PSMPR Software File Version 4.0xxx ................242 Index ......................245 Feature Manual...
Page 11: Features And Configurations
Section 1 Features and Configurations Feature Manual...
Page 12: Absent Message
1.1 A 1.1.1 Absent Message Description Extension users can prepare a brief text message (Absent Message) that will be displayed to other extension users when they are called. These messages can explain the reason for their absence, and may be edited through system programming and personal programming. The following Absent Messages may be programmed: Message Type...
Page 13: Account Code Entry
1.1 A 2.12.5 [6-5] Absent Message PT Programming Manual [008] Absent Message Feature Manual References 2.1 Capacity of System Resources Operating Manual References 1.3.1 Absent Message 3.1.2 Personal Programming 1.1.2 Account Code Entry Description An account code is used to identify outgoing CO line calls for accounting and billing purposes. The account code is appended to the Station Message Detail Recording (SMDR) call record.
Page 14: Ars (Automatic Route Selection)
1.1 A Programming References PC Programming Manual 2.8.8 [2-6-1] Numbering Plan—Main—Features—Account Code Entry 2.8.11 [2-7-1] Class of Service—COS Settings—CO & SMDR—Account Code Mode PT Programming Manual [508] Account Code Mode Feature Manual References 1.3.16 COS (Class of Service) 1.6.3 Flexible Buttons 1.16.1 SMDR (Station Message Detail Recording) Operating Manual References 1.2.1 Making Calls...
Page 15 1.1 A [Carrier Selection Procedure Flowchart] The numbers in parentheses indicate the corresponding items found under [Programming Procedures] on the following pages. An extension user accesses a CO line and dials a telephone number. No (Normal CO Line Access) Is the ARS mode (1) enabled? Sends the telephone number as dialed.
Page 16 1.1 A Also note that the CO Line Access number is always ignored by ARS and does not need to be programmed here. Calls that are exempt from ARS are connected to the user-selected line, via the default carrier for that line.
Page 17 1.1 A modification usually involves removing digits and adding access codes to the beginning of the dialed number. In situations where a preprogrammed number (such as an Itemized Billing Code) must be added automatically after the telephone number that was dialed by the extension user, set the Additional Number of Digits to a value greater than 0.
Page 18 1.1 A Modify Command: When a call is made using this carrier, the telephone number must be modified to meet the criteria required by the carrier in order to connect the call. Program here the commands needed to modify the user-dialed number as necessary. [Command Explanation] Description Command...
Page 19 • ARS Data Import/Export ARS tables and data can be copied to and from the PBX and a PC using the KX-TAW848 Maintenance Console software. Files are saved in CSV (Comma Separated Value) format. Because of the large amounts of programming that may be necessary to use ARS effectively, you may choose to export ARS tables and data to a PC, edit them using the software of your choosing, then import the new data to the PBX.
Page 20: Automatic Callback Busy (Camp-On)
1.1 A 2.4.5 Tool—Import → ARS - Leading Digit → ARS - Except Code → ARS - Routing Plan 2.4.6 Tool—Export 2.8.4 [2-3] Timers & Counters—Dial / IRNA / Recall / Tone—Dial—Extension Inter-digit 2.8.17 [2-9] System Options—Option 3—Dial Tone—Dial Tone for ARS 2.10.1 [4-1-1] Wired Extension—Extension Settings—Option 2—ARS Itemized Code 2.10.8 [4-2-1] Portable Station—Extension Settings—Option 2—ARS Itemized Code 2.12.3 [6-3] Verification Code—Itemized Billing Code for ARS...
Page 21: Automatic Extension Release
1.1 A • This feature cannot be used for calls to a Voice Processing System (VPS). Programming References PC Programming Manual 2.8.8 [2-6-1] Numbering Plan—Main—Features—Automatic Callback Busy Cancel 2.8.10 [2-6-3] Numbering Plan—B/NA DND Call Feature—Automatic Callback Busy PT Programming Manual None Operating Manual References 1.3.4 Automatic Callback Busy (Camp-on)
Page 22: Automatic Fax Transfer
1.1 A 1.1.6 Automatic Fax Transfer Description The PBX can distinguish between fax calls and other types of calls arriving on DISA lines, and automatically transfer fax calls to preprogrammed destinations. When a call arrives on a DISA line, an OGM is played (→ 1.12.1 OGM (Outgoing Message)).
Page 23: Automatic Time Adjustment
1.1 A 2.11.4 [5-3-2] Voice Message—DISA Message—Fax Extension PT Programming Manual None Feature Manual References 1.4.6 DISA (Direct Inward System Access) 1.1.7 Automatic Time Adjustment Description The PBX clock can be adjusted automatically in the following two ways: Daylight Saving Time Setting The start and end dates of Daylight Saving Time can be programmed.
Page 24 1.1 A None Feature Manual References 1.17.3 Timed Reminder Feature Manual...
Page 25: Bgm (Background Music)
1.2 B 1.2.1 BGM (Background Music) Description A proprietary telephone (PT) user can listen to background music (BGM) through the built-in speaker while on-hook and idle. BGM—External: BGM can also be broadcast in the office through the external pager (loudspeaker) and can be turned on and off by an extension assigned as a manager.
Page 26: Caller Id
1.3 C 1.3.1 Caller ID Description The PBX can receive Caller ID information (a caller's name and telephone number) from calls received on CO lines. This information can be shown on a proprietary telephone (PT) display when receiving a call and can be used to direct calls from specific callers to specific destinations automatically.
Page 27 1.3 C International Call Data" first. If a match is not found, the telephone number will be modified according to the method programmed under "Long Distance Code". [Programming Example: Caller ID Modification] <Table Selection> Trunk Modification <Modification Table> Table Group No. Modification Table 1 Area Code Removed No.
Page 28 1.3 C System Speed Dialing Table The System Speed Dialing Table can store telephone numbers, names, and CLI destinations for hundreds of callers. Telephone Number: Contains a CO Line Access number and the caller's telephone number. If Automatic Caller ID Number Modification is used, telephone numbers should be stored in the System Speed Dialing Table in their modified format in order for CLI distribution to function.
Page 29: Call Hold
1.3 C • When the caller's number exceeds 16 digits, the SLT receives only the first 16 digits, not counting the preceding CO Line Access number (if it is programmed to be added). • If a call is transferred to an SLT, the transferring extension's information will be shown on the SLT. If the transferring extension goes on-hook before the call is answered, the original caller's information will be shown.
Page 30 1.3 C Conditions • Call Hold Limitation A proprietary telephone (PT) user can hold one intercom call and/or multiple CO line calls at a time. A single line telephone (SLT) user can hold either one intercom call or one CO line call at a time. By using the Call Park feature, PT and SLT users can hold multiple CO line calls and intercom calls simultaneously.
Page 31 1.3 C Hold Transfer to (to be Retrieved from Hold Transfer to CO Line Extension Another Extension) Flashing the hookswitch Flashing the Flashing the Flashing the hookswitch hookswitch hookswitch Hold Feature No. Hold Feature No. Extension No. Mode 3 Hold Feature No. Hold Feature No.
Page 32: Call Log, Incoming
1.3 C Operating Manual References 1.3.6 Call Hold 1.3.3 Call Log, Incoming Description When a call containing Caller ID information is received by an extension, the information is shown on the telephone display, notifying the extension user of the caller's identity. This information is also automatically logged in the Incoming Call Log of the extension, and can be viewed later or used to call that caller back.
Page 33 1.3 C Conditions • The following information is logged. Telephone 1-line display PT 3-line KX-TD7690/KX-TD7680 display PT Wireless phone Information (KX-TD7895/KX-T7885) Caller's Name or Caller's Phone Number* Date/Time call received Answered or Not Answered Confirmed or Not Confirmed If the caller's name is not logged, the caller's phone number is displayed. If the caller's name is logged, the caller's phone number is not displayed.
Page 34: Call Monitor
1.3 C • Automatic Caller ID Number Modification If the PBX is programmed to automatically modify incoming telephone numbers, the modified numbers will be logged in the Incoming Call Log. Programming References PC Programming Manual 2.9.9 [3-5-1] Incoming Call Distribution Group—Group Settings—Group Log / Group FWD—Incoming Call Log Memory 2.9.11 [3-5-3] Incoming Call Distribution Group—Miscellaneous—Options—Call Log to ICD Group for Answered Call...
Page 35 1.3 C • This feature will not function when the busy extension: Has set Executive Busy Override Deny (→ 1.5.3 Executive Busy Override) or Data Line Security (→ 1.4.1 Data Line Security). Is on a conference call (→ 1.3.13 Conference, → 1.5.3 Executive Busy Override, → 1.13.10 Privacy Release).
Page 36: Call Park
1.3 C 1.3.5 Call Park Description An extension user can place a call into a common parking zone of the PBX. The Call Park feature can be used as a transferring feature; this releases the user from the parked call to perform other operations. A parked call can be retrieved by any extension user.
Page 37: Call Pickup
1.3 C → Optional Parameter (Ringing Tone Type Number) (for Call Park) 2.10.10 [4-2-3] Portable Station—Flexible Button → Type → Parameter Selection (for Call Park) → Optional Parameter (or Ringing Tone Type Number) (for Call Park) 2.10.13 [4-3] DSS Console—Flexible Button →...
Page 38 1.3 C have this feature enabled through system programming, and the light pattern of DSS buttons for incoming calls to extensions or ICD groups is set to "On or Flash" through system programming. The light pattern of a DSS button for an incoming call to an extension or Incoming Call Distribution (ICD) group can be programmed through system programming.
Page 39: Call Splitting
1.3 C 1.3.7 Call Splitting Description During a conversation, an extension user can call another extension while putting the original party on Consultation Hold. The extension user can then alternate between the two parties and/or connect the original party with the third party. Conditions •...
Page 40 1.3 C [Available destination for Transfer Recall] Destination Availability Wired Extension (PT/SLT) ICD Group PS Ring Group Floating Extension no. for SVM VM Group (DTMF/DPT) External Pager (TAFAS) DISA Analog Remote Maintenance Idle Line Access no. + Phone no. Trunk Group Access no. + Trunk Group no. + Phone no. •...
Page 41: Call Waiting Tone
1.3 C 1.3.9 Call Waiting Tone Description When an extension user attempts to call a busy extension (i.e., an extension that is ringing or having a conversation), a call waiting tone can be sent to the called extension to indicate another call is waiting. The tone can be heard from either the handset or the built-in speaker.
Page 42: Cli (Calling Line Identification) Distribution
1.3 C Programming References PC Programming Manual 2.7.7 [1-1] Slot—LCO Card Property—Caller ID—Caller ID Signalling 2.8.4 [2-3] Timers & Counters—Miscellaneous—Caller ID—Visual Caller ID Display 2.8.8 [2-6-1] Numbering Plan—Main—Features → Call Waiting Mode: Manual Call Waiting for Extension Call → Call Waiting Mode: Automatic Call Waiting 2.8.10 [2-6-3] Numbering Plan—B/NA DND Call Feature →...
Page 43 1.3 C [Programming Example: System Speed Dialing Table] Location System Speed (System Speed Telephone No. CLI Destination Dialing Name Dialing No.) ABC Company 912125551234 XYZ Company 913135551234 → 2.12.1 [6-1] System Speed Dial—Name → [001] System Speed Dialing Number → 2.12.1 [6-1] System Speed Dial—CO Line Access Number + Telephone Number →...
Page 44: Co Line Access
1.3 C 1.3.11 CO Line Access Description There are three methods of accessing a CO line. Method Description Operation Idle Line Access Selects an idle CO line automatically Dial the Idle Line Access number or (Local Access) from the assigned trunk groups. press a L-CO button.
Page 45 1.3 C • A company name or customer name can be assigned on a CO line port basis so that the operator or extension user who is answering the call can view the destination which the caller is trying to reach before answering.
Page 46: Co Line Call Limitation
1.3 C 1.3.12 CO Line Call Limitation Description CO line calls are limited by the following features: Feature Description Extension-to-CO Line Call If a call between an extension user and an outside party is established, Duration the call duration can be restricted by the system timer selected for each trunk group.
Page 47: Conference
1.3 C Feature Manual References 1.3.16 COS (Class of Service) 1.3.13 Conference Description An extension user can establish a conference call by adding additional parties to an already existing two- party conversation. This PBX supports three-party through eight-party conference calls. Conferences with more than four parties are only possible when a PT user originates the conference.
Page 48: Confirmation Tone
1.3 C Programming References PC Programming Manual 2.8.4 [2-3] Timers & Counters—Dial / IRNA / Recall / Tone → Unattended Conference—Recall Start Timer → Unattended Conference—Warning Tone Start Timer → Unattended Conference—Disconnect Timer 2.8.11 [2-7-1] Class of Service—COS Settings—TRS—Transfer to CO 2.8.17 [2-9] System Options—Option 3 →...
Page 49 1.3 C Type Description Tone 3-1 Sent before a conversation is established using the Paging feature. Sent to the caller when a conversation is established with an extension in one of the following modes: • Hands-free Answerback mode • Voice-calling mode (Alternate Receiving—Ring/Voice) Sent when making a call to or from a doorphone.
Page 50: Consultation Hold
1.3 C 1.3.15 Consultation Hold Description Consultation Hold is a condition that a party is in, when an extension is calling other parties in order to perform Call Transfer, Conference, or Call Splitting. When the operation is completed or canceled, the consultation hold is released.
Page 51: Cpc (Calling Party Control) Signal Detection
1.3 C → 1.11.1 Manager Features → 1.13.15 PT Programming Conditions • Walking COS Extension users can make a call from extensions of a less-privileged COS by using their own COS temporarily. (→ 1.20.1 Walking COS) Programming References PC Programming Manual 2.8.11 [2-7-1] Class of Service—COS Settings 2.10.1 [4-1-1] Wired Extension—Extension Settings—Main—COS 2.10.8 [4-2-1] Portable Station—Extension Settings—Main—COS...
Page 52 1.3 C [413] LCOT CPC Signal Detection Time—Outgoing [414] LCOT CPC Signal Detection Time—Incoming Feature Manual...
Page 53: Data Line Security
1.4 D 1.4.1 Data Line Security Description Once Data Line Security is set on an extension, communication between the extension and the other party is protected from signals such as Call Waiting, Hold Recall and Executive Busy Override. Extensions which have devices connected to them such as modems or fax machines may set this feature to maintain secure data transmission, by blocking tones or other interruptions during communication.
Page 54: Dial Tone
1.4 D • It is possible to assign the minimum duration of the DTMF signal sent to the CO line port which has been set to DTMF mode. Programming References PC Programming Manual 2.7.8 [1-1] Slot—LCO Port → Dialing Mode →...
Page 55: Dial Tone Transfer
1.4 D Type Description Tone 3A/3B This tone is heard when: • A called PS is being searched for. • The recording time used by the Simplified Voice Message (SVM)feature reaches the limit.* • Any of the features below are performed. •...
Page 56 1.4 D [Example] A hotel guest calls the front desk and asks for the telephone's toll restriction to be lifted in order to make an international call. (3) Make a CO line call (2) Change TRS level Toll Restriction button (1) Call Guest Room Front Desk...
Page 57: Dil (Direct In Line)
1.4 D 1.4.5 DIL (Direct In Line) Description Directs an incoming CO line call to a preprogrammed destination based on the CO line carrying the call. Each CO line has a destination for each time mode. [Method Flowchart] A CO line call is received. Does the call have Caller ID information and is CLI distribution enabled for the CO line in...
Page 58: Disa (Direct Inward System Access)
1.4 D In day mode: Calling Line Identification (CLI) distribution is enabled. The call is routed to its CLI destination, if assigned. If not assigned, the call is routed to the Direct In Line (DIL) destination, extension 101. In lunch mode: CLI distribution is disabled. The call is routed to the DIL destination, extension 100. Note Tenant numbers and VPS trunk group numbers (not shown here) can also be programmed in the DIL Table.
Page 59 1.4 D [Flowchart] A DISA call from an outside party is received. Is there an idle port on an MSG card? The call is routed to an operator, etc. (DISA Intercept when All (DISA Delayed DISA Ports are busy) Answer time expires) The PBX answers the call.
Page 60 1.4 D Continued from previous page No Security None None None None CO Line Security All Security Is the dialed number an extension number or floating extension number? Is the Walking COS/Verification Code Entry feature number dialed? What is the dialed number? Is the correct PIN entered? Other...
Page 61 1.4 D Continued from previous page Continued from previous page What method is assigned for DISA Intercept Is an Intercept Routing DND? Routing Busy destination assigned? The call is routed to Intercept Routing Busy tone the intercept destination. (Intercept Routing Busy) Does the caller Is a DISA Busy press...
Page 62 1.4 D Outgoing Message (OGM) When a call arrives on a DISA line, a prerecorded DISA message will greet and guide the caller. Any extension assigned as the manager can record outgoing messages (OGMs). (→ 1.12.1 OGM (Outgoing Message)) [Programming Example] Outgoing Automated Attendant No.
Page 63 1.4 D DISA Intercept Routing—Busy If the first destination called by the outside party is busy, the call is redirected as follows: The call is redirected to the Intercept Routing—Busy destination assigned to the first destination. If an Intercept Routing—Busy destination is not assigned to the first destination and a prerecorded DISA Busy Message is assigned, the caller will hear the DISA Busy Message.
Page 64 1.4 D • Time Service Switching Mode (→ 1.17.4 Time Service) SMDR The call information for DISA is recorded as the one of the DISA floating extension numbers. (→ 1.16.1 SMDR (Station Message Detail Recording)) Conditions WARNING There is a risk that fraudulent telephone calls will be made using the CO-to-CO Line Call feature of DISA.
Page 65 1.4 D → 2.9.1 [3-1-1] Trunk Group—TRG Settings—Main—DISA Tone Detection—Cyclic → [477] DISA Cyclic Signal Detection • CO-to-CO Line Call Duration Limitation For a call between two outside parties, even if end of call detection cannot be performed, the call can be disconnected by a system timer.
Page 66 1.4 D 2.8.4 [2-3] Timers & Counters—Miscellaneous—Extension PIN—Lock Counter 2.8.11 [2-7-1] Class of Service—COS Settings—Extension Feature—Accept the Call from DISA 2.9.1 [3-1-1] Trunk Group—TRG Settings → Tone Detection—DISA Tone Detection—Silence → Tone Detection—DISA Tone Detection—Continuous → Tone Detection—DISA Tone Detection—Cyclic 2.10.1 [4-1-1] Wired Extension—Extension Settings—Option 1—Intercept Destination—When called party does not answer—Day, Lunch, Break, Night 2.10.8 [4-2-1] Portable Station—Extension Settings—Option 1—Intercept Destination—When called party...
Page 67: Display Information
1.4 D 1.4.7 Display Information Description A display proprietary telephone (PT) can relay the following information to the user while making or receiving calls: Display Item Display Example Condition The extension number and name of the calling or – 123: Tom Smith called extension, or Incoming Call Distribution (ICD) Group Status of the called extension...
Page 68: Dnd (Do Not Disturb)
1.4 D Operating Manual References 3.1.2 Personal Programming 1.4.8 DND (Do Not Disturb) Description An extension user can make use of the DND feature. If this feature is set, calls will not arrive at the extension, but will arrive at another extension using the Idle Extension Hunting feature (→ 1.9.7 Idle Extension Hunting) or the Intercept Routing—Busy/DND feature (→...
Page 69: Door Open
1.4 D PT Programming Manual [507] DND Override Feature Manual References 1.3.16 COS (Class of Service) Operating Manual References 1.3.19 DND (Do Not Disturb) 1.4.9 Door Open Description Using an extension telephone, an extension user can unlock a door for a visitor. The door can be unlocked by extension users who are allowed to unlock the door in Class of Service (COS) programming.
Page 70: Doorphone Call
1.4 D Operating Manual References 1.3.20 Door Open 1.4.10 Doorphone Call Description A visitor can use a doorphone to call its preprogrammed destination. Extension users can call a doorphone. Conditions • Hardware Requirement: An optional doorphone and a DPH card •...
Page 71 1.4 D → Doorphone—Call Ring Duration → Doorphone—Call Duration 2.8.8 [2-6-1] Numbering Plan—Main—Features—Doorphone Call 2.8.11 [2-7-1] Class of Service—COS Settings—TRS—TRS Level—Day, Lunch, Break, Night 2.8.15 [2-8-2] Ring Tone Patterns—Call from Doorphone 2.8.17 [2-9] System Options—Option 3—Confirmation Tone—Tone 1 : Doorphone / Called by Voice 2.11.1 [5-1] Doorphone PT Programming Manual [720] Doorphone Call Destination...
Page 72: Efa (External Feature Access)
1.5 E 1.5.1 EFA (External Feature Access) Description Normally, an extension user can only access features within the PBX. However, when performing External Feature Access (EFA) the extension user performs features outside of the PBX, such as using the transfer services of the telephone company or host PBX.
Page 73: Emergency Call
1.5 E 1.5.2 Emergency Call Description An extension user can dial preprogrammed emergency numbers after seizing a CO line regardless of the restrictions imposed on the extension. Conditions • A specified number of emergency numbers can be stored. • Emergency numbers may be called, regardless of Toll Restriction (TRS) level (→ 1.17.5 TRS (Toll Restriction)), even when: –...
Page 74: Extension Dial Lock
1.5 E • This feature is not available for a CO-to-CO line call via Direct Inward System Access (DISA). Programming References PC Programming Manual 2.8.8 [2-6-1] Numbering Plan—Main—Features—Executive Override Deny Set / Cancel 2.8.10 [2-6-3] Numbering Plan—B/NA DND Call Feature—Executive Busy Override 2.8.11 [2-7-1] Class of Service—COS Settings →...
Page 75: Extension Feature Clear
1.5 E below (1 through 3) indicate the priority of each feature, with 1 having the highest priority, and 3 having the lowest. Dial Tone Transfer (→ 1.4.4 Dial Tone Transfer) TRS Override by System Speed Dialing (→ 1.17.5 TRS (Toll Restriction)) Verification Code Entry/Walking COS (→...
Page 76: Extension Pin (Personal Identification Number)
1.5 E Features After Setting Hot Line* Timed Reminder Cleared These features can be programmed to not be canceled by Extension Feature Clear. This feature is also known as Station Program Clear. Conditions • Extension Dial Lock (→ 1.5.4 Extension Dial Lock) and the extension personal identification number (PIN) (→...
Page 77 1.5 E Walking COS through DISA (→ 1.4.6 DISA (Direct Inward System Access)) *: If an extension user has assigned an extension PIN, the PIN is required when activating this feature. Conditions WARNING There is a risk that fraudulent telephone calls will be made if a third party discovers a personal identification number (PIN) (verification code PIN or extension PIN) of the PBX.
Page 78: Extension Port Configuration
(SLTs), Cell Stations (CSs), DSS Consoles, and Voice Processing Systems (VPS) to the PBX. The devices which can be connected to each type of port are listed below. APT Port: APT, DSS Console, and Panasonic VPS which supports DPT (Digital) Integration SLT Port: SLT and Panasonic VPS which supports DTMF Integration...
Page 79: External Sensor
1.5 E An external relay device and DPH card • The port of the DPH4 card to which the relay is connected must be assigned through system programming as a relay port (not a door opener port). • Some devices may be unable to communicate correctly with the PBX. Confirm compatibility with the manufacturer of a device before installing it.
Page 80 1.5 E Destination Availability ICD Group PS Ring Group Floating Extension no. for SVM VM Group (DTMF/DPT) External Pager (TAFAS) DISA Analog Remote Maintenance Idle Line Access no. + Phone no. Trunk Group Access no. + Trunk Group no. + Phone no. When the call is answered, if distinctive dial tones are enabled, dial tone 3 is heard, which continues until the user goes on-hook.
Page 81 1.5 E 2.8.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays Programming References PC Programming Manual 2.7.10 [1-1] Slot—DPH Card Property → For Sensor (EIO)—Input Signal Decision Time → For Sensor (EIO)—Input Signal Detection Reopening Time 2.8.4 [2-3] Timers & Counters—Miscellaneous—External Sensor—Ring Duration 2.8.16 [2-8-3] Ring Tone Patterns—Call from Others—External Sensor—Ring Tone Pattern Plan 1–8 2.11.7 [5-5] External Sensor PT Programming Manual...
Page 82: Fixed Buttons
1.6 F 1.6.1 Fixed Buttons Description Proprietary telephones (PTs) and DSS Consoles feature a wide variety of feature buttons and Line Access buttons, explained below. Note that certain models do not feature certain buttons. For a description of the buttons found on portable stations (PSs), please refer to the Operating Instructions for each PS.
Page 83: Flash/Recall/Terminate
1.6 F Button Usage Used to monitor an intercom call automatically (a hands-free VOICE CALL conversation is not possible). AUTO DIAL/STORE Used for System/Personal Speed Dialing and storing program changes. CONF (Conference) Used to establish a multiparty conversation. FWD/DND Used to set Call Forwarding (FWD) or Do Not Disturb (DND) Used to insert a dialing pause in a stored number.
Page 84: Flexible Buttons
1.6 F Conditions • FLASH/RECALL Button Mode One of the following modes can be selected for each extension through system programming: – Flash/Recall mode – Terminate mode – EFA mode. (→ 1.5.1 EFA (External Feature Access)) • Terminate Button Any flexible button can be customized as the Terminate button. •...
Page 85 1.6 F [Button Usage] Button Usage Single-CO (S-CO) Used to access a specified CO line for making or receiving calls. (→ 1.3.11 CO Line Access) Group-CO (G-CO) Used to access an idle CO line in a specified trunk group for making calls.
Page 86 1.6 F Button Usage Time Service* Used to change or display the current time mode (day/lunch/break/ night). (→ 1.17.4 Time Service) Answer Used to answer an incoming call. (→ 1.8.3 Headset Operation) Release Used to disconnect the line during or after a conversation, or to complete a Call Transfer.
Page 87: Flexible Numbering/Fixed Numbering
1.6 F 1.6.4 Flexible Numbering/Fixed Numbering Description To dial another extension user or to access PBX features, the access numbers (extension numbers or feature numbers) are required. There are three types of numbering plans: 1) Flexible Numbering (available while a dial tone is heard) 2) Flexible Numbering (available while busy, DND, or ringback tone is heard) 3) Fixed Numbering (available while dialing or talking) Flexible Numbering (available while a dial tone is heard)
Page 88 1.6 F Feature Default Pattern 1 Pattern 2 (with (without Extension Numbering Scheme 12—Leading Number None Extension Numbering Scheme 13—Leading Number None Extension Numbering Scheme 14—Leading Number None Extension Numbering Scheme 15—Leading Number None Extension Numbering Scheme 16—Leading Number None Extension Numbering Scheme 17—Leading Number None Extension Numbering Scheme 18—Leading Number...
Page 89 1.6 F Feature Default Pattern 1 Pattern 2 (with (without Account Code Entry Call Hold/Call Hold Retrieve Call Hold Retrieve—Specified with a Holding Extension Number Call Park/Call Park Retrieve Call Hold Retrieve—Specified with a Held CO line Number Door Open External Relay External Feature Access Message Waiting set/cancel/callback...
Page 90 1.6 F Feature Default Pattern 1 Pattern 2 (with (without Timed Reminder set/cancel Printing Message Extension Dial Lock set/cancel Time Service Switch Remote Extension Dial Lock off Remote Extension Dial Lock on Extension Feature Clear Extension Personal Identification Number (PIN) set/cancel Quick Dialing 1-80 None None...
Page 91 1.6 F Conditions • The following are examples of feature number conflicts: 1 and 11, 0 and 00, 2 and 21, 10 and 101, 32 and 321, etc. • Feature number + Additional number (Parameter) Certain flexible feature numbers require additional digits to make the feature active. For example, to set Call Waiting, the feature number for "Call Waiting"...
Page 92: Floating Extension
1.6 F 1.6.5 Floating Extension Description Virtual extension numbers can be assigned to resources to make them as easily accessible as extensions. These numbers are referred to as "floating extension numbers" and can be assigned as a destination of incoming calls, intercepted calls, etc. This feature is also known as Floating Station.
Page 93: Fwd (Call Forwarding)
1.6 F 2.11.2 [5-2] External Pager—Page Number 1—Floating Extension Number 2.11.4 [5-3-2] Voice Message—DISA Message—Floating Extension Number 2.16.1 [10-1] Main—Remote—Remote—Analog Remote (Modem) Floating Extension Number PT Programming Manual [623] Incoming Call Distribution Group Name [660] VM Group Floating Extension Number [700] External Pager Floating Extension Number [730] Outgoing Message (OGM) Floating Extension Number [731] Outgoing Message (OGM) Name...
Page 94 1.6 F Extension Forwards to Incoming Another Extension Intercom Calls Incoming CO Forwards to Line Calls Outside Party Available Forwarding Type: All Calls Busy No Answer Busy/No Answer ICD Group Incoming Forwards to Intercom Calls Another Extension Incoming CO Forwards to Line Calls Outside Party Available Forwarding Type: All Calls...
Page 95 1.6 F *: If an extension user is not permitted by COS to call a certain extension (→ 1.9.12 Internal Call Block), the FWD feature will not function if that extension is set as the forwarding destination. Conditions [General] • FWD for CO Line Calls/Intercom Calls The extension user can set the FWD feature for CO line calls, for intercom calls, or for both.
Page 96 1.6 F Incoming call Original FWD No Answer destination • Boss & Secretary feature It is possible to call the original extension from the destination extension regardless of the forward setting. FWD—All Calls Incoming call Call or transfer a call Boss Secretary (Original)
Page 97: Fwd/Dnd Button, Group Fwd Button
1.6 F 2.9.9 [3-5-1] Incoming Call Distribution Group—Group Settings—Group Log / Group FWD 2.10.2 [4-1-2] Wired Extension—FWD/DND 2.10.9 [4-2-2] Portable Station—FWD / DND PT Programming Manual [472] Extension-to-CO Line Call Duration [473] CO-to-CO Line Call Duration [504] Call Forwarding to CO Line [605] Call Forwarding—No Answer Time Feature Manual References 1.3.16 COS (Class of Service)
Page 98 1.6 F Group FWD Button Types The FWD feature for the incoming call distribution group can be customized on a flexible button. Multiple types of Group FWD buttons can be customized on an extension. Type Description FWD for Incoming Call Group FWD—Internal Works for incoming intercom calls Distribution Group...
Page 99 1.6 F • When both the FWD and DND features are assigned simultaneously, pressing the button changes the settings as follows: • A FWD/DND button customized on a flexible button is always in FWD/DND Cycle Switch mode, and the mode cannot be changed. Programming References PC Programming Manual 2.8.8 [2-6-1] Numbering Plan—Main—Features...
Page 100 1.6 F Operating Manual References 3.1.2 Personal Programming Feature Manual...
Page 101: Group Features
1.7 G 1.7.1 GROUP FEATURES Description This PBX supports various types of groups. Trunk Group CO lines can be grouped into trunk groups based on carrier, CO line type, etc. Several settings can be assigned on a trunk group basis. All CO lines belonging to a trunk group follow the programming for that trunk group.
Page 102 1.7 G [Example] Call Pickup Group 1 Call Pickup Group 2 Call Pickup Group 3 Extension User Extension User Extension User Extension User Group 1 Group 2 Group 3 Group 4 Extn. 100 Extn. 101 Extn. 102 Extn. 103 Extn. 104 Extn. 105 Extn.
Page 103 1.7 G [Example] ICD Group 1 ICD Group 2 Floating Extn. No. 601, Floating Extn. No. 602, Name: Sales 1 Name: Sales 2 Extn. 103 Extn. 104 Extn. 105 Extn. 106 Extn. 107 Extn. 100 Extn. 101 Extn. 102 VM Group There are two types of VM groups, explained below.
Page 104 1.7 G PS Ring Group 1 PS Ring Group 2 Floating Extension No. 301 Floating Extension No. 302 Name: Sales 1 Name: Sales 2 PS 1 PS 2 PS 3 PS 4 PS 5 (Extn. 601) (Extn. 602) (Extn. 603) (Extn.
Page 105: Hands-Free Answerback
1.8 H 1.8.1 Hands-free Answerback Description A proprietary telephone (PT) user with a speakerphone or optional headset can talk to a caller without lifting the handset. If the user receives a call in Hands-free Answerback mode, a hands-free conversation is established in the following method: Type Answering Method...
Page 106: Hands-Free Operation
1.8 H 2.10.1 [4-1-1] Wired Extension—Extension Settings—Option 5 → Automatic Answer for CO Call → Forced Automatic Answer PT Programming Manual None Feature Manual References 1.9.11 Intercom Call Operating Manual References 1.3.30 Hands-free Answerback 1.8.2 Hands-free Operation Description A proprietary telephone (PT) user can talk to another party without lifting the handset. Pressing specific buttons, such as REDIAL, automatically activate hands-free mode.
Page 107: Hospitality Features
1.8 H • Answer/Release Button A flexible button can be customized as an Answer button or a Release button. Such buttons are useful for headset operation. It is possible to answer an incoming call by pressing the Answer button. While hearing a call waiting tone during a conversation, pressing the Answer button enables one to answer the second call by placing the current call on hold.
Page 108 1.8 H and the subsequent digits (1.13.4 Pause Insertion). [Example] Telephone Company Host PBX Access Code: 0 Host PBX Outside Party (01-23-4567) Idle Line Access No.: 9 Extn. 101 Extn. 102 Dials "0-01-23-4567". TRG1 Host PBX Access Code Telephone Dials "9-0-01-23-4567". Dials "9-101".
Page 109: Hot Line
1.8 H • When a Host PBX Access code is assigned to a trunk group, calls to extensions of the host PBX are not recorded on SMDR. • A Host PBX Access Code can be used to record only long distance calls on SMDR when a CO line port is connected directly to the telephone company (not a host PBX).
Page 110 1.8 H → Pickup Dial No. PT Programming Manual [204] Hot Line Waiting Time Feature Manual References 2.1 Capacity of System Resources Operating Manual References 1.3.33 Hot Line Feature Manual...
Page 111: Icd Group Features
1.9 I 1.9.1 ICD GROUP FEATURES Description An incoming call distribution group is a group of extensions programmed through system programming. → 2.9.12 [3-5-4] Incoming Call Distribution Group—Member → [620] Incoming Call Distribution Group Member An incoming call distribution group receives calls directed to the group. Each incoming call distribution group has a floating extension number (default: 6 + two-digit group number).
Page 112 1.9 I Calls arrive at ICD group 1. Overflow Feature Redirects to the overflow destination. Queuing Feature Five calls are waiting in the queue. (Calls 4 through 8) Manual Queue Redirection The longest waiting call in a queue can be redirected to the overflow Call Distribution destination by pressing the Hurry-up Calls are distributed...
Page 113 1.9 I received in priority order. Overflow Feature [→ 1.9.4 ICD Group Features—Overflow] A call is redirected to a preprogrammed destination when it cannot be answered or queued (Intercept Routing—Overflow in an Incoming Call Distribution Group). Incoming Call Distribution Group Controlling Feature Feature Description &...
Page 114: Icd Group Features-Group Call Distribution
1.9 I → Miscellaneous 2.9.12 [3-5-4] Incoming Call Distribution Group—Member PT Programming Manual [620] Incoming Call Distribution Group Member [621] Incoming Call Distribution Group Delayed Ringing [622] Incoming Call Distribution Group Floating Extension Number [623] Incoming Call Distribution Group Name [624] Incoming Call Distribution Group Distribution Method [625] Destination for Overflow Time Expiration [626] Overflow Time...
Page 115 1.9 I Distribution Method Description Priority Hunting An idle extension is searched for using the preprogrammed order for the group. 1st Priority 2nd Priority 3rd Priority ...Priority Extn. Extn. Extn. Extn. Always searches beginning with the first extension assigned to the group. Ring All extensions in the group ring simultaneously.
Page 116 1.9 I [ICD Group Button for Group Call Waiting] The way that the Group Call Waiting feature works depends on the Group Call Waiting Distribution method as follows: Ring: The Group Call Waiting feature activates for all busy member extensions (even when the extensions do not have ICD Group buttons) simultaneously for only one incoming call—...
Page 117: Icd Group Features-Log-In/Log-Out
1.9 I → Main—Call Waiting Distribution → Miscellaneous—Extension No Answer Redirection Time → Miscellaneous—Maximum No. of Busy Extensions 2.9.12 [3-5-4] Incoming Call Distribution Group—Member—Delayed Ring 2.10.1 [4-1-1] Wired Extension—Extension Settings—Option 7—Wrap-up Timer 2.10.8 [4-2-1] Portable Station—Extension Settings—Option 6—Wrap-up Timer PT Programming Manual [621] Incoming Call Distribution Group Delayed Ringing [624] Incoming Call Distribution Group Distribution Method [632] Maximum Number of Agents...
Page 118 1.9 I Light Pattern Parameter Usage Red on No parameter Used with an ICD Group button, or with — — the floating extension number of an incoming call distribution group, or with (All). Floating extension number of a Used to log in to or out of the specified Log-out Log-in Status specified incoming call...
Page 119: Icd Group Features-Overflow
1.9 I → Not Ready (Manual Wrap-up) Mode On / Off 2.9.9 [3-5-1] Incoming Call Distribution Group—Group Settings—Miscellaneous → No. of Unanswered Calls for Automatic Log-out → Last Extension Log-out 2.10.1 [4-1-1] Wired Extension—Extension Settings—Option 7—Wrap-up Timer 2.10.4 [4-1-4] Wired Extension—Flexible Button →...
Page 120 1.9 I Manual Queue Redirection is performed. [Available Destination] The overflow destinations can be assigned for each incoming call distribution group and each time mode (day/lunch/break/night) (→1.17.4 Time Service). The destination can be assigned as follows, depending on the above conditions. •...
Page 121: Icd Group Features-Queuing
1.9 I [625] Destination for Overflow Time Expiration [626] Overflow Time [627] Destination When All Busy [628] Queuing Call Capacity [632] Maximum Number of Agents Feature Manual References 1.9.5 ICD Group Features—Queuing 1.9.5 ICD Group Features—Queuing Description When a preprogrammed number of extensions in an incoming call distribution group are busy, additional incoming calls can wait in a queue.
Page 122 We are sorry to Thank you for overflow 30 seconds. the overflow keep you holding. calling Panasonic. destination. destination. All of our agents All of our agents are are still handling currently handling other calls. We other calls.
Page 123: Icd Group Features-Vip Call
1.9 I 2.8.17 [2-9] System Options—Option 4—Transfer—Transfer to Busy Extension without BSS Operation 2.9.9 [3-5-1] Incoming Call Distribution Group—Group Settings → Overflow Queuing Busy → Overflow No Answer → Queuing Time Table → Miscellaneous—Extension No Answer Redirection Time → Miscellaneous—Maximum No. of Busy Extensions 2.9.10 [3-5-2] Incoming Call Distribution Group—Queuing Time Table 2.9.15 [3-7-1] VM(DPT) Group—System Settings—Call Waiting on VM Group 2.9.18 [3-8-1] VM(DTMF) Group—System Settings—Others—Call Waiting on VM Group...
Page 124: Idle Extension Hunting
1.9 I uniformly. [Example] In the call center, incoming call distribution groups 1 and 3 enable the VIP Call mode, while incoming call distribution groups 2 and 4 disable the VIP Call mode. Calls have been distributed by DIL/CLI distribution. (The circled numbers indicate the arrival order of the calls.
Page 125 1.9 I Type Description Circular Hunting An idle extension is searched for in the order specified in the idle extension hunting group in a circular way. Incoming call Busy Extn. Extn. Extn. Extn. Assignment order Terminated Hunting An idle extension is searched for in the order specified in the idle extension hunting group until reaching the last assigned extension.
Page 126: Incoming Call Features
1.9 I • FWD/DND Mode While searching for an idle extension within an idle extension hunting group, any extension that has set FWD—All Calls or DND feature will be skipped, and the call will go to the next extension in the group. Programming References PC Programming Manual 2.9.13 [3-6] Extension Hunting Group...
Page 127 1.9 I Destination Type Availability ICD Group PS Ring Group Floating Extension no. for SVM VM Group (DTMF/DPT) External Pager (TAFAS) DISA Analog Remote Maintenance Idle Line Access no. + Phone no. Trunk Group Access no. + Trunk Group no. + Phone no. Intercept Routing After a call has been directed to its DIL or CLI destination, the following Intercept Routing features, if programmed, can redirect the call.
Page 128: Intercept Routing
1.9 I 1.9.9 Intercept Routing Description Redirects an incoming CO line call or intercom call to a preprogrammed destination when the original destination does not, or can not, answer the call. There are four types of Intercept Routing, described below. Type Description No Answer (IRNA)
Page 129 1.9 I When the original destination is: The Available Intercept Destination is: • Wired Extension (PT/SLT) The destination assigned to the original extension. • 2.10.1 [4-1-1] Wired Extension—Extension Settings— Intercept Destination → Intercept Destination—When called party does not answer—Day, Lunch, Break, Night →...
Page 130 1.9 I By assigning the forward destination of a Virtual PS to a PS Ring Group or external pager, and assigning Intercept Routing destinations to the Virtual PS, calls to these destinations will be redirected to the Intercept Routing destination of the Virtual PS. Programming Example "600"...
Page 131 1.9 I Conditions [General] • If the intercept destination is busy or in DND mode and therefore cannot receive the call: When the call was intercepted via Intercept Routing—No Answer, the call is sent back to the original destination and continues to ring at the original destination until answered. When the call was intercepted via Intercept Routing—Busy, the call waits at the original destination.
Page 132: Intercept Routing-No Destination
1.9 I → Intercept Destination → Intercept No Answer Time 2.10.8 [4-2-1] Portable Station—Extension Settings → Intercept Destination → Intercept No Answer Time 2.11.3 [5-3-1] Voice Message—DISA System—Option 1—DISA Intercept—Intercept when all DISA ports are busy 2.15.3 [9-3] Miscellaneous → Intercept—Intercept Routing - DND (Destination sets DND) →...
Page 133: Intercom Call
1.9 I Feature Manual References 1.12.3 Operator Features 1.9.11 Intercom Call Description An extension user can call another extension user. Conditions • Extension Number/Name Assignment Extension numbers and names are assigned to all extensions. The assigned number and name of the other extension are shown on display PTs during intercom calls.
Page 134: Internal Call Block
1.9 I → Extension Number → Extension Name PT Programming Manual [003] Extension Number [004] Extension Name Feature Manual References 1.6.3 Flexible Buttons Operating Manual References 1.2.1 Making Calls 1.3.3 Alternate Calling—Ring/Voice 1.4.1 Directories 3.1.2 Personal Programming 1.9.12 Internal Call Block Description Internal calls can be restricted based on the Class of Service (COS) assigned to the caller and to the called party.
Page 135 1.9 I COS 1 Extn. 100 Extn. 101 COS 2 COS 3 Extn. 102 Extn. 103 Extn. 104 Extn. 105 Extn. 106 Conditions • Internal Call Block also prohibits certain features, such as Walking Extension and Walking COS, from being performed between certain extensions. •...
Page 136: Led Indication
1.10 L 1.10 L 1.10.1 LED Indication Description The LED of the Message/Ringer Lamp and the following buttons (Line Status Buttons and Corresponding Extension Status Button) can indicate line status with a variety of light patterns. Line Status Buttons: S-CO, G-CO, L-CO, INTERCOM, ICD Group Corresponding Extension Status Button: DSS Light Pattern of the Message/Ringer Lamp •...
Page 137 1.10 L Light Pattern of the Corresponding Extension Status Button Corresponding Extension Status Button Light Pattern Idle Red on Busy/Incoming call* /DND for CO line calls Rapid red flashing Incoming call* : Only when Call Pickup by a DSS button is disabled. : Only when Call Pickup by a DSS button is enabled.
Page 138: Line Preference-Incoming
1.10 L 1.9.2 ICD Group Features—Group Call Distribution 1.9.3 ICD Group Features—Log-in/Log-out 1.13.10 Privacy Release 1.10.2 Line Preference—Incoming Description A proprietary telephone (PT) user can select the method used to answer incoming calls from the following three line preferences. Each of these line preferences can be assigned on each extension through personal programming (Preferred Line Assignment—Incoming).
Page 139: Line Preference-Outgoing
1.10 L 1.10.3 Line Preference—Outgoing Description Through personal programming, a proprietary telephone (PT) user can select the preferred method of seizing a line (Preferred Line Assignment—Outgoing) that is used each time the user goes off-hook. Method Description When an extension user goes off-hook, an extension line is selected automatically.
Page 140 1.10 L lights red. Pressing the button will show the error number on the display. If multiple errors occur, the error number will be displayed in order of highest priority to lowest. The System Alarm button light turns off automatically after all error numbers have been displayed. For details about the errors and their solutions, refer to the Installation Manual.
Page 141 1.10 L → Maintenance—Local Alarm Display—Extension 1, Extension 2 → Maintenance—Daily Test Start Time—Set → Maintenance—Daily Test Start Time—Hour → Maintenance—Daily Test Start Time—Minute PT Programming Manual None Feature Manual References 1.6.3 Flexible Buttons 1.16.1 SMDR (Station Message Detail Recording) Feature Manual...
Page 142: Manager Features
1.11 M 1.11 M 1.11.1 Manager Features Description An extension assigned as a manager (manager extension) is allowed to use certain features which most extensions cannot. Class of Service (COS) programming determines which extensions are manager extensions and can therefore use the following features: Manager Feature Description...
Page 143: Memory Dialing Features
1.11 M calls will be billed to the owner/renter of the PBX. To protect the PBX from this kind of fraudulent use, we strongly recommend: Keeping PINs secret. Selecting complex, random PINs that cannot be easily guessed. Changing PINs regularly. •...
Page 144 1.11 M Feature Storing Method Details in Speed Personal • Personal Programming • 1.16.3 Speed Dialing Dialing, Personal • Personal Operation with the Feature Number • System Programming (PC Programming only) System System Programming • 1.16.4 Speed Dialing, System Quick Dialing System Programming •...
Page 145: Message Waiting
1.11 M • It is possible to store several feature numbers in one Memory Dialing location. Conditions • CO Line Access by Memory Dialing A specific CO Line Access number can be stored along with the telephone number in Memory Dialing. However, if Memory Dialing is done after selecting a CO line, the stored CO Line Access number is ignored and the telephone number is sent using the selected CO line.
Page 146: Music On Hold
1.11 M • If the extension that received a notification calls back the extension that sent the notification, and the call is answered, the notification will be cleared automatically. However, if a voice message has been left on the VPS, whether the notification is cleared or not depends on the VPS settings. Programming References PC Programming Manual 2.8.8 [2-6-1] Numbering Plan—Main—Features—Message Waiting Set / Cancel / Call Back...
Page 147: Mute
1.11 M Type Music Source Incoming Intercom Calls/ Selected based on the tenant setting to which the extension Outgoing Calls user belongs. Selected based on the tenant setting of the distribution method Incoming CO Line Calls (DIL). After finishing an incoming CO line call, if an extension user makes another call using the FLASH/ RECALL (→...
Page 148: Ogm (Outgoing Message)
1.12 O 1.12 O 1.12.1 OGM (Outgoing Message) Description An extension assigned as a manager (manager extension) can record outgoing messages (OGMs) for the following features: Feature Usage Details in Direct Inward System When a call arrives on a DISA line, the caller will hear a •...
Page 149 By installing the new MSG card then recording each message again. The PBX will automatically store the new recordings in each MSG card. By transferring messages from the PBX to a PC using KX-TAW848 Maintenance Console, then transferring them back to the PBX with the new MSG card installed.
Page 150: One-Touch Dialing
1.12 O Operating Manual References 2.1.3 OGM (Outgoing Messages) 1.12.2 One-touch Dialing Description A proprietary telephone (PT) user can make a call or access a feature with a one-touch operation. This is possible by storing the number, such as an extension number, telephone number, or feature number in a One-touch Dialing button.
Page 151: Operator Features
1.12 O 1.12.3 Operator Features Description Any extension or Incoming Call Distribution (ICD) group can be designated as an operator. This PBX supports the following types of operators: Type Description PBX operator An extension or ICD group can be assigned as a PBX operator for each time mode (day/lunch/break/night).
Page 152: Paging
1.13 P 1.13 P 1.13.1 Paging Description An extension user can make a voice announcement to several people at once. The announcement is heard through the built-in speakers of proprietary telephones (PTs) and/or an external pager (loudspeaker) which belong to a paging group. The paged person can answer the page from a nearby telephone.
Page 153 1.13 P : → 2.9.6 [3-4] Paging Group 2.9.7 [3-4] Paging Group—All Setting → [640] Extension User Groups of a Paging Group : → 2.9.8 [3-4] Paging Group—External Pager → [641] External Pager of a Paging Group Conditions • Extensions which cannot be paged are: –...
Page 154: Paralleled Telephone
1.13 P Feature Manual References 2.1 Capacity of System Resources Operating Manual References 1.3.40 Paging 1.13.2 Paralleled Telephone Description By connecting telephones in parallel, you can increase the number of telephones connected to the PBX without adding additional extension cards. Both wired and wireless telephones can be connected in parallel.
Page 155: Password Security
1.13 P Conditions [APT + SLT] • If one telephone goes off-hook while the other is on a call, a three-party call is established. If one user goes on-hook, the other user continues the call. • An extension user cannot originate a call from the SLT if the APT is: –...
Page 156: Pause Insertion
1.13 P For more information about programmer codes, see Section 2.1.2 Access Levels in the PC Programming Manual. Warning to the Administrator or Installer regarding the system password Please provide all system passwords to the customer. To avoid unauthorized access and possible abuse of the PBX, keep the passwords secret, and inform the customer of the importance of the passwords, and the possible dangers if they become known to others.
Page 157: Pc Programming
Although many PBX features can be programmed using a proprietary telephone (PT) (→ 1.13.15 PT Programming), a PC connected to the PBX can use the KX-TAW848 Maintenance Console software to program in further detail. System programming, diagnosis, and data upload/download can be performed either through on-site programming or remote programming.
Page 158 1.13 P Remote access must be enabled through system programming when performing on-site programming via modem. Connection Methods for Remote Programming Required Method Description Hardware Off-site modem Call the PBX and have the call directed to the floating RMT card and extension number (default: 599) assigned to the analog remote user-supplied maintenance feature using one of the following methods:...
Page 159: Power Failure Restart
1.13 P • If an extension user sets Walking Extension at the same time that the extension's data is being programmed through PC programming, the data may not be transferred properly. (→ 1.20.2 Walking Extension) Installation Manual References 2.5.6 RMT Card (KX-TAW84896) 3.1 Overview 3.2 Connection 3.3 Installation of the PC Programming Software...
Page 160: Power Failure Transfer
1.13 P 1.13.7 Power Failure Transfer Description If the power supply to the PBX fails, specific single line telephones (SLTs) are automatically connected to specific CO line (Power Failure Connections). The PBX will switch from the current connections to the Power Failure Connections, and all existing conversations will be disconnected.
Page 161: Printing Message
1.13 P 1.13.9 Printing Message Description An extension user can select a message to be output on SMDR. Up to eight messages can be preprogrammed in the Printing Message table, and are available to all extensions connected to the PBX. A message can contain the "%"...
Page 162: Ps Connection
1.3.15 Conference 1.13.11 PS Connection Description A Panasonic KX-TD7680 or KX-TD7690 portable station (PS) can be used in place of a proprietary telephone (PT), providing wireless access to PBX features and call handling. Registration Before a PS can be used, it must be registered with the PBX through system programming and assigned an extension number.
Page 163 1.13 P Connection There are two ways a PS can be used. As an Extension A PS is assigned its own extension number when it is registered to a PBX. The PS can use this extension number to make and receive calls, just as a wired telephone can. A PS can be a member of an incoming call distribution (ICD) group, can be assigned as the destination for redirected calls, etc., just as a wired telephone can.
Page 164: Ps Directory
1.13 P Handover is not possible when the PS is: Not within range of another CS. Within range of another CS but that CS is busy. Screening a call via Live Call Screening (LCS) or recording a call via Two-way Record (→ 1.19.4 Voice Mail DPT (Digital) Integration) Paging other extensions.
Page 165: Ps Feature Buttons
1.13 P Directory Type Description Programming Quick Dialing A list of frequently dialed feature numbers as well Stored in the PS by the PS as names and telephone numbers. Used to quickly user. access one of the stored features, or quickly make a call to one of the stored parties.
Page 166 1.13 P Group Name: Can be displayed on a ringing PS to indicate that the incoming CO line call is a group call, and not a call directed to the PS's extension number. This is only available when Incoming CO Line Call Information Display is set to "Called Number". Incoming CO Line Call Information Display: Determines which information is shown on the PS display when a group call is received.
Page 167 1.13 P ICD Groups vs. PS Ring Groups Assigning PSs to either an ICD group or a PS ring group will allow multiple PSs to receive group calls simultaneously. The differences between the two are highlighted below: Features PS Ring Group ICD Group Members can ring simultaneously when a call is received Calls can be distributed to member extensions using different...
Page 168 If a PS in a PS ring group has set the DND feature for CO line calls, the PS will not ring for CO line calls as well as intercom calls directed to the group. • Compatible PS A Panasonic KX-TD7680 and KX-TD7690 can be assigned to PS ring groups. Programming References PC Programming Manual 2.9.9 [3-5-1] Incoming Call Distribution Group—Group Settings—Main—Distribution Method 2.9.21 [3-9] PS Ring Group...
Page 169: Pt Programming
1.13 P 1.13.15 PT Programming Description A proprietary telephone (PT) can be used to customize the settings of the PBX or of an extension, using the following programming features: Programming Authorized Description Example Type Programmer Personal Used by an extension user to PT Display Language, Extension user Programming...
Page 170 1.13 P → System Password - PT Programming—Prog ** : User Level → System Password - PT Programming—Prog *# : Administrator Level → Manager Password - PT Programming—Prog *1 PT Programming Manual 2.1 PT Programming [516] Programming Mode Limitation Feature Manual References 1.3.16 COS (Class of Service) 1.11.1 Manager Features 2.1 Capacity of System Resources...
Page 171: Quick Dialing
1.14 Q 1.14 Q 1.14.1 Quick Dialing Description An extension user can make a call or access a feature easily. This is enabled by storing the number (extension number, telephone number, or feature number etc.) for Quick Dialing. Quick Dialing is convenient in situations such as the following: –...
Page 172: Quick Setup
When necessary, this number will be used to access Number Number the PBX from a remote location for maintenance purposes. Note that the programmable items may vary depending on the version of KX-TAW848 Maintenance Console being used. Feature Manual...
Page 173: Redial, Last Number
1.15 R 1.15 R 1.15.1 Redial, Last Number Description Every extension automatically saves the last external telephone number dialed, allowing the same number to be dialed again. Outgoing Call Log The last five (default) dialed numbers are automatically stored at each portable station (PS). A PS user can redial easily any of the stored numbers.
Page 174 1.15 R [Ring Tone Patterns] 1 280 ms Single Double Triple S-Double *: The duration of a ring tone may vary by country/area. [Ring Tone Pattern Table] The ring tone pattern table is categorized into three parts, each containing a specified number of pattern plans.
Page 175 1.15 R Feature Manual References 2.1 Capacity of System Resources Feature Manual...
Page 176: Smdr (Station Message Detail Recording)
1.16 S 1.16 S 1.16.1 SMDR (Station Message Detail Recording) Description Automatically logs detailed information for each extension. SMDR Output Port The Serial Interface (RS-232C) port can be used to output Station Message Detail Recording (SMDR) data to a PC, printer, etc. SMDR Output Data The following data can be recorded and sent to the SMDR output port: CO line call information (incoming/outgoing)
Page 177 1.16 S Pattern A: 80-column text without call charge information Date Time Dial Number Ring Duration ACC Code (8 digits) (25) (10) 01/02/02 10:03AM 1200 <I>12345678901234567890 5'15 00:00'00 01/02/02 10:07AM 1200 <I> 0'05 9876543210 00:01'05 01/02/02 10:15AM 1200 1234567890123456 9876543210 00:01'05 01/02/02 10:30AM...
Page 178 1.16 S [Explanation] The following table explains the types of data logged by SMDR. Each description below refers to data indicated above by the numbers in the parentheses. Number in Data Description the Pattern Date Shows the date of the call. Time Shows the end time of a call as hour/minute/AM or PM.
Page 179 1.16 S Number in Data Description the Pattern Ring Shows the ring duration before the call was answered in minutes/ seconds. Duration Shows the duration of the CO line call in hours/minutes/seconds. Acc Code Shows the account code appended to the call. (→ 1.1.2 Account (Account Code) Code Entry) CD (Condition...
Page 180 1.16 S Item Description Caller's identification Controls whether the caller's identification number, name, number and name, or nothing is shown. If "none" is selected, <I> will not be shown. → 2.16.1 [10-1] Main—SMDR Options—SMDR Options—Caller ID Number & Name Secret dialing Controls the display of secret dialing, when ARS dial above, is set to show ARS-modified numbers.
Page 181 1.16 S Explanation: Page Length Skip Perforation Machine Perforation • SMDR data is not deleted even if the PBX is reset. • If the PBX is reset during a conversation, the call will not be logged by SMDR. • The following calls are regarded as two separated calls in the SMDR: –...
Page 182 1.16 S • Host PBX Access Code The dialed number including the Host PBX Access code will be recorded on SMDR only if the modified number setting is selected in the ARS setting for SMDR. • When a Host PBX Access code is assigned to a trunk group, calls to extensions of the host PBX are not recorded on SMDR.
Page 183: Special Carrier Access Code
1.16 S 1.9.3 ICD Group Features—Log-in/Log-out 2.1 Capacity of System Resources 1.16.2 Special Carrier Access Code Description If the PBX has access to multiple telephone companies, a Special Carrier Access code assigned through system programming is required every time a CO line call is made without using ARS. A pause of a preprogrammed length will be automatically inserted between the user-dialed Special Carrier Access code and the subsequent digits.
Page 184: Speed Dialing, System
1.16 S Conditions • Any number, such as a telephone number or feature number, can be stored in Speed Dialing. A name can be assigned to each Personal Speed Dialing number through personal programming, and also to each System Speed Dialing number. •...
Page 185: Svm (Simplified Voice Message)
1.16 S • Call Directory—Speed Dialing A KX-T7737 analog proprietary telephone (APT) user can make a call by selecting a stored name shown on the display. • TRS Override by System Speed Dialing It is possible to override Toll Restriction (TRS) when dialing a number using System Speed Dialing. (→ 1.17.5 TRS (Toll Restriction)) •...
Page 186 1.16 S Up to two SVM cards can be installed in the PBX. Each card is assigned a floating extension number (default: 591 for SVM card 1, and 592 for SVM card 2). A card has two channels, allowing two users to access a single card at the same time.
Page 187 1.16 S [Programming Example for Intercept Routing] Extension No. Assigned SVM Card Intercept Destination Lunch Break Night – – – (Operator) In this example: If a call is received at extension 101 and cannot be answered: In day mode: the call will be redirected to extension 102. In lunch/break/night mode: the call will be redirected to the SVM card, and a voice message will be recorded to the message box.
Page 188 1.16 S SVM Log When a caller leaves a voice message on an SVM card, the following information is also recorded (as available): Caller's Name Caller's Telephone Number Time recording started Voice Message Status – "New" is displayed for voice messages which have not previously been listened to. –...
Page 189 1.16 S • It is not possible to back up the SVM Log, recorded voice messages or greeting messages. If the PBX is initialized, all this information is cleared. • When the card to which an extension belongs is changed through system programming, all the recorded voice messages and greeting messages for the extension will be cleared.
Page 190 1.16 S • The first digit of the Walking COS feature number must be entered before the greeting message finishes playing. • When accessing SVM from a CO line, it is possible to change message boxes (e.g., to leave a message in another user's message box after listening to one's own messages).
Page 191 1.16 S 3.1.2 Personal Programming Feature Manual...
Page 192: Tafas (Trunk Answer From Any Station)
1.17 T 1.17 T 1.17.1 TAFAS (Trunk Answer From Any Station) Description A ring tone is sent through an external pager (loudspeaker) when an incoming call is received. Any extension user can answer the call. Conditions • Hardware Requirement: A user-supplied external pager •...
Page 193 1.17 T extension user group and an extension user group can belong to only one tenant, therefore an extension can belong to only one tenant. (→ 1.7.1 GROUP FEATURES) 1.2. Time Service Time modes are used by many PBX features to determine how they will function during different times of day (→...
Page 194 1.17 T – Calling an extension or doorphone which belongs to another tenant – Picking up calls ringing at extensions belonging to another tenant (→ 1.3.6 Call Pickup) – Retrieving calls being held by another tenant (→ 1.3.2 Call Hold) [Programming Example: Internal Call Block] Called Party Caller...
Page 195 1.17 T 3.2. External Call Block If multiple tenants are using the PBX, the External Call Block feature should be programmed to control which COS numbers are allowed to access which trunk groups. By preventing certain COS numbers from accessing certain trunk groups, each tenant can be given its own trunk groups which no other tenant can access.
Page 196: Timed Reminder
1.17 T – The Music on Hold heard by a caller while waiting in a queue. – The Time Table used by the ICD group to determine the current time mode. An overflow destination and Queuing Time Table can be assigned for each time mode. Programming References PC Programming Manual 2.8.3 [2-2] Operator &...
Page 197 1.17 T Conditions • Be sure that the PBX clock is set to the correct time. • Only one timed reminder can be set for an extension at a time. Setting a new reminder clears the previous reminder. If both the extension user and the hotel operator set a timed reminder for the same extension, the timed reminder that was set most recently is effective.
Page 198: Time Service
1.17 T 1.17.4 Time Service Description Time modes are used by many PBX features to determine how they will function during different times of day. For example, incoming calls can be directed to sales staff during the day and to a Voice Processing System (VPS) at night, extension users can be prohibited from making long distance calls during lunch time, etc.
Page 199 1.17 T [Programming Example: Time Table] Time Table No. (Tenant No.) Time Schedule Day 1 09:00 15:00 11:00 12:00 Lunch 12:00 18:30 15:00 Day 2 13:00 19:00 18:00 Break 1 start 15:00 20:30 06:00 Break 1 end 15:15 20:45 Break 2 start 22:30 21:00 Break 2 end...
Page 200 1.17 T Destination of Operator Calls (→ 1.12.3 Operator Features) Toll Restriction (TRS) level of each COS COS numbers which are permitted/restricted to access certain trunk groups (External Call Block) (→ 1.3.11 CO Line Access) Outgoing Message (OGM) for Timed Reminder (→ 1.17.3 Timed Reminder) Queuing Time Table used by an ICD group (→...
Page 201 1.17 T Light Pattern Current Time Mode Red on Night Green on Lunch Slow green flashing Break Slow red flashing Holiday Note Pressing a Time Service button will change the current time mode only if the COS assigned to the extension is authorized to do so or if the extension is assigned as a manager.
Page 202: Trs (Toll Restriction)
1.17 T → Parameter Selection (for Time Service - Automatic / Manual) → Optional Parameter (or Ringing Tone Type Number) (for Time Service) 2.10.13 [4-3] DSS Console—Flexible Button → Type → Parameter Selection (for Time Service) → Parameter Selection (for Time Service - Automatic/Manual) →...
Page 203 1.17 T [Flowchart] An extension user tries to make a CO line call. Was the number dialed using System Speed Dialing? Is TRS Override by System Speed Dialing enabled? Checks the TRS level of Checks the TRS level of the extension's COS in the extension's COS for the current time mode.
Page 204 1.17 T Exception Code Tables Exception Code Tables are preprogrammed lists of leading digits or complete telephone numbers which are checked against every dialed number prohibited by a Denied Code Table. When a user dials a number prohibited by a Denied Code Table, it is compared to at least one Exception Code Table. If the dialed number matches an entry found in the applicable Exception Code Table, the call is permitted.
Page 205 1.17 T Restricted Allowed • International Calls • Countries where Clients are Located Level 2 • Cellular Phone Calls (Boss) • Long Distance Calls • Local Calls • International Calls • Boss's Cellular Phone Level 3 • Cellular Phone Calls •...
Page 206 1.17 T : → 2.13.5 [7-5] Miscellaneous—TRS Override by System Speed Dialing → [509] TRS Level for System Speed Dialing TRS Settings for Each Level Through system programming, it is possible to select a different method of TRS. With this method, each level has its own separate set of denied codes and exception codes, which are only applied to that level.
Page 207 1.17 T local calls. To set TRS as in the example above, it is necessary to program the Denied Code and Exception Code Tables as follows: Denied Code Tables Exception Code Tables Level 1 Not Programmable Not Programmable Leading number to deny Leading number for country to be Level 2 011xx...
Page 208 1.17 T Access Code is stored in the PBX Access Code is not Access Code Type Access Code is not stored in the PBX Access Code is dialed dialed Host PBX Access TRS ignores the code Number dialed is not a TRS checks the entire Code and checks the...
Page 209 1.17 T → Parameter Selection (for TRS Level Change) 2.10.8 [4-2-1] Portable Station—Extension Settings—Main—COS 2.10.10 [4-2-3] Portable Station—Flexible Button → Type → Parameter Selection (for TRS Level Change) 2.10.13 [4-3] DSS Console—Flexible Button → Type → Parameter Selection (for TRS Level Change) 2.13.1 [7-1] Denied Code 2.13.2 [7-2] Exception Code 2.13.3 [7-3] Special Carrier Code...
Page 210: Upgrading The Software
1.18 U 1.18 U 1.18.1 Upgrading the Software Description It is possible to upload software from a PC to the PBX to upgrade the following: Data File Storing Area Main Processing (MPR) software data Operating system data area on the Main Board of the KX- TAW848.
Page 211: Verification Code Entry
1.19 V 1.19 V 1.19.1 Verification Code Entry Description An extension user can enter a verification code when calling from his own or any other extension, to change the Toll Restriction (TRS) level (→ 1.17.5 TRS (Toll Restriction)) or to identify the call for accounting and billing purposes.
Page 212: Virtual Ps
1.19 V → 2.12.3 [6-3] Verification Code—User Name → [121] Verification Code Name → 2.12.3 [6-3] Verification Code—Verification Code PIN → [122] Verification Code Personal Identification Number (PIN) → 2.12.3 [6-3] Verification Code—COS Number → [123] Verification Code COS Number →...
Page 213: Voice Mail (Vm) Group
1.19 V Feature Description & Reference Automatic Fax Transfer A virtual PS can be used to forward fax calls to a fax machine. → 1.1.6 Automatic Fax Transfer Simplified Voice Message Registering a virtual PS as the first extension of an ICD Group provides the ICD Group with a dedicated message box that is not shared with an actual extension.
Page 214 1.19 V [Example] VM (DPT) Group VM (DTMF) Group Floating extn. no. 500 Floating extn. no. 200 Extn.101 Extn.102 Extn.103 Extn.104 Extn.201 Extn.202 Extn.203 Extn.204 Hybrid Hybrid Hybrid Hybrid Hybrid Port Port Port Port Port Port Port Port Port Port (DPT [Digital] Integration) (DTMF Integration) VM (DTMF) Group Assignment:...
Page 215 1.19 V [Programming Example of VM (DTMF) Group] Extension No. of Floating VM (DTMF) Group Service Port Connected to Extension VPS Port Name Mode Group No. Company B Company C → 2.9.19 [3-8-2] VM(DTMF) Group—Group Settings [Programming Example of VM (DPT) Group] Floating Extension No.
Page 216: Voice Mail Dpt (Digital) Integration
1.19.4 Voice Mail DPT (Digital) Integration Description A Panasonic VPS that supports DPT (Digital) Integration (e.g., the KX-TVP200) can be connected to this PBX in a tightly integrated fashion. DPT (Digital) Integration features can be used when the VPS is connected through APT or hybrid ports of the PBX.
Page 217 1.19 V the transfer destination extension to the VPS. Therefore the caller can leave a message in the mailbox of the extension without knowing the mailbox number. The "Transfer Recall to Mailbox" setting should be enabled through system programming to use this feature. →...
Page 218 1.19 V [Example] Each location number can have its VPS trunk group number (message number) and tenant number. [DIL Programming Example] DIL Destination VPS Trunk Port No. Tenant No. Group No. (CO Line No.) Lunch Break Night [VPS Programming—Programming Example of Trunk Group Assignment] Trunk Group No.
Page 219 1.19 V CO Line Call CO Line Call Sends the following information: Received on Received on · VPS Trunk Group: 1 CO line 01 CO line 02 · Time mode: Day Intercept Sends the following information: · VPS Trunk Group: 2 ·...
Page 220 1.19 V VPS Data Control by the PBX* The date and time settings of the VPS are controlled by the PBX. Remote FWD Setting by the VM* Extension FWD settings can be programmed using the VPS. *: This feature may not be supported depending on the software version of the VPS. Conditions [General] •...
Page 221 1.19 V [Transferring to a Mailbox of the VPS] • When transferring a CO line call to a mailbox of the VPS, users should use the VM Transfer button. If using a standard Transfer button, users must dial "#6" after accessing the VPS, and confirm that the desired mailbox has been reached, before going on hook to complete the transfer.
Page 222: Voice Mail Dtmf Integration
When a caller reaches the VPS, the VPS greets and guides the caller to leave a voice message for a specified mailbox. [Example] The VPS sends the message to the caller, "Thank you for calling Panasonic. Please enter the mailbox number of the person you wish to leave your message for." ↓...
Page 223 1.19 V VM → AA Service, AA → VM Service It is possible to switch the service mode assigned on the VPS port, from the VM service to AA service or vice versa. System Explanation Service Mode Assignment Assign the service mode, VM service or AA service, to the VM (DTMF) group to correspond with the assignment of the VPS.
Page 224 1.19 V Intercept Routing to a Mailbox of the VPS The PBX sends a mailbox number of the corresponding extension to the VPS when a CO line call is intercepted from an extension to the VPS. Therefore the caller can leave a message for the called extension without knowing the mailbox number.
Page 225 1.19 V 2.10.8 [4-2-1] Portable Station—Extension Settings → Type → Ext. No. / Floating Ext. No. (for Voice Mail Transfer) 2.10.13 [4-3] DSS Console—Flexible Button → Type → Ext. No. / Floating Ext. No. (for Voice Mail Transfer) [Performance of Pressing the VM Transfer Button and Entering an Extension Number] Transmitted Command In AA Service Mode In VM Service Mode...
Page 226 1.19 V Transmitted Command In AA Service Mode In VM Service Mode Switching to VM command + Listening message Listening message command ( H [H = Mailbox command No.]) (#6 + H [H = Mailbox No.]) [Example] Sent "#6" + " ", "102". Listening message command, mailbox number Switching to VM command...
Page 227 → VM DTMF Status Signal—FWD to VM Busy Tone → VM DTMF Status Signal—FWD to Extension Ringback Tone [Example] An incoming call reaches the VPS. The VPS greets the caller: "Thank you for calling Panasonic. If you know the extension number of the person you wish… ". Transfer The caller dials the extension number (extn.
Page 228 1.19 V Mailbox No. → 2.10.1 [4-1-1] Wired Extension—Extension Settings—Option 1—Programmed Mailbox No. → 2.10.8 [4-2-1] Portable Station—Extension Settings—Option 1—Programmed Mailbox No. • The Inter-digit time for the DTMF command and for DTMF status signal is programmable. 2.9.18 [3-8-1] VM(DTMF) Group—System Settings →...
Page 229: Walking Cos
1.20 W 1.20 W 1.20.1 Walking COS Description A user can enter his extension number and extension personal identification number (PIN) (→ 1.5.6 Extension PIN (Personal Identification Number)) at another extension, to make the following types of call using his Class of Service, including TRS level, overriding the other extension's Class of Service. •...
Page 230: Walking Extension
1.20 W [005] Extension Personal Identification Number (PIN) Feature Manual References 1.3.16 COS (Class of Service) 1.4.6 DISA (Direct Inward System Access) Operating Manual References 1.3.57 Walking COS 1.20.2 Walking Extension Description It is possible for an extension user to trade extension settings with another extension. When Walking Extension is executed, all extension settings (extension number, Class of Service (COS), One-touch Dialing memory, etc.) of the "old"...
Page 231: Wireless Xdp Parallel Mode
1.20 W 1.20.3 Wireless XDP Parallel Mode Description A portable station (PS) can be used in parallel with a wired telephone, i.e., an analog proprietary telephone (APT), or single line telephone (SLT), allowing an extension user to make or receive calls with either the wired telephone or the PS.
Page 232 1.20 W following extension settings of the wired telephone are copied to the extension settings of the PS when Wireless XDP Parallel mode is activated, and will remain in effect for the PS after the mode is canceled. – Call Waiting Setting (→ 1.3.9 Call Waiting Tone) FWD/Do Not Disturb (DND) Setting (→...
Page 233 1.20 W 2.10.1 [4-1-1] Wired Extension—Extension Settings—Main—Wireless XDP PT Programming Manual [515] Wireless XDP Parallel Mode for Paired Telephone Feature Manual References 1.3.16 COS (Class of Service) 1.13.2 Paralleled Telephone Operating Manual References 1.3.59 Wireless XDP Parallel Mode Feature Manual...
Page 234 1.20 W Feature Manual...
Page 235: Appendix
Section 2 Appendix Feature Manual...
Page 236: Capacity Of System Resources
2.1 Capacity of System Resources Capacity of System Resources System Item Capacity Absent Message—Extension 1 x 16 characters Absent Message—System 8 x 16 characters Call Park Zone Conference 3-8 parties per conference (32 parties total) Extension number 1-5 digits (2-4 digits for extensions which have a VM [DPT] mailbox) Extension Personal Identification 10 digits, 1 entry/extension Number (PIN)
Page 237 2.1 Capacity of System Resources Groups Item Capacity Call Pickup Group Idle Extension Hunting Group 64 (16 extensions/group) Incoming Call Distribution Group 128 (32 extensions/group) Paging Group PS Ring Group Trunk Group VM (DPT) Group 1 group x 4 ports (8 channels) VM (DTMF) Group 2 groups x 24 channels Item...
Page 238 2.1 Capacity of System Resources Item Capacity Message Waiting—PT + SLT Voice Message Item Capacity Outgoing Message (OGM) OGM Total Recording Time 8 minutes Simplified Voice Message (SVM) 125 messages/card SVM Total Recording Time 40, 60, or 120 minutes (depending on the recording quality) Hospitality and Charge Management Features Item Capacity...
Page 239: Tones/Ring Tones
2.2 Tones/Ring Tones Tones/Ring Tones Tone Patterns (Default) Confirmation Tone 1 Confirmation Tone 2 Confirmation Tone 3 Confirmation Tone 4 Confirmation Tone 5 Dial Tone 1 Dial Tone 2 Dial Tone 3 Dial Tone 4 Busy Tone Reorder Tone Ringback Tone 1 Ringback Tone 2 DND Tone CO Line Call Limit...
Page 240 2.2 Tones/Ring Tones Tone Patterns (Default) 15 s Hold Alarm Tone Call Waiting Tone 1 Call Waiting Tone 2 Ring Tone Patterns (Default)* Single Double Triple S-Double Feature Manual...
Page 241: Revision History
2.3 Revision History Revision History 2.3.1 PSMPR Software File Version 1.1xxx Changed Contents • 1.3.6 Call Pickup [Directed Call Pickup] • 1.3.9 Call Waiting Tone Call Waiting Caller ID (Visual Caller ID) • 2.1 Capacity of System Resources • 1.13.1 Paging Paging Group •...
Page 242 2.3 Revision History • 1.17.5 TRS (Toll Restriction) 2.3.3 PSMPR Software File Version 3.0xxx New Contents • 1.16.5 SVM (Simplified Voice Message) • 1.19.2 Virtual PS Changed Contents • 2.1 Capacity of System Resources • 1.3.13 Conference • 1.4.6 DISA (Direct Inward System Access) End of Call Detection •...
Page 243 2.3 Revision History • 1.4.6 DISA (Direct Inward System Access) • 1.9.9 Intercept Routing • 1.11.4 Music on Hold • 1.17.5 TRS (Toll Restriction) • 2.1 Capacity of System Resources Feature Manual...
Page 244 2.3 Revision History Feature Manual...
Page 245 Index Feature Manual...
Page 246 Index Caller ID Calling Line Identification (CLI) Distribution AA —> Automated Attendant 61, 222 Calling Line Identification Presentation (CLIP) Absent Message Calling Party Control (CPC) Signal Detection Account Code Entry Capacity of System Resources Alarm Information, Local Carrier Access Code, Special Alternate Calling—Ring/Voice Circular Hunting Alternate Receiving/Calling Mode (Ring/Voice) Override...
Page 247 Index Executive Busy Override Hold, Exclusive Call Executive Busy Override Deny Host PBX Access Code (Access Code to the Telephone Company from a Extension Dial Lock Host PBX) Extension Feature Clear Hot Line Extension PIN (Personal Identification Number) Hunting, Circular Extension PIN Lock Hunting, Idle Extension Extension Port Configuration...
Page 248 Index No Line Preference 138, 139 Recall Numbering, Flexible/Fixed Recording into the VPS, Two-way Recording, Direct Redial, Interrupt Redial, Last Number OGM —> Outgoing Message Relay, External One-touch Dialing Remote Extension Dial Lock One-touch Dialing, Full Remote Programming On-site Programming Remote Station Lock Control —>...
Page 249 Index Trunk Group Trunk Group Access Two-way Recording into the VPS UCD —> Uniform Call Distribution Unattended Conference Uniform Call Distribution (UCD) Upgrading the Software Verification Code Entry Verification Code Personal Identification Number (PIN) VIP Call Virtual PS Voice Mail (VM) Group 103, 213 Voice Mail DPT (Digital) Integration Voice Mail DTMF Integration...
Page 250 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. © 2006 Panasonic Communications Co., Ltd. All Rights Reserved.

Panasonic KX-TAW848 Feature Manual

1 Features and Configurations

2 Appendix

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Summary of Contents for Panasonic KX-TAW848

Table of Contents