Page 1: User Manual
Advanced Hybrid & Wireless PBX User Manual KX-TAW848 Model No. Thank you for purchasing a Panasonic Advanced Hybrid & Wireless PBX. Please read this manual carefully before using this product and save this manual for future use. KX-TAW848: MPR Version 2.0...
Page 2: Feature Highlights
Appendix (Page 133) Consult your dealer Easy Operation If you are using a certain Panasonic telephone that is equipped with a Navigator Key and a display, it helps you to access the desired feature easily. Also, you will be informed of the arrival of an incoming call or a message waiting by the lamp if it is equipped.
Page 3 In This Manual, • Proprietary Telephone is abbreviated as "PT". Single Line Telephone is abbreviated as "SLT". Portable Station is abbreviated as "PS". Proprietary Telephone with a Display is abbreviated as "Display PT". • The following icons are used frequently. Hints Conditions User Manual...
Page 4: Important Information
UNPLUG THIS UNIT FROM THE AC OUTLET IF IT EMITS SMOKE, AN ABNORMAL SMELL OR MAKES UNUSUAL NOISE. THESE CONDITIONS CAN CAUSE FIRE OR ELECTRIC SHOCK. CONFIRM THAT SMOKE HAS STOPPED AND CONTACT AN AUTHORIZED PANASONIC FACTORY SERVICENTER. • WHEN RELOCATING THE EQUIPMENT, FIRST DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION.
Page 5: Important Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug the product from the wall outlet before cleaning.
Page 6: Save These Instructions
SAVE THESE INSTRUCTIONS User Manual...
Page 7 DO NOT send the product to the Executive or Regional Sales offices. They are NOT equipped to make repairs. Product Service Panasonic Factory Servicenters for this product are listed in the servicenter directory. Consult your dealer for detailed instructions. User Manual...
Page 8: For Future Reference
For Future Reference Please print, record, and retain the following information for future reference. Note The serial number of this product can be found on the label affixed to the unit. You should record the model number and the serial number of this unit as a permanent record of your purchase to aid in identification in the event of theft.
Page 9: Table Of Contents
Table of Contents Operation....................11 Before Operating the Telephones ................. 12 1.1.1 Before Operating the Telephones ..................12 Making Calls ........................20 1.2.1 Basic Calling ........................20 1.2.2 Easy Dialing ........................23 1.2.3 Redial ..........................27 1.2.4 When the Dialed Line is Busy or There is No Answer ............27 1.2.5 Alternate Calling—Ring/Voice...................
Page 10 1.9.1 Doorphone/Door Opener ....................85 1.9.2 External Relay........................86 1.9.3 External Sensor ........................87 1.9.4 Host PBX ..........................87 1.9.5 Voice Processing System....................88 1.10 Walking Extension ......................94 1.10.1 Walking Extension......................94 1.11 Display Proprietary Telephone ..................95 1.11.1 Call Log ..........................95 1.11.2 Directories .........................97 Manager Operation................101 Control Features ......................
Page 11: Operation
Section 1 Operation This chapter shows you step by step how to use each feature. Read this chapter to become familiar with the many useful features of this PBX. User Manual...
Page 12: Before Operating The Telephones
What Kind of Telephone Can Be Used? You can use a single line telephone (SLT), such as a rotary pulse telephone or a Panasonic proprietary telephone (PT) such as the KX-T7735. You can also use a Panasonic Portable Station (PS), e.g., KX- TD7690.
Page 13: Your Extension Number
You will hear various tones, during or after an operation, for confirmation. Refer to "4.3.1 Tone" (Appendix). Display In this manual, you will see "the display ...". This refers to the display of a Panasonic proprietary telephone. If your telephone is not a Panasonic display proprietary telephone, the message will not be displayed.
Page 14 1.1 Before Operating the Telephones Icon Descriptions The following icons show you the feature availability, notes and action to use the features. This feature cannot be used with a Seize a CO line (One of the single line telephone. (CO) following).
Page 15: When You Use A Panasonic Proprietary Telephone
When You Use a Panasonic Proprietary Telephone If you use a Panasonic proprietary telephone and the Console, they may have some of the useful feature buttons described below. For a PS user, refer to "Operating Instructions" for PS. These buttons make operations simple.
Page 16: Customized Buttons
1.1 Before Operating the Telephones VOICE CALL : Navigator Key/Volume Key : Used to monitor an intercom call Used to adjust the volume and the VOICE CALL automatically, but it cannot be used for display contrast or select desired items. hands-free conversations.
Page 17 1.1 Before Operating the Telephones Buttons Feature Group FWD—Outside calls Used to forward the CO line calls to your group to a specified destination. Group FWD—Intercom calls Used to forward the intercom calls to your group to a specified destination. Account Used to enter an account code.
Page 18: How To Follow The Steps
1.1 Before Operating the Telephones How to Follow the Steps An example of system operation is shown below. Calling Another Extension Feature title Intercom Call PT/SLT/PS PT and SLT Operation steps extension no. The description of the icons are explained on (DSS) "Icon Descriptions".
Page 19: Connection Example
1.1 Before Operating the Telephones Connection Example This diagram shows you a connection example. Telephone Company (Analog CO Lines) Computer Advanced Hybrid & Wireless PBX Computer Single Line Telephone Printer Wireless Phone External Sensor/ DSS Console Analog External Relay Proprietary Telephone Portable Cell...
Page 20: Making Calls
1.2 Making Calls Making Calls 1.2.1 Basic Calling – Calling Another Extension – Calling an Outside Party – Account Code Entry Calling Another Extension Intercom Call When your telephone does not access a CO line automatically PT and SLT PT/SLT/PS extension no.
Page 21: Calling An Outside Party
1.2 Making Calls • To call using a directory, refer to "1.11.2 Directories". • For quick operation If you are an operator or dial some extensions frequently, DSS buttons are useful. • Hands-free Operation You can make an intercom call and have a conversation in hands-free mode using the SP- PHONE button.
Page 22: Co Line Group Access
1.2 Making Calls CO Line Group Access PT/SLT/PS PT and SLT (G-CO) outside phone no. CO line group no. Off-hook. Talk. Press G-CO or enter CO Dial outside phone line group access number number . and then CO line group number (2 digits).
Page 23: Easy Dialing
Seize CO line before entering outside phone number. • A Panasonic proprietary telephone extension user can enter an account code during a conversation and when hearing reorder tone after the other party hangs up. • Account codes may use the digits "0" through "9".
Page 24: Personal Speed Dialing
1.2 Making Calls One-touch Dialing You can store a phone number into the flexible button for one-touch operation. PT/PS (One-touch Dialing) Press One-touch Off-hook. Dialing . Customizing Your Phone • 3.1.3 Customizing the Buttons Create or edit a One-touch Dialing button, store the desired phone number or feature number.
Page 25: System Speed Dialing
1.2 Making Calls To dial PT/SLT personal speed dialing no. Off-hook. Enter Dial personal speed Press AUTO DIAL dialing number (2 digits). or enter • To call using a directory, refer to "1.11.2 Directories". System Speed Dialing You can make calls using speed dialing numbers stored in the PBX. PT/SLT/PS system speed dialing no.
Page 26: Quick Dialing
1.2 Making Calls To set/cancel PT/SLT/PS C.Tone Cancel On-hook. Off-hook. Enter 740 . Enter 1 to set or 0 to cancel. To dial PT/SLT/PS Off-hook. • To call another party, dial the desired party's phone number before the preprogrammed number is dialed.
Page 27: Redial
1.2 Making Calls 1.2.3 Redial This is convenient when calling the same outside party again. – Last Number Redial Last Number Redial PT/SLT/PS Off-hook. Press REDIAL or enter # . • Up to 32 digits can be stored and redialed. •...
Page 28: Automatic Callback Busy Cancel
1.2 Making Calls To set (for both extension and CO line) PT/SLT/PS While hearing a busy tone C.Tone Enter 6 . On-hook. To answer the callback ringing from an idle extension PT/SLT/PS While hearing a callback ringing R.B.Tone Talk. Off-hook. To answer the callback ringing from an idle CO line PT/SLT/PS While hearing a callback ringing...
Page 29: Call Waiting
1.2 Making Calls Call Waiting You can inform the called party that your call is waiting. This feature is also known as Busy Station Signaling (BSS). PT/SLT/PS While hearing a busy tone Enter 1 . Message Waiting For a caller When the called extension is busy or does not answer your call, you can leave a notification so that the called party may call you back.
Page 30 1.2 Making Calls For a called extension To check the left message and call back PT/PS While on-hook Press MESSAGE Off-hook. Talk. until the desired extension appears. To call back PT/SLT/PS Talk. Off-hook. Press MESSAGE or enter 70 and then 2. To clear message waiting indications left on your extension PT/SLT/PS your...
Page 31: Executive Busy Override
1.2 Making Calls Executive Busy Override The preprogrammed extension can call someone who is busy on the telephone and establish a three-party conversation. To join an intercom call PT/SLT/PS Party joining the call extension no. B. Tone C.Tone Off-hook. Dial extension number. Enter 3.
Page 32 1.2 Making Calls To leave a three-party conversation with an outside party and let the two other parties talk (originating extension only) PT/PS Originating party in the conversation During the three-party You leave the three-party conversation conversation. Press TRANSFER. On-hook. Party who joined the call The other extension and the outside party stay on the line.
Page 33: Alternate Calling-Ring/Voice
1.2 Making Calls Call Monitor The preprogrammed extension can monitor another extension. To monitor PT/SLT/PS extension no. Monitoring starts B.Tone C.Tone Off-hook. Dial extension Enter 5 . number . DND Override The preprogrammed extension can call someone who has set the DND feature. PT/SLT/PS extension no.
Page 34: Calling Without Restrictions
1.2 Making Calls To change the method PT/SLT/PS After dialing C.Tone Enter Talk. • If the called party uses a single line telephone or portable station, Voice-Calling is not available. • This feature is not available when the called party's telephone is in the Voice Call Deny mode. Customizing Your Phone •...
Page 35: Direct Inward System Access (Disa)
1.2 Making Calls To call (Verified Code Entry) PIN: Personal Identification Number PT/SLT/PS verified code Off-hook. Enter Enter Enter verified code (max. 4 digits). desired verified code PIN C.Tone & phone no. D.Tone Enter verified code PIN Dial desired (max. 10 digits). phone number.
Page 36 1.2 Making Calls To call an extension From Outside Telephone PIN: Personal Identification Number In No Security Mode/Trunk Security Mode DISA desired phone no. extension no. R.B.Tone & DISA message Off-hook. Dial DISA Dial desired extension number . phone number . In All Security Mode your extension no.
Page 37 1.2 Making Calls To call an outside party PIN: Personal Identification Number From Outside Telephone In No Security Mode DISA outside R.B.Tone & phone no. phone no. DISA message Off-hook. Dial DISA Dial outside phone number. phone number. Seize CO line before dialing outside phone number.
Page 38: Remote Setting
1.2 Making Calls • WARNING There is a risk that fraudulent telephone calls will be made using the CO-to-CO Line Call feature of DISA. The cost of such calls will be billed to the owner/renter of the PBX. To protect the PBX from this kind of fraudulent use, we strongly recommend: Enabling DISA security (CO Line Security or All Security).
Page 39 1.2 Making Calls Through DISA From Outside Telephone PIN: Personal Identification Number DISA your extension no. phone no. R.B.Tone & extension no. DISA message Dial DISA Enter Dial your Off-hook. phone number. extension number. desired extension no. extension PIN feature no. C.Tone &...
Page 40: Receiving Calls
1.3 Receiving Calls Receiving Calls 1.3.1 Answering Calls PT/SLT/PS Off-hook. Talk. Select one of the following methods: · Lift the handset to receive the preferred line. (Default: Ringing line is selected.) · Press the SP-PHONE button. · Press the flashing CO, INTERCOM or G-DN button directly. ·...
Page 41: Hands-Free Answerback
1.3 Receiving Calls 1.3.2 Hands-free Answerback You can answer an incoming call without going off-hook as soon as the line is connected. When an intercom call arrives, you will hear the caller talking without the phone ringing. When an outside call arrives, you will hear the caller talking after a preprogrammed number of rings.
Page 42: Trunk Answer From Any Station (Tafas)
1.3 Receiving Calls • If you receive a call waiting tone, you can ask a third party to pick up your second call with Directed Call Pickup. • If there are multiple incoming calls for the same group, the longest waiting call is received first. •...
Page 43 1.3 Receiving Calls To answer (Answer) Press Answer . Talk. To transfer a call During a conversation (DSS) The called (Release) party answers. desired phone no. Press TRANSFER . Press DSS or dial Press Release. desired phone number . Seize CO line before dialing outside phone number.
Page 44 1.3 Receiving Calls To transfer an outside call to an extension with a one-touch operation During a conversation The called (Release) party answers. (DSS) Press Release. Press DSS . The other party is placed on hold and the destination extension is called immediately. To end a conversation During a conversation (Release)
Page 45: During A Conversation
1.4 During a Conversation During a Conversation 1.4.1 Call Transfer – Transferring to an Extension on the PBX – Transferring to an Outside Party Using the PBX Service • You can transfer a held call without talking by going on-hook. If a call is not retrieved within a specified time, you will hear an alarm as a reminder.
Page 46: Transferring To An Outside Party Using The Pbx Service
1.4 During a Conversation To transfer with one touch (One-touch Transfer) PT/PS During a conversation (DSS) Press DSS . On-hook. Talk. You do not have to inform the destination extension about where the call has been transferred from. This can be disregarded. •...
Page 47: Call Hold
1.4 During a Conversation • Time limit Both the caller and the transferred party will hear an alarm tone fifteen seconds before a specified time period. • To return to the held call before the destination answers, press the TRANSFER button, corresponding CO, G-DN or INTERCOM button, or the hookswitch.
Page 48: Call Hold Retrieve
1.4 During a Conversation Call Hold Retrieve PT/SLT/PS At the holding extension (Call Hold Retrieve) (CO) Off-hook. Talk. Press flashing CO or INTERCOM , or enter 50 . To retrieve an outside call from another extension—only Regular Hold (Call Hold Retrieve–Specified with a held line number) (CO) C.Tone held line no.
Page 49: Call Park
1.4 During a Conversation • For simple operation, you can automatically hold a call by pressing another CO, G-DN or INTERCOM button, only if preprogrammed (Automatic Call Hold). Consult your dealer. Call Park You can put a call on hold in a common parking zone of the PBX so that any extension can retrieve the parked call.
Page 50: Call Park Retrieve
1.4 During a Conversation Call Park Retrieve PT/PS (Call Park) Press a flashing Call Park . PT/SLT/PS stored parking zone no. C.Tone Off-hook. 52 . Dial stored parking Talk. Enter zone number (2 digits). • If a call is parked automatically, confirm the parking zone number on the display. •...
Page 51: Call Splitting
1.4 During a Conversation 1.4.3 Call Splitting When talking to one party while the other party is on hold, you can swap the calls back and forth (alternately). To alternate between the parties leaving one party on hold temporarily PT/PS During a conversation (DSS) C.Tone...
Page 52: Call Waiting
1.4 During a Conversation During a conversation extension no. C.Tone Press Recall/ Dial the other party's Talk to the Press Recall/ On-hook. hookswitch . extension number . other party. hookswitch . 1.4.4 Call Waiting – Answering Call Waiting in the PBX –...
Page 53 1.4 During a Conversation 2. To hold the current call and then talk to the new party PT/PS While hearing a tone (CO) Press CO or Press HOLD . Talk to the INTERCOM . new party. Disregard this step if both parties are extensions.
Page 54 1.4 During a Conversation 2.2 To hold the second call and then talk to the original party After holding it, you can talk to the original party. Then, you can disconnect it and then talk to the new party again. PT/PS During a conversation (CO)
Page 55: Answering Call Waiting From The Telephone Company
1.4 During a Conversation Customizing Your Phone • 3.1.2 Settings on the Programming Mode—Call Waiting Tone Type Selection If you select "Tone 1", you will hear the same tone for Call Waiting from an outside party and an extension. If you select "Tone 2", you will hear different tones for Call Waiting from an outside party and an extension.
Page 56: Multiple Party Conversation
1.4 During a Conversation 1.4.5 Multiple Party Conversation – Conference – Unattended Conference – Leaving Three-party Conference – Privacy Release Conference You can add one or more parties to your conversation. To establish a conference call PT/PS During a conversation desired phone no.
Page 57 1.4 During a Conversation During a conversation desired phone no. C.Tone Talk to the Press Recall/ Dial desired Press Recall/ Enter 3 . hookswitch . phone number . new party. hookswitch . Seize CO line before dialing outside phone number. Talk with multiple parties.
Page 58 1.4 During a Conversation To add four or more parties to a conference PT/PS During a conversation To continue desired phone no. C.Tone Press CONF . Dial desired Talk. Press CONF . Talk. phone number . Seize CO line before dialing outside phone number.
Page 59: Unattended Conference
1.4 During a Conversation To disconnect one party and then talk to the other in a three-party conversation PT/PS During a conversation (CO) FLASH/RECALL Talk. Press TRANSFER once Press FLASH/RECALL .* Press the flashing CO or or twice to establish a INTERCOM corresponding conversation with the to the party on hold.
Page 60: Leaving Three-Party Conference
1.4 During a Conversation To return while others are talking (CO) Press flashing green CO or INTERCOM . To complete a conversation PT/SLT/PS During a conversation On-hook. • Time limit Both parties will hear an alarm tone before a specified timeout. The originating extension user will hear an alarm tone before timeout.
Page 61 1.4 During a Conversation During a three-party conference Press Recall/hookswitch . On-hook. To complete a conversation PT/SLT/PS During a conversation On-hook. • To leave a conference call involving an outside party or parties and have the conference continue, it is necessary to enable your extension to transfer calls to CO lines through COS programming.
Page 62: Privacy Release
1.4 During a Conversation Privacy Release You can let a third party join your current outside call and establish a three-party conversation. You can also leave the conversation and then let the two other parties talk. To let a third party join your conversation and establish a three-party conversation PT/PS Your extension (on the outside call) Wait for an answer.
Page 63: Mute
1.4 During a Conversation 1.4.6 Mute You can disable the microphone or the handset to consult privately with others in the room while listening to the other party on the phone through the speaker or the handset. To set/cancel During a conversation Press MUTE .
Page 64 1.4 During a Conversation To use the handset during a conversation using the headset Off-hook. User Manual...
Page 65: Absence Settings
1.5 Absence Settings Absence Settings 1.5.1 Call Forwarding — Call Forwarding (FWD) Call Forwarding (FWD) You can have your incoming calls forwarded to a specified destination. All Calls: All calls are forwarded. Preset extensions may also forward from their own receiving group. Busy: All calls are forwarded when your extension is busy.
Page 66 1.5 Absence Settings To set/cancel PT/SLT/PS Cancel Both Calls All Calls Outside Calls Busy No Answer Intercom Calls Busy/No Answer Off-hook. Enter 71 . Enter 0 to 2 as Enter required you desire. number . For "Cancel", go on-hook directly after entering 0. destination extension no.
Page 67 1.5 Absence Settings To set the timer for "No Answer" and "Busy/No Answer" PT/SLT/PS time C.Tone Enter 713. Enter time On-hook. Off-hook. (seconds [2 digits]). Call Forwarding (FWD) for your Incoming Call Distribution Group ICD Group: Incoming Call Distribution Group PT/SLT/PS Both Calls ICD Group...
Page 68: Absent Message
1.5.2 Absent Message You can show the reason you do not answer, if the caller uses a Panasonic display proprietary telephone. There are eight preprogrammed messages and one for your personal message (16 characters). The selected message is shown on the display of your telephone.
Page 69 1.5 Absence Settings Message no. Message (Example) Out until %%/%% (Month/Day) In a Meeting A message assigned for each extension. (Personal Absent Message) To set PT/SLT/PS Will Return Soon Gone Home At Ext %%%% + Extension no. Back at %%:%% + Hour : Minute Out until %%/%% + Month / Day...
Page 70: Extension Dial Lock
1.5 Absence Settings 1.5.3 Extension Dial Lock You can lock your extension so that other users cannot make inappropriate outside calls. This feature is also known as Electronic Station Lockout. To lock PT/SLT/PS C.Tone Enter 1 . On-hook. Off-hook. Enter 77 .
Page 71 1.5 Absence Settings • After you make an outside call, Extension Dial Lock is automatically activated again. User Manual...
Page 72: Paging
1.6 Paging Paging 1.6.1 Paging – Group Paging – Paging and then Transferring a Call Group Paging You can make a voice announcement to proprietary telephones or external speakers or both in the preset group simultaneously. To page PT/SLT/PS paging group Wait for an answer C.Tone...
Page 73: Answering/Denying A Paging Announcement
1.6 Paging • After you go on-hook, the caller can talk to the person who answers the page. 1.6.2 Answering/Denying a Paging Announcement To answer C.Tone Talk. Off-hook. 43 . Enter Paging Deny Deny C.Tone Allow Off-hook. Enter 721 . Enter 1 or 0 .
Page 74: Extension Settings
1.7 Extension Settings Extension Settings 1.7.1 Timed Reminder You can receive an alarm at your telephone to remind you of a meeting, appointment or as a wake-up call. The alarm can occur either once or daily (every day until canceled) at a preset time. When you go off–hook to answer, you will hear a special dial tone or prerecorded message.
Page 75: Do Not Disturb (Dnd)
1.7 Extension Settings To confirm Press TRANSFER several times. • The alarm keeps ringing for preprogrammed seconds. • If you receive an incoming call during ringback, the ringing starts after the ringback stops. • If you are having a conversation exceeding alarm ringing period, the ringback will start after your conversation.
Page 76 1.7 Extension Settings • The FWD/DND button light shows the current status as follows: Off: Both features are not set. Flashing red slowly: FWD mode Red on: DND mode • The system has two modes: (1) FWD/DND Cycle Switch Mode and (2) FWD/DND Setting Mode. Ask your manager what mode your system is in if you are not sure.
Page 77: Call Waiting
1.7 Extension Settings 1.7.3 Call Waiting During a conversation, you can be informed of a call waiting with a tone through your built-in speaker or handset. (Default: Enable—Tone) Call Waiting Tone: a waiting tone through the built-in speaker of PT/handset of SLT. To change the tone from PT, refer to "3.1.2 Settings on the Programming Mode".
Page 78: Background Music (Bgm)
1.7 Extension Settings 1.7.5 Background Music (BGM) You can listen to the background music through your telephone speaker while on-hook. An external music source, such as a radio, can be connected. If your extension becomes busy (off-hook, making or receiving a call etc.), the music stops temporarily.
Page 79: Time Service
1.7 Extension Settings 1.7.7 Time Service You can check the current status of the Time Service on the display. While on-hook (Time Service (Day/Night/ Lunch/Break)) Press TRANSFER or Time Service (Day/Night/Lunch/Break). • The Time Service (Day/Night/Lunch/Break) button light always shows the current status as follows: Off: Day mode Green on: Lunch mode...
Page 80: Extension Feature Clear
1.7 Extension Settings To cancel C.Tone Enter 0 . Press TALK . Enter 48 . Press CANCEL . • Some wired telephones are prohibited from using this feature. • If you go off-hook while your paralleled telephone is in use, the call will switch over to you. 1.7.9 Extension Feature Clear You can reset the settings of the following features on your extension to the default settings with one...
Page 81 1.7 Extension Settings PT/SLT/PS C.Tone 790 . On-hook. Off-hook. Enter • After performing Extension Feature Clear, the setting of Call Waiting becomes "Enable—Tone". In this case, dial tone 2 will be heard when you go off-hook. User Manual...
Page 82: Call Center
1.8 Call Center Call Center 1.8.1 Log-in/Log-out, Wrap-up You can control your status in an incoming call distribution group. When in the Log-out mode, incoming calls to the group will not ring at your extension. When you return, calls will again ring at your extension. (Default: Log-in) Log-out Even if your extension is logged-in, you can have a specified time period (wrap-up time) when you will not...
Page 83 1.8 Call Center PT/PS ICD Group: Incoming Call Distribution Group While on-hook ICD Group Specified extension no. (Log-in/Log-out) Press Log-in/Log-out . Enter ICD Group extension number or PT/PS While on-hook (Log-in/Log-out of a Specified Group) Press Log-in/Log-out of a Specified Group . To enter/leave the Not Ready mode PT/SLT/PS Not Ready...
Page 84: Manual Queue Redirection
1.8 Call Center • * The status will be as follows: Ready Not Ready Not Ready Ready Wrap-up Not Ready • The Log-in/Log-out of a specified group button light shows the current status as follows: Off: Log-in mode Red on: Log-out mode •...
Page 85: User-Supplied Equipment
1.9 User-supplied Equipment User-supplied Equipment 1.9.1 Doorphone/Door Opener You can talk to a person at the door through the doorphone. Preprogrammed extensions or an outside party can receive the calls from the doorphone. You can open the door. – Doorphone Call –...
Page 86: External Relay
1.9 User-supplied Equipment Door Open Some extensions may be prohibited from using this feature. From a specified extension PT/SLT/PS doorphone no. C.Tone Off-hook. 55 . Enter doorphone On-hook. Enter number (2 digits). From any extension while talking to the doorphone PT/SLT/PS C.Tone Enter 5 .
Page 87: External Sensor
1.9 User-supplied Equipment 1.9.3 External Sensor Preprogrammed extensions can receive an alert call from an external sensor (e.g., security alarm) connected to the PBX. To answer a sensor call PT/SLT/PS D.Tone Off-hook. On-hook. • If you do not answer a sensor call within a specified time period, the sensor call will stop. 1.9.4 Host PBX –...
Page 88: Voice Processing System
You or an outside party can access the Voice Processing System from a telephone. – Call Forwarding to Voice Mail (Voice Mail Integration) If your PBX has a Panasonic Voice Processing System connected (e.g., KX-TVS series) using digital integration, the following features are also available: –...
Page 89: To Listen To Messages
1.9 User-supplied Equipment To forward your calls to your mailbox PT/SLT/PS Both Calls Cancel All Calls Outside Calls Busy No Answer Busy/No Answer Intercom Calls Off-hook. Enter 71 . Enter 0 to 2 as you desire. Enter required number . For "Cancel", go on-hook voice mail floating directly after entering 0.
Page 90: Live Call Screening (Lcs)
1.9 User-supplied Equipment • The default voice mail floating extension number is 500. Customizing Your Phone • 3.1.3 Customizing the Buttons Create or edit a Voice Mail Transfer button or a Message button. Live Call Screening (LCS) While a caller is leaving a message in your mailbox, you can monitor the call without answering. If you so desire, you can answer the call while monitoring.
Page 91 1.9 User-supplied Equipment Operation Flowchart The operations in the shaded areas can be done hands-free. PT/PS Hands-free Mode Private Mode (Alarm Tone) Monitoring (Hands-free) Monitoring (Handset) Monitoring MONITOR MONITOR SP-PHONE (Live Call No operation Screening) Press SP-PHONE, MONITOR or Live Call Off-hook.
Page 92: Two-Way Record
1.9 User-supplied Equipment Two-way Record You can record a conversation into a mailbox while talking on the phone. You can select the mailbox each time you record a conversation. To record into your mailbox PT/PS During a conversation To stop recording, press this button again.
Page 93 1.9 User-supplied Equipment • Note: Many states have imposed regulations on the manner in which 2-way telephone conversations may be recorded, so you should inform the other party that the conversation is being recorded. Consult your local telephone company for further information. Customizing Your Phone •...
Page 94: 1.10 Walking Extension
1.10 Walking Extension 1.10 Walking Extension 1.10.1 Walking Extension You can use the same functions assigned on your previous extension even if you move to another extension in the office. You can retain your settings such as extension number or One-touch Dialing memory etc. on the new extension.
Page 95: 1.11 Display Proprietary Telephone
1.11 Display Proprietary Telephone 1.11 Display Proprietary Telephone 1.11.1 Call Log This is available for the display proprietary telephone and the portable station. – Incoming Call Log Incoming Call Log When you receive an outside call or an external sensor call, call information is recorded automatically in the incoming call log.
Page 96 1.11 Display Proprietary Telephone To clear the log information Display PT While viewing the log information (Call Log) Press Call Log until Press TRANSFER . desired party appears. To call Display PT While viewing the log information (Call Log) Press Call Log until Off-hook.
Page 97: 1.11.2 Directories
1.11 Display Proprietary Telephone 1.11.2 Directories You can select and call using the directories ( Personal Speed Dialing Directory, System Speed Dialing Directory and Extension Number Directory ). Only personal directories can be stored, edited or deleted on your extension. If a call arrives while you are using a directory, the display will be replace with the caller's information.
Page 98: Storing Names And Numbers
1.11 Display Proprietary Telephone • To cancel or exit, press the FLASH/RECALL button. • You can lock your personal speed dialing directory by using an extension PIN (Personal Identification Number), so that you can prohibit access to it. Refer to "3.1.2 Settings on the Programming Mode".
Page 99: Entering Characters
1.11 Display Proprietary Telephone Entering Characters You can enter the following characters. This table shows you the characters available for each button. User Manual...
Page 100 1.11 Display Proprietary Telephone User Manual...
Page 101: Manager Operation
Section 2 Manager Operation This chapter shows the manager how to control the other extensions or the PBX. User Manual...
Page 102: Control Features
2.1 Control Features Control Features 2.1.1 Extension Control The manager extension can control the settings of other extensions. – Changing the Settings of Other Extensions Changing the Settings of Other Extensions Remote Extension Dial Lock This feature is also known as Remote Station Lock Control. PT/SLT/PS Unlock extension no.
Page 103 2.1 Control Features PT/SLT/PS Night Lunch C.Tone Break Off-hook. Enter 780. Enter 0 to 3 On-hook. as you desire . To select the time service switching mode (Automatic/Manual) PT/PS While on-hook (Time Service Switching Mode (Automatic/Manual)) Press Time Service Switching Mode (Automatic/Manual) .
Page 104: Dial Tone Transfer
2.1 Control Features 2.1.3 Dial Tone Transfer The manager can change the restriction level, permitting an extension to make a call. PT/PS During a conversation with an extension (Toll Restriction) C.Tone Press Toll Restriction. On-hook. The extension can hear the dial tone and then make a call.
Page 105: Outgoing Messages (Ogm)
2.1 Control Features 2.1.5 Outgoing Messages (OGM) The manager extension can record three kinds of greeting messages (OGM) as follows: DISA message: Used to greet and guide callers so that they access extension group or outside party without operator assistance. Incoming Call Distribution Group message: Used to greet and guide callers to an incoming call distribution group.
Page 106: Hospitality Features
2.1 Control Features To record from an external BGM (MOH) port OGM floating extension no. Progress Tone & C.Tone Off-hook. Enter 36 . Enter 31 . Enter OGM floating extension number . You hear The message the message. is recorded. C.Tone C.Tone Press CONF .
Page 107 2.1 Control Features Setting a Timed Reminder to a Room Extension (Remote Wake-up Call) The hotel operator can remotely set/cancel a Timed Reminder to a room extension. He can also confirm the current setting. To set PT/SLT extension no. (DSS) Off-hook.
Page 108: Recording Room Information Using A Room Extension
2.1 Control Features • Timed Reminder can also be set from the room extension. (For information about setting Timed Reminder, refer to "1.7.1 Timed Reminder".) The most recent setting will be valid no matter which extension made the setting. • When a Timed Reminder starts, and when it is answered or not answered, detailed Timed Reminder information is recorded automatically.
Page 109: Customizing Your Phone & System
Section 3 Customizing Your Phone & System This chapter shows you how to customize your individual telephone or PBX according to your needs. Find the desired setting and program as necessary. User Manual...
Page 110: Personal Programming
3.1 Personal Programming Personal Programming 3.1.1 Personal Programming You can customize your telephone features. For example, you can change the initial settings or button features according to your needs. – Extension PIN (Personal Identification Number) • If you change your desk and extension, refer to "1.10.1 Walking Extension". Extension PIN (Personal Identification Number) You can assign a password to each extension.
Page 111: Settings On The Programming Mode
3.1 Personal Programming To cancel PT/SLT/PS PIN: Personal Identification Number stored extension PIN C.Tone Off-hook. Enter 799 . Enter 0 . Enter stored extension PIN . On-hook. • WARNING There is a risk that fraudulent telephone calls will be made if a third party discovers your password (extension PIN).
Page 112: Setting Features
3.1 Personal Programming Setting Features The default settings are shown in bold letters. For later reference, place a check mark in the boxes below to indicate your customized setting. To enter the programming mode To program To exit programming selection & input parameter Follow...
Page 113 3.1 Personal Programming Programming Item Selection & Parameter Input desired no. (max. 32 digits) Would you like to dial a preset number simply by Do not use going off-hook? No line An idle CO line CO button no. Which do you prefer to (01-12) seize when you go off-hook A CO/G-DN button...
Page 114 3.1 Personal Programming Programming Item Selection & Parameter Input Which service do you prefer You can monitor the message when a calling party is through the telephone speaker. recording a message in (Hands-free mode) your mailbox? (Live Call Screening Mode Only an alarm tone is heard.
Page 115 3.1 Personal Programming Programming Item Selection & Parameter Input Do Not Disturb (DND) + desired no. (for both calls) All—Forward all calls (max. 32 digits) Where are your incoming calls forwarded or refused? + desired no. Busy—Forwarded when your (for outside calls) (Call Forwarding [FWD]/Do (max.
Page 116 3.1 Personal Programming Programming Item Selection & Parameter Input extension PIN (max. 10 digits) + To set an extension PIN STORE + same Would you like to set your extension PIN extension PIN or change a stored extension PIN to new stored extension PIN one? (Extension PIN [Personal...
Page 117 3.1 Personal Programming • You can select the parameter with the Navigator Key (Up or Down) instead of entering a number. To store the names and numbers in personal speed dialing personal speed dialing no. (location no.) phone no. Enter phone number Press PROGRAM Press STORE .
Page 118: Clearing Features
3.1 Personal Programming To edit the names and numbers of personal speed dialing personal speed dialing no. (location no.) Press STORE . Press PROGRAM Enter personal speed dialing number or PAUSE . (location number) (2 digits). To erase a number or character Press TRANSFER .
Page 119 3.1 Personal Programming Features Default Setting Absent Message Personal Absent Message Cleared Call Forwarding [FWD]/Do Not Disturb [DND]—Intercom Calls/ Outside Calls FWD N/A Timer 15 seconds Call Pickup Deny Allow Executive Busy Override Deny Allow Paging Deny Allow Key Pad Tone Set Background Music [BGM] Data Line Security Log-in/Log-out...
Page 120: Customizing The Buttons
3.1 Personal Programming 3.1.3 Customizing the Buttons You can change the flexible CO buttons/DSS buttons, and programmable feature (PF) buttons on PTs, DSS Consoles, Add-on Key Modules, and PSs to the following function buttons. For example, if your telephone has more CO buttons than available CO lines, you may change unused CO buttons to one-touch buttons. •...
Page 121 3.1 Personal Programming Programmable Button Buttons Programming Input + Incoming call distribution group Group FWD—Both calls extension no. + Incoming call distribution group Group FWD—Outside calls extension no. + Incoming call distribution group Group FWD—Intercom calls extension no. Account Conference Terminate External Feature Access (EFA) Call Park...
Page 122 3.1 Personal Programming Programmable Button Buttons Programming Input + Toll Restriction (TRS) Level (1- Toll Restriction (TRS) Time Service Switching Mode (+ Tenant no.) (Automatic/Manual) + Voice mail floating extension Two-way Record* no.* + Voice mail floating extension Two-way Transfer* no.* + Voice mail floating extension One-touch Two-way Transfer*...
Page 123 3.1 Personal Programming • You can select the parameter with the Navigator key (Up or Down) instead of entering a number. To clear the button To continue (CO, DSS, PF) Press PROGRAM Press CO , Enter 2 . Press STORE . Press PROGRAM or PAUSE .
Page 124: Manager Programming
• Other Extensions Control Available Extension The extension assigned as a manager Required Telephone A Panasonic Proprietary Telephone with display (e.g., KX-T7735) Manager Password To enter programming mode, the manager password (max. 10 digits) is required. (Default: 1234) Conditions The programming extension must be idle, on-hook and holding no calls.
Page 125 3.2 Manager Programming Item Programming Input Clearing the PIN and PIN lock for verified + Verified code + codes. Setting the verified code PIN. + Verified code + PIN (max. 10 digits) + • WARNING There is a risk that fraudulent telephone calls will be made if a third party discovers your password (verified code PIN).
Page 126: System Programming
Extension number and name [003]/[004] Available Extension The extension allowed through COS programming Required Telephone A Panasonic Proprietary Telephone with display (e.g., KX-T7735) System Password To enter programming mode, the system password (max. 10 digits) is required. (Default: 1234) Conditions The programming extension must be idle, on-hook and holding no calls.
Page 127 3.3 System Programming Icon Descriptions Fixed Buttons Function PREVIOUS (PREV) SP-PHONE NEXT SELECT PROGRAM STORE CLEAR FLASH/RECALL FLASH SECRET User Manual...
Page 128 3.3 System Programming Procedure The basic steps are shown below. Entering the programming mode system password Press PROGRAM Enter Enter system password . or PAUSE . Programming You can enter each program number (3 digits). • To exit the programming mode at any time, lift the handset. Exiting the mode Press PROGRAM or PAUSE .
Page 129: System Programming
3.3 System Programming 3.3.2 System Programming Date & Time [000] The proprietary telephones display the current date and time while on-hook. date year Enter 000 . Press STORE . Enter year Press SELECT Press Right . Enter date (00-99). for month . (01-31).
Page 130: System Speed Dialing Number
3.3 System Programming System Speed Dialing Number [001] You can store the phone numbers of frequently dialed numbers. To end system speed dialing phone no. no. (location no.) Press END . Enter 001 . Press STORE . Enter system speed Enter phone Press STORE .
Page 131: System Speed Dialing Name
3.3 System Programming System Speed Dialing Name [002] You can store the name associated with the speed dialing number. These names are displayed when making calls using the display operation. To enter characters, refer to "Entering Characters". To end system speed dialing name no.
Page 132 3.3 System Programming Extension Name [004] You can store the name of an extension user. This is useful if you want to know who is calling, or who you are calling when making an intercom call using the directory. To enter characters, refer to "Entering Characters". To end name extension no.
Page 133: Appendix
Section 4 Appendix This chapter provides the Troubleshooting, the Feature Number Table and Tone List. Check the Troubleshooting section before consulting your dealer. User Manual...
Page 134: Troubleshooting
4.1 Troubleshooting Troubleshooting 4.1.1 Troubleshooting Troubleshooting Problem Remedy The telephone does not work properly. • Consult your dealer. I cannot use the telephone. • The telephone is locked. Unlock your telephone. ( 1.5.3 Extension Dial Lock, 2.1.1 Extension Control) Some features do not work. •...
Page 135 4.1 Troubleshooting Problem Remedy A reorder tone is audible or "Restricted" • The telephone is locked. is displayed. Unlock your telephone. ( 1.5.3 Extension Dial Lock, 2.1.1 Extension Control) • Toll restriction is activated. Consult your manager or dealer. • An account code is required.
Page 136 4.1 Troubleshooting Problem Remedy The display is not shown well. • Change the Display contrast level. 3.1.2 Settings on the Programming Mode) The MESSAGE button light lit. • Another extension left you a message waiting indication while you were on the phone or away from your desk.
Page 137: Feature Number Table
4.2 Feature Number Table Feature Number Table 4.2.1 Feature Number Table Numbers listed below are the default settings. There are flexible feature numbers and fixed feature numbers. If you change the flexible feature numbers, fill in your assigned numbers (new) in the list for future reference. Default Feature (While dial tone is heard) Additional digits...
Page 138 4.2 Feature Number Table Default Feature (While dial tone is heard) Additional digits (New) 1.2.4 When the Dialed Line is Busy or There is No Answer Automatic Callback Busy Cancel Message Waiting For a caller – To leave/cancel 1/0 + extension no. For a called extension –...
Page 139 4.2 Feature Number Table Default Feature (While dial tone is heard) Additional digits (New) 1.3.4 Trunk Answer From Any Station (TAFAS) – Calls through an external speaker 1.4.2 Call Hold Call Hold/Call Hold Retrieve Call Hold Retrieve – Specified with a held line number CO line no.
Page 140 4.2 Feature Number Table Default Feature (While dial tone is heard) Additional digits (New) 1.5.1 Call Forwarding Call Forwarding (FWD)/ 1.7.2 Do Not Disturb (DND) – Both Calls 0 (Cancel)/ – Outside Calls 1 (Do Not Disturb [DND])/ – Intercom Calls 2 (All calls) + phone no.
Page 141 4.2 Feature Number Table Default Feature (While dial tone is heard) Additional digits (New) 1.6.2 Answering/Denying a Paging Announcement – To answer – To deny – To allow 1.7.1 Timed Reminder – To set 12H: 1 + time (hour/minute) + 0 (AM)/1 (PM) + 0 (once)/1 (daily) 24H: 1 + time (hour/minute) + 0 (once)/1 (daily) –...
Page 142 4.2 Feature Number Table Default Feature (While dial tone is heard) Additional digits (New) 1.9.1 Doorphone/Door Opener Doorphone Call doorphone no. (2 digits) Door Open doorphone no. (2 digits) 1.9.2 External Relay relay no. (2 digits) 1.9.4 Host PBX External Feature Access (EFA) service code 1.9.5 Voice Processing System Call Forwarding to Voice Mail (Voice Mail...
Page 143 4.2 Feature Number Table Default Feature (While dial tone is heard) Additional digits (New) 2.1.5 Outgoing Messages (OGM) – To record 1 + OGM floating extension no.* – To play back 2 + OGM floating extension no.* – To record from an external BGM 31 + OGM floating extension no.* (MOH) port –...
Page 144 4.2 Feature Number Table Feature (While busy, DND or call tone is heard) Default 1.2.4 When the Dialed Line is Busy or There is No Answer Call Waiting DND Override Executive Busy Override Message Waiting Call Monitor Automatic Callback Busy 1.2.5 Alternate Calling—Ring/Voice Fixed Feature (While dialing or talking)
Page 145: Tone
4.3 Tone Tone 4.3.1 Tone While on-hook Ring Tones The following tones are programmable allowing recognition of call type (Outside, Intercom or Doorphone). Tone 1 Tone 2 Tone 3 Tone 4 When going off-hook Dial Tones Tone 1 Normal User Manual...
Page 146 4.3 Tone Tone 2 Any one of the following features is set: • Absent Message • Background Music • Call Forwarding • Call Pickup Deny • Call Waiting • Do Not Disturb • Extension Dial Lock • Executive Busy Override Deny •...
Page 147 4.3 Tone Ringback Tone 2 Do Not Disturb (DND) Tone The dialed extension is refusing incoming calls. While off-hook Indication Tones Tone 1 15 s Call waiting tone Tone 2 15 s A call is on hold longer than the specified time.
Page 148 4.3 Tone Tone 4 Establishing or leaving a conference Tone 5 A call has been put on hold. User Manual...
Page 149: Quick Reference Guide
4.4 Quick Reference Guide Quick Reference Guide 4.4.1 Quick Reference Guide Please make a photocopy of the following cards and distribute them to proprietary telephone or single line telephone users. User Manual...
Page 150 4.4 Quick Reference Guide User Manual...
Page 151: Revision History
4.5 Revision History Revision History 4.5.1 MPR Version 1.1 Changed Contents • 1.3.3 Call Pickup Call Pickup • 1.4.4 Call Waiting Answering Call Waiting from the Telephone Company 4.5.2 MPR Version 2.0 New Contents • 1.9.2 External Relay • 1.9.3 External Sensor •...
Page 152 4.5 Revision History User Manual...
Page 153: Index
Index User Manual...
Page 154 Index CO Line Group Access 22, 137 Absence Settings Conference 15, 17, 56, 121 Absent Message 68, 114, 140 Confirmation Tones Account 17, 121 Connection Example Account Code Entry 23, 137 Control Features Alternate Calling—Ring/Voice 33, 144 Customized Buttons Alternate Receiving—Ring/Voice Customizing the Buttons Answer 17, 42, 121...
Page 155 Index FWD N/A Timer Message Waiting 29, 138, 144 FWD/DND Cycle Switch Mode 68, 76 MONITOR FWD/DND Setting Mode 68, 76 MPR Version 1.1 FWD/DND—Intercom calls 16, 120 MPR Version 2.0 FWD/DND—Outside calls 16, 120 Multiple Party Conversation Mute Group Directory Number (G-DN) 16, 120 Group FWD—Both calls 16, 121...
Page 156 Walking Station —> Walking Extension 94, 142 Warning Tone What Kind of Telephone Can Be Used? When the Dialed Line is Busy or There is No Answer When You Use a Panasonic Proprietary Telephone Wireless XDP Parallel Mode 79, 141 Wrap-up 17, 82, 121...
Page 157 Index User Manual...
Page 158 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. © 2003 Panasonic Communications Co., Ltd. All Rights Reserved.

Panasonic KX-TAW848 User Manual

1 Operation

2 Manager Operation

3 Customizing Your Phone & System

4 Appendix

Index

Quick Links

User Manual

Related Manuals for Panasonic KX-TAW848

Summary of Contents for Panasonic KX-TAW848

Table of Contents