Tracing Suspicious Calls - Cisco 7961G Phone Manual

If you want to...
Check the security level of a call
Determine if secure calls can be
made in your company
There are interactions, restrictions, and limitations that affect how security features work on
Note
your phone. For more information, ask your system administrator.

Tracing Suspicious Calls

If you are receiving suspicious or malicious calls, your system administrator can add the Malicious Call
Identification (MCID) feature to your phone. This feature enables you to identify an active call as
suspicious, which initiates a series of automated tracking and notification messages.
If you want to...
Notify your system
administrator about a
suspicious or harassing
call
42
Then...
Look for a security icon in the top right corner of the call
activity area, next to the call duration timer:
Authenticated call
Encrypted call
Neither security icon appears if the call is non-secure.
Contact your system administrator.
Then...
Press MCID.
Your phone plays a tone and displays the message, "MCID successful".
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