Canon DC100 Instruction Manual page 66

66
Troubleshooting
If you have a problem with your camcorder, refer to this checklist. Consult your dealer or a
Canon Service Center if the problem persists.
Power Source
Problem Solution
OJ
• Camcorder will not turn on. Battery pack is exhausted. Replace or charge the battery 17
• The camcorder switches off pack.
by itself.
• The disc compartment
Attach the battery pack correctly.
cover will not open.
• LCD/viewfinder switches on
and off.
Battery pack will not charge. Charge the battery pack in temperatures between 0 °C and -
40°C (32 OF and 104 OF).
Battery packs become hot with use and may not charge. The -
charging will start once the battery pack temperature is below
40°C (104 OF).
The battery pack is damaged. Use a different battery pack.
-
Recording/Playback
Problem Solution
OJ
Buttons will not work. Turn on the camcorder. -
Load a disc. 22
Abnormal characters appear Disconnect the power source and reconnect it after a short -
on the screen. The camcorder time. If the problem still persists, disconnect the power source
does not operate properly. and press the RESET button with a pointed item. Pressing the
RESET button resets all settings.
"0"
flashes on the screen. Load a disc. 22
"~" flashes on the screen. Battery pack is exhausted. Replace or charge the battery 17
pack.
Video noise appears on When using the camcorder in a room where a plasma TV is
-
screen. located, keep a distance between the camcorder and the
plasma TV.
Video noise appears on the When using the camcorder in a room where a TV is located, -
TV screen. keep a distance between the compact power adapter and the
power or antenna cables of the TV.
Even without a disc loaded, The camcorder is checking if a disc is loaded or not. This is not -
when closing the disc a malfunction.
compartment cover a motor
sound can be heard.
The disc cannot be ejected. Turn off the camcorder, disconnect the compact power -
adapter and remove the battery pack. Restore the power
supply and try again.
The camcorder has exceeded its operational temperature.
Disconnect the compact power adapter and remove the
battery pack and let the camcorder cool down before resuming
use.
The disc cannot be The disc is dirty. Clean the disc with a soft lens-cleaning cloth. 72
recog nized. If the problem persists replace the disc.
The disc is not correctly loaded. Check the disc. 22
The camcorder vibrates. Depending on the condition of the disc, the camcorder might -
vibrate occasionally. This is not a malfunction.