Troubleshooting - Kenwood KDC-X398 Instruction Manual

MORE INFORMATION
About Pandora
• Pandora is available only in the U.S., Australia and
New Zealand.
• Because Pandora is a third-party service, the
specifications are subject to change without prior
notice. Accordingly, compatibility may be impaired, or
some or all of the services may become unavailable.
• Some functions of Pandora cannot be operated from
this unit.
• For issues using the application, please contact
Pandora at pandora-support@pandora.com.
• If the version of the OS of the connected iPhone is
earlier than 4.0, start the Pandora application before
selecting the PANDORA source.
About iHeartRadio
• iHeartRadio® is a third-party service, therefore the
specifications are subject to change without prior
notice. Accordingly, compatibility may be impaired or
some or all of the services may become unavailable.
• Some iHeartRadio® functionality cannot be operated
from this unit.
Muting upon the reception of a
phone call
Connect the MUTE wire to your telephone
using a commercial telephone accessory.
(B 17)
When a call comes in, "CALL" appears.
(The audio system pauses.)
• To continue listening to the audio
system during a call, press SRC.
"CALL" disappears and the audio system
resumes.
When the call ends, "CALL" disappears.
(The audio system resumes.)
14

TROUBLESHOOTING

Symptom
Sound cannot be heard.
"PROTECT" appears and no operations
can be done.
• Sound cannot be heard.
• The unit does not turn on.
• Information shown on the display is
incorrect.
The unit does not work at all.
KMR-D358
For :
The Auto Power Off function (that turns
the power off after 20 minutes when in
standby mode) does not work.
• Radio reception is poor.
• Static noise while listening to the radio.
"NA FILE" appears.
"NO DISC" appears.
"TOC ERROR" appears.
"PLEASE EJECT" appears.
Disc cannot be ejected.
"READ ERROR" appears.
"NO DEVICE" appears.
"COPY PRO" appears.
"NA DEVICE" appears.
"NO MUSIC" appears.
"iPod ERROR" appears.
Remedy
• Adjust the volume to the optimum level.
• Check the cords and connections.
Check to be sure the terminals of the speaker wires are insulated properly, then reset
the unit. If this does not solve the problem, consult your nearest service center.
Clean the connectors. (B 2)
Reset the unit. (B 3)
Make sure [OFF] is selected for [DEMO MODE]. (B 4)
• Connect the antenna firmly.
• Pull the antenna out all the way.
Make sure the disc contains supported audio files. (B 13)
Insert a playable disc into the loading slot.
Make sure the disc is clean and inserted properly.
Reset the unit. If this does not solve the problem, consult your nearest service center.
Press and hold M to forcibly eject the disc. Be careful not to drop the disc when it is
ejected. If this does not solve the problem, reset the unit. (B 3)
Copy the files and folders onto the USB device again. If this does not solve the
problem, reset the USB device or use another USB device.
Connect a USB device, and change the source to USB again.
A copy-protected file is played.
Connect a supported USB device, and check the connections.
Connect a USB device that contains playable audio files.
• Reconnect the iPod.
• Reset the iPod.