Things To Know; Frequently Asked Questions (Faqs) - Cisco 3G MicroCell User Manual

Things to Know

Power cycling the 3G MicroCell and/or your 3G mobile handset can usually resolve minor connectivity issues.
Like many electronic devices, your 3G MicroCell and your 3G phone handset may occasionally need to be "rebooted" to
reestablish their connection to each other.
• Unplug the 3G MicroCell's power adapter from the wall outlet, wait 10 seconds, and plug it back into the wall outlet.
• Turn your 3G handset fully off and then turn it back on. (Follow the manufacturer's instructions for power cycling each
3G device on your Approved User List.)
Calls transfer out, but don't transfer in.
Calls seamlessly transfer from the 3G MicroCell to the strongest available AT&T cell tower signal. However, calls initiated
on the cell tower do not transfer to the 3G MicroCell.
Note: With Unlimited MicroCell Calling, calls that originate on the 3G MicroCell and transfer to a nearby AT&T cell tower
continue on as unlimited.
Handsets may take some time to switch to the 3G MicroCell.
Your 3G handset may not immediately switch to your 3G MicroCell when you enter its coverage area. Depending on
the signal strength of the AT&T cell tower, the time for your handset to switch to the 3G MicroCell can vary. It may take
seconds or up to five minutes from the time you enter the 3G MicroCell coverage area.
Connecting to the 3G MicroCell doesn't always mean unlimited calling.
You can purchase AT&T Unlimited MicroCell Calling for an individual line or your whole account. If you do not, you will
continue to use your existing wireless plan minutes. The same is true for other 3G cell phone owners on your Approved
User list; they will continue to use their existing wireless plan minutes unless they also purchase Unlimited MicroCell
Calling.

Frequently Asked Questions (FAQs)

1. 3G MicroCell Setup
1.1 I completed online activation at the store when I bought my 3G MicroCell. Do I have to do it again?
No. If you have previously completed online activation in the store, you can skip Step 1: Online Activation.
1.2 I've completed online registration and connected my 3G MicroCell according to the instructions and waited 90 minutes,
but my 3G status indicator is still flashing and I don't have 3G service. What should I do?
Power cycle your 3G MicroCell (Unplug the power adapter from the wall outlet, wait 10 seconds, then plug it back in.)
Wait 30 minutes for 3G indicator to go solid green.
1.3 What is the purpose of the GPS status indicator on the 3G MicroCell?
Your 3G MicroCell has a built-in Global Positioning System (GPS) feature that helps deliver E911 functionality.
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