Appendix A: Troubleshooting; Common Problems And Solutions; Frequently Asked Questions - Linksys Instant Wireless Series User Manual

Appendix A: Troubleshooting

Common Problems and Solutions

This section provides possible solutions to problems regarding the installation and
operation of the Wireless Ethernet Bridge. If you can't find an answer here, check
the Linksys website at www.linksys.com.
1. I can't connect to the access point.
Open the Web-Based Utility. Click the Wireless tab and perform the follow-
ing steps:
• Verify that the operating mode is set to Infrastructure mode.
• Make sure that the SSID is the same as the SSID of the access point.
• Make sure that all of the WEP settings are the same as the WEP settings
of the access point.
2. I don't know how to change the Bridge's IP address.
You have two ways to change the Bridge's IP address.
• Open the Web-Based Utility. Click the IP Addr tab, and change the IP
address there.
• If you encounter problems, power the Bridge off and on again, or push the
Reset button. Then try to change the IP address again.
3. The Bridge-enabled PC won't communicate with a wireless-enabled PC or
printer.
Perform the following steps:
• Check that the wireless-enabled PC or printer is on the same wireless net-
work as the PC using the Bridge.
• Make sure that the SSID and operating mode are the same for all devices
connected to the same wireless network.
• If the wireless LAN settings are okay, make sure that all the devices are
on the same IP network.
4. The Web-Based Utility doesn't detect the Bridge.
Make sure that the Ethernet cable is properly connected and that the LAN
LED is lit. If the LED is not lit, change the position of the X-II selection
switch on the Bridge's rear panel. Use the X setting if you are connecting
the Bridge to a network card or other Ethernet device. Use the II setting if
you are connecting the Bridge to a hub or switch.
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Instant Wireless Series
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Wireless Ethernet Bridge
5. The Web-Based Utility won't open.
Make sure that you have a LAN card (also known as a network adapter)
installed on the PC so you can use the Web-Based Utility.
6. The Web-Based Utility does not recognize my password.
The password is case-sensitive. Make sure you are using the correct case(s)
when entering the password.
If you forget your password, you can push the Bridge's Reset button. This
will reset the password to the default setting; however, all other Bridge set-
tings will be reset to the factory defaults as well. To use the default settings,
leave the User Name field blank, and enter admin in the Password field.

Frequently Asked Questions

Can I run an application from a remote computer over the wireless network?
This will depend on whether or not the application is designed to be used over
a network. Consult the application's user guide to determine if it supports oper-
ation over a network.
Can I play multiplayer games with other users of the wireless network?
Yes, as long as the game supports multiple players over a LAN. Refer to the
game's user guide for more information.
What is the IEEE 802.11b standard?
It is one of the IEEE standards for wireless networks. The 802.11b standard
allows wireless networking hardware from different manufacturers to commu-
nicate, provided that the hardware complies with the 802.11b standard. The
802.11b standard states a maximum data transfer rate of 11Mbps and an oper-
ating frequency of 2.4GHz.
What IEEE 802.11b features are supported?
The product supports the following IEEE 802.11 functions:
• CSMA/CA plus Acknowledge protocol
• Multi-Channel Roaming
• Automatic Rate Selection
• RTS/CTS feature
• Fragmentation
• Power Management
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