Motorola SM56 Quick Start User Manual
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Motorola SM56 Quick Start User Manual

Motorola SM56 Quick Start User Manual

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See also: Quick Start User Manual
Quick Start User's Guide
Contents
1
Overview
2
Introduction
3
4
5
Understanding Sound Card Compatibility and Installing Hardware
6
7
8
9
10
11
12
13
14
15
Appendix A
SM56 Features
1
Overview
This document helps the OEM, system integrator, VAR, and end user with host system selection
and proper modem hardware and software installation. It lists qualified personal computer
systems, and explains proper modem usage. This document helps you select CPUs, and it
explains the tradeoffs associated with different processors. It explains the use of the SM56
Data/Fax/Voice modem with various sound card configurations. It also aids you in
troubleshooting and testing the SM56 equipped system.
2
Introduction
Motorola's SM56 Modem is a feature-rich modem at an attractive price. It provides high-speed
communications between your personal computer and a remote location, such as an Internet
Service Provider (ISP), so you can:
•
Receive data at up to 56 Kbps in V.90 or K56flex modes
Motorola
SM56 Modem

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  • Page 1: Table Of Contents

    This document helps you select CPUs, and it explains the tradeoffs associated with different processors. It explains the use of the SM56 Data/Fax/Voice modem with various sound card configurations. It also aids you in troubleshooting and testing the SM56 equipped system.
  • Page 2 ______________________________________________________________________________ ________ You can check which modem you have by opening the SM56 Control Panel application (Start- >Settings->Control Panel, then double click on the SM56 Modem icon). On the applications' main window the product name of your installed modem is displayed.

  • Page 3: Personal Computer Requirements

    Important: SM56 operation is not limited to the personal computer systems listed here. Recommended CPUs The SM56 modem has been qualified (tested for processor loading and TSB network model coverage) on the following processors: • Intel Pentium, 150MHz with MMX, 256K Level 2 (L2) cache minimum •...

  • Page 4: Preparing The Computer For Sm56 Installation

    6. Ensure that the Interrupt Request (IRQ) radio button is selected. This displays the IRQ lines that are in use on the computer. Available/unused lines are not shown on the list. The SM56 PCI software modem can use an IRQ in the range 3 through 15, inclusive.
  • Page 5 If there is no IRQ line available for the SM56 disable one of the COM ports in the BIOS and use it's IRQ. Note: If you are using a Windows 95/98 DOS box application, the modem requires two IRQs. Refer to the Troubleshooting section in this document, or to the on-line User's Guide for more information on DOS application support.
  • Page 6 You can make up or purchase a cable that routes SM56 microphone and speaker signals to the sound card. Locate the 4-pin header connector on the SM56 card. The SM56 reference design connector pin-out is as follows.

  • Page 7: Installing Sm56 Software On Windows 95/98

    (Note: The Install Wizard may vary slightly with different versions of the OS and different service packs) On starting Windows for the first time after installing the SM56 line interface card, the Windows Configuration Manager detects the new hardware, assigns resources to it, and then displays a window requesting the modem software drivers.

  • Page 8: Installing Sm56 Software On Windows Nt

    Advanced tab in the SM56 Control Panel application. Make sure the DOS box check box is checked. If not, click it to check it, exit the SM56 Control Panel application and restart the computer. You must restart the computer to complete DOS box enabling.

  • Page 9: Verifying Proper Modem Installation

    COM port, many software applications do not work if the modem is on a COM port number higher than 4. If the SM56 installs on COM5 (or higher), you can force it to a lower COM port via the SM56 Control Panel applet.

  • Page 10: Changing The Operating System

    Properties; select the Diagnostics tab; select the COM port corresponding to the SM56 Modem from the list; and then click More Info. If the driver is properly installed, within a few seconds a dialog box appears, with responses to the ATI commands. Refer to the AT Commands section in the on-line User's Guide for an explanation of these commands and responses.

  • Page 11: Using The Sm56 Modem

    3. If the application requires it, enter specific AT commands for the SM56 modem. Normally you will not need to do this. (For a full list of AT commands supported by the SM56 refer to the SM56 on-line User's Guide). Some of the more common AT commands are listed below.

  • Page 12: Un-Installing And Upgrading The Sm56 Modem

    *Some games require that the modem refrain from performing error correction and data compression. In these cases, use the initialization string AT&F\N0. For a full list of AT commands supported by the SM56 please refer to the on-line User's Guide. Un-installing and Upgrading the SM56 Modem SM56 Un-Install Procedure 1.

  • Page 13: Troubleshooting

    Recovering From an Unsuccessful Upgrade (Windows 95/98) If , after an SM56 upgrade, you have problems with the new driver, you can restore your previous SM56 software installation as follows. Perform all of the following steps. 1. Open the Control Panel. Select Add/Remove programs.
  • Page 14 The modem installs at COM 5 (or higher) Some communications applications do not communicate with a COM port higher than COM4. If the SM56 installs on COM5 or higher, force the modem to a lower COM port as follows. 1. Open the SM56 Control Panel application.
  • Page 15 1. Ensure that the telephone cable is securely connected at both ends. 2. Unplug the telephone line cable from the computer, and connect it directly to a telephone from the wall outlet. Check for a dial tone. If there is none, the problem is in the telephone line or system.
  • Page 16 COM port. 2. Reset modem parameters to default options by entering AT&F; then re-enter custom options. 3. SM56 builds after Build 50 require setting the S46 register to 23 before AT&T1 will perform the Local Analog Loopback (LAL) hardware test.
  • Page 17 The modem cannot connect; the Error Control option is selected The modem may be connecting at a rate higher than appropriate for the line conditions. 1. Use the AT%B command to limit the SM56 maximum connection rate. (For a list of AT commands, refer to the on-line User's Guide.) 2.

  • Page 18: Reporting Problems And Contacting The Modem Supplier

    Information about your modem: • SM56 modem card version; modifications to your SM56 modem card • SM56 version number (find this with the ATI3 command; or with the More Info button in the SM56 Control Panel appplication) Information about your setup: •...

  • Page 19: An Overview Of The V.90 Protocol

    What does the logo mean for a product such as the SM56 modem? It means that Motorola and its OEMs, system integrators, and VARs can use the Windows logo on their products and packaging, and on advertising, collateral, and marketing materials. This signals end users that the SM56 software modem is tested and fully functional on Windows 95/98 and Windows NT;...

  • Page 20: Appendix B Software License Agreement

    On-line user's guide accessible through the Control Panel applet, which includes a list of supported AT commands. Appendix B: Software License Agreement THE FOLLOWING AGREEMENT IS A LEGAL AGREEMENT BETWEEN YOU (EITHER AN INDIVIDUAL OR ENTITY), AND MOTOROLA, INC. (FOR ITSELF AND ITS LICENSORS). THE RIGHT TO USE THIS SOFTWARE IS...
  • Page 21 The enclosed computer program(s), SM56 Software Modem ("Software") is licensed, not sold, to you by Motorola, Inc. ("Motorola") for use only under the terms of this License, and Motorola reserves any rights not expressly granted to you. Motorola and its licensors retain ownership of the Software itself and its accompanying written materials, which are protected by the copyright laws of your country and international treaty provisions.
  • Page 22 Limitation of Remedies and Damages. Regardless of whether any remedy set forth herein fails of its essential purpose, in no event shall Motorola or any of the licensors, directors, officers, employees or affiliates of the foregoing be liable to you for any...

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