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Motorola SM56 Quick Start User Manual

Motorola software modems quick start user's guide sm56
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See also: Quick Start User Manual
Quick Start User's Guide
Contents
1
Introduction..................................................................................................................1
2
Preparing the Computer For Installation .....................................................................3
3
Installing The Modem Hardware .................................................................................3
4
3
5
Verifying Correct Installation......................................................................................4
6
Troubleshooting ...........................................................................................................5
7
Un-installing and Upgrading .......................................................................................8
8
Changing the Operating System..................................................................................9
9
Improving Direct X Speakerphone Performance and Quality...................................10
10
Contact Information...............................................................................................11
Appendix A: SM56 Main Features ...................................................................................11
SOFTWARE LICENSE AGREEMEN T...........................................................................12
1

Introduction

Motorola's SM56 modems are available for use on PCI, and AC-Link (including CNR and MDC)
PC's. The SM56 modem is a feature-rich, V.90/V.92 modem at an attractive price. It supports all
fax and data fall back modes, and different driver installs include telephone answering machine
(TAM) operation and full speakerphone functionality. This document details installation,
troubleshooting, and usage of the SM56 software modem.
The SM56 modems provide high-speed communications between your personal computer and a
remote location, such as an Internet Service Provider (ISP), so you can:
Receive data at up to 56 Kbps in V.90/V.92 or K56Flex modes, for faster Internet access.
Use your computer to send and receive faxes, at up to 14.4 Kbps
Use your computer as a Video Phone to place and receive Video Phone calls.
Use your computer as a telephone answering machine (Not available on Data/Fax modems).
Use your computer as a speakerphone, to place and receive voice calls
(Data/Fax/Speakerphone modems only).
The SM56 modems supports the following Operating Systems based on the form factor
Motorola
SM56 Software Modems

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Summary of Contents for Motorola SM56

  • Page 1: Table Of Contents

    Motorola's SM56 modems are available for use on PCI, and AC-Link (including CNR and MDC) PC's. The SM56 modem is a feature-rich, V.90/V.92 modem at an attractive price. It supports all fax and data fall back modes, and different driver installs include telephone answering machine (TAM) operation and full speakerphone functionality.
  • Page 2 OS will not work on the other OS. Make sure you have the correct drivers before installing Computer OEMs that bundle the SM56 modem can benefit from sizable cost reductions, hardware reduction, and lower power consumption. End users benefit from quick, easy and affordable software upgrades, which help them keep current with the latest communications technology.

  • Page 3: Preparing The Computer For Installation

    Modems icon. The modem name will appear in the Modem Properties window. Preparing the Computer For Installation To ensure problem-free installation ensure that an unused COM port is available. The SM56 install program interrogates lower COM ports (below COM 5) and installs the modem on the first available and unused port.

  • Page 4: Verifying Correct Installation

    OK. It finds the INF file and installs the appropriate drivers. Note: The SM56 also installs a modem Helper utility on the Windows System Tray (right side of the Task Bar). This application includes real time modem status (dialing, negotiating, connect rate, etc.), in addition to user selection for COM port, country and languageThere is also an audio test included, which allows you to verify if your sound subsystem supports Direct X 3.0 (or later) -- needed to...

  • Page 5: Troubleshooting

    COM port number below COM5. If the modem installs on COM 5 or higher you can manually force the modem onto a different COM port using the SM56 Helper application (COM Ports tab) in the Windows System tray (just to the right of the Task Bar).
  • Page 6 When you try to dial a connection an error message box pops up, indicating that your are not connected to a proper analog phone line. This is the SM56 digital line guard (only available on PCI II and AC-L modems) feature, which protects against hardware damage if the modem is plugged into a high current phone outlet -- such as a digital phone jack.
  • Page 7 Direct X Poor s If you are using the soft-speakerphone version of the SM56 (that uses Windows Direct X and the PC sound system instead of dedicated voice hardware on the modem board, i.e. no speaker and microphone jacks on the modem board), and the quality is poor refer to section 10, "Improving...

  • Page 8: Un-Installing And Upgrading

    This is usually caused by Error correction turned off. To correct: 1. Open the Control Panel. Double click the Modems icon. 2. Click on the COM port that the Motorola SM56...Modem is installed on 3. Click on Properties. 4. Select Connection.

  • Page 9: Changing The Operating System

    3. Select the hardware tab and Select the Device Manager button. 4. Double Click the Modems item. 5. Right Click on the Motorola SM56 Modem device and select uninstall from the popup menu. 6. Shut down the computer and remove the modem board from the computer.

  • Page 10: Improving Direct X Speakerphone Performance And Quality

    Windows Millennium Windows 2000 and XP If you upgrade from an OS to another, which uses the same driver, the SM56 will continue to function as before. No new drivers are required. However if you upgrade to an OS with a different set of drivers, you must get a new set of drivers for that operating system.

  • Page 11: Contact Information

    Contact Information If you have a problem with the SM56 modem, ensure that the problem and its solution are not shown in the Troubleshooting section. If you cannot resolve it through this list first contact your direct SM56 modem or PC supplier.

  • Page 12: Software License Agreement

    The enclosed computer program(s) ("Software") is licensed, not sold, to you by Motorola, Inc. ("Motorola") for use only under the terms of this License, and Motorola reserves any rights not expressly granted to you. You own the disk(s) on which the Software is recorded or fixed, but...
  • Page 13 Warranty. The Software and written materials are provided "AS IS" and without warranty of any kind. Motorola's entire liability and your sole and exclusive remedy for any breach of the foregoing limited warranty will be, at Motorola's option, replacement of the disk(s) or refund the amount paid for this Software License.

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