HIKVISION Network Video Recorder User Manual

HIKVISION Network Video Recorder User Manual

96000ni-e series
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Network Video Recorder

User Manual

UD.6L0202D1424A01

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Summary of Contents for HIKVISION Network Video Recorder

  • Page 1: User Manual

    Network Video Recorder User Manual UD.6L0202D1424A01...
  • Page 2 The content of this manual is furnished for informational use only, is subject to change without notice, and should not be construed as a commitment by Hangzhou Hikvision Digital Technology Co., Ltd. (Hikvision). Hikvision assumes no responsibility or liability for any errors or inaccuracies that may appear in the book.
  • Page 3 User Manual of Network Video Recorder Regulatory information FCC information This equipment has been tested and found to comply with the limits for a digital device, pursuant compliance: to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 4: Trademarks And Registered Trademarks

    User Manual of Network Video Recorder Preventive and Cautionary Tips Before connecting and operating your device, please be advised of the following tips: • Ensure unit is installed in a well-ventilated, dust-free environment. • Unit is designed for indoor use only.
  • Page 5 User Manual of Network Video Recorder Thank you for purchasing our product. If there is any question or request, please do not hesitate to contact dealer. The figures in the manual are for reference only. This manual is applicable to the models listed in the following table.
  • Page 6: Product Key Features

    User Manual of Network Video Recorder Product Key Features General  Connectable to network cameras, network dome and encoders;  Connectable to the third-party network cameras like ACTI, Arecont, AXIS, Bosch, Brickcom, Canon, PANASONIC, Pelco, SAMSUNG, SANYO, SONY, Vivotek and ZAVIO, and cameras that adopt ONVIF or PSIA protocol;...
  • Page 7 User Manual of Network Video Recorder  Pre-record and post-record for alarm, motion detection for recording, and pre-record time for schedule and manual recording.  Searching record files by events (alarm input/motion detection).  Tag adding for record files, searching and playing back by tags.
  • Page 8 User Manual of Network Video Recorder  Remote search, playback, download, locking and unlocking of the record files, and support downloading files breakpoint resume.  Remote parameters setup; remote import/export of device parameters.  Remote viewing of the device status, system logs and alarm status.
  • Page 9: Table Of Contents

    User Manual of Network Video Recorder TABLE OF CONTENTS Product Key Features ..........................5 Chapter 1 Introduction ..........................12 Front Panel ............................ 13 USB Mouse Operation ........................15 Input Method Description ......................16 Rear Panel ............................. 17 Chapter 2 Getting Started ......................... 19 Starting Up and Shutting Down the NVR ..................
  • Page 10 User Manual of Network Video Recorder Playing Back Record Files ......................76 6.1.1 Playing Back by Channel ....................76 6.1.2 Playing Back by Time ....................... 78 6.1.3 Playing Back by Event Search ..................80 6.1.4 Playing Back by Tag ......................82 6.1.5...
  • Page 11 User Manual of Network Video Recorder 9.2.10 Configuring Email ......................142 9.2.11 Configuring NAT ......................143 9.2.12 Configuring High-speed Download ................147 Checking Network Traffic ......................148 Configuring Network Detection ....................149 9.4.1 Testing Network Delay and Packet Loss................. 149 9.4.2...
  • Page 12 User Manual of Network Video Recorder 13.4 Importing/Exporting Configuration Files ..................191 13.5 Upgrading System ........................192 13.5.1 Upgrading by Local Backup Device ................192 13.5.2 Upgrading by FTP ......................192 13.6 Restoring Default Settings ......................194 Chapter 14 Others ............................195 14.1 Configuring RS-232 Serial Port....................
  • Page 13: Chapter 1 Introduction

    User Manual of Network Video Recorder Chapter 1 Introduction...
  • Page 14: Front Panel

    User Manual of Network Video Recorder 1.1 Front Panel Figure 1. 1 DS-96128NI-E24(/H) and DS-96256NI-E24(/H) Table 1. 1 Description of Front Panel Buttons Name Function Description Front Panel Lock You can lock or unlock the panel by the key. Flashes red when data is being read from or written to HDD.
  • Page 15 User Manual of Network Video Recorder Name Function Description Pressing the button will help you return to the Main menu (after successful login). MENU Press and hold the button for 5 seconds will turn off audible key beep. Universal Serial Bus (USB) ports for additional devices such as USB Interfaces USB mouse and USB Hard Disk Drive (HDD).
  • Page 16: Usb Mouse Operation

    User Manual of Network Video Recorder 1.2 USB Mouse Operation A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this NVR. To use a USB mouse: 1. Plug USB mouse into one of the USB interfaces on the front panel of the NVR.
  • Page 17: Input Method Description

    User Manual of Network Video Recorder 1.3 Input Method Description Figure 1. 3 Soft Keyboard (1) Figure 1. 4 Soft Keyboard (2) Description of the buttons on the soft keyboard: Table 1. 4 Description of the Soft Keyboard Icons Icon...
  • Page 18: Rear Panel

    User Manual of Network Video Recorder 1.4 Rear Panel Figure 1. 5 DS-96128NI-E16(/H) and DS-96256NI-E16(/H) Figure 1. 6 DS-96128NI-E24(/H) and DS-96256NI-E24(/H) Item Description AUDIO OUT RCA connector for audio output. This connector is synchronized with VGA video output. AUDIO IN RCA connector for audio input.
  • Page 19 User Manual of Network Video Recorder Item Description RS-485 Interface Connector for RS-485 devices. T+ and T- pins connect to R+ and R- pins of PTZ receiver respectively. D+, D- pin connects to Ta, Tb pin of controller. For cascading devices, the first NVR’s D+, D- pin should be connected with the D+, D- pin of...
  • Page 20: Chapter 2 Getting Started

    User Manual of Network Video Recorder Chapter 2 Getting Started...
  • Page 21: Starting Up And Shutting Down The Nvr

    User Manual of Network Video Recorder 2.1 Starting Up and Shutting Down the NVR Purpose: Proper startup and shutdown procedures are crucial to expanding the life of the NVR. Before you start: Check that the voltage of the extra power supply is the same with the NVR’s requirement, and the ground connection is working properly.
  • Page 22 User Manual of Network Video Recorder 1. Enter the Shutdown menu by clicking Menu > Shutdown. 2. Click the Logout button to lock the NVR or the Reboot button to reboot the NVR.
  • Page 23: Using The Wizard For Basic Configuration

    User Manual of Network Video Recorder 2.2 Using the Wizard for Basic Configuration By default, the Setup Wizard starts once the NVR has loaded, as shown in Figure 2. 2. Figure 2. 2 Start Wizard Interface Operating the Setup Wizard: 1.
  • Page 24 User Manual of Network Video Recorder Figure 2. 4 Date and Time Settings 6. After the time settings, click Next button which takes you back to the Network Setup Wizard window, as shown in Figure 2. 5. Figure 2. 5 Network Configuration 7.
  • Page 25 User Manual of Network Video Recorder Figure 2. 6 Array Management 8. Click Next button to enter the Array Management window (Supported if you check the checkbox to enable the RAID function in the previous window). Figure 2. 7 Array Management 9.
  • Page 26 User Manual of Network Video Recorder Figure 2. 8 HDD Management 10. To initialize the HDD, click the Init button. Initialization removes all the data saved in the HDD. 11. Click Next button. You enter the Adding IP Camera interface.
  • Page 27 User Manual of Network Video Recorder Figure 2. 10 Record Settings 14. (Optional) Click Copy to copy the recording settings to other channels, as shown in Figure 2. 11. Figure 2. 11 Copy Record Settings 15. Click OK to complete the startup Setup Wizard.
  • Page 28: Adding And Connecting The Ip Cameras

    User Manual of Network Video Recorder 2.3 Adding and Connecting the IP Cameras 2.3.1 Adding the Online IP Cameras Purpose: The main function of the NVR is to connect the network cameras and record the video got from it. So before you can get a live view or record of the video, you should add the network cameras to the connection list of the device.
  • Page 29 User Manual of Network Video Recorder Figure 2. 13 Right-click Menu 2. Select Add IP Camera in the pop-up menu to enter the IP Camera Management interface. Figure 2. 14 Adding IP Camera Interface 3. The online cameras with same network segment will be displayed in the camera list. Click the button to add the camera.
  • Page 30 User Manual of Network Video Recorder 4. (For the encoders with multiple channels only) check the of Channel Port in the pop-up window, as checkbox shown in the following figure, and click OK to add multiple channels. Figure 2. 15 Selecting Multiple Channels 5.
  • Page 31 User Manual of Network Video Recorder Figure 2. 17 Main Menu Repeat the step 3 to 5 of OPTION 2 to add the camera. Figure 2. 18 IP Camera Management Interface Table 2. 2 Explanation of the icons Icon Explanation...
  • Page 32: Editing The Connected Ip Cameras And Configuring Customized Protocols

    User Manual of Network Video Recorder 2.3.2 Editing the Connected IP cameras and Configuring Customized Protocols After the adding of the IP cameras, the basic information of the camera lists in the page, you can configure the basic setting of the IP cameras.
  • Page 33 User Manual of Network Video Recorder Figure 2. 21 Password Configuration of the Camera 3. Click Apply to save the settings and click OK to exit the interface. Configuring the customized protocols Purpose: To connect the network cameras which are not configured with the standard protocols, you can configure the customized protocols for them.
  • Page 34 User Manual of Network Video Recorder network camera to consult the URL (uniform resource locator) for getting main stream and sub-stream. The format of the URL is: [Type]://[IP Address of the network camera]:[Port]/[Path]. Example: rtsp://192.168.1.55:554/ch1/main/av_stream.  Protocol Name: Edit the name for the custom protocol.
  • Page 35: Chapter 3 Live View

    User Manual of Network Video Recorder Chapter 3 Live View...
  • Page 36: Introduction Of Live View

    User Manual of Network Video Recorder 3.1 Introduction of Live View Live view shows you the video image getting from each camera in real time. The NVR automatically enters Live View mode when powered on. It is also at the very top of the menu hierarchy, thus pressing the ESC many times (depending on which menu you’re on) brings you to the Live View mode.
  • Page 37: Operations In Live View Mode

    User Manual of Network Video Recorder 3.2 Operations in Live View Mode In live view mode, there are many functions provided. The functions are listed below. • Single Screen: showing only one screen on the monitor. • Multi-screen: showing multiple screens on the monitor simultaneously.
  • Page 38: Using An Auxiliary Monitor

    User Manual of Network Video Recorder Name Description Previous Screen Switch to the previous screen. Next Screen Switch to the next screen. Start/Stop Auto-switch Enable/disable the auto-switch of the screens. Start Recording Start continuous recording or motion detection recording of all channels.
  • Page 39: Quick Setting Toolbar In Live View Mode

    User Manual of Network Video Recorder • PTZ: Enter PTZ Control mode. • Main Monitor: Enter Main operation mode. In the live view mode of the main output monitor, the menu operation is not available while Aux output mode is enabled.
  • Page 40 User Manual of Network Video Recorder Figure 3. 3 Digital Zoom Image Settings icon can be selected to enter the Image Settings menu. You can set the image parameters like brightness, contrast, saturation and hue. Figure 3. 4 Image Settings- Customize Live View Strategy can be selected to set strategy, including Real-time, Balanced, Fluency.
  • Page 41: Adjusting Live View Settings

    User Manual of Network Video Recorder 3.3 Adjusting Live View Settings Purpose: Live View settings can be customized according to different needs. You can configure the output interface, dwell time for screen to be shown, mute or turning on the audio, the screen number for each channel, etc.
  • Page 42 User Manual of Network Video Recorder Select a View mode in Select the small window, and double-click on the channel number to display the channel on the window. You can click button to start live view for all the channels and click to stop all the live view.
  • Page 43: User Logout

    User Manual of Network Video Recorder 3.4 User Logout Purpose: After logging out, the monitor turns to the live view mode and if you want to do some operation, you need to enter user name and password tog in again.
  • Page 44: Chapter 4 Ptz Controls

    User Manual of Network Video Recorder Chapter 4 PTZ Controls...
  • Page 45: Configuring Ptz Settings

    User Manual of Network Video Recorder 4.1 Configuring PTZ Settings Purpose: Follow the procedure to set the parameters for PTZ. The configuring of the PTZ parameters should be done before you control the PTZ camera. Before you start: Check that the PTZ and the NVR are connected properly through RS-485 interface.
  • Page 46: Setting Ptz Presets, Patrols & Patterns

    User Manual of Network Video Recorder 4.2 Setting PTZ Presets, Patrols & Patterns Before you start: Please make sure that the presets, patrols and patterns should be supported by PTZ protocols. 4.2.1 Customizing Presets Purpose: Follow the steps to set the Preset location which you want the PTZ camera to point to when an event takes place.
  • Page 47: Calling Presets

    User Manual of Network Video Recorder 4.2.2 Calling Presets Purpose: This feature enables the camera to point to a specified position such as a window when an event takes place. Call preset in the PTZ setting interface: Steps: 1. Enter the PTZ Control interface.
  • Page 48 User Manual of Network Video Recorder on to the next key point. The key points are corresponding to the presets. The presets can be set following the steps above in Customizing Presets. Steps: 1. Enter the PTZ Control interface. Menu>Camera>PTZ>More Settings 2.
  • Page 49: Calling Patrols

    User Manual of Network Video Recorder Figure 4. 8 KeyPoints Deletion 4.2.4 Calling Patrols Purpose: Calling a patrol makes the PTZ to move according the predefined patrol path. Calling patrol in the PTZ setting interface: Steps: 1. In the PTZ setting interface.
  • Page 50: Customizing Patterns

    User Manual of Network Video Recorder 1. Press PTZ control on the front panel or on the remote, or click PTZ Control icon on the quick setting panel, to show the PTZ control panel. 2. Choose Patrol on the control bar.
  • Page 51: Calling Patterns

    User Manual of Network Video Recorder Figure 4. 11 PTZ- Pattern 3. Click and use your mouse to drag the image or click the eight directional buttons in the control box under the image to move the PTZ camera. The movement of the PTZ is recorded as the pattern.
  • Page 52 User Manual of Network Video Recorder Figure 4. 12 PTZ Panel- Pattern...
  • Page 53: Ptz Control Panel

    User Manual of Network Video Recorder 4.3 PTZ Control Panel To enter the PTZ control panel, there are two ways supported. OPTION 1: In the PTZ settings interface, click the PTZ button on the lower-right corner which is next to the Back button.
  • Page 54: Chapter 5 Recording Settings

    User Manual of Network Video Recorder Chapter 5 Recording Settings...
  • Page 55: Configuring Parameters

    User Manual of Network Video Recorder 5.1 Configuring Parameters Purpose: By configuring the parameters you can define the parameters which affect the image quality, such as the transmission stream type, the resolution and so on. Before you start: 1. Make sure that the HDD has already been installed. If not, please install a HDD and initialize it.
  • Page 56 User Manual of Network Video Recorder Figure 5. 3 Recording Parameters 2. Parameters Setting for Recording Select Record tab page to configure. You can configure the stream type, the resolution, and other parameters on your demand. Click the More Settings button to set the advanced parameters for recording and then click OK button to finish editing.
  • Page 57 User Manual of Network Video Recorder • Record Audio: Check the checkbox to enable or disable audio recording. • Video Stream: Main stream and sub-stream are selectable for recording. When you select sub-stream, you can record for a longer time with the same storage space.
  • Page 58: Configuring Recording Schedule

    User Manual of Network Video Recorder 5.2 Configuring Recording Schedule Purpose: Set the record schedule, and then the camera automatically starts/stops recording according to the configured schedule. Steps: 1. Enter the Record Schedule interface. Menu>Record >Schedule 2. Configure Record Schedule Figure 5.
  • Page 59 User Manual of Network Video Recorder Figure 5. 8 Edit Schedule III. To arrange other schedule, leave the All Day checkbox blank and set the Start/End time. Up to 8 periods can be configured for each day. And the time periods can’t be overlapped each other.
  • Page 60 User Manual of Network Video Recorder Figure 5. 11 Descriptions of the color icons Click the Apply button to validate the settings. 3. (Optional) If the settings can also be used to other channels, click Copy, and then choose the channel to which you want to copy.
  • Page 61: Configuring Motion Detection Recording

    User Manual of Network Video Recorder 5.3 Configuring Motion Detection Recording Purpose: Follow the steps to set the motion detection parameters. In the live view mode, once a motion detection event takes place, the NVR can analyze it and do many actions to handle it. Enabling motion detection function can trigger certain channels to start recording, or trigger full screen monitoring, audio warning, notify the surveillance center and so on.
  • Page 62 User Manual of Network Video Recorder Figure 5. 15 Motion Detection Handling 5) Select the channels which you want the motion detection event to trigger recording. 6) Click Apply to save the settings. 7) Click OK to back to the upper level menu.
  • Page 63: Configuring Alarm Triggered Recording

    User Manual of Network Video Recorder 5.4 Configuring Alarm Triggered Recording Purpose: Follow the procedure to configure alarm triggered recording. Steps: 1. Enter the Alarm setting interface. Menu> Configuration> Alarm Figure 5. 16 Alarm Settings 2. Click Alarm Input. Figure 5. 17 Alarm Settings- Alarm Input 1) Select Alarm Input number and configure alarm parameters.
  • Page 64 User Manual of Network Video Recorder Figure 5. 18 Alarm Settings 5) Choose the alarm triggered recording channel. 6) Check the checkbox to select channel. 7) Click Apply to save settings. 8) Click OK to back to the upper level menu.
  • Page 65: Configuring Vca Triggered Recording

    User Manual of Network Video Recorder 5.5 Configuring VCA Triggered Recording Steps: 1. Enter VCA Alarm interface of Camera Management and select a camera you want to detect VCA alarm. Menu> Camera> VCA The selected camera must support the VCA function.
  • Page 66: Manual Recording

    User Manual of Network Video Recorder 5.6 Manual Recording Purpose: Follow the steps to set parameters for the manual record. Using manual record, you need to manually cancel the record. The manual recording is prior to the scheduled recording. Steps: 1.
  • Page 67: Configuring Holiday Recording

    User Manual of Network Video Recorder 5.7 Configuring Holiday Recording Purpose: Follow the steps to configure the record schedule on holiday for that year. You may want to have different plan for recording on holiday. Steps: 1. Enter the Record setting interface.
  • Page 68 User Manual of Network Video Recorder 3. Enter Record Schedule settings interface to edit the holiday recording schedule. See Chapter 6.2 Configuring Recording Schedule.
  • Page 69: Configuring Redundant Recording

    User Manual of Network Video Recorder 5.8 Configuring Redundant Recording Purpose: Enabling redundant recording, which means saving the record files not only in the R/W HDD but also in the redundant HDD, will effectively enhance the data safety and reliability. .
  • Page 70 User Manual of Network Video Recorder Figure 5. 27 Record Parameters 4) Click OK to save settings and back to the upper level menu. Repeat the above steps for configuring other channels.
  • Page 71: Configuring Hdd Group For Recording

    User Manual of Network Video Recorder 5.9 Configuring HDD Group for Recording Purpose: You can group the HDDs and save the record files in certain HDD group. Steps: 1. Enter HDD setting interface. Menu>HDD Figure 5. 28 HDD General 2. Select Advanced on the left side menu.
  • Page 72 User Manual of Network Video Recorder After having configured the HDD groups, you can configure the recording settings following the procedure provided in Chapter 5.2-5.7.
  • Page 73: Files Protection

    User Manual of Network Video Recorder 5.10 Files Protection Purpose: You can lock the recorded files or set the HDD property to Read-only to protect the record files from being overwritten. Protect file by locking the record files: Steps: 1. Enter Export setting interface.
  • Page 74 User Manual of Network Video Recorder The record files of which the recording is still not completed cannot be locked. 2) Click to change it to to unlock the file and the file is not protected. Figure 5. 32 Unlocking Attention...
  • Page 75 User Manual of Network Video Recorder property to R/W.  If there is only one HDD and is set to Read-only, the NVR can’t record any files. Only live view mode is available.  If you set the HDD to Read-only when the NVR is saving files in it, then the file will be saved in next...
  • Page 76: Chapter 6 Playback

    User Manual of Network Video Recorder Chapter 6 Playback...
  • Page 77: Playing Back Record Files

    User Manual of Network Video Recorder 6.1 Playing Back Record Files 6.1.1 Playing Back by Channel Purpose: Play back the recorded video files of a specific channel in the live view mode. Channel switch is supported. Instant playback by channel...
  • Page 78 User Manual of Network Video Recorder Figure 6. 2 Right-click Menu under Live View Pressing numerical buttons will switch playback to the corresponding channels during playback process. 2. Playback management. The toolbar in the bottom part of Playback interface can be used to control playing progress, as shown in Figure 6.
  • Page 79: Playing Back By Time

    User Manual of Network Video Recorder  indicates the start/end time of the record.  Playback progress bar: use the mouse to click any point of the progress bar or drag the progress bar to locate specific frames. Table 6. 1 Detailed Explanation of Playback Toolbar...
  • Page 80 User Manual of Network Video Recorder Otherwise it is displayed as In the Playback interface: The toolbar in the bottom part of Playback interface can be used to control playing process, as shown in Figure 6. Figure 6. 6 Interface of Playback by Time Figure 6.
  • Page 81: Playing Back By Event Search

    User Manual of Network Video Recorder Button Operation Button Operation Button Operation Button Operation Video type 6.1.3 Playing Back by Event Search Purpose: Play back record files on one or several channels searched out by restricting event type (e.g. alarm input and motion detection).
  • Page 82 User Manual of Network Video Recorder Figure 6. 9 Search Result Bar (Motion) 5. Click button to play back the file. You can click the Back button to back to the search interface. Pre-play and post-play can be configured. 6. Playback interface.
  • Page 83: Playing Back By Tag

    User Manual of Network Video Recorder Figure 6. 11 Toolbar of Playback by Event Table 6. 3 Detailed Explanation of Playback-by-event Toolbar Button Operation Button Operation Button Operation Button Operation Audio on/ Start/Stop 30s forward 30s reverse Mute clipping Add default...
  • Page 84 User Manual of Network Video Recorder Figure 6. 12 Interface of Playback by Time Click button to add default tag. Click button to add customized tag and input tag name. Max. 64 tags can be added to a single video file.
  • Page 85 User Manual of Network Video Recorder Figure 6. 14 Video Search by Tag 3. Click button to play back the file. You can click the Back button to back to the search interface. Pre-play and post-play can be configured. Figure 6. 15 Interface of Playback by Tag...
  • Page 86: Smart Playback

    User Manual of Network Video Recorder Table 6. 4 Detailed Explanation of Playback-by-tag Toolbar Button Operation Button Operation Button Operation Button Operation Audio on/ Start/Stop 30s forward 30s reverse Mute clipping Add default Slow forward customized tag management Pause reverse...
  • Page 87 User Manual of Network Video Recorder 2. Select the Smart in the drop-down list on the top-left side. Figure 6. 18 Smart Playback Interface Table 6. 5 Detailed Explanation of Smart Playback Button Operation Button Operation Button Operation Pause play /...
  • Page 88: Playing Back By System Logs

    User Manual of Network Video Recorder Set the rules and areas. Intrusion Detection Click the button, and then specify 4 points to set a quadrilateral region for intrusion detection. Only one region can be set. Motion Detection Click the to set the search area manually.
  • Page 89 User Manual of Network Video Recorder Set search time and type and click Search button. Figure 6. 21 System Log Search Interface 3. Choose a log with record file and click button to enter Playback interface. If there is no record file at the time point of the log, the message box “No result found” will pop up.
  • Page 90: Playing Back External File

    User Manual of Network Video Recorder Figure 6. 23 Interface of Playback by Log 6.1.7 Playing Back External File Purpose: Perform the following steps to look up and play back files in the external devices. Steps: 1. Enter Tag Search interface.
  • Page 91: Auxiliary Functions Of Playback

    User Manual of Network Video Recorder 6.2 Auxiliary Functions of Playback 6.2.1 Playing Back Frame by Frame Purpose: Play video files frame by frame, in case of checking image details of the video when abnormal events happen. Steps: Go to Playback interface.
  • Page 92 User Manual of Network Video Recorder supported and up to 1-ch (with 2560*1920 resolution) reverse playback is supported. Steps: 1. Enter Playback interface. Menu>Playback 2. Check more than one checkboxes to select multiple channels and click to select a date on the calendar.
  • Page 93: Chapter 7 Backup

    User Manual of Network Video Recorder Chapter 7 Backup...
  • Page 94: Backing Up Record Files

    User Manual of Network Video Recorder 7.1 Backing up Record Files 7.1.1 Quick Export Purpose: Export record files to backup device(s) quickly. Steps: 1. Enter Video Export interface. Menu>Export>Normal Choose the channel(s) you want to back up and click Quick Export button.
  • Page 95: Backing Up By Normal Video Search

    User Manual of Network Video Recorder Figure 7. 2 Quick Export using USB1-1 Stay in the Exporting interface until all record files are exported. Figure 7. 3 Export Finished 3. Check backup result. Choose the record file in Export interface and click button to check it.
  • Page 96 User Manual of Network Video Recorder The record files can be backup to various devices, such as USB devices (USB flash drives, USB HDDs, USB writer), SATA writer and e-SATA HDD. Backup using USB flash drives and USB HDDs Steps: 1.
  • Page 97 User Manual of Network Video Recorder If the inserted USB device is not recognized: • Click the Refresh button. • Reconnect device. • Check for compatibility from vendor. You can also format USB flash drives or USB HDDs via the device.
  • Page 98 User Manual of Network Video Recorder Figure 7. 9 Checkup of Export Result using USB Flash Drive Backup using USB writer and SATA writer Steps: 1. Enter Export interface. Menu>Export>Normal 2. Set search condition and click Search button to enter the search result interface.
  • Page 99 User Manual of Network Video Recorder Figure 7. 11 Result of Normal Video Search for Backup 4. Export. Click Export button and start backup. If the inserted USB writer or SATA writer is not recognized: • Click the Refresh button.
  • Page 100 User Manual of Network Video Recorder Choose the record file in Export interface and click button to check it. The Player player.exe will be exported automatically during record file export. Figure 7. 14 Checkup of Export Result using USB Writer...
  • Page 101 User Manual of Network Video Recorder 3. Select record files you want to back up. Click button to play the record file if you want to check it. Tick record files you want to back up. The size of the currently selected files is displayed in the lower-left corner of the window.
  • Page 102: Backing Up By Event Search

    User Manual of Network Video Recorder Figure 7. 18 Export Finished 5. Check backup result. Choose the record file in Export interface and click button to check it. The Player player.exe will be exported automatically during record file export. Figure 7. 19 Checkup of Export Result Using eSATA HDD 7.1.3 Backing up by Event Search...
  • Page 103 User Manual of Network Video Recorder Figure 7. 20 Event Search for Backup 2. Select record files to export. 1) Clicking Quick Export button will export record files of all channels triggered by the selected alarm input. Figure 7. 21 Result of Event Search 2) Click Details button to view detailed information of the record file, e.g.
  • Page 104: Backing Up Video Clips

    User Manual of Network Video Recorder 3. Export. Click Export All button to export all the recording files. Or you can select recording files you want to back up, and click Export button to enter Export interface. If the inserted USB device is not recognized: •...
  • Page 105 User Manual of Network Video Recorder 1. Enter Playback interface. Please refer to Chapter 6.1 Playing Back Record Files. 2. During playback, use buttons in the playback toolbar to start or stop clipping record file(s). 3. Click the to save the video clips. Or the promption of saving clips will pop up when you quit the playback interface.
  • Page 106 User Manual of Network Video Recorder Figure 7. 27 Export Finished 5. Check backup result. The Player player.exe will be exported automatically during record file export.
  • Page 107: Managing Backup Devices

    User Manual of Network Video Recorder 7.2 Managing Backup Devices Management of USB flash drives, USB HDDs and eSATA HDDs Steps: 1. Enter Search Result interface of record files. Menu>Export>Normal Set search condition and click Search button to enter Search Result interface.
  • Page 108 User Manual of Network Video Recorder 3. Backup device management. Click New Folder button if you want to create a new folder in the backup device. Select a record file or folder in the backup device and click button if you want to delete it.
  • Page 109 User Manual of Network Video Recorder Figure 7. 31 Normal Video Search for Backup 2. Select record files you want to back up. Click Export All button to export all the recording files. Or you can select recording files you want to back up, and click Export button to enter Export interface.
  • Page 110 User Manual of Network Video Recorder Figure 7. 33 USB Writer Management...
  • Page 111: Hot Spare Device Backup

    User Manual of Network Video Recorder 7.3 Hot Spare Device Backup Purpose: Several devices, including NVR and HDVR, can form an N+1 hot spare system. The system consists of several working devices and a hot spare device; when the working device fails, the hot spare device switches into operation, thus increasing the reliability of the system.
  • Page 112: Setting Working Device

    User Manual of Network Video Recorder 7.3.2 Setting Working Device Steps: 1. Enter the Hot Spare settings interface. Menu > Configuration > Hot Spare 2. Set the Work Mode as Normal Mode (default). 3. Check the checkbox of Enable to enable the hot spare function.
  • Page 113 User Manual of Network Video Recorder Figure 7. 4 Add Working Device 2. You can view the working status of the hot spare device on the Working Device Status list. When the working device works properly, the working status of the hot spare device is displayed as No record.
  • Page 114 User Manual of Network Video Recorder Figure 7. 7 Synchronizing...
  • Page 115: Chapter 8 Alarm Settings

    User Manual of Network Video Recorder Chapter 8 Alarm Settings...
  • Page 116: Setting Motion Detection Alarm

    User Manual of Network Video Recorder 8.1 Setting Motion Detection Alarm Steps: 1. Enter Motion Detection interface of Camera Management and choose a camera you want to set up motion detection. Menu> Camera> Motion Figure 8. 1 Motion Detection Setup Interface 2.
  • Page 117 User Manual of Network Video Recorder Figure 8. 3 Set Arming Schedule of Motion Detection 5. Click Handling tab to set up alarm response actions of motion alarm (please refer to Chapter Setting Alarm Response Actions). 6. If you want to set motion detection for another channel, repeat the above steps or just click Copy in the...
  • Page 118: Setting Sensor Alarms

    User Manual of Network Video Recorder 8.2 Setting Sensor Alarms Purpose: Set the handling action of an external sensor alarm. Steps: 1. Enter Alarm Settings of System Configuration and select an alarm input. Menu> Configuration> Alarm Select Alarm Input tab to enter Alarm Input Settings interface.
  • Page 119 User Manual of Network Video Recorder Figure 8. 6 Set Arming Schedule of Alarm Input Choose one day of a week and Max. eight time periods can be set within each day, and click Apply to save the settings. Time periods shall not be repeated or overlapped.
  • Page 120 User Manual of Network Video Recorder to copy the settings to them. Figure 8. 8 Copy Settings of Alarm Input...
  • Page 121: Detecting Video Loss Alarm

    User Manual of Network Video Recorder 8.3 Detecting Video Loss Alarm Purpose: Detect video loss of a channel and take alarm response action(s). Steps: 1. Enter Video Loss interface of Camera Management and select a channel you want to detect.
  • Page 122 User Manual of Network Video Recorder 5. Click the OK button to complete the video loss settings of the channel.
  • Page 123: Detecting Video Tampering Alarm

    User Manual of Network Video Recorder 8.4 Detecting Video Tampering Alarm Purpose: Trigger alarm when the lens is covered and take alarm response action(s). Steps: 1. Enter Video Tampering interface of Camera Management and select a channel you want to detect video tampering.
  • Page 124 User Manual of Network Video Recorder Figure 8. 12 Set Arming Schedule of Video Tampering 4. Select Linkage Action tab to set up alarm response actions of video tampering alarm (please refer to Chapter Setting Alarm Response Actions). 5. Click the OK button to complete the video tampering settings of the channel.
  • Page 125: Detecting Vca Alarm

    User Manual of Network Video Recorder 8.5 Detecting VCA Alarm Purpose: The NVR can receive the VCA alarm sent by IP camera, and the VCA detection must be enabled and configured on the IP camera settings interface first. Refer to the user manual of IP camera for detailed instructions to set the VCA rules.
  • Page 126 User Manual of Network Video Recorder Time periods shall not be repeated or overlapped. Repeat the above steps to set up arming schedule of other days of a week. You can also use Copy button to copy an arming schedule to other days.
  • Page 127: Handling Exceptions Alarm

    User Manual of Network Video Recorder 8.6 Handling Exceptions Alarm Purpose: Exception settings refer to the handling action of various exceptions, e.g. • HDD Full: The HDD is full. • HDD Error: Writing HDD error or unformatted HDD. • Network Disconnected: Disconnected network cable.
  • Page 128: Setting Alarm Response Actions

    User Manual of Network Video Recorder 8.7 Setting Alarm Response Actions Purpose: Alarm response actions will be activated when an alarm or exception occurs, including Event Hint Display, Full Screen Monitoring, Audible Warning (buzzer), Notify Surveillance Center, Upload Picture to FTP, Trigger Alarm Output and Send Email.
  • Page 129 User Manual of Network Video Recorder View > Full Screen Monitoring Dwell Time. Auto-switch will terminate once the alarm stops and you will be taken back to the Live View interface. You must select during “Trigger Channel” settings the channel(s) you want to make full screen monitoring.
  • Page 130 User Manual of Network Video Recorder Figure 8. 19 Set Arming Schedule of Alarm Output 3. Repeat the above steps to set up arming schedule of other days of a week. You can also use Copy button to copy an arming schedule to other days.
  • Page 131: Triggering Or Clearing Alarm Output Manually

    User Manual of Network Video Recorder 8.8 Triggering or Clearing Alarm Output Manually Purpose: Sensor alarm can be triggered or cleared manually. If “Manually Clear” is selected in the dropdown list of dwell time of an alarm output, the alarm can be cleared only by clicking Clear button in the following interface.
  • Page 132: Chapter 9 Network Settings

    User Manual of Network Video Recorder Chapter 9 Network Settings...
  • Page 133: Configuring General Settings

    User Manual of Network Video Recorder 9.1 Configuring General Settings Purpose: Network settings must be properly configured before you operate NVR over network. Steps: 1. Enter the Network Settings interface. Menu >Configuration>Network 2. Select the General tab. Figure 9. 1 Network Settings Interface 3.
  • Page 134: Configuring Advanced Settings

    User Manual of Network Video Recorder 9.2 Configuring Advanced Settings 9.2.1 Configuring PPPoE Settings Purpose: Your NVR also allows access by Point-to-Point Protocol over Ethernet (PPPoE). Steps: 1. Enter the Network Settings interface. Menu >Configuration> Network 2. Select the PPPoE tab to enter the PPPoE Settings interface, as shown in Figure 9. 2.
  • Page 135 User Manual of Network Video Recorder Figure 9. 3 DDNS Settings Interface 3. Check the DDNS checkbox to enable this feature. 4. Select DDNS Type. Five different DDNS types are selectable: IPServer, DynDNS, PeanutHull, NO-IP and HiDDNS. • IPServer: Enter Server Address for IPServer.
  • Page 136 User Manual of Network Video Recorder Figure 9. 6 PeanutHull Settings Interface • NO-IP: Enter the account information in the corresponding fields. Refer to the DynDNS settings. 1) Enter Server Address for NO-IP. 2) In the NVR Domain Name text field, enter the domain obtained from the NO-IP website (www.no-ip.com).
  • Page 137 User Manual of Network Video Recorder 1) Go to the HiDDNS website: www.hik-online.com. 2) Click to register an account if you do not have one and use the account to log in. Figure 9. 9 Register an Account 3) In the Device Management interface, click to register the device.
  • Page 138: Configuring Ntp Server

    User Manual of Network Video Recorder User Name: Enter the user name of the device. By default it is admin. Password: Enter the password of the device. By default it is 12345. Figure 9. 11 Access Device via iVMS4200 5. Click the Apply button to save and exit the interface.
  • Page 139: Configuring Snmp

    User Manual of Network Video Recorder in a more customized network, NTP software can be used to establish a NTP server used for time synchronization. 9.2.4 Configuring SNMP Purpose: You can use SNMP protocol to get device status and parameters related information.
  • Page 140: Configuring Multicast

    User Manual of Network Video Recorder Figure 9. 14 More Settings Interface 3. Enter Alarm Host IP and Alarm Host Port in the text fields. The Alarm Host IP refers to the IP address of the remote PC on which the Network Video Surveillance Software (e.g., iVMS-4200) is installed, and the Alarm Host Port must be the same as the alarm monitoring...
  • Page 141: Configuring Rtsp

    User Manual of Network Video Recorder 9.2.7 Configuring RTSP Purpose: The RTSP (Real Time Streaming Protocol) is a network control protocol designed for use in communication systems to control streaming media servers. Steps: 1. Enter the Network Settings menu Menu >Configuration> Network 2.
  • Page 142: Configuring Https Port

    User Manual of Network Video Recorder 9.2.9 Configuring HTTPS Port Purpose: HTTPS provides authentication of the web site and associated web server that one is communicating with, which protects against Man-in-the-middle attacks. Perform the following steps to set the port number of https.
  • Page 143: Configuring Email

    User Manual of Network Video Recorder 3) Click OK to save the settings. OPTION 2: Create the authorized certificate 1) Click the Create button to create the certificate request. 2) Download the certificate request and submit it to the trusted certificate authority for signature.
  • Page 144: Configuring Nat

    User Manual of Network Video Recorder Figure 9. 23 Email Settings Interface 5. Configure the following Email settings: Enable Server Authentication (optional): Check the checkbox to enable the server authentication feature. User Name: The user account of sender’s Email for SMTP server authentication.
  • Page 145 User Manual of Network Video Recorder manual mapping.  UPnP Universal Plug and Play (UPnP™) can permit the device seamlessly discover the presence of other network devices on the network and establish functional network services for data sharing, communications, etc. You can use the UPnP™...
  • Page 146 User Manual of Network Video Recorder Figure 9. 26 UPnP™ Settings Finished-Auto OPTION 2: Manual If you select Manual as the mapping type, you can edit the external port on your demand by clicking activate the External Port Settings dialog box.
  • Page 147 User Manual of Network Video Recorder Figure 9. 28 UPnP™ Settings Finished-Manual  Manual Mapping If your router does not support the UPnP function, perform the following steps to map the port manually in an easy way. Before you start: Make sure the router support the configuration of internal port and external port in the interface of Forwarding.
  • Page 148: Configuring High-Speed Download

    User Manual of Network Video Recorder Each item should be corresponding with the device port, including server port, http port, RTSP port and https port. Figure 9. 30 Setting Virtual Server Item The above virtual server setting interface is for reference only, it may be different due to different router manufactures.
  • Page 149: Checking Network Traffic

    User Manual of Network Video Recorder 9.3 Checking Network Traffic Purpose: You can check the network traffic to obtain real-time information of NVR such as linking status, MTU, sending/receiving rate, etc. Steps: 1. Enter the Network Traffic interface. Menu > Maintenance > Net Detect Figure 9.
  • Page 150: Configuring Network Detection

    User Manual of Network Video Recorder 9.4 Configuring Network Detection Purpose: You can obtain network connecting status of NVR through the network detection function, including network delay, packet loss, etc. 9.4.1 Testing Network Delay and Packet Loss Steps: 1. Enter the Network Traffic interface.
  • Page 151: Checking The Network Status

    User Manual of Network Video Recorder Click Refresh button if the connected local backup device cannot be displayed. When it fails to detect the backup device, please check whether it is compatible with the NVR. You can format the backup device if the format is incorrect.
  • Page 152: Checking Network Statistics

    User Manual of Network Video Recorder 9.4.4 Checking Network Statistics Purpose: You can check the network status to obtain the real-time information of NVR. Steps: 1. Enter the Network Detection interface. Menu>Maintenance>Net Detect 2. Choose the Network Stat. tab. Figure 9. 39 Network Stat. Interface 3.
  • Page 153: Chapter 10 Raid

    User Manual of Network Video Recorder Chapter 10 RAID...
  • Page 154: Configuring Array

    User Manual of Network Video Recorder 10.1 Configuring Array Purpose: RAID (redundant array of independent disks) is a storage technology that combines multiple disk drive components into a logical unit. A RAID setup stores data over multiple hard disk drives to provide enough redundancy so that data can be recovered if one disk fails.
  • Page 155: One-Touch Configuration

    User Manual of Network Video Recorder  OPTION 1: Enable the RAID function in the Wizard when the device startup, please refer to step 7 of Chapter 2.2.  OPTION 2: Enable the RAID function in the HDD Management Interface.
  • Page 156: Manually Creating Array

    User Manual of Network Video Recorder Figure 10. 4 One-touch Array Configuration 4. Edit the array name in the Array Name text filed and click OK button to start configuring array. If you install 4 HDDs or above for one-touch configuration, a hot spare disk will be set by default. It is recommended to set hot spare disk for automatically rebuilding the array when the array is abnormal.
  • Page 157 User Manual of Network Video Recorder Steps: 1. Enter the Physical Disk Settings interface. Menu > HDD > RAID > Physical Disk Figure 10. 7 Physical Disk Settings Interface 2. Click Creat button to enter the Create Array interface. Figure 10. 8 Create Array Interface 3.
  • Page 158 User Manual of Network Video Recorder message box will pop up. Figure 10. 9 Error Message Box 5. You can click Array tab to view the successfully created array. Figure 10. 10 Array Settings Interface...
  • Page 159: Rebuilding Array

    User Manual of Network Video Recorder 10.2 Rebuilding Array Purpose: The working status of array includes Functional, Degraded and Offline. By viewing the array status, you can take immediate and proper maintenance for the disks so as to ensure the high security and reliability of the data stored in the disk array.
  • Page 160: Manually Rebuilding Array

    User Manual of Network Video Recorder Figure 10. 12 Array Settings Interface If there is no hot spare disk after rebuilding, it is recommended to install a HDD into the device and set is as a hot spare disk to ensure the high security and reliability of the array.
  • Page 161 User Manual of Network Video Recorder start rebuilding. 5. You can enter the Array Settings interface to view the rebuilding status. 6. After rebuilding successfully, the array and virtual disk will restore to Functional.
  • Page 162: Deleting Array

    User Manual of Network Video Recorder 10.3 Deleting Array Deleting array will cause to delete all the data saved in the disk. Steps: 1. Enter the Array Settings interface. Menu>HDD>RAID>Array Figure 10. 15 Array Settings Interface 2. Select an array and click to delete the array.
  • Page 163: Checking And Editing Firmware

    User Manual of Network Video Recorder 10.4 Checking and Editing Firmware Purpose: You can view the information of the firmware and upgrade the firmware by local backup device or remote FTP server. Steps: 1. Enter the Firmware interface to check the information of the firmware, including the version, maximum physical disk quantity, maximum array quantity, auto-rebuild status, etc.
  • Page 164: Chapter 11 Hdd Management

    User Manual of Network Video Recorder Chapter 11 HDD Management...
  • Page 165: Initializing Hdds

    User Manual of Network Video Recorder 11.1 Initializing HDDs Purpose: A newly installed hard disk drive (HDD) must be initialized before it can be used with your NVR. A message box pops up when the NVR starts up if there exits any uninitialized HDD.
  • Page 166 User Manual of Network Video Recorder 5. After the HDD has been initialized, the status of the HDD will change from Uninitialized to Normal. Figure 11. 5 HDD Status Changes to Normal Initializing the HDD will erase all data on it.
  • Page 167: Managing Network Hdd

    User Manual of Network Video Recorder 11.2 Managing Network HDD Purpose: You can add the allocated NAS or disk of IP SAN to NVR, and use it as network HDD. Steps: Enter the HDD Information interface. Menu > HDD>General Figure 11. 6 HDD Information Interface 2.
  • Page 168 User Manual of Network Video Recorder Figure 11. 8 Add NAS Disk • Add IP SAN: 1) Enter the NetHDD IP address in the text field. 2) Click the Search button to search the available IP SAN disks. 3) Select the IP SAN disk from the list shown below.
  • Page 169: Managing Esata

    User Manual of Network Video Recorder 11.3 Managing eSATA Purpose: When there is an external eSATA device connected to NVR, you can configure eSATA for the use of Record or Export, and you can manage the eSATA in the NVR.
  • Page 170: Managing Hdd Group

    User Manual of Network Video Recorder 11.4 Managing HDD Group 11.4.1 Setting HDD Groups Purpose: Multiple HDDs can be managed in groups. Video from specified channels can be recorded onto a particular HDD group through HDD settings. Steps: 1. Enter the Storage Mode interface.
  • Page 171: Setting Hdd Property

    User Manual of Network Video Recorder Figure 11. 15 Local HDD Settings Interface 7. Select the Group number for the current HDD. The default group No. for each HDD is 1. 8. Click the OK button to confirm the settings.
  • Page 172 User Manual of Network Video Recorder Figure 11. 17 Set HDD Property 3. Set the HDD property to R/W, Read-only or Redundancy. 4. Click the OK button to save the settings and exit the interface. 5. In the HDD Information menu, the HDD property will be displayed in the list.
  • Page 173: Configuring Quota Mode

    User Manual of Network Video Recorder 11.5 Configuring Quota Mode Purpose: Each camera can be configured with allocated quota for the storage of recorded files. Steps: 1. Enter the Storage Mode interface. Menu > HDD > Advanced 2. Set the Mode to Quota, as shown in Figure 11. 18.
  • Page 174 User Manual of Network Video Recorder Figure 11. 20 Copy Settings to Other Camera(s) 6. Select the camera (s) to be configured with the same quota settings. You can also click the checkbox of IP Camera to select all cameras.
  • Page 175: Checking Hdd Status

    User Manual of Network Video Recorder 11.6 Checking HDD Status Purpose: You may check the status of the installed HDDs on NVR so as to take immediate check and maintenance in case of HDD failure. Checking HDD Status in HDD Information Interface Steps: 1.
  • Page 176 User Manual of Network Video Recorder Figure 11. 22 View HDD Status (2)
  • Page 177: Hdd Detection

    User Manual of Network Video Recorder 11.7 HDD Detection This function is not supported if the RAID function is enabled. Purpose: The device provides the HDD detection function such as the adopting of the S.M.A.R.T. and the Bad Sector Detection technique. The S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) is a monitoring system for HDD to detect and report on various indicators of reliability in the hopes of anticipating failures.
  • Page 178 User Manual of Network Video Recorder 3. Click the Detect button to start the detection. Figure 11. 24 Bad Sector Detection And you can click Error info button to see the detailed damage information. And you can also pause/resume or cancel the detection.
  • Page 179: Configuring Hdd Error Alarms

    User Manual of Network Video Recorder 11.8 Configuring HDD Error Alarms Purpose: You can configure the HDD error alarms when the HDD status is Uninitialized or Abnormal. Steps: 1. Enter the Exception interface. Menu > Configuration > Exceptions 2. Select the Exception Type to HDD Error from the dropdown list.
  • Page 180: Chapter 12 Camera Settings

    User Manual of Network Video Recorder Chapter 12 Camera Settings...
  • Page 181: Configuring Osd Settings

    User Manual of Network Video Recorder 12.1 Configuring OSD Settings Purpose: You can configure the OSD (On-screen Display) settings for the camera, including date /time, camera name, etc. Steps: 1. Enter the OSD Configuration interface. Menu > Camera > OSD 2.
  • Page 182: Configuring Privacy Mask

    User Manual of Network Video Recorder 12.2 Configuring Privacy Mask Purpose: You are allowed to configure the four-sided privacy mask zones that cannot be viewed by the operator. The privacy mask can prevent certain surveillance areas to be viewed or recorded.
  • Page 183: Configuring Video Parameters

    User Manual of Network Video Recorder 12.3 Configuring Video Parameters Steps: 1. Enter the Image Settings interface. Menu > Camera >Image Figure 12. 4 Image Settings Interface 2. Select the camera to set image parameters. 3. You can click on the arrow to change the value of each parameter.
  • Page 184: Chapter 13 Nvr Management And Maintenance

    User Manual of Network Video Recorder Chapter 13 NVR Management Maintenance...
  • Page 185: Viewing System Information

    User Manual of Network Video Recorder 13.1 Viewing System Information 13.1.1 Viewing Device Information Steps: 1. Enter the System Information interface. Menu >Maintenance>System Info 2. Click the Device Info tab to enter the Device Information menu to view the device name, model, serial No. , firmware version and encode version, as shown in Figure 13.
  • Page 186: Viewing Alarm Information

    User Manual of Network Video Recorder Figure 13. 3 Record Information Interface 13.1.4 Viewing Alarm Information Steps: 1. Enter the System Information interface. Menu >Maintenance>System Info 2. Click the Alarm tab to enter the Alarm Information menu to view the alarm information, as shown in Figure 13.
  • Page 187: Viewing Hdd Information

    User Manual of Network Video Recorder Figure 13. 5 Network Information Interface 13.1.6 Viewing HDD Information Steps: 1. Enter the System Information interface. Menu > Maintenance > System Info 2. Click the HDD tab to enter the HDD Information menu to view the HDD status, free space, property, etc., as shown in Figure 13.
  • Page 188: Searching & Export Log Files

    User Manual of Network Video Recorder 13.2 Searching & Export Log Files Purpose: The operation, alarm, exception and information of the NVR can be stored in log files, which can be viewed and exported at any time. Steps: 1. Enter the Log Search interface.
  • Page 189 User Manual of Network Video Recorder Up to 2000 log files can be displayed each time. 5. You can click the button of each log or double click it to view its detailed information, as shown in Figure 13. 9. And you can also click the button to view the related video files if available.
  • Page 190 User Manual of Network Video Recorder 1. Enter the Log Information interface. Menu> Maintenance> Log Information> Log Export 2. Click the Log Export tab. Figure 13. 11 Log Export Interface 3. You can check the checkbox of the HDD. 4. Click the Export button to export all the log files stored in the HDD.
  • Page 191: Importing/Exporting Ip Camera Info

    User Manual of Network Video Recorder 13.3 Importing/Exporting IP Camera Info Purpose: The information of added IP camera can be generated into an excel file and exported to the local device for backup, including the IP address, manage port, password of admin, etc.. And the exported file can be edited on your PC, like adding or deleting the content, and copy the setting to other devices by importing the excel file to it.
  • Page 192: Importing/Exporting Configuration Files

    User Manual of Network Video Recorder 13.4 Importing/Exporting Configuration Files Purpose: The configuration files of the NVR can be exported to local device for backup; and the configuration files of one NVR can be imported to multiple NVR devices if they are to be configured with the same parameters.
  • Page 193: Upgrading System

    User Manual of Network Video Recorder 13.5 Upgrading System Purpose: The firmware on your NVR can be upgraded by local backup device or remote FTP server. 13.5.1 Upgrading by Local Backup Device Steps: 1. Connect your NVR with a local backup device where the update firmware file is located.
  • Page 194 User Manual of Network Video Recorder Refer to the user manual of the FTP server to set the FTP server on your PC and put the firmware file into the directory as required. Steps: 1. Enter the Upgrade interface. Menu >Maintenance>Upgrade 2.
  • Page 195: Restoring Default Settings

    User Manual of Network Video Recorder 13.6 Restoring Default Settings Steps: 1. Enter the Default interface. Menu > Maintenance > Default Figure 13. 15 Restore Factory Default 2. Click the OK button to restore the default settings. Except the network parameters (including IP address, subnet mask, gateway, MTU, NIC working mode,...
  • Page 196: Chapter 14 Others

    User Manual of Network Video Recorder Chapter 14 Others...
  • Page 197: Configuring Rs-232 Serial Port

    User Manual of Network Video Recorder 14.1 Configuring RS-232 Serial Port Purpose: The RS-232 port can be used in two ways: • Parameters Configuration: Connect a PC to the NVR through the PC serial port. Device parameters can be configured by using software such as HyperTerminal. The serial port parameters must be the same as the NVR’s when connecting with the PC serial port.
  • Page 198: Configuring General Settings

    User Manual of Network Video Recorder 14.2 Configuring General Settings Purpose: You can configure the output standard and resolution for the monitors, system time and date, and mouse pointer speed through the Menu > Configuration > General interface. Steps: 1. Enter the General Settings interface.
  • Page 199: Configuring Dst Settings

    User Manual of Network Video Recorder 14.3 Configuring DST Settings Steps: 1. Enter the General Settings interface. Menu >Configuration>General 2. Choose DST Settings tab. Figure 14. 3 DST Settings Interface You can check the checkbox before the Auto DST Adjustment item.
  • Page 200: Configuring More Settings For Device Parameters

    User Manual of Network Video Recorder 14.4 Configuring More Settings for Device Parameters Steps: 1. Enter the General Settings interface. Menu >Configuration>General 2. Click the More Settings tab to enter the More Settings interface, as shown in Figure 14. 4 Figure 14.
  • Page 201: Managing User Accounts

    User Manual of Network Video Recorder 14.5 Managing User Accounts Purpose: There is a default account in the NVR: Administrator. The Administrator user name is admin and the password is 12345. The Administrator has the permission to add and delete user and configure user parameters.
  • Page 202 User Manual of Network Video Recorder local/remote playback in the Camera Configuration by default. User’s MAC Address: The MAC address of the remote PC which logs onto the NVR. If it is configured and enabled, it only allows the remote user with this MAC address to access the NVR.
  • Page 203: Deleting A User

    User Manual of Network Video Recorder importing/exporting configuration files. • Remote Camera Management: Remote adding, deleting and editing of the IP cameras. • Remote Serial Port Control: Configuring settings for RS-232 and RS-485 ports. • Remote Video Output Control: Sending remote button control signal.
  • Page 204: Editing A User

    User Manual of Network Video Recorder 14.5.3 Editing a User Steps: 1. Enter the User Management interface. Menu >Configuration>User 2. Select the user to be edited from the list, as shown in Figure 14. 9. 3. Click the icon to enter the Edit User interface, as shown in Figure 14. 10.
  • Page 205 User Manual of Network Video Recorder field of Password and Confirm. 5. Click the OK button to save the settings and exit the menu.
  • Page 206: Appendix

    User Manual of Network Video Recorder Appendix...
  • Page 207: Glossary

    United States and Japan. Each frame of anNTSC signal contains 525 scan lines at 60Hz. • NVR: Acronym for Network Video Recorder. An NVR can be a PC-based or embedded system used for centralized management and storage for IP cameras, IP Domes and other DVRs. •...
  • Page 208: Troubleshooting

    4. Check if the fault is solved by the step 1 to step 3. If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  There is an audible warning sound “Di-Di-Di-DiDi” after a new bought NVR starts up.
  • Page 209 4. Check if the fault is solved by the step 1 to step 3. If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  The IP camera frequently goes online and offline and the status of it displays as “Disconnected”.
  • Page 210 5. Check if the fault is solved by the step 1 to step 4. If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  No monitor connected with the NVR locally and when you manage the IP camera to connect with the device by web browser remotely, of which the status displays as Connected.
  • Page 211 If the resource is not enough, please end some unnecessary processes. 4. Check if the fault is solved by the above steps. If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.
  • Page 212 4. Check if the fault is solved by the above steps. If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  The image gets stuck when NVR is playing back by single or multi-channel.
  • Page 213 Select “Menu > HDD > General” to view the HDD status, and verify the HDD is detected and can be read and written normally. 4. Check if the fault is solved by the above steps. If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.
  • Page 214: Summary Of Changes

    User Manual of Network Video Recorder Summary of Changes Version 3.0.1 Added 1. Connectable to smart IP cameras, and VCA alarm detection and recording are supported. (Chapter 5.2, Chapter 5.5 and Chapter 8.5) 2. Support video searching, playing back and backing up by VCA events. (Chapter 6.1.3 and Chapter 7.1.3) 3.
  • Page 215: List Of Compatible Ip Cameras

    User Manual of Network Video Recorder List of Compatible IP Cameras List of Hikvision IP Cameras For the list, our company holds right to interpret. Max. Type Model Version Sub-stream Audio Resolution √ √ DS-2CD883F-E V5.0.0 build 130412 2560× 1920 √...
  • Page 216 User Manual of Network Video Recorder Max. Type Model Version Sub-stream Audio Resolution √ DS-2CD2112-I V5.0.0 build130412 1280× 960 × √ DS-2CD2212-I V5.0.0 build130412 1280× 960 × √ DS-2CD2312-I V5.0.0 build130412 1280× 960 × √ DS-2CD2612-I V5.0.0 build130412 1280× 960 ×...
  • Page 217 User Manual of Network Video Recorder Max. Type Model Version Sub-stream Audio Resolution DS-2CD9152-H V3.4.1 build 130604 2592× 2048 × × iDS-2CD9152-H V3.4.1 build 130604 2592× 2048 × × DS-2CD966-V(B) V3.1.0 build120423 1360× 1024 × × DS-2CD976(B) V3.1.0 build120423 1600× 1200 ×...
  • Page 218: List Of Third-Party Ip Cameras

    User Manual of Network Video Recorder List of Third-party IP Cameras ONVIF compatibility refers to the camera can be supported both when it uses the ONVIF protocol and its private protocols. Only ONVIF is supported refers to the camera can only be supported when it uses the ONVIF protocol.
  • Page 219 User Manual of Network Video Recorder IP Camera Max. Manufacturer or Model Version Sub-stream Audio Resolution Protocol compatibility) √ WFB-100Ap V3.1.0.9 1280× 800 × √ VB-M400 Ver.+1.0.0 1280× 960 × Canon VB-M6000D Ver.+1.0.0 1280× 960 × × √ VB-M7000F Ver.+1.0.0 1280×...
  • Page 220 User Manual of Network Video Recorder IP Camera Max. Manufacturer or Model Version Sub-stream Audio Resolution Protocol 1.8.2-20120327- √ IX30DN-ACFZHB3 × 2048× 1536 2.9080-A1.7852 √(Only ONVIF SAMSUNG √ SNB-5000P V3.10_130416 1280× 1024 is supported) (ONVIF compatibility) × × VCC-HD2300P 2.03-02(110318-00) 1920×...
  • Page 221 User Manual of Network Video Recorder...

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