Protocol-Specific Troubleshooting - Brother HL-2030 Service Manual

For Macintosh
For Mac OS
(1) From the Apple menu, open the Chooser.
(2) Click the Brother Laser (IP) icon, and make sure that your print server name appears
in the right frame. If it is visible, then the connection is good. Otherwise, go to Step
(4).
For Mac OS
(1) From the Go menu, select Applications..
(2) Open the Utilities folder.
(3) Double-click the Printer Setup Utility icon.
(4) Click Add.
(5) Make the following selection. Make sure that your print server appears. If it is visible,
then the connection is good.
4. If you have tried 1 to 4 above and it does not work, then reset the print server back to the
default factory settings and try from the initial setup again. For information how to reset to
the default factory settings, see Restoring the network settings to factory default on page
7-2.
<Error during printing>
If you try to print while other users are printing large amounts of data (e.g. many pages or color
pages with high resolution), the printer is unable to accept your print job until the ongoing
printing is finished. If the waiting time of your print job exceeds a certain limit, a time out
situation occurs, which causes the error message. In such situations, execute the print job
again after the other jobs are completed.
9.3

Protocol-Specific Troubleshooting

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<Windows 95/98/Me and Windows NT
If you are having trouble printing on a Windows
Peer network (LPR method), check the following:
1. Make sure that the Brother LPR Port driver is correctly installed and configured according
to the Windows
2. Try to turn the Byte Count on in the Configure port area of printer driver properties.
You may find that during the installation of BLP software, the screen that prompts you for a
Port name is not displayed. This may happen on some Windows
4.0 computers. Press the ALT and TAB keys to make it appear.
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9.1 to 9.2
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X 10.2.4 or greater
®
95/98/Me or Windows NT
Fig. 7-19
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4.0 Peer-to-Peer print (LPR) troubleshooting>
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95/98/Me, Windows NT
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4.0 Peer-to-Peer chapters.
7-49
HL-2030/2040/2070N SERVICE MANUAL
®
4.0 or later Peer-to-
®
95/98/Me and Windows NT
Confidential
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