Troubleshooting; Error Messages - Brother MFC-5440CN User Manual

bleshooting and routine
maintenance
Troubleshooting
I M P 0 RTA NT
For technical help, you must call the country where you bought the
MFC. Calls must be made from within that country.
Error messages
As with any sophisticated office product, errors may occur. If this
happens, your MFC identifies the problem and displays an error
message. The most common error messages are shown below.
You can correct most problems by yourself. If you need additional
help, the Brother Solutions Center offers latest FAQs and
troubleshooting tips.
Visit us at http://solutions.brother.com.
ERROR MESSAGES x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x
ERROR CAUSE ACTION
MESSAGE
Coi_rn. Error
Poor phone line quality caused a Try the call again. If the problem continues, call
communication error, the telephone company and ask them to check
your phone line.
Connection You tried to poll a fax machine that Check the other fax machine's polling setup.
Fail
is not in Polled Waiting mode.
Cover is Open The scanner cover is not closed Lift the scanner cover and then close it again.
completely.
Data
Print data remains in the MFC's Re-start printing from your computer.
Remaining
memory.
Print data remains in the MFC's Press Stop/Exit. The MFC will cancel the job
memory. The USB cable was and eject the page that is being printed.
unplugged while the computer
was sending the data to the MFC.
Disconnected Theotherperson orotherperson's Try to send or receive again.
fax machine stopped the call.
11 - 1 TROUBLESHOOTING AND ROUTINE MAINTENANCE