Buffalo Nfiniti WLI-UC-GNM User Manual
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Buffalo Nfiniti WLI-UC-GNM User Manual

Wireless n150 compact usb 2.0 adapter
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User Manual

Wireless N150 COMPACT USB 2.0 Adapter
WLI-UC-GNM
www.buffalotech.com
35011405 ver.01

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Summary of Contents for Buffalo Nfiniti WLI-UC-GNM

  • Page 1: User Manual

    User Manual Wireless N150 COMPACT USB 2.0 Adapter WLI-UC-GNM www.buffalotech.com 35011405 ver.01...

  • Page 2: Table Of Contents

    Contents Chapter 1 - Product Overview ......... 4 Features .................. 4 150 Mbps High Speed Mode ........... 4 System Requirements ............. 5 Package Contents ..............5 Hardware Overview ..............5 Chapter 2 - Installation .............6 Installing Wireless Drivers ............6 Installing Client Manager ............
  • Page 3 Chapter 4 - Client Manager ..........31 Software Overview ..............31 Using Client Manager V with Windows 7 and Vista ....31 Main Screen ................... 32 Automatic Secure Setup and Advanced Setup ......33 SSID / WPS-PIN selection ............. 34 Searching Wireless Access Points ..........
  • Page 4 Chapter 5 - Troubleshooting Common Problems ..60 The Computer does not recognize the Wireless Adapter..60 Cannot connect to the network wirelessly....... 60 You forgot the AP's SSID, Encryption KEY, or Password..60 The link speed is slower than 150 Mbps......... 61 Other Tips ................

  • Page 5: Chapter 1 - Product Overview

    Chapter 1 - Product Overview Features With support for current Wireless-N, Wireless-G, and Wireless-B standards, the AirStation wireless client can transfer data to and from all standard 2.4 GHz wireless network devices. This device includes support for AOSS (AirStation One-touch Secure System) and WPS (Wi-Fi Protected Setup), making connection with other wireless devices easier.

  • Page 6: System Requirements

    Chapter 1 Product Overview System Requirements Computer should be IBM/PC compatible (OADG specification) with a USB 2.0 port and a CD-ROM drive. * This product does not support computers equipped with dual processors (computers with two physical CPUs). Computers with dual core CPUs are supported. * AirStation does not support Windows’...

  • Page 7: Chapter 2 - Installation

    Chapter 2 - Installation Installing Wireless Drivers Follow the instruction below to install drivers. Do not connect the unit to your computer yet. Boot your computer and insert AirNavigator CD. The AirNavigator Setup Wizard will launch automatically. Note: If the AirNavigator Setup Wizard doesn’t launch, double click [My Computer] > CD-ROM drive icon > [AirNavi.exe] to launch manually.
  • Page 8 Chapter 2 Installation Disable any firewalls, and click [Next]. Click [Install]. Note: • If you insert the check mark into the check box for Install Wireless Client Manager, you can install Client Manager as well as drivers. • Refer to the instructions on page 10 to install Client Manager after installing drivers.
  • Page 9 When the screen to the left is displayed, put a check mark next to “Always trust software from BUFFALO INC. ” , and click [Install]. When the screen to the left is displayed, attach the AirStation to your computer. Drivers will be installed automatically.
  • Page 10 Chapter 2 Installation Click [OK]. After the drivers are installed, the screen at left will be displayed. Click [Finish]. Note: If you checked the box to Install Wireless Client Manager (page 10), then the installation screen for Client Manager will be displayed after this screen.

  • Page 11: Installing Client Manager

    Chapter 2 Installation Installing Client Manager Follow the procedure below to install Client Manager. Boot your computer and insert the AirNavigator CD. The AirNavigator Setup Wizard will launch automatically. Note: If AirNavigator Setup Wizard is not displayed, double click [My Computer] icon > CD-ROM drive icon > [AirNavi.exe].
  • Page 12 Chapter 2 Installation Check the box for [Install Wireless Client Manager] and click [Install]. Note: Use Client Manager V with Windows Vista or Client Manager 3 with Windows XP. Click [Next]. Read the license agreement and select [Agree]. WLI-UC-GNM User Manual...
  • Page 13 Chapter 2 Installation Click [Next]. Click [OK]. Click [Back]. Click [X] at the top right corner of the window to close it. Client Manager is now installed. WLI-UC-GNM User Manual...

  • Page 14: Chapter 3 - Connect To A Wireless Network

    Use these systems to connect to computers, game machines, or any wireless devices which support AOSS or WPS. AOSS (AirStation One-Touch Secure System) is technology developed by Buffalo Technology. WPS was created by the Wi-Fi Alliance.

  • Page 15: Windows 7 Or Vista (Client Manager V)

    If you are using Windows 7 or Vista, use the included Client Manager V software to connect wirelessly with AOSS or WPS. Click [Start] > [All Programs] > [BUFFALO] > [AirStation Utility] > [Client Manager V]. Click [Create Profi le].

  • Page 16: Windows Xp (Client Manager 3)

    Chapter 3 Connect to a Wireless Network Windows XP (Client Manager 3) If you are using Windows XP, use the included Client Manager 3 software to connect wirelessly with AOSS or WPS. Right-click the icon in the system tray and select [Profi le]. Click the [WPS AOSS] button.

  • Page 17: Automatic Secure Setup (Wps Pin)

    If you are using Windows 7 or Vista, use your Client Manager V software to connect wirelessly with WPS PIN. Click [Start] > [All Programs] > [BUFFALO] > [AirStation Utility] > [Client Manager V]. Click [Create Profile]. The User Account Control screen is displayed. Click [Yes] or [Continue].
  • Page 18 Chapter 3 Connect to a Wireless Network Click the [Advanced Setup] button. Click the [WPS-PIN] button. WLI-UC-GNM User Manual...
  • Page 19 Chapter 3 Connect to a Wireless Network Carefully copy the PIN code to a piece of paper, then click [Next]. Select the access point to connect to, then click [Next]. This screen will be displayed. WLI-UC-GNM User Manual...
  • Page 20 Chapter 3 Connect to a Wireless Network Use a PC with a wired Ethernet connection to log in to the access point’s management utility. Note: If the access point you are trying to connect is a Buff alo AirStation, click Wireless Confi g > WPS from the home page of the confi guration interface.

  • Page 21: Windows Xp (Client Manager 3)

    Chapter 3 Connect to a Wireless Network Windows XP (Client Manager 3) If you are using Windows XP, use your Client Manager 3 software to connect wirelessly with WPS PIN. Right click on the icon in the system tray and select [Easy Connection] > [WPS PIN Code type].
  • Page 22 Chapter 3 Connect to a Wireless Network This screen will be displayed. Use a computer with a wired Ethernet connection to log in to the access point. The screen to enter the PIN code will be displayed. Note: If the access point you are trying to connect is a Buff alo AirStation, click Wireless Confi g > WPS from the home page confi guration interface.

  • Page 23: Manual Setup (Client Manager)

    Windows 7 or Vista (Client Manager V) With Windows 7 or Vista, use Client Manager V to connect wirelessly. Click [Start] > [All Programs] > [BUFFALO] > [AirStation Utility] > [Client Manager V]. Click [Create Profile]. The User Account Control screen is displayed. Click [Yes] or [Continue].
  • Page 24 Chapter 3 Connect to a Wireless Network Click the [Advanced Setup] button. Click the [Connect Manually] button. WLI-UC-GNM User Manual...
  • Page 25 Chapter 3 Connect to a Wireless Network Select your access point, then click [Next]. Enter your Network Type, Security Type, Encryption Method, and Encryption Key (passphrase), then click [Connect]. When "Connection has been completed" is displayed, your connection is complete. If “Set Network Location”...

  • Page 26: Windows Xp (Client Manager 3)

    Chapter 3 Connect to a Wireless Network Windows XP (Client Manager 3) Client Manager 3 is a wireless connection utility for Windows XP. Right click on the icon in the system tray, then select [Scan]. Select the access point to connect to and click [Next].
  • Page 27 Chapter 3 Connect to a Wireless Network Manual Setup (Windows Utility) You can connect to an access point without installing or using Client Manager. Windows includes a built-in wireless utility. The procedure varies depending on the version of Windows used. Windows 7 (WLAN AutoConfig) With Windows 7, use WLAN AutoConfig to connect to the AirStation.

  • Page 28: Windows Vista (Wlan Autoconfig)

    Chapter 3 Connect to a Wireless Network Windows Vista (WLAN AutoConfig) You can use WLAN AutoConfig to connect to a wireless Access Point: Right click on the network icon in the system tray. Click [Connect to a network]. Select your wireless network and click [Connect].
  • Page 29 Chapter 3 Connect to a Wireless Network If the screen below is displayed, click [I want to enter the network key or passphrase instead]. Go to step 4. WLI-UC-GNM User Manual...
  • Page 30 Chapter 3 Connect to a Wireless Network Enter the encryption key and click [Connect]. Step through the wizard to complete configuration. If the “Set Network Location” screen is displayed, select “Home”, “Work”, or “Public location“ depending where you’re using the AirStation. WLI-UC-GNM User Manual...

  • Page 31: Windows Xp (Wireless Zero Configuration)

    Chapter 3 Connect to a Wireless Network Windows XP (Wireless Zero Configuration) Windows XP includes a built-in utility to connect to your wireless access point. Note: If Client Manager 3 is installed on your computer, then Wireles Zero Configuration is disabled. Uninstall Client Manager 3 to use Wireless Zero Configuration, or just use Client Manager 3 to connect to the AirStation.

  • Page 32: Chapter 4 - Client Manager

    Windows. If Client Manager does not launch automatically, click [Start] > [All Programs ]> [BUFFALO] > [AirStation Utility] > [ClientManager V] to launch it. • To close Client Manager, right-click on its icon in the system tray and choose [Exit].

  • Page 33: Main Screen

    Chapter 4 Client Manager Main Screen The Main screen displays the current connection status. You can perform the following operations from this screen. Parameter Meaning Profile Displays information about the current connection points. If you have multiple connection points, you can switch among them.

  • Page 34: Automatic Secure Setup And Advanced Setup

    Chapter 4 Client Manager Automatic Secure Setup and Advanced Setup There are two ways to connect to an access point: automatic or manual. In the following wizard, automatic setup will be referred to as “AOSS/WPS” and manual setup will be referred to as “Advanced Setup”.

  • Page 35: Ssid / Wps-Pin Selection

    Chapter 4 Client Manager SSID / WPS-PIN selection This screen lets you select whether to connect to an access point by specifying the SSID or by enter- ring a WPS PIN. Parameter Meaning Connect Manually Displays the “Searching Wireless Access Points” screen and lets you enter connection settings manually.

  • Page 36: Searching Wireless Access Points

    Chapter 4 Client Manager Searching Wireless Access Points This screen lists available wireless access points in your area. You can select an access point and enter network information manually to connect. Parameter Meaning Network Name (SSID) Displays the SSID of each available access point. Security Displays whether or not the access point uses encryption.

  • Page 37: Wireless Network Information

    Chapter 4 Client Manager Wireless Network Information Configure wireless connection settings. Parameter Meaning Network Type Select a type of connection. Network Name (SSID) Enter the SSID of an access point. Security Type Select the security type of the selected access point. Encryption Method Select the encryption method of the selected access point.

  • Page 38: Wps-Pbc / Aoss Selection

    Chapter 4 Client Manager WPS-PBC / AOSS selection You may automatically connect to an access point by just pushing or clicking two buttons with WPS or AOSS. Parameter Meaning Automatic Secure Setup WPS-PBC Click this to automatically connect to an access point that supports method WPS.

  • Page 39: Wireless Status

    Chapter 4 Client Manager Wireless Status This screen displays the current connection status. Parameter Meaning Adapter Displays the name of the current wireless client. Execute wireless LAN diagnostics Opens the Wireless LAN Diagnostics wizard. Profile Name Displays the current profile name. Status Displays the current transmission status.
  • Page 40 Chapter 4 Client Manager Parameter Meaning Security Displays whether encryption is currently enabled or not. Authentication Type Displays the type of authenticaltion currently used. Encryption Type Displays the type of encryption currently used. Signal Strength Displays the current signal strength. IP Address Displays the IP address assigned to your wireless client.

  • Page 41: Wireless Lan Diagnostic

    Chapter 4 Client Manager Wireless LAN Diagnostic On the Wireless LAN Diagnostic screen, you can check signal strength and quality. Parameter Meaning Adapter Displays the name of the wireless client currently in use. Connection status Displays signal strength (dBm), link rate (Mbps), and signal quality (%) at 1 minute intervals.

  • Page 42: Profile List

    Chapter 4 Client Manager Profile List Create a new profile or edit an existing profile. Parameter Meaning Adapter Displays the name of the current wireless client. Create a new profile. This displays the Automatic Secure Setup and Advanced Setup screen. Edit Edit the selected profile.

  • Page 43: Wireless Properties

    Chapter 4 Client Manager Wireless Properties Current wireless settings. Parameter Meaning Connection Displays the current profile name. SSID Displays the SSID of the current connection. Security Type Displays the security type you are using for the current connection. Encryption Type Displays the encryption type you are using for the current connection.

  • Page 44: Network Properties

    Chapter 4 Client Manager Network Properties By default, your client’s IP address is set automatically by DHCP. You may configure it manually from this screen. Parameter Meaning Do not change IP Address settings of Select to keep your current TCP/IP network setting without any this Profile changes.

  • Page 45: Browser Properties

    Chapter 4 Client Manager Browser Properties Configure Internet Explorer settings for wireless connections. Parameter Meaning Do not change the browser settings Select to keep the current Internet Explorer settings. of this Profile Use the following settings Select this option to use different Internet Explorer Home Page and Proxy Server settings while connected wirelessly.

  • Page 46: Printer Properties

    Chapter 4 Client Manager Printer Properties Configure the printer used while connected to an access point wirelessly. Parameter Meaning Do not change the printer settings of Select to keep your current printer settings. this Profile Use the following settings Select to use a different default printer while connected wirelessly. WLI-UC-GNM User Manual...

  • Page 47: Using Client Manager 3 With Windows Xp

    Using Client Manager 3 with Windows XP • When you install Client Manager, it will be added to your Startup folder and will automatically start with Windows. To launch Client Manager manually, click [Start] > [All Programs] > [BUFFALO] > [AirStation Utility] > [ClientManager3].

  • Page 48: Status

    Chapter 4 Client Manager Status The Status screen displays the status of the current connection. Parameter Meaning Profile Current connection profile name. SSID SSID of the currently connected access point. Adapter Name Name of the wireless client currently in use. Network Type Current network mode.
  • Page 49 Chapter 4 Client Manager Parameter Meaning MAC Address MAC address of this unit. Duration Elapsed duration of the current wireless connection. Signal Strength Current signal strength. Reconnect Click to reconnect to the most recent connection. WLI-UC-GNM User Manual...

  • Page 50: Scan

    Chapter 4 Client Manager Scan Scan and display nearby access points. Parameter Meaning SSID SSID of access point. Wireless mode Type of access point (11a or 11g). Channel Wireless channel of the access point. Strength Reception strength of each access point. Encryption Lock symbol is shown if the access point uses encryption.

  • Page 51: Connect

    Chapter 4 Client Manager Connect Configure connection to an access point. Parameter Meaning Encryption Method Type of encryption used by the access point. Encryption Key Enter one or more encryption keys. Register Profile Check to register this connection as a profile. WLI-UC-GNM User Manual...

  • Page 52: Profiles

    Chapter 4 Client Manager Profiles Connect to an access point or edit a profile. Parameter Meaning Connect Selecting a profile and clicking this button will connect to an access point using its stored profile information. Click to add a new profile. Edit Click to edit or delete information in a profile.

  • Page 53: Profile Information (Basic)

    Chapter 4 Client Manager Profile Information (Basic) Configure your profile settings. Parameter Meaning Display Icon Select an icon to display for this profile. Select Profile Connection may be wireless or wired (Ethernet). For use with the AirStation, select Wireless. Profile Name Enter a name for the profile.
  • Page 54 Chapter 4 Client Manager Parameter Meaning Encryption Method Select the encryption method used by the wireless access point. Transmission Key If WEP is used for the Encryption Method, up to 4 passphrases may be entered. Choose the number of passphrases. Encryption Key Enter the encryption key(s) for the access point.

  • Page 55: Profile Information (Network)

    Chapter 4 Client Manager Profile Information (Network) The profile’s IP address and subnet mask may be manually assigned. Parameter Meaning Do not change IP Address settings of Check to keep using current TCP/IP network settings. this Profile Automatically acquire the IP Address Check to automatically acquire the IP address from a DHCP server when connecting wirelessly.

  • Page 56: Profile Information (Browser)

    Chapter 4 Client Manager Profile Information (Browser) Configure your Internet Explorer settings when connecting wirelessly. Parameter Meaning Do not change the browser settings Check to use current Internet Explorer settings when connecting of this Profile wirelessly. Uncheck to use any of the settings below. Address to use as Home Page To use a different home page in Internet Explorer when connecting wirelessly, enter it here.

  • Page 57: Profile Information (Printers)

    Chapter 4 Client Manager Profile Information (Printers) Configure the printer that your computer uses when connected wirelessly. Parameter Meaning Do not change the printer settings of Select this option to use a different printer when connecting this Profile wirelessly. WLI-UC-GNM User Manual...

  • Page 58: System Tray Menu

    Chapter 4 Client Manager System Tray Menu Right-click on the Client Manager icon in the system tray to display the following choices. Parameter Meaning Status Displays the Status screen. Scan Displays the Scan screen. Profile Displays the Profiles screen. Easy Connection Runs Automatic Secure Setup, using one of the following connection methods: AOSS, WPS(PBC), or WPS(PIN).

  • Page 59: Option Menu

    Chapter 4 Client Manager Option Menu Configure Client Manager options. Parameter Meaning Mode Switch between Client Manager’s operating modes. If you select [Business Mode], the button to configure 802.1x authentication appears on the Profiles screen. [Home Mode] is recommended for most users.
  • Page 60 Chapter 4 Client Manager Parameter Meaning Initialize profile Click this to initialize profile information. Before initializing profile information, unlock the unit. Use the following network adapter Select a network adaptor to use in Client Manager. [Wireless Adapter Auto-select] is recommended for most users. Automatically connect to the profile If checked, it will attempt to connect to the profile with highest with highest priority...

  • Page 61: Chapter 5 - Troubleshooting Common Problems

    Chapter 5 - Troubleshooting Common Problems The Computer does not recognize the Wireless Adapter. • Make sure the wireless adapter is connected to a USB port on your computer. • If your computer has multiple USB ports, try connectting to a different USB port. •...

  • Page 62: The Link Speed Is Slower Than 150 Mbps

    Chapter 5 Troubleshooting Common Problems The link speed is slower than 150 Mbps. The default setting for 150 Mbps mode on the AirStation is off. Refer to "150 Mbps Mode settings" in page 64 to turn on 150 Mbps mode. Other Tips Issue: When using the Windows wireless connection manager, I cannot connect to my wireless router.
  • Page 63 Chapter 5 Troubleshooting Common Problems Issue: What can I do if my wireless connection drops randomly or seems slow? Answer: There are many environmental factors that may affect this behavior. First, ensure the issue is not range related by moving the access point and the wireless client closer together. Check whether the connection drops continue.
  • Page 64 Chapter 5 Troubleshooting Common Problems Issue: Where can I download the latest drivers, firmware and instructions for my Buffalo wireless products? Answer: The latest drivers and firmware with installation instructions are available online at www.buffalotech.com WLI-UC-GNM User Manual...

  • Page 65: Appendix

    150 Mbps Mode settings By default, the AirStation’s 150 Mbps mode is disabled. To enable it: 1. Click [Start] > [All Programs] > [BUFFALO] > [AirStation Utility] > [AirStation Bandwidth 20 or 40MHz Select Tool] and launch the utility software.

  • Page 66: Specifications

    Appendix Specifications Wireless LAN Interface Standard Compliance IEEE802.11b / IEEE802.11g / IEEE802.11n Transmission Method Direct Sequence Spread Spectrum (DSSS), OFDM, SISO Frequency Range 2,412 - 2,462 MHz (Channels 1 - 11) Transmission Rate 802.11b/g: 54, 48, 36, 24, 18, 12, 9, 6, 11, 5.5, 2, 1 Mbps 802.11n 20 MHz BW (Long GI) 65, 58.5, 52, 39, 26, 19.5, 13, 6.5 Mbps (1 stream)

  • Page 67: Uninstalling The Software

    Appendix Uninstalling the Software To uninstall the software, follow the procedure described below. 1. Insert AirNavigator CD. When you insert CD, AirNavigator Setup Wizard will launch automatically. To launch it manually, double click [My Computer], then your CD-ROM, then [AirNavi.exe]. 2.

  • Page 68: Tcp/Ip Settings In Windows

    Appendix TCP/IP Settings in Windows Windows 7 To configure TCP/IP in Windows 7, follow the procedure below. Click [Start] > [Control Panel] > [Network and Internet]. Click [Network and Sharing Center]. Click [Change Adapter Settings] on the left side menu. Right click on [Local Area Connection], then click [Properties].

  • Page 69: Windows Vista

    Appendix Windows Vista To configure TCP/IP in Windows Vista, follow the procedure below. Click [Start] > [Settings] > [Control Panel]. Double click [Network and Sharing Center]. Click [Manage network connections] on the left side menu. Right click on [Local Area Connection], then click [Properties]. When the message [Windows needs your permission to continue], click [Continue].

  • Page 70: Windows Xp

    Appendix Windows XP To configure TCP/IP in Windows XP, follow the procedure below. Click [Start] > [Settings] > [Control Panel]. Double click [Network]. Right click on [Local Area Connection], then click [Properties]. Select [Internet Protocol (TCP/IP)], then click [Properties]. To have DHCP set your IP address settings automatically, check [Obtain an IP address auto- matically] and [Obtain DNS server address automatically].

  • Page 71: Compliance Information

    Appendix Compliance Information Federal Communication Commission Interference Statement: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 72: Industry Canada Statement

    R&TTE Directive 1999/5/EC. A copy of the Declaration of Conformity can be downloaded by selecting this product from the list at http://www.buffalo-technology.com/support/downloads/ • EN60950-1:2006 Safety of Information Technology Equipment •...
  • Page 73 Appendix • EN 301 489-1 V1.8.1: (2008-04) Electromagnetic compatibility and Radio spectrum Matters (ERM) — ElectroMagnetic Compatibility (EMC) standard for radio equipment and services — Part 1: Common technical requirements. • EN 301 489-17 V2.1.1 (2009-05) Electromagnetic compatibility and Radio spectrum Matters (ERM); ElectroMagnetic Compatibility (EMC) standard for radio equipment;...
  • Page 74 Appendix Taiwan: SAR compliance has been established in typical laptop computer(s) with CardBus slot, and product could be used in typical laptop computer with CardBus slot. Other application like handheld PC or similar device has not been verified, may not comply with related RF exposure rules, and such use shall be prohibited.
  • Page 75 Appendix [ United States ] Tested to comply With FCC Standards FCC ID:FDI-09102085-0 [ Australia ] [ Canada ] 6102A-032 [ Korea ] BUF-WLIUCGNM01 [ Singapore ] Complies with IDA Standards DA103412 WLI-UC-GNM User Manual...
  • Page 76 Appendix Česky[Czech] Buffalo Technology Inc. tímto prohlašuje, že tento AirStation WLI-UC-GNM je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES. Dansk[Danish] Undertegnede Buffalo Technology Inc. erklærer herved, at følgende udstyr AirStation WLI-UC-GNM overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF.
  • Page 77 Buffalo Technology Inc. declara que este AirStation WLI-UC-GNM está conforme com os requisitos essenciais e outras disposições da Directiva 1999/5/CE. Slovensko[Slovenian] Buffalo Technology Inc. izjavlja, da je ta AirStation WLI-UC-GNM v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES. Slovensky[Slovak] Buffalo Technology Inc.

  • Page 78: Environmental Information

    Appendix Environmental Information • The equipment that you have purchased has required the extraction and use of natural resources for its production. • The equipment may contain hazardous substances that could impact health and the environment. • In order to avoid the dissemination of those substances in our environment and to diminish the pressure on the natural resources, we encourage you to use the appropriate take-back systems.

  • Page 79: Warranty Information

    Buffalo products. In no event shall Buffalo Technology/(Buffalo Inc.) liability exceed the price paid for the product from direct, indirect, special, incidental, or consequential damages resulting from the use of the product, its accompanying software, or its documentation.

  • Page 80: Contact Information (Usa / Canada)

    Appendix Contact Information (USA / Canada) Buffalo Technology USA Inc. 11100 Metric Blvd, Suite 750 Austin, TX 78758-4018 GENERAL INQUIRIES Monday through Friday 8:30am-5:30pm CST Direct: 512-794-8533 | Toll-free: 800-456-9799 | Fax: 512-794-8520 | Email: sales@buffalotech.com TECHNICAL SUPPORT North American Technical Support by phone is available 24 hours a day, 7 days a week. (USA and Canada).

  • Page 81: Contact Information (Europe)

    Buffalo Technology UK LTD 176 Backingham Avenue, Slough, Berkshire, SL1 4RD United Kingdom GENERAL INQUIRIES Email: sales@buffalo-technology.com TECHNICAL SUPPORT Buffalo Technology provides technical support in English, German, French, Italian, and Spanish. 0845 3511005 Austria 08101 0251552 Belgium 0787 99917 Denmark...

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