Aastra DT390 User Manual
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Aastra DT390 User Manual

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TD 92476EN
PRELIMINARY
User Manual
Aastra DT390 DECT Telephone
05 October 2012 / Ver. PG1

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Summary of Contents for Aastra DT390

  • Page 1 TD 92476EN PRELIMINARY User Manual Aastra DT390 DECT Telephone 05 October 2012 / Ver. PG1...

  • Page 2: Table Of Contents

    1 Introduction......................1 1.1 Abbreviations and Glossary ................1 1.2 Functions and Accessories .................. 1 2 Descriptions ......................3 2.1 The Cordless Telephone DT390 ................4 2.2 Chargers ......................4 2.2.1 Desktop Charger ..................4 2.2.2 Charging Rack ................... 5 2.3 Icons and Text in the Display ................
  • Page 3 User Manual TD 92476EN Aastra DT390 DECT Telephone PRELIMINARY 5.2 Incoming Call ....................18 5.2.1 Answer a Call ..................18 5.2.2 End a call ....................18 5.3 Outgoing Call ....................18 5.3.1 Pre-Dial ....................18 5.3.2 Dial a Number from the Call list ............... 18 5.3.3 Dial a Number from the Local Phonebook ..........
  • Page 4 User Manual TD 92476EN Aastra DT390 DECT Telephone PRELIMINARY 7.2.5 Central Phonebook .................. 29 7.2.6 Company phonebook ................30 7.3 Settings ......................31 7.3.1 Sound and Alert ..................31 7.3.2 Headset ....................32 7.3.3 Display ..................... 32 7.3.4 Time & Date .................... 32 7.3.5 Lock Settings ...................

  • Page 5: Introduction

    Aastra DT390 DECT Telephone PRELIMINARY Introduction This document describes features and settings available for the Cordless Telephone DT390. The cordless telephone is designed to be used in office environment and has high quality voice. For software download and parameter set up, read the following: •...
  • Page 6 User Manual TD 92476EN Aastra DT390 DECT Telephone PRELIMINARY Accessories Security chain Headset with microphone on boom Headset with microphone on cable 05 October 2012 / Ver. PG1...

  • Page 7: Descriptions

    TD 92476EN Aastra DT390 DECT Telephone PRELIMINARY Descriptions Figure 1. Description of the Cordless Telephone DT390. Soft keys Used with GUI Off-Hook key To answer a call and to pre-dial a number, and as a short cut to the Call list.

  • Page 8: The Cordless Telephone Dt390

    User Manual TD 92476EN Aastra DT390 DECT Telephone PRELIMINARY The Cordless Telephone DT390 IMPORTANT: The telephone may retain small magnetic objects around the mouthcap or earcap region. Case The plastic cover parts are made of durable PC/ABS material. Antenna The antenna is integrated inside the telephone.

  • Page 9: Charging Rack

    User Manual TD 92476EN Aastra DT390 DECT Telephone PRELIMINARY There are two desktop chargers available; one basic charger that will only charge the cordless telephone, and one with advanced functionality to download new software and synchronize parameters. The charger is delivered with a plug-in power supply and is connected into an ordinary wall socket.
  • Page 10 User Manual TD 92476EN Aastra DT390 DECT Telephone PRELIMINARY Icons “Signal strength” icon is visible when the cordless telephone is connected to a system. The staples shown in display depends on the signal strength. Full “Battery” icon is displayed in the upper right corner.

  • Page 11: Keys And Buttons

    User Manual TD 92476EN Aastra DT390 DECT Telephone PRELIMINARY Menu icons The ”Contacts” menu contains all names/numbers in the local phonebook. In addition, a company phonebook with up to 500 entries can be downloaded to the telephone. It is also possible to access a central phonebook from the "Contacts"...

  • Page 12: Soft Keys

    User Manual TD 92476EN Aastra DT390 DECT Telephone PRELIMINARY 2.4.6 Soft Keys Menu Soft keys Figure 4. Soft keys. The three Soft keys are located just beneath the display and the functions of each Soft key is indicated by text in the display just above the keys.

  • Page 13: Accessories

    User Manual TD 92476EN Aastra DT390 DECT Telephone PRELIMINARY Accessories 2.6.1 Belt Clips Two belt clip options are available: • Hinge-type clip The clip on the back of the handset is used to fasten the telephone to a belt or similar.

  • Page 14: Menu Tree

    User Manual TD 92476EN Aastra DT390 DECT Telephone PRELIMINARY Menu Tree Calls —> • Call 7891 01:30 • Call list —> 7827 03:35 —> • More • Time of call 7682 05:26 Edit number > • • Back 7845 20-Oct-11 >...

  • Page 15: Contacts

    User Manual TD 92476EN Aastra DT390 DECT Telephone PRELIMINARY Contacts • Call contact ——> • Search • From contact list > ——> • Add contact ——> • Name > • New • Work number > • From Call list >...

  • Page 16: Settings

    User Manual TD 92476EN Aastra DT390 DECT Telephone PRELIMINARY Settings • Sound & Alerts —> • Volume > • Internal call • Ring signals —> • External call • Callback • Vibrator alert —> • On • On if silent •...
  • Page 17 User Manual TD 92476EN Aastra DT390 DECT Telephone PRELIMINARY *) Visible if configured in the telephone via PDM/CPDM3. 05 October 2012 / Ver. PG1...

  • Page 18: In Call

    User Manual TD 92476EN Aastra DT390 DECT Telephone PRELIMINARY In Call The In Call menu can be accessed during an ongoing call by pressing the soft key "More". If the telephone is configured via PDM/CPDM3, it is possible to access a certain function in the In Call menu directly by pressing the right Soft key.

  • Page 19: Additional In Call Functions

    Aastra DT390 DECT Telephone PRELIMINARY 3.4.1 Additional In Call Functions Besides the default In Call functions, it is possible to define 10 extra system specific codes/ general purposes. See Configuration Manual, Aastra DT390/DT69x DECT Telephones, TD 92503EN. 05 October 2012 / Ver. PG1...

  • Page 20: Basic Operation

    When pressing the On-hook key , the telephone will vibrate and the display lights up. A dialog window DT390 Switch on? is displayed depending on which telephone that is used. Confirm by pressing "Yes". The telephone is in idle mode: Press and hold the On-hook key A dialog window Switch off? is displayed.

  • Page 21: Lock/Unlock The Telephone

    The default phone lock code (0000) can be changed to any 4 - 8 digit personalized code. If configured in the telephone, it is possible to call a pre-defined emergency number while the telephone is locked. See Configuration Manual, Aastra DT390/DT69x DECT Telephones, TD 92503EN. Enter the “Settings” menu.

  • Page 22: Calling

    User Manual TD 92476EN Aastra DT390 DECT Telephone PRELIMINARY Calling Open the Call List The 25 last received, dialled or missed calls are stored in a call list. Press the call list. Step with and select one of the numbers.

  • Page 23: Dial A Name From The Central Phonebook

    During A Call Note: Some of these functions are system dependent. The parameters are set up in the Portable Device Manager (PDM), see Configuration Manual, Aastra DT390/DT69x DECT Telephones, TD 92503EN. If the telephone is configured via PDM/CPDM3, it is possible to call a predefined emergency number while the handset/keypad is locked.

  • Page 24: Turn The Microphone On/Off During A Call

    User Manual TD 92476EN Aastra DT390 DECT Telephone PRELIMINARY Select "Call contact" for searching a local or company phonebook contact, or select "Central phonebook" for searching a central phonebook contact. Press "Select". 5.4.3 Turn the Microphone On/Off During a Call Press "More"...

  • Page 25: Transfer To New Call

    User Manual TD 92476EN Aastra DT390 DECT Telephone PRELIMINARY 5.4.8 Transfer to New Call Press "More" during the call. Select "Transfer to new call" Press "Select". Dial the number to the person you want to transfer the call to. Press to transfer the call.

  • Page 26: 5.4.10 Call Back

    User Manual TD 92476EN Aastra DT390 DECT Telephone PRELIMINARY 5.4.10 Call Back To enable call back when a call is made to a busy telephone, and to be altered when the telephone is free, do as follows: Press "More" during the call.

  • Page 27: 5.4.13 Dtmf

    User Manual TD 92476EN Aastra DT390 DECT Telephone PRELIMINARY Note: It is possible to reject a second call by pressing the "Decline" soft key. The second caller will hear a busy tone, and the call will be logged as a missed call in the handset.

  • Page 28: Voice Mail

    "Voice mail number not defined" is displayed. Follow the given instruction in the voice mail. Note: Some systems requires that the mailbox extension number is downloaded to the telephone, see Configuration Manual, Aastra DT390/DT69x DECT Telephones, TD 92503EN. 05 October 2012 / Ver. PG1...

  • Page 29: Contacts

    User Manual TD 92476EN Aastra DT390 DECT Telephone PRELIMINARY Contacts The telephone has a local phonebook with 250 entries, where names and numbers freely can be added, deleted, and edited by the user. The phonebook lists all names in alphabetical order, where three numbers can be added for each contact; work number, mobile number, and other number.

  • Page 30: Menu Operation

    User Manual TD 92476EN Aastra DT390 DECT Telephone PRELIMINARY Menu Operation 13:00 Contacts Calls Settings Select Back Figure 6. The Main Menu. Calls Enter the menu by pressing the “Menu” soft key. Select in the menu. Press "Select". 7.1.1 Call List Select Call list, and step with the to scroll in the list.

  • Page 31: Missed Calls

    10 extra system specific call services - with or without automatic disconnection. The parameters are set up in the Portable Device Manager (PDM), see Installation and Operation Manual, Portable Device Manager (PDM), Windows version, TD 92681EN and Configuration Manual, Aastra DT390/DT69x DECT Telephones, TD 92503EN. Absence Handling The reason for being absent, and the return time can be specified here.

  • Page 32: Contacts

    User Manual TD 92476EN Aastra DT390 DECT Telephone PRELIMINARY Divert Internal/External calls The user can divert calls to another extension. Step to the Call services menu with the and press the Soft key "Select". Select "Divert calls". Select "Internal/External". Select "Activate".

  • Page 33: Edit Contact

    User Manual TD 92476EN Aastra DT390 DECT Telephone PRELIMINARY Select "Add contact". Select "From call list". Select number in the list. Press "Add". Select "Work Number", "Mobile number", or "Other number". Press "Select". Press "Add". Enter name of the contact, see 2.5 Alphanumeric Keys...

  • Page 34: Company Phonebook

    User Manual TD 92476EN Aastra DT390 DECT Telephone PRELIMINARY Search by name Enter the menu by pressing the “Menu” soft key. Select in the menu. Select "Central phonebook". Select "Search by name". Enter First name and/or Last name. Press "Search". The search result will be displayed.

  • Page 35: Settings

    User Manual TD 92476EN Aastra DT390 DECT Telephone PRELIMINARY Settings 7.3.1 Sound and Alert Adjust the Ring Volume Enter the menu by pressing the "Menu" soft key. Select in the menu. Select “Sound & Alerts”. Select “Volume”. Step with to increase/decrease the volume.

  • Page 36: Headset

    This is done in the PDM, see Configuration Manual, Aastra DT390/DT69x DECT Telephones, TD 92503EN. If an own profile is configured in the PDM, it will be selectable in the menu.

  • Page 37: Lock Settings

    Note: It is possible to answer/close an incoming call while keypad is locked. If configured in the PDM, it is also possible to call an emergency call while the keypad is locked. See Configuration Manual, Cordless Telephones DT690/DT390, TD 92503GB. 05 October 2012 / Ver. PG1...

  • Page 38: Answering

    The default phone lock code (0000) can be changed to any 4 - 8 digit personalized code. If configured in the handset, it is possible to call a pre-defined emergency number while the handset is locked. See Configuration Manual, Aastra DT390/DT69x DECT Telephones, TD 92503EN.

  • Page 39: Change The Menu Language

    User Manual TD 92476EN Aastra DT390 DECT Telephone PRELIMINARY Answering behaviour Enter the menu by pressing the "Menu" soft key. Select in the menu. Select “Answering”. Select "Answering behaviour". Select "Automatically" and/or "Loudspeaking". Press "Change" to change the setting. The check box will be marked.
  • Page 40 User Manual TD 92476EN Aastra DT390 DECT Telephone PRELIMINARY Switch off While Charging When the cordless telephone is placed in the charger it can be switched off while it is charging. When it is removed from the charger it will switch on again.

  • Page 41: 7.3.10 System

    A handset can subscribe to an IP-DECT system automatically if the following are fulfilled: • The IP-DECT system is configured for Easy Registration, see Installation and Operation Manual, IP-DECT Base Station for Aastra. • The handset’s extension number and IPEI are registered in the IP-DECT system, see the corresponding manual for the IP-DECT system.
  • Page 42 User Manual TD 92476EN Aastra DT390 DECT Telephone PRELIMINARY Enter PARK code (max. 31 digits). The PARK code may not be needed if there is no alien DECT system within the coverage area. Enter AC code. The AC code length must be between 4 - 8 digits.
  • Page 43 User Manual TD 92476EN Aastra DT390 DECT Telephone PRELIMINARY Rename System It is possible to change the name of the system in the telephone. Enter the menu by pressing the "Menu" soft key. Select in the menu. Select "System". Select "Rename System".

  • Page 44: Advanced Functions

    Advanced Functions Admin menu The telephone has a hidden menu for system administrators, see Configuration Manual, Aastra DT390/DT69x DECT Telephones, TD 92503EN. The Admin menu contains: • Software and hardware information, IPEI/IPDI and User ID. • DECT link and system information •...

  • Page 45: System Handling

    System Handling Software Upgrade and Additional Features Software and parameters in the cordless telephone DT390 can be upgraded by using the r PDM or CPDM3. See Installation and Operation Manual, Portable Device Manager (PDM), Windows Version, TD 92681EN and Installation and Operation Manual, CPDM3, TD 92792EN.

  • Page 46: Troubleshooting

    User Manual TD 92476EN Aastra DT390 DECT Telephone PRELIMINARY Troubleshooting This section contains information on how to solve common operational problems, and warnings you may receive. Go through the following lists if you encounter any problems. If this checklist does not solve the problem, contact your system administrator.
  • Page 47 User Manual TD 92476EN Aastra DT390 DECT Telephone PRELIMINARY SERVICE NEEDED There is a communication Send the telephone for service. Hardware error problem between components in the telephone. Note: This display message is only shown in English SERVICE NEEDED Easy replacement procedure Send the telephone for service.

  • Page 48: Operation Notice

    User Manual TD 92476EN Aastra DT390 DECT Telephone PRELIMINARY Operation Notice 11.1 Accessibility and Voice Quality The base network is not always available. If you do not get in contact with your system, contact your system administrator. For best voice quality, avoid positioning near computer, radio or similar equipment.

  • Page 49: Maintenance

    User Manual TD 92476EN Aastra DT390 DECT Telephone PRELIMINARY Maintenance 12.1 Charge the Battery Place the telephone in the desktop charger or in the rack charger. The battery is being charged when the LED on the telephone is steady orange. When the battery is fully charged the LED will be green.

  • Page 50: 12.3 Attach The Hinge-Type Clip

    User Manual TD 92476EN Aastra DT390 DECT Telephone PRELIMINARY 12.3 Attach the Hinge-type Clip Attach the hinge-type clip as described in the illustration below. Figure 8. Attach the hinge-type clip into position. 12.4 Attach the Swivel-type Clip Attach the swivel-type clip as described in the illustration below.

  • Page 51: Related Documents

    Related Documents Configuration Manual, Aastra DT390/DT69x DECT Telephones, TD 92503EN Data Sheet, Aastra DT390 DECT Telephone, TD 92446EN Quick Reference Guide, Aastra DT390 DECT Telephone, TD 92531EN Installation and Operation Manual, Portable Device Manager (PDM), Windows Version, TD 92681EN Installation and Operation Manual, CPDM3, TD 92792EN...

  • Page 52: Document History

    User Manual TD 92476EN Aastra DT390 DECT Telephone PRELIMINARY Document History For details in the latest version, see change bars in the document. Version Date Description 09 September 2008 First release of document. 23 February 2009 Editorial changes Chapter "Change PIN code” removed.

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