Troubleshooting Tips; Before You Call For Service - GE JVM1190 Owner's Manual

Before you call for service...

Troubleshooting Tips

Save time and money! Review the charts on the following pages
first and you may not need to call for service.
Problem
Oven will not start
Control panel lighted,
yet oven will not start
"PLEASE INSERT PROBE"
appears on display
"BAD PROBE" appears
on display
Floor of the oven is warm,
even when the oven has
not been used
Possible Causes
A fuse in your home
may be blown or the
circuit breaker tripped.
Power surge.
Plug not fully inserted
into wall outlet.
Door not securely closed.
START pad not pressed
after entering cooking
selection.
Another selection entered
already in oven and
CLEAR/OFF pad not
pressed to cancel it.
Cooking time not entered
after pressing TIME COOK.
CLEAR/OFF was pressed
accidentally.
Food weight not entered
after selecting Auto Defrost.
Probe has been
forgotten or not
inserted properly.
The probe has not been
completely inserted
into the wall receptacle.
The probe is defective.
The cooktop light is
located below the oven
floor. When the light
is on, the heat it
produces may make the
oven floor get warm.
What To Do
Replace fuse or reset
•
circuit breaker.
Unplug the microwave
•
oven, then plug it back in.
Make sure the 3-prong
•
plug on the oven is fully
inserted into wall outlet.
Open the door and close
•
securely.
Press START.
•
Press CLEAR/OFF.
•
Make sure you have
•
entered cooking time
after pressing TIME COOK.
Reset cooking program
•
and press START.
Make sure you have
•
entered food weight
after selecting Auto Defrost.
Insert the probe properly
•
into the wall receptacle.
Insert the probe properly
•
into the wall receptacle.
Replace the probe.
•
This is normal.
•
49