NEC Express5800/320Ma User Manual
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NEC Express5800/320Ma User Manual

NEC Express5800/320Ma User Manual

Virtual technician module
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Express5800/320Ma:
Virtual Technician Module User's Guide
NEC Solutions (America), Inc.
NR561

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  • Page 1 Express5800/320Ma: Virtual Technician Module User’s Guide NEC Solutions (America), Inc. NR561...
  • Page 2 Software described in NEC (a) is the property of NEC and/or its licensees, (b) is furnished only under license, and (c) may be copied or used only as expressly permitted under the terms of the license.

  • Page 3: Table Of Contents

    What You Can Do on the Server Info Tab What You Can Do on the SSL Tab What You Can Do on the Troubleshoot Server Tab Express5800/320Ma Documentation 2. Connecting to a VTM Console Prerequisites for Using the VTM Console...
  • Page 4 The iSCSI Server Target Configuration Dialog Box 4-16 Viewing a Snapshot of the Last Screen Before an ASR Event 4-16 5. Viewing the VTM Configuration Viewing VTM Information Viewing the Status of the Connection to the System Express5800/320Ma: Virtual Technician Module User’s Guide...
  • Page 5 Contents Viewing the Network Settings Rebooting the VTM 6. Configuring SSL for VTM Access Overview of SSL Setting the VTM to Use a Standard Login Setting the VTM to Use SSL Requesting a Signed Server Certificate Uploading a Signed Server Certificate Viewing the Server Certificate Configuring an Expiration Notification Appendix A.
  • Page 6 Contents Express5800/320Ma: Virtual Technician Module User’s Guide...

  • Page 7: Preface

    Preface Purpose of This Manual The Express5800/320Ma: Virtual Technician Module User’s Guide documents how to use the Virtual Technician Module (VTM) console, a Web-based interface used to remotely monitor Express5800/320Ma systems and diagnose system problems. Audience This manual is intended for Express5800/320Ma system administrators, especially those who troubleshoot an Express5800/320Ma system from a remote location.
  • Page 8 Pass a pointer for the NotificationFilter parameter • The monospace font indicates sample program code and output, including message text. For example: #include <iostream.h> The operation completed successfully. viii Express5800/320Ma: Virtual Technician Module User’s Guide...

  • Page 9: Getting Help

    Preface Getting Help If you have a technical question about Express5800/320Ma hardware or software, try these online resources first: • Online support from NEC Technical Support. You can find the latest technical information about an Express5800/320Ma through online product support at the...
  • Page 10 Preface Express5800/320Ma: Virtual Technician Module User’s Guide...

  • Page 11: Introduction To Vtms And The Vtm Console

    Overview of the VTM and VTM Console The Virtual Technician Module (VTM) is an adapter with firmware, which is an add-on part of an Express5800/320Ma system. The firmware on the VTM enables authorized system administrators to manage and diagnose the system from the local system or, more typically, from a remote system.

  • Page 12: Vtm System Operation And Configuration

    You know the user ID and password for the VTM account. For information about connecting phone and Ethernet lines to the VTMs and configuring the user ID, see the Express5800/320Ma ActiveService Network Configuration Guide. For information about the user ID and password, see “Logging On...

  • Page 13: What You Can Do Using The Vtm Console

    You can dial in to the VTM console through a modem or, if the VTMs are connected to a network, you can connect to the VTM over your intranet. If you have a service contract with NEC Solutions (America), Inc. or an authorized service representative, set up an...

  • Page 14: Status Bar

    A status bar (see Figure 1-2) at the bottom of each Web page displays the following connection information about the VTM and Express5800/320Ma system: • VTM you are logged in to (Primary or Secondary) and whether one or both VTMs are operating (Simplexed or Duplexed, respectively) •...

  • Page 15: Description Of The Vtm Console Tabs

    (AVR) and remote storage. AVR enables you to control the video, keyboard, and mouse of the Express5800/320Ma system remotely. Remote storage enables you to connect up to three storage devices or image files from a remote management PC to the host system.

  • Page 16: What You Can Do On The Card Info Tab

    View the status of the connection between the VTM and the system • View the network settings What You Can Do on the Server Info Tab The Server Info tab displays information about the Express5800/320Ma system that has been set on the host using the ftServer Management Console (ftSMC).

  • Page 17: What You Can Do On The Troubleshoot Server Tab

    From the VTM console as a Help system • In the Express5800/320Ma Help and Manuals folder on the system desktop, which also contains all other documents for the specific model of Express5800/320Ma system on which the Help system is installed You can view the documents in the Help system or open them in PDF format for viewing or printing.
  • Page 18 Use the Contents tab to view a list of the topics in the Help. Use the Index tab to look up keywords to find information. Use the Search tab to find information that contains a specific word. Express5800/320Ma: Virtual Technician Module User’s Guide...

  • Page 19: Connecting To A Vtm Console

    VTM console. This account is listed in ftSMC as the SMM ASN Hub ID. Access to the ASN requires a service contract with NEC Solutions (America), Inc. or an authorized service representative, and is implemented across a modem or over the Internet.

  • Page 20: Installing The Jre And Setting The Browser Options

    Figure 2-1. Internet Options to Set for Using the VTM Console 4. Click OK to apply the settings. You must restart the system for these settings to take effect. Related Topic • “Prerequisites for Using the VTM Console” Express5800/320Ma: Virtual Technician Module User’s Guide...

  • Page 21: Overview Of How To Use The Vtm Console

    Consider creating a Web page that contains a list of updated IP addresses for the VTMs in your network. Providing this information on an accessible Web page enables system administrators of Express5800/320Ma systems to more quickly connect to a VTM and diagnose system problems.

  • Page 22: Logging On To The Vtm Console

    If you have a service contract with NEC Solutions (America), Inc. or an authorized service representative, do not change the SMM ASN Hub ID or SMM ASN Hub Password unless advised to do so by the NEC Technical Support. Express5800/320Ma: Virtual Technician Module User’s Guide...
  • Page 23 Logging On to the VTM Console An indicator in the bottom left of the login page shows whether you are logging in to the primary VTM secondary VTM. To log on to the peer VTM (the VTM not currently displayed on the login page), click To Peer. N O T E Log on to the primary VTM to access all the VTM console functionality.

  • Page 24: Logging Out Of The Vtm Console

    The VTM login page opens, where you can log on again when you are ready. Although you are still connected to the VTM after logging out, authorized users can access the Express5800/320Ma system by logging in to the VTM console if they supply the correct user ID and password.

  • Page 25: Problem: Lan Settings In The Browser Are Using A Proxy Server

    Troubleshooting Connections to a VTM To reset the security setting for specific VTMs 1. On the Internet Explorer Tools menu, click Internet Options. 2. Click the Security tab. 3. Click the Local intranet icon, and then click Sites. 4. In the Local intranet dialog box, click Advanced. 5.
  • Page 26 Troubleshooting Connections to a VTM Express5800/320Ma: Virtual Technician Module User’s Guide...

  • Page 27: Reviving A System That Is Not Responding

    Chapter 3 Reviving a System That Is Not Responding “When the System Fails to Start” on page 3-1 topic describes what you can do when a fault-resilient boot has not successfully started the operating system. The following topics explain how to use the VTM console to revive a system when the operating system is no longer responding: •...

  • Page 28: Restoring The Default Bios Setup Options

    Related Topic • “Restoring the Default BIOS Setup Options” When the System Is No Longer Responding When the operating system on an Express5800/320Ma system has been operational but ceases to respond to user actions, the system controller automatically performs a state-sensitive recovery (SSR) to try to restore the operating system.

  • Page 29: Performing A Non-Maskable Interrupt

    • “Powering On the System” Performing a Non-Maskable Interrupt If the Express5800/320Ma system is not responding, but the operating system is running, perform a non-maskable interrupt (NMI) from the console. An NMI saves the contents of memory to a dump file, and then restarts the operating system.

  • Page 30: Resetting The Operating System

    “Powering Off the System from the Manage Tab” • “Forcing the System to Power Off” Resetting the Operating System If the Express5800/320Ma system is not responding, and you have already performed non-maskable interrupt (NMI), try a hard reset from the console. In this process,...

  • Page 31: Powering Off The System From The Manage Tab

    VTM console to start up and shut down the Express5800/320Ma system. When the system is booting or running, a green indicator and the text Server Power is ON are displayed in the Front Panel group box. Otherwise, Server Power is OFF is displayed, and the indicator is gray.

  • Page 32: Forcing The System To Power Off

    “Powering Off the System from the Manage Tab” Powering On the System When standby power is on, you boot the Express5800/320Ma system by clicking either ftServer Power Button on the Manage tab or ftServer Power On on the Troubleshoot Server tab. These buttons work the same way as tapping the power button on the front panel of the computer.

  • Page 33: Viewing The System Configuration

    Viewing the System Configuration Before you boot the system, make sure that: • AC power is being applied to the system. • The monitor and any other peripheral devices are turned on. For more information about operating the system hardware, refer to the operation and maintenance guide for your system.

  • Page 34: Viewing The System Event Log

    Viewing the System Event Log Viewing the System Event Log The system event log is a list of recorded Express5800/320Ma system and events that you can view on the VTM console to diagnose system problems. See Figure 3-1 for an illustration of the system event log as displayed in the VTM console. Both the...

  • Page 35: Understanding A State-Sensitive Recovery

    (FRB), which takes both CPUs offline and tries to boot the system. Dump information is lost during this process. For information about how to retrieve dump files, see the Express5800/320Ma: System Administrator’s Guide or the online Help for ftServer Management Console (ftSMC).
  • Page 36 Because an FRB powers off CPU and I/O elements to restore the system, dump files cannot be recovered to diagnose the reason for the system problem. Related Topics • “Understanding a State-Sensitive Recovery” • “When the System Is No Longer Responding” 3-10 Express5800/320Ma: Virtual Technician Module User’s Guide...

  • Page 37: Using Avr

    Windows desktop. For example, you can log on to the VTM over your local area network (LAN) while NEC Technical Support or other authorized service representative dials in, and you can each have your own AVR sessions open.

  • Page 38: Starting And Ending An Avr Session

    Starting and Ending an AVR Session If you start an Advanced Video Redirection (AVR) session and you are inactive for a period of time, or if the Express5800/320Ma system shuts down, the AVR session ends. To start an AVR session 1. On the console, click the Manage tab, and then click Advanced Video Redirection.

  • Page 39: Managing Avr Sessions

    Managing AVR Sessions Managing AVR Sessions The menus on the Advanced Video Redirection window control the way data is captured on the monitor of the Express5800/320Ma system during an Advanced Video Redirection (AVR) session. See the following for descriptions of the tasks that you can perform using these menus: •...

  • Page 40: Setting Video Capture Parameters In An Avr Session

    1. N O T E If you are using any compression scheme, do not rely on colors for information. For example, in ftServer Management Console (ftSMC), icons may appear dimmed instead of bright yellow. Express5800/320Ma: Virtual Technician Module User’s Guide...
  • Page 41 Managing AVR Sessions Table 4-1. Selecting Compression Modes for AVR Sessions Mode Performance Bandwidth Image Quality No compression Lowest Highest Highest Fast compression1 Fastest Medium Lowest Fast compression2 Fast Lowest Lowest Good quality Compression1 Medium Medium Best quality compression1 Medium Medium Good Best quality compression2...

  • Page 42: Setting Languages For An Avr Session

    “Setting AVR to Use Typing Mode” • “Managing AVR Sessions” Setting AVR to Use Typing Mode The Typing Mode menu option ensures that the Express5800/320Ma system correctly recognizes keys that you press during an Advanced Video Redirection (AVR) session. Typically, when you press a key on your keyboard, both the actions of pressing the key and releasing the key are sent separately over the Internet.

  • Page 43: Using The Virtual Keyboard

    Express5800/320Ma system. The virtual keyboard is based on the language used by the remote computer (the server) and specified for the AVR session in the Language Selection dialog box.

  • Page 44: Using Ssl For Keyboard Entries In An Avr Session

    Restoring Mouse Behavior If your mouse is not functioning properly in an Advanced Video Redirection (AVR) session, you can restore the mouse to proper functioning by having it use the mouse settings from the host. Express5800/320Ma: Virtual Technician Module User’s Guide...

  • Page 45: Hiding The Client Computer's Cursor In An Avr Session

    Although Advanced Video Redirection (AVR) sessions are typically used to enter data on the Express5800/320Ma system using the remote keyboard, you can set the session to prevent keyboard entry and to allow only viewing of the server’s desktop from the console.

  • Page 46: Troubleshooting Avr Sessions

    You can use this storage device to install, copy, or move files to and from the Express5800/320Ma system. You can mount up to three different storage devices on the system simultaneously. The...

  • Page 47: Configuring A Cd-Rom Or Floppy Disk Drive As A Remote Storage Device

    Remote Storage Device This procedure explains how to configure a local CD-ROM or floppy disk device as a remote storage device that you can mount on the Express5800/320Ma system. See “Configuring and Connecting Remote Storage Devices” on page 4-10 for general information about configuring devices to mount on the host.

  • Page 48: Configuring A Local Iso Image File As A Remote Storage Device

    This procedure explains how to configure an ISO image file as a remote storage device that you can mount on the Express5800/320Ma system. N O T E Configuring the image file is different from connecting it to the host. See “Connecting a Configured Local Storage...

  • Page 49: Connecting A Configured Local Storage Device To The Host

    Connecting a Configured Local Storage Device to the Host Use this procedure to connect the configured local devices or images to the Express5800/320Ma system. Since the connection process connects all the local devices and images that have been configured, ensure that you configure all the devices or images at one time before connecting.

  • Page 50: Disconnecting A Device From The Host

    • “Disconnecting a Device from the Host” Disconnecting a Device from the Host Use the following procedure to disconnect a local device from the Express5800/320Ma system. C A U T I O N Failure to use this procedure can cause unpredictable results in the operating system.

  • Page 51: Removing A Configured Device

    (connect it to an iSCSI session). Opening a Configured Device You can open a connection again if you need to reconnect it to the Express5800/320Ma system. Opening a connection assigns a previously configured device to an available iSCSI session. To open a configured device 1.

  • Page 52: The Iscsi Server Target Configuration Dialog Box

    No ASR Screen Available is displayed. To view a snapshot at an ASR event • Click the Manage tab, and then click ASR Screenshot. Related Topic • “When the System Is No Longer Responding” 4-16 Express5800/320Ma: Virtual Technician Module User’s Guide...

  • Page 53: Viewing The Vtm Configuration

    Chapter 5 Viewing the VTM Configuration The Card Info tab on the VTM console displays configuration information. The following topics explain how to perform tasks from the Card Info tab: • “Viewing VTM Information” • “Viewing the Status of the Connection to the System” •...

  • Page 54: Viewing The Status Of The Connection To The System

    IP Address. IP address used for the PPP connection between the Express5800/320Ma system and the VTM. • Netmask. Subnet mask number for the PPP connection. 3. When you finish viewing the settings, click Close. Related Topic • “VTM System Operation and Configuration” Express5800/320Ma: Virtual Technician Module User’s Guide...

  • Page 55: Rebooting The Vtm

    Rebooting the VTM Rebooting the VTM Reboot the Virtual Technician Module (VTM) after you upload a new SSL certificate. To reboot the VTM 1. Click the Card Info tab, and then click Reboot VTM. 2. On the Confirmation dialog box, click OK. You are logged out of the VTM console and returned to the login page, where you log on again.
  • Page 56 Rebooting the VTM Express5800/320Ma: Virtual Technician Module User’s Guide...

  • Page 57: Configuring Ssl For Vtm Access

    “Uploading a Signed Server Certificate” Setting the VTM to Use a Standard Login By default, users log on to the VTM console using standard login, in which data sent between you and the Express5800/320Ma system is not encrypted. Configuring SSL for VTM Access...

  • Page 58: Setting The Vtm To Use Ssl

    CA on your browser, select Enforce Client Certificate, in the Certificate Authority Certificate group box, to force administrators of the Express5800/320Ma system to use this certificate when they connect to the VTM. Express5800/320Ma: Virtual Technician Module User’s Guide...

  • Page 59: Requesting A Signed Server Certificate

    Requesting a Signed Server Certificate Request a signed server certificate if your server certificate is expiring, or if you want to use your own certificate instead of the default one that NEC Solutions (America), Inc. provides. After requesting a signed certificate, you must...

  • Page 60: Uploading A Signed Server Certificate

    5. To have the system start using the new signed server certificate, click the Card Info tab, and then click Reboot VTM. Related Topics • “Setting the VTM to Use SSL” • “Requesting a Signed Server Certificate” • “Viewing the Server Certificate” Express5800/320Ma: Virtual Technician Module User’s Guide...

  • Page 61: Viewing The Server Certificate

    Viewing the Server Certificate Viewing the Server Certificate You can view the server certificate that the system will use after you reboot the VTM. To view the server certificate 1. Click the SSL tab to open the SSL page. 2. In the Server Certificate group box, click View. 3.
  • Page 62 Configuring an Expiration Notification Express5800/320Ma: Virtual Technician Module User’s Guide...

  • Page 63: Appendix A. Post And Online Diagnostic Codes

    POST and Online Diagnostic Codes Power-on self-test (POST) online diagnostic codes for Express5800/320Ma 3.2 GHz and 3.6 GHz systems are hexadecimal values that indicate a test or initialization routine. The codes appear on the Server Info page of the console.
  • Page 64 Initialize the local bus IDE. Initialize power management. Load alternate registers with initial POST values. Restore CPU control word during warm boot. Initialize PCI bus mastering devices. Initialize the keyboard controller. Calculate the BIOS ROM check sum. Express5800/320Ma: Virtual Technician Module User’s Guide...
  • Page 65 POST Codes Initialize the cache before determining the amount of memory. Initialize the 8254 timer. Initialize the 8237 DMA controller. Reset the programmable interrupt controller. Test the DRAM refresh rate. Test the 8742 keyboard controller. Set the extra segment (ES) register to 4GB. Enable the A20 line.
  • Page 66 CMOS test. Reinitialize the registers. Warm start shutdown. Reinitialize the chipset. Shadow system BIOS ROM. Reinitialize cache. Autosize cache. Initialize server debug. Configure the advanced chipset registers. Load the alternate register with CMOS values. Express5800/320Ma: Virtual Technician Module User’s Guide...
  • Page 67 POST Codes Read hardware. Test the extended memory for ROM Pilot. Check the speed of the processor. Initialize the extended memory for ROM Pilot. Initialize the interrupt vectors. Set the BIOS interrupt. Initialize the POST device. Check the ROM copyright notice. Initialize support for the intelligent input/output bus by initializing global variables used by related code.
  • Page 68 Set key click if enabled. Initialize the USB. Enable the keyboard. Initialize 1394 high performance serial bus. Test for unexpected interrupts. Initialize the POST display service. Display the prompt “Press F2 to enter SETUP.” Disable the CPU cache. Express5800/320Ma: Virtual Technician Module User’s Guide...
  • Page 69 POST Codes Test RAM between 512 and 640 KB. Test base memory address. Test extended memory. Test external memory address lines. Jump to user patch 1. Configure the advanced cache registers. Initialize the multiprocessor API. Enable external and CPU caches. Set up the System Management Mode area.
  • Page 70 L1 cache. Initialize the timers reference. Initialize the floppy drive and the LPT port. Determine the size of the memory and set up the MCH. Determine whether to force crisis recovery. Express5800/320Ma: Virtual Technician Module User’s Guide...
  • Page 71 POST Codes Perform a checksum of the BIOS. Start executing the main BIOS. Initialize the BIOS data area. Enable nonmaskable interrupts. Initialize the extended BIOS data area. Test and initialize the PS/2 mouse. Initialize the floppy disk controller. Determine the disk format. Determine the number of ATA drives.
  • Page 72 Set up power management. Initialize the security engine. Enable hardware interrupts. Determine the number of ATA disk drives. Set the time of day. Check the key lock. Initialize the typematic rate. Erase the F2 prompt. A-10 Express5800/320Ma: Virtual Technician Module User’s Guide...
  • Page 73 POST Codes Scan for F2 keystroke. Enter SETUP. Clear the boot flag. Check for errors. Inform ROM pilot that POST has ended. POST done: prepare to boot the operating system. Store enhanced CMOS. Issue one short beep before booting the operating system. Terminate quiet boot.
  • Page 74 Initialize the POST error manager. Initialize error logging. Initialize error display functions. Initialize the system error handler. Test plug-and-play dual CMOS. Initialize the note dock. Initialize the note dock late. Force calculation of checksum. A-12 Express5800/320Ma: Virtual Technician Module User’s Guide...
  • Page 75 POST Codes Calculate an extended checksum. Check the serial key. Initialize the ROM and the RAM. Initialize serial video. Initialize ATA drives. Initialize light pen, if present. Test XBDA (Extended BIOS Data Area). C005 Disable MTRR. C006 Enable MTRR. C007 Set CRC seed.
  • Page 76 Verify that the chipset, fault tolerant switch, and PXH registers are set up correctly. C031 Initialize the chipset, fault tolerant switch, and PXH registers. C032 Enable the ROM cache. C033 Initialize the chipset, fault tolerant switch, and PXH registers again. C034 Set up the MAC address. A-14 Express5800/320Ma: Virtual Technician Module User’s Guide...

  • Page 77: Server Bios Post Codes

    POST Codes C040 Determine which BMC is primary (master). C123 Perform a fast set up of the RAM. CEO8 Set failure period. D001 Start AP (application processor) BIST (built-in self test). FFFF Standalone POST table end. Server BIOS POST Codes Check boot type.
  • Page 78 Display the number of messages in the error log. Initialize interrupt vectors. Initialize the BIOS stack. Unknown interrupt. Set up area of memory reserved for data. Get CPU properties. Switch POST tables. Initialize the POST code card. A-16 Express5800/320Ma: Virtual Technician Module User’s Guide...

  • Page 79: Bios Boot Block Post Codes

    POST Codes Check Firstware (enhanced BIOS). Initialize the Alert Standard Format (ASF) interface. Initialize the IPMI interface. Initialize PCIE. BIOS Boot Block POST Codes Initialize the chipset. Initialize the bridge. Initialize the CPU. Initialize the system timer. Initialize the system I/O. Check for recovery boot.
  • Page 80 Initialize memory type. Initialize memory size. Shadow the boot block. Test the system memory. Initialize OEM special code. Initialize interrupt vectors Initialize the real-time clock. Initialize video. Initialize beeper. Initialize boot. Clear the huge segment. A-18 Express5800/320Ma: Virtual Technician Module User’s Guide...

  • Page 81: Online Diagnostic Test Codes

    Online Diagnostic Test Codes Start the operating system. Initialize the USB controller. Initialize security. Online Diagnostic Test Codes The following topics describe the codes for online diagnostic tests, which are performed when the system boots, when a CPU or I/O element is brought back into service, and when initiated by a system administrator.
  • Page 82 Verify that the timing settings are correct for the installed DIMM modules. D230 Perform pattern tests on the memory. D310 Test the registers of the PCI ASICs. D330 Test for parity errors on the PCI-to-PCI bus. D340 Test the fault tolerant switch interface. A-20 Express5800/320Ma: Virtual Technician Module User’s Guide...

  • Page 83: I2C Bus Diagnostic Test Codes

    Online Diagnostic Test Codes D341 Test the PCI Express channel status. D342 Test the CPU side of the fault tolerant switch ASIC for errors. D343 Enable the error registers on the CPU side of the fault tolerant switch ASIC. I2C Bus Diagnostic Test Codes The following tests are performed on the I2C bus.

  • Page 84: Primary I/O Element Diagnostic Test Codes

    Test the SMI interrupt. D590 Test the NMI interrupt. D591 Test the INTR interrupt. D592 Test the A20 interrupt. D593 Test the NMI. D595 Test whether the BMC can initiate an NMI interrupt. A-22 Express5800/320Ma: Virtual Technician Module User’s Guide...
  • Page 85 Online Diagnostic Test Codes D597 Test the BMC KCS interrupt. D5A0 Test the IRQ0 interrupt (timer). D5A1 Test the IRQ1 interrupt (keyboard). D5A2 Test the IRQ4 interrupt (UART). D5A3 Test the IRQ8 interrupt (RTC). D5A4 Test the IRQ12 interrupt (mouse). D5A5 Test the IRQ14 interrupt (IDE).
  • Page 86 Test the fault tolerant switch crosslink. D660 Perform a sanity test on the fault tolerant switch HPC. D700 Test the PIIX ISA registers. D701 Test the PIIX IDE register. D702 Test the PIIX USB register. A-24 Express5800/320Ma: Virtual Technician Module User’s Guide...
  • Page 87 Online Diagnostic Test Codes D703 Test the PIIX PM register. D704 Test the PCI bus. D720 Test the timers. D721 Test the real-time clock. D722 Test the real-time clock crystal. D730 Test direct memory access to the serial I/O port. D740 Test the loopback interface to the serial I/O port.
  • Page 88 On the primary I/O element, initiate the Gigabit Ethernet PROM checksum test. D826 Test the interface to the Ethernet PHY identifier (function 1). D827 Test the Ethernet interrupt (function 1). D828 Test the Ethernet loopback (function 1). A-26 Express5800/320Ma: Virtual Technician Module User’s Guide...
  • Page 89 Online Diagnostic Test Codes D830 Verify that reads and writes can be made to the PCI configuration space for the video controller. Verify that reads and writes can be made to the memory-mapped registers for the video controller. D831 On the primary I/O element, fill the embedded video memory with a data pattern. Verify the data pattern and perform binary inversion.
  • Page 90 Test PXH hot-plug controller slot power. DC00 Test PCI-card ASIC interface in the BIOS boot-block. DC04 Test the PCI bus interface. DC06 On the primary I/O element, log early boot block errors. DC50 Test the ISA bus. A-28 Express5800/320Ma: Virtual Technician Module User’s Guide...

  • Page 91: Secondary I/O Element Diagnostic Test Codes

    The following tests are performed on the secondary I/O element. E481 Initiate the IDPROM checksum test on the secondary I/O element. E580 Initiate a diagnostic test of an interrupt that is specific to Express5800/320Ma systems. E581 Initiate the SMI interrupt diagnostic test.
  • Page 92 Initiate the Serial loopback (Port 2) diagnostic test. E745 Test the SIO (super input-output) interface to the LPC (low-pin count) bus. E801 Initiate the Ethernet controller PCI interface diagnostic test. E805 Initiate the Ethernet controller interrupt diagnostic test. A-30 Express5800/320Ma: Virtual Technician Module User’s Guide...
  • Page 93 Online Diagnostic Test Codes E806 Initiate the Ethernet BAR decoding check diagnostic test. E808 Initiate the Ethernet PHY OUI verification diagnostic test. E809 Initiate the Ethernet EEPROM diagnostic test. E820 Initiate the Ethernet (Gigabit) PCI interface diagnostic test. E821 Initiate the Ethernet (Gigabit) PHY OUI verification diagnostic test. E823 Initiate the Ethernet (Gigabit) interrupt diagnostic test.
  • Page 94 Test the PCI-X-to-PCI bridge interface. E920 Test the PXH hot-plug controller. E921 Test the PXH hot-plug controller interrupt. E922 Test the PXH hot-plug controller slot power. EB02 Initiate the secondary I/O diagnostic test. A-32 Express5800/320Ma: Virtual Technician Module User’s Guide...
  • Page 95 Online Diagnostic Test Codes EB03 Finish secondary I/O diagnostic test. POST and Online Diagnostic Codes A-33...
  • Page 96 Online Diagnostic Test Codes A-34 Express5800/320Ma: Virtual Technician Module User’s Guide...

  • Page 97: Glossary

    An ordered list of up to six configurations used to start an Express5800/320Ma system. Each configuration specifies a particular CPU and I/O element, or combination of CPU and I/Os, to use in the boot attempt. The system controller tries to start the system by using the first configuration in the list;...
  • Page 98 A message that is sent periodically between the VTMs and the host system, and between the primary and secondary VTMs, to monitor the connections. host system The Express5800/320Ma system that contains the VTMs. The term is used to distinguish the Express5800/320Ma system from the VTM and from the client...
  • Page 99 Monitors and controls the boot process to provide a fault-resilient boot, and provides other control functions. system event log A list of recorded server and VTM events that you, NEC Technical Support can view on the VTM console to diagnose system problems. Both the primary and...
  • Page 100 Glossary Glossary-4 Express5800/320Ma: Virtual Technician Module User’s Guide...
  • Page 101 Index Index- ActiveService Network (ASN). See ASN BIOS Setup Advanced Video Redirection. See AVR restoring default settings, 3-2 alerts, sending to ASN, 1-3 boot sequence Alt button in AVR, 4-7 defined, Glossary-1 Boot with faulty hardware option, 1-7, 3-1, 3-2 alerts, 1-3 booting system configuration, 2-1...
  • Page 102 3-5 Express5800/320Ma system, 3-7 powering on, 3-6 VTMs remote storage devices obtaining, 2-4 disconnecting, 4-14 Web page listing, 2-3 reviving, 3-2 iSCSI server, 4-10 hard reset, 3-4 ISO image files server name, 3-7 Index-2 Express5800/320Ma: Virtual Technician Module User’s Guide...
  • Page 103 AVR sessions, 4-6 configuring, 4-11 connecting, 4-13 defined, Glossary-3 disconnecting, 4-14 languages, setting for AVR, 4-6, 4-7 floppy disk drive LCD state, Express5800/320Ma system, 3-7 configuring, 4-11 log, system event, 3-8 ISO image file logging on configuring, 4-12 host, from AVR, 4-2...
  • Page 104 Virtual Technician Module (VTM). See VTMs rebooting, 5-3 VTM console, 1-2 secondary, 1-2, 2-5 browser requirements, 1-8 defined, Glossary-3 Card Info tab, 1-6 limitations, 3-8 connections serial number, 5-1 normal, 6-2 simplexed, 1-2 Index-4 Express5800/320Ma: Virtual Technician Module User’s Guide...
  • Page 105 Index SSL connections, 6-1 state, 1-2 troubleshooting connecting to, 2-6 version information, 5-1 Index-5...
  • Page 106 Index Index-6 Express5800/320Ma: Virtual Technician Module User’s Guide...

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