Hp server configuration guide for system center integrations (2 pages)
Summary of Contents for HP Integrity rx4640
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HP Integrity rx4640 Server User Service Guide HP Part Number: A6961-96013-ed3 Published: October 2009 Edition: Third Edition...
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The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
About This Document.......................13 Intended Audience..........................13 New and Changed Information in This Edition...................13 Publishing History..........................13 Document Organization........................13 Typographic Conventions........................14 HP-UX Release Name and Release Identifier..................14 Related Documents..........................15 HP Encourages Your Comments......................15 1 Introduction........................17 Server Overview...........................17 Server Dimensions and Weight......................18 Server Components..........................18 Processors............................18...
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4 Removing and Replacing Components..............31 Safety Information..........................31 Service Tools Required..........................31 Accessing a Rack Mounted Server......................31 Extending the Server From the Rack....................31 Inserting the Server into the Rack....................32 Accessing a Pedestal Mounted Server....................33 Removing and Replacing the Front Bezel....................33 Removing the Front Bezel.......................34 Replacing the Front Bezel........................34 Removing and Replacing the Front and Top Covers................34 Removing the Front Cover......................35...
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PCI Slot Locations and Configurations..................73 Removing the SCSI Core I/O Card.....................73 Removing and Replacing the LAN Core I/O Card.................74 Removing the LAN Core I/O Card....................74 Removing and Replacing the Server Battery..................75 Removing and Replacing Hard Disk Drives..................77 Removing a Hard Disk Drive......................77 Replacing a Hard Disk Drive......................77 Removing and Replacing the SCSI Backplane Board................79 Removing the SCSI Backplane Board....................79...
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Booting HP-UX in LVM-Maintenance Mode (EFI Shell)............122 Shutting Down HP-UX........................122 Shutting Down HP-UX (/sbin/shutdown Command)............122 Booting and Shutting Down HP OpenVMS..................123 Adding HP OpenVMS to the Boot Options List................123 Booting HP OpenVMS........................124 Shutting Down HP OpenVMS.......................125 Booting and Shutting Down Microsoft Windows................126 Adding Microsoft Windows to the Boot Options List..............126...
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Using the System Configuration Menu..................162 Advanced System Information....................162 Set System Time........................162 Set System Date........................162 Set User Interface........................162 Set System Wake-On LAN......................162 Set System Defaults........................162 Using the Security Configuration Menu..................163 Administrator Password Options....................163 User Password Options......................163 Index..........................165 Table of Contents...
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List of Figures HP Integrity rx4640 Server with Front Bezel................17 HP Integrity rx4640 Server (front view with bezel removed)............18 HP Integrity rx4640 Server (rear view)..................18 Front View with Bezel........................21 Accessing the Control Panel......................21 Control Panel LEDs........................22 Hard Disk Drive LED Indicators....................22 DVD Drive.............................22...
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4-38 Removing and Replacing the SCSI Backplane Board..............80 4-39 Removing and Replacing the Midplane Riser Board..............82 4-40 Removing and Replacing the Hot-swappable Power Supply............85 4-41 Removing and Replacing the Power Distribution Board..............86 4-42 Removing and Replacing the DVD Drive..................87 4-43 Removing and Replacing the DVD I/O Board................89 4-44 Removing and Replacing the Display Board................91...
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List of Tables Publishing History Details......................13 HP-UX 11i Releases........................15 Server Dimensions.........................18 Data Pathing..........................20 Power States...........................29 Quads on the 16 DIMM Memory Extender Board................41 DIMM Filler Requirements for 16 DIMM Extender Board............41 Quads on the Optional 32 DIMM Memory Extender Board............42 DIMM Filler Requirements for 32 DIMM Extender Board............42...
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List of Examples help Command..........................137 help bch Command........................137 help configuration Command....................137 help cpuconfig Command....................138 boottest Command........................139 boottest early_cpu off Command...................139 cpuconfig Command.......................140 info all Command........................142 info cpu Command........................146 C-10 info mem Command........................146 C-11 info io Command........................147 C-12 info boot Command.......................148 C-13 lanaddress Command......................149 C-14...
To ensure that you receive the updated or new editions, you should subscribe to the appropriate product support service. See your HP sales representative for details. The latest version of this document can be found on line at http://hp.com/en/hw.html. Intended Audience This document is intended to provide technical product and support information for authorized service providers, system administrators, and HP support personnel.
The preceding element may be repeated an arbitrary number of times. Separates items in a list of choices. HP-UX Release Name and Release Identifier Each HP-UX 11i release has an associated release name and release identifier. The uname(1) command with the -r option returns the release identifier. Table 2 shows the releases available for HP-UX 11i.
Web Site for HP Technical Support: http://us-support2.external.hp.com/ Books about HP-UX Published by Prentice Hall http://www.hp.com/hpbooks/ site lists the HP books that Prentice Hall currently publishes, such as HP-UX books including: • HP-UX 11i System Administration Handbook http://www.hp.com/hpbooks/prentice/ptr_0130600814.html •...
1 Introduction The HP Integrity rx4640 server is a 4-processor/8-core IPF rack-mount server based on the Itanium2 processor family architecture. The supported operating systems include HP-UX, Windows, Linux, and OpenVMS. The server accommodates up to 32 DIMMs and internal peripherals; including two hard disk drives, and a DVD. Its high availability features include hot-swappable fans and 200-240 VAC power supplies, hot-pluggable disk drives, and hot-pluggable PCI-X cards.
Figure 1-2 HP Integrity rx4640 Server (front view with bezel removed) Figure 1-3 HP Integrity rx4640 Server (rear view) Server Dimensions and Weight Table 1-1 shows the dimensions and values of the HP Integrity rx4640 server. Table 1-1 Server Dimensions...
— 300 GB, 10K RPM SCSI disk • Minimum server configuration includes one hard disk drive Data Pathing Information Table 1-2 shows information about data pathing in the HP Integrity rx4640 server. Table 1-2 Data Pathing Slot ID Bus Number Device...
“Rear Panel Controls, Ports, and LEDs” (page 23). • “Internal Controls, Ports, and LEDs” (page 25). Front Panel Controls, Ports, and LEDs The front panel of the HP Integrity rx4640 server provides the controls and LEDs commonly used for operation. Figure 2-1, Figure 2-2, and...
Figure 2-3 Control Panel LEDs NOTE: For troubleshooting information regarding control panel LEDs, see “Front Control Panel LED Indicators” (page 98). Hard Disk Drive LED Indicators The hot-swappable disk drives have two LEDs per drive, as described below. Figure 2-4 shows the hard disk drive LEDs.
NOTE: For troubleshooting information regarding the DVD LEDs, see “DVD/DVD-R/DVD-RW Drive LED Indicators” (page 100). Rear Panel Controls, Ports, and LEDs The server rear panel includes communication ports, I/O ports, AC power connectors, two power supply bays, attention LED indicators for the hot-pluggable PCI boards, and the locator LED/button.
Figure 2-7 Power Supply Status LEDs NOTE: For more information, and for troubleshooting information regarding the power supply status LEDs, see “Power Supply Status LED Indicators” (page 104). iLO MP LAN LEDs The internal iLO MP LAN uses an RJ-45 type connector. This connector has two LEDs (LAN link and LAN activity) that signal status and activity.
Figure 2-10 Core I/O LAN Port LEDs Internal Controls, Ports, and LEDs The HP Integrity rx4640 server contains internal controls, switches, and LEDs inside the server. This includes a diagnostic LED panel located under the top panel; and reset buttons, switches, and LEDs located on the I/O baseboard.
For a complete description of QuickFind diagnostic LED states, see “QuickFind Diagnostic Panel LED Indicators” (page 100). I/O Baseboard LED Indicators There are various LEDs, sensors, reset, and attention buttons located on the HP Integrity rx4640 server I/O baseboard. See Figure 2-12. Controls, Ports, and LEDs...
Figure 2-12 I/O Baseboard LEDs, Buttons, and Sensors NOTE: For a complete description of the baseboard LEDs, see “I/O Baseboard LED Indicators” (page 102). Internal Controls, Ports, and LEDs...
3 Powering Off and Powering On the Server This chapter provides information and procedures for powering off and powering on the server. Power States The server has three power states: • Standby power • Full power • To achieve the standby power state, plug the power cord into the appropriate receptacle on the rear of the chassis.
Powering Off the Server Manually To manually power off the server through the power button, follow these steps: Gracefully shut down the operating system. For more information, see Appendix B (page 117), or your operating system documentation. To power off the server, press the power button. IMPORTANT: The main DC voltage is now removed from the server;...
ACX-25 torx screwdriver Accessing a Rack Mounted Server The HP Integrity rx4640 server is designed to be rack mounted. The following procedure explains how to gain access to your server that is mounted in an approved rack. For rack installation instructions, review the document titled Installation Guide, Mid-Weight Slide Kit, 5065-7291.
Figure 4-1 Accessing 25MM Torx Screws Inserting the Server into the Rack To insert the server into the rack, follow these steps: Press the rail clips on either side of the server inward and push the server into the rack until it stops.
Accessing a Pedestal Mounted Server The HP Integrity rx4640 server is also designed to be pedestal mounted. You do not need to remove the pedestal from the server to gain access to internal components. The front bezel, front cover, and top cover can be removed with the pedestal attached to the server.
Figure 4-3 Removing and Replacing the Front Bezel Removing the Front Bezel To remove the front bezel, grasp the front bezel at the outer edges and pull straight out. Replacing the Front Bezel To replace the front bezel, push the front bezel straight into the chassis until it snaps into place. Removing and Replacing the Front and Top Covers The following procedures detail how to remove and replace the front and top covers of the server.
Figure 4-4 Removing and Replacing the Front Cover Removing the Front Cover To remove the front cover, follow these steps: If rack mounted, slide the HP server out from the rack until it stops. See “Extending the Server From the Rack” (page 31).
Removing the Top Cover To remove the top cover, follow these steps: If rack mounted, slide the HP server out from the rack until it stops. See “Extending the Server From the Rack” (page 31). Figure 4-5 Removing and Replacing the Top Cover Loosen the two captive thumbscrews that hold the top cover in place.
ESD safety precautions can result in damage to the server. Removing the Memory Extender Board To remove a memory extender board, follow these steps: If rack mounted, slide the HP server out from the rack until it stops. See “Extending the Server From the Rack” (page 31).
Pull on the extraction levers to unplug the memory extender board from the socket located on the midplane riser board and remove the memory extender board from the chassis. Figure 4-7 shows how to remove the memory extender board from the server. Figure 4-7 Removing and Replacing the Memory Extender Board Replacing the Memory Extender Board To replace the memory extender board, follow these steps:...
Remove the DIMM from the slot. Installing Memory DIMMs The HP Integrity rx4640 server comes with a 16 DIMM memory extender board that is minimally configured with 1 GB of memory (four 256 Mb DIMMs loaded in quad 0 [slots 0A, 0B, 0C, and 0D]).
NOTE: One DIMM filler board covers two adjacent DIMM slots. As a general rule, only remove DIMM slot fillers as you add memory and the correct configuration will always remain. Installing DIMMs To install DIMMs, follow these steps: Align the DIMM with the slot located on the memory extender board. Gently and evenly push on each side of the DIMM until it seats in the slot.
Removing the Processor Extender Board To remove the processor extender board, follow these steps: If rack mounted, slide the HP server out from the rack until it stops. See “Extending the Server From the Rack” (page 31).
Figure 4-1 1 Opening the Processor Extender Board Latches Pull out on the extraction levers to unplug the processor extender board from the socket located on the midplane riser board. Figure 4-12 shows how to remove the extender board from the server. Figure 4-12 Removing and Replacing the Processor Extender Board Replacing the Processor Extender Board To replace the processor extender board, follow these steps:...
Slide the processor extender board down until it begins to seat in the socket located on the midplane riser board. Push the extraction levers inward to the locked position in order to fully seat the processor extender board into the socket on the midplane riser board. Replace the front cover.
Figure 4-13 Processor Slot Locations on the Processor Extender Board Removing a Processor To remove a processor on the processor extender board, follow these steps: NOTE: The processor being removed in this procedure is CPU 1. This procedure applies to all the processors on the processor extender board.
Figure 4-14 Removing the Processor Sequencer Remove the sequencer frame from the heatsink. Unplug the processor power cable from its socket on the extender board. Unlock the processor from the processor extender board by inserting the 2 mm hex end of the processor installation tool through the processor into the ZIF socket lock and turning it 180 degrees counterclockwise.
Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD safety precautions can result in damage to the server. If rack mounted, slide the HP server out from the rack until it stops. See “Accessing a Rack Mounted Server”...
Ensure the cam on the processor socket lock is in the unlocked, counterclockwise position. Figure 4-16 shows the CPU 1 ZIF socket in the unlocked position. Figure 4-16 CPU 1 Socket Unlocked Carefully lower the processor, without the sequencer clamp, onto the processor socket. Align the pins on the bottom of the heatsink to the slots in the retention frame on the extender board.
Figure 4-17 Processor Cable Routed Correctly CAUTION: Test the alignment of the assembly to the socket by gently moving the assembly back and forth with the palm of your hand—you should feel little or no side play. However, because the assembly is not yet tightened, it may tilt slightly toward the center of the extender board—this is acceptable.
Figure 4-18 Locking the Processor to the Processor Extender Board 10. Plug in the processor cable to its socket on the extender board. 11. Place the sequencer frame over the processor. Removing and Replacing a Processor...
12. Using the ACX-15 torx screwdriver, tighten the six shoulder screws until they just bottom out. Follow the tightening sequence shown in Figure 4-19. CAUTION: Do not overtighten the six shoulder screws—they may shear off if overtightened. Stop tightening the shoulder screws when you feel them just bottom out. Figure 4-19 Installing Sequencer on Extender Board Removing and Replacing Hot-Swappable Chassis Fans There are three hot-swappable chassis fan units in the server.
are in the left and center positions. Fan unit 2 is smaller and only fits into the right-most position (behind the power supply). CAUTION: Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD safety precautions can result in damage to the server. When the server is running, the top cover must be replaced within two minutes to prevent components from overheating.
Grasp the fan unit locking handle, tilt it up, and pull out the fan from the chassis. Figure 4-20 Removing and Replacing the Chassis Fans 0 and 1 NOTE: When one fan unit is removed from the server, the remaining fan units operate at full speed for two minutes.
Figure 4-21 Removing and Replacing the Chassis Fan 2 Replacing a Hot-Swappable Chassis Fan Unit To replace a hot-swappable chassis fan unit, follow these steps: Orient the fan units by aligning the appropriate icon on the fan unit handle to the identical icon on the chassis wall.
Removing the I/O Baseboard To remove the I/O baseboard, follow these steps: If rack mounted, slide the HP server out from the rack until it stops. See “Extending the Server From the Rack” (page 31).
Grasp the handle on the rear of the server and slide the I/O baseboard assembly all the way to the rear until it is removed from the chassis. Figure 4-23 shows how to remove the I/O baseboard. NOTE: The I/O baseboard assembly is large, so be careful when lifting it out of the server. Figure 4-23 Removing the I/O Baseboard Replacing the I/O Baseboard To replace the I/O baseboard, follow these steps:...
Depending on the type of processor you have installed, set the I/O baseboard dip switch SW1503 (position 4) (Figure 4-24) as follows. • Itanium 2 processor - Off • MX2 dual-core processor - On Figure 4-24 I/O Baseboard Switches NOTE: The I/O baseboard is large.
14. To set the correct local date and time, use the EFI date and time commands. 15. Boot the server and resume normal operation. Removing and Replacing Hot-Pluggable PCI-X Cards The HP Integrity rx4640 server supports PCI-X hot-plug technology and offers six PCI-X, hot-pluggable slots. CAUTION: There are restrictions on the number of PCI-X cards that can be installed in the server at any given time, depending on the cards being used.
During this OL-R operation, HP-UX 11i v2 suspends the device driver and re-enables it upon completion of the OL-R operation. In HP-UX 11i v2, the Locate function is only available through the command line or web interface.
PCI-X Hardware and Software Interfaces Table 4-7 shows what hot-plug hardware and software interfaces are available on HP-UX 11i v2, Windows Server 2003 Enterprise Edition, and Linux Red Hat Advanced Server 2.1 operating systems.
The following describes configuration requirements for slots 1 through 8 (see Table 4-8 configuration requirements): • PCI slots 1 and 2 are dedicated for use by the core I/O cards—SCSI HBA card in slot 1 and Gigabit Ethernet LAN card in slot 2. Slots 1 and 2 are not hot-plug capable. Additional PCI-X expansion cards may not be placed in slots 1 or 2.
The hot-plug procedures described in this section use the hardware interface only. Software interface procedures are described in Table 4-7: “Hot-Plug Hardware and Software Interfaces and OS Availability”. For a complete understanding of all HP-UX 11i v2 hot-plug techniques Removing and Replacing Components...
HP recommends that you see Interface Card OL* Support for HP-UX Servers and Workstations at the HP website http://hp.com. CAUTION: Before adding or replacing a PCI-X card, determine if that card is critical to your servers operation. If you replace a card that is still operating and it is a critical resource to your server, you can cause undesired server downtime.
Figure 4-27 Inserting PCI-X Card Online Deletion (OL-D) To delete a PCI-X card from an occupied slot, follow these steps: If rack mounted, slide the server out from the rack until it stops. See “Extending the Server From the Rack” (page 31).
As discussed earlier, OL-R is a combination of an OL-D procedure followed by an OL-A procedure. CAUTION: For HP-UX 11i v2 only. You can only replace an existing card with a like card. To remove and replace a PCI-X card into a populated slot, follow these steps: If rack mounted, slide the HP server out from the rack until it stops.
OLX divider, and then replacing the rack back on the I/O baseboard. The OLX divider rack is attached to the I/O baseboard with 4 torx T15 fasteners. If rack mounted, slide the HP server out from the rack until it stops. See “Extending the Server From the Rack”...
Figure 4-28 Opening and Closing the OLX Divider Latch To unlock the manual retention latch from the chassis wall, pull up on it. Figure 4-29 shows where the manual retention latch is on the OLX divider. Removing and Replacing Components...
Figure 4-29 Removing and Replacing the OLX Divider If you are removing the entire OLX divider rack, remove the four T15 fasteners holding the rack to the I/O baseboard. Using your fingers, push the two tabs that attach the OLX divider to the I/O baseboard and pull the OLX divider up sharply to disengage it from the I/O baseboard.
Rack” (page 32). Removing and Replacing Core I/O Cards The HP Integrity rx4640 server has two I/O card slots that are dedicated for core I/O cards. They are labelled slots 1 and 2 on the I/O baseboard. Figure 4-30 shows the location of the core I/O slots on the I/O baseboard.
Removing the SCSI Core I/O Card To remove the SCSI core I/O card in slot 1, follow these steps: If rack mounted, slide the HP server out from the rack until it stops. See “Extending the Server From the Rack” (page 31).
Install the replacement SCSI I/O card. Figure 4-32 shows the correct way to install the SCSI I/O card. CAUTION: Always handle I/O cards by their edges. Failure to comply with this precaution can result in damage to the card. Ensure that you fully seat the card into the slot or the card can be damaged when power is reapplied to the slot.
Open the blue PCI card latch for slot 2 by twisting it clockwise. Figure 4-33 LAN I/O Card Latch Location Remove LAN I/O card by pulling up carefully on the LAN I/O card. Install the replacement LAN I/O card. Figure 4-32 shows how to install the LAN I/O card correctly.
Figure 4-34 Battery Location on the I/O Baseboard Install the new battery. NOTE: The positive terminal of the battery is designated by the “+” sign. The battery is installed with the “+” sign facing up. Replace the I/O baseboard assembly. See “Replacing the I/O Baseboard”...
The replacement disk drive must be the same product ID number as the disk drive that is being replaced. HP often uses different manufacturers for disks that have the same product number. Since they have the same product ID number, the replacement disk drive has the same capacity and block size as the defective disk.
Figure 4-36 Removing and Replacing a Hard Disk Drive in Slot 2 NOTE: If you are only removing a hard disk drive and not replacing it with another one, you must install a volume filler into the empty slot. Figure 4-37 shows how to install a volume filler in slot 2 of the server.
Removing the SCSI Backplane Board To remove the SCSI backplane, follow these steps: If rack mounted, slide the HP server out from the rack until it stops. See “Extending the Server From the Rack” (page 31).
35). Replace the front bezel. See “Replacing the Front Bezel” (page 34). 10. If rack mounted, slide the HP server back into the rack until it stops. See “Inserting the Server into the Rack” (page 32). Removing and Replacing Components...
CAUTION: Failure to properly complete the steps in this procedure will result in erratic server behavior or server failure. For assistance with this procedure contact your local HP Authorized Service Provider. Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD safety precautions can result in damage to the server.
Figure 4-39 Removing and Replacing the Midplane Riser Board Replacing the Midplane Riser Board To replace the midplane riser board, follow these steps: Insert the midplane riser board onto the keyway slots on the chassis wall. Push straight down until the midplane riser board seats onto the locking studs. Figure 4-39 shows how to install the midplane riser board.
Removing and Replacing the Power Supplies The HP Integrity rx4640 server has two 200-240 VAC hot-swappable power supply units (PSU). These PSUs are located at the rear of the HP server. The supported configuration of the server requires a minimum of one PSU installed.
Install the power cord into the PSU socket. Apply power to the new PSU and the LED should immediately turn on. If rack mounted, slide the HP server back into the rack until it stops. “Inserting the Server into the Rack” (page 32).
Removing the Power Distribution Board To remove the power distribution board, follow these steps: If rack mounted, slide the HP server out from the rack until it stops. See “Extending the Server From the Rack” (page 31).
Remove the top cover. See “Removing the Top Cover” (page 36). Remove the power supply fan unit from the chassis. See “Removing a Hot-Swappable Chassis Fan Unit” (page 53). Remove the hot-swappable power supply from the chassis. See “Removing a Hot-Swappable Power Supply”...
CAUTION: Failure to properly complete the steps in this procedure will result in erratic server behavior or server failure. For assistance with this procedure contact your local HP Authorized Service Provider. Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD safety precautions can result in damage to the server.
CAUTION: Failure to properly complete the steps in this procedure results in erratic server behavior or server failure. For assistance with this procedure contact your local HP Authorized Service Provider. Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD safety precautions can result in damage to the server.
Figure 4-43 Removing and Replacing the DVD I/O Board Unfasten the release clip attaching the DVD I/O board to the chassis, and remove the I/O board from the chassis. Lift out the DVD I/O board. 10. Remove the midplane riser board connector cable and remove the DVD I/O board from the chassis.
CAUTION: Failure to properly complete the steps in this procedure will result in erratic server behavior or server failure. For assistance with this procedure, contact your local HP Authorized Service Provider. Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD safety precautions can result in damage to the server.
Figure 4-44 Removing and Replacing the Display Board Replacing the Display Board To replace the display board, follow these steps: Gently plug in the midplane riser board cable into the display board. Hold the display board in position near the chassis and rotate it into the retaining clip until it clicks into place.
Removing the QuickFind Diagnostic Board To remove the QuickFind diagnostic board, follow these steps: If rack mounted, slide the HP server out from the rack until it stops. See “Accessing a Rack Mounted Server” (page 31).
Unplug the cable from the connector on the QuickFind diagnostic board and remove the board from the chassis. Figure 4-45 shows how to remove the QuickFind diagnostic board. Figure 4-45 Removing and Replacing the QuickFind Diagnostic Board Replacing the QuickFind Diagnostic Board To replace the QuickFind diagnostic board, follow these steps: Gently plug the cable into the QuickFind diagnostic board connector.
5 Troubleshooting This chapter provides troubleshooting instructions used in the installation of the HP Integrity rx4640 server. Troubleshooting Tips WARNING! Before removing a cover to service components that cannot be hot-swapped, always disconnect the AC power cords and unplug telephone cables. Disconnect telephone cables to avoid exposure to shock hazard from telephone ringing voltages.
Verify that all cables and modules are correctly connected. Especially check the display panel connection. Review the installation procedures for the server. See the HP Integrity rx4640 Installation Guide. If the server starts to power-on and then power-off, a voltage rail of the power supply might be out of specification.
Verify that the DIMMs are fully seated. When the DIMM is fully seated in the mating connector, the retaining latches are closed (they should be flush with the front of the DIMM). If the latches are not closed, reseat the DIMM fully by engaging the retaining latches and closing them fully.
Check the SEL for the event that caused the BMC to shut the server off. Troubleshooting Using LED Indicators The HP Integrity rx4640 server has LED indicators located on the front control panel and an internal QuickFind diagnostic panel that you can use to determine what repair action is required.
Figure 5-1 Front Control Panel Table 5-1 Front Control Panel LED Definitions LED/ Button State Flash Rate Color Description Server Running Steady Green Green: Server normal-OS up and running Server Booting Flashing at 0.5Hz Green Flashing green: OS booting or at EFI Server Attention Flashing at 1 Hz...
Table 5-2 Disk Drive LED Definitions Color Description Status LED Green Drive/Slot normal (drive present) No power to hard disk drive Activity LED Flashing green Drive access under hard drive control. DVD/DVD-R/DVD-RW Drive LED Indicators The server is delivered with one DVD drive (DVD-R and DVD-RW optional). Each of these devices has one activity LED as shown and described in Figure 5-3 Table...
Figure 5-4 QuickFind Diagnostic Label Table 5-4 QuickFind Diagnostic Panel LED Definitions Item LED 0 LED 1 LED 2 LED3 Details Processor Socket 0 Socket 1 Socket 2 Socket 3 If the Server LED (on front panel) is in the attention or fault state and the processor LED is on, the processor or voltage regulator has failed.
Table 5-4 QuickFind Diagnostic Panel LED Definitions (continued) Item LED 0 LED 1 LED 2 LED3 Details Check Power One of the power supply or power supply fans Supply have failed. Replace the power supply. The faulty power supply LED (located on power supply) is lit.
Figure 5-5 I/O Baseboard LEDs, Buttons and Sensors Table 5-5 I/O Baseboard LEDs, Buttons and Sensors LED/Button Color Status Condition 12 V VRM Power Green 12 V VRM is functioning 5 V VRM Power Green 5 V VRM is functioning 3.3 V VRM Power Green 3.3 V VRM is functioning...
Power Supply Status LED Indicators Each of the two 200-240 VAC power supply unit has three status LEDs located on the back of the power supply on the rear panel. Consolidated status of all power supplies is reported by the front control panel by the power status LED.
Figure 5-7 iLO MP LAN LEDs Table 5-7 iLO MP LED Status Description Condition Status 100M amber Linked at 100MBps. No activity 100M amber Blinking Linked at 100MBps. Activity present 10M green Linked at 10MBps. No activity 10M green Blinking Linked at 10MBps.
LED activity as described below. For a full understanding and description of HP-UX 11i v2 hardware errors, read Interface Card OL* Support for HP-UX Servers and Workstations, Important Considerations at http://hp.com.
On HP-UX systems, the legacy tools within OnlineDiag continue to be supported. The online support tools, on HP-UX 11.23 and greater, include the Support Tool Manager (STM) tools, and the additional Web-Based Enterprise Management (WBEM) features added by SysFaultMgmt.
Add-On Mass Storage I/O Cards Offline Support Tool Availability Updates to the EFI HP service partition (HPSP) are available through the CD Installer option on the IPF Offline Diagnostics and Utilities CD. At a minimum, an ISO image of the IPF Offline Diagnostics and Utilities CD is available from the HP website at http://hp.com.
To ensure that tools are available to repair or recover from the fault. HP-UX Fault Management Proactive fault prediction and notification is provided on HP-UX by SysFaultMgmt WBEM indication providers, as well as by the Event Management Service (EMS). The Event Management Service and WBEM provide frameworks for monitoring and reporting events.
HP customer care can help you solve server problems and, if necessary, initiate appropriate service procedures. Support is available on the web and by phone. For information on contacting the HP IT Resource Center (ITRC) near you, go to the HP website at http://www.itrc.hp.com. Information to Collect Before you Contact Support Before you contact HP support, you should: Check the previous sections of this chapter and attempt to solve the problem.
The latest drivers and utilities • Additional documentation Phone Support To contact HP customer support by phone, go to the HP IT Resource Center (ITRC) near you, at:http://www.itrc.hp.com. Local phone numbers are listed in your native language for help. Where to Get Help...
Part numbers are found by using the part nomenclature from this list to select the correct part from the HP Partsurfer. If a I/O baseboard needs to be replaced, remove processors, DIMMs, and adapter boards and transfer these to the new board. Ensure all jumper and switch settings on the old board are transferred to the new board.
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Table A-1 Parts List (continued) Description Mfg. Part Part Number Part Number Number Replacement Exchange PCA, QuickFind Diagnostic Board (includes plastic cover A6961-60009 A6961-67009 None and label) PCA, QuickFind Diagnostic Board (includes plastic cover A6961-60109 A6961-67109 None and label) - (RoHS) PCA, Power Distribution Board A6961-60015 A6961-67015...
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Table A-1 Parts List (continued) Description Mfg. Part Part Number Part Number Number Replacement Exchange Power Cord - HK & UK & Singapore 8120-1351 None Power Cord - Australia 8120-1369 None Power Cord - Europe 8120-1689 None Power Cord - Swiss 8120-2104 None Power Cord - Denmark...
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Table A-1 Parts List (continued) Description Mfg. Part Part Number Part Number Number Replacement Exchange 24” CRT Color Monitor (Prod # P7217A) A7217-60001 A7217-60001 Serial Console (Prod # C1099A) C1099-62000 C1099-67001 Serial Console ROM Replacement Kit (Prod # C1099A) C1099-62000 C1099-67002 USB Keyboard and Mouse (Prod # A7861A) Depends on product options...
B Booting the Operating System This chapter covers procedures for booting and shutting down an operating system on the HP Integrity rx4640 server. Operating Systems Supported on HP Integrity Servers HP supports the following operating systems on entry-class HP Integrity servers.
Adding an HP-UX Boot Option This procedure adds an HP-UX item to the boot options list from the EFI Shell. To add an HP-UX boot option when logged in to HP-UX, use the setboot command. For details, see the setboot(1M) manpage.
Booting HP-UX (EFI Shell) Booting HP-UX (EFI Boot Manager) From the EFI Boot Manager menu, choose an item from the boot options list to boot HP-UX. Access the EFI Boot Manager menu for the server on which you want to boot HP-UX.
MP, enter X at the Main Menu. Booting HP-UX (EFI Shell) From the EFI Shell environment, boot HP-UX on a device by first accessing the EFI System Partition (for example fs0:) for the root device, then entering HPUX to initiate the loader.
HPUX.EFI interface (the HP-UX Boot Loader prompt, HPUX>) and entering the boot -is vmunix command. Access the EFI Shell environment for the system on which you want to boot HP-UX in single-user mode. To choose the system console, log in to the iLO MP and enter CO.
HPUX.EFI interface (the HP-UX Boot Loader prompt, HPUX>) and entering the boot -lm vmunix command. Access the EFI Shell environment for the server on which you want to boot HP-UX in LVM-maintenance mode. To choose the system console, log in to the iLO MP and enter CO.
125). Adding HP OpenVMS to the Boot Options List On HP Integrity servers, you can use the following procedures to manage boot options list entries for HP OpenVMS. You can add the \efi\vms\vms_loader.efi loader to the boot options list from the EFI Shell or EFI Boot Configuration menu (or in some versions of EFI, the Boot Option Maintenance Menu).
124). Procedure B-8 Booting HP OpenVMS (EFI Boot Manager) From the EFI Boot Manager menu, choose an item from the boot options list to boot HP OpenVMS using the chosen boot option. Access the EFI Boot Manager menu for the server on which you want to boot HP OpenVMS.
Access the EFI Shell environment for the server on which you want to boot HP OpenVMS. To choose the system console, log in to the iLO MP and enter CO. When accessing the console, confirm that you are at the EFI Boot Manager menu (the main EFI menu).
Booting and Shutting Down Microsoft Windows This section describes how to boot and shut down Microsoft Windows on entry-class HP Integrity servers and how to add Windows entries to the system boot options list. Adding Microsoft Windows to the Boot Options List To add a Microsoft Windows entry to the system boot options list you must do so from EFI by using the \MSUtil\nvrboot.efi utility to import boot options from the...
MP, enter X at the Main Menu. Booting the Microsoft Windows Operating System Boot the Windows Server 2003 operating system on an HP Integrity server by using the EFI Boot Manager to choose the appropriate Windows item from the boot options list. For details on shutting down the Windows operating system, see “Shutting Down Microsoft Windows”...
To exit the console and return to the iLO MP Main Menu, press Ctrl+B. To exit the iLO MP, enter X at the Main menu. Shutting Down Microsoft Windows Shut down the Windows operating system on HP Integrity servers by using the Start menu or the shutdown command. CAUTION: Do not shut down Windows using Special Administration Console (SAC) restart or shutdown commands under normal circumstances.
60 seconds. The /c option specifies a message that is broadcast to any other users of the server. Booting and Shutting Down Linux This section covers booting and shutting down Linux on entry-class HP servers. Procedures for Red Hat Enterprise Linux and SuSE Linux Enterprise Server are given in this section. •...
To exit the system console and return to the iLO MP Main Menu, press Ctrl+B. To exit the iLO MP, enter X at the Main Menu. Booting the Red Hat Enterprise Linux Operating System You can boot the Red Hat Enterprise Linux operating system on HP Integrity servers using either of these methods: •...
ELILO boot prompt. To exit the loader use the exit command. Booting the SuSE Linux Enterprise Server Operating System You can boot the SuSE Linux Enterprise Server 10 operating system on HP Integrity servers using either of these methods: •...
Access the EFI Shell. From the system console, choose EFI Shell from the EFI Boot Manager menu. Access the EFI System Partition for the SuSE Linux Enterprise Server boot device. To list the file systems that are known and mapped, use the map EFI Shell command (fs0, fs1, and so on).
C Utilities This appendix describes the utilities that are part of the HP Integrity rx4640 server. These include the EFI boot manager, and EFI-POSSE. Extensible Firmware Interface Boot Manager Extensible Firmware Interface (EFI) is an OS and platform-independent boot and pre-boot interface.
Setting this value to zero disables the timeout feature. EFI Commands Table C-1 lists EFI commands for the HP Integrity rx4640 server. The equivalent BCH commands found in PA-RISC based servers are also listed. Table C-1 EFI Commands EFI Shell Command...
NOTE: EFI and Pre-OS System Environment (POSSE) are similar. EFI is an Intel specification, whereas POSSE is the HP implementation that aids HP support. help Provides information on the EFI shell commands. It also has an additional feature to aid those familiar with the BCH menus of PA-RISC servers to adjust to their equivalent functions in EFI.
Example C-1 help Command Shell> help List of classes of commands: boot -- Booting options and disk-related commands configuration -- Changing and retrieving system information devices -- Getting device, driver and handle information memory -- Memory related commands shell -- Basic shell navigation and customization scripts -- EFI shell-script commands Type "help"...
Example C-4 help cpuconfig Command Shell> help cpuconfig Deconfigure or reconfigure cpus CPUCONFIG [cpu] [on|off] Specifies which cpu to configure on|off Specifies to configure or deconfigure a cpu Notes: 1. Cpu status will not change until next boot 2. Specifying a cpu number without a state will display configuration status.
boottest [test] Displays status of specific Speedy Boot bit boottest [test] [on|off] Sets or clears a specific Speedy Boot bit Parameters [test] Each test can be set or cleared: booting_valid Enable/disable system firmware response to BOOTING bit. If OS Speedy Boot aware set to on. early_cpu Enable/disable early CPU selftests.
If a valid state is entered and is different from the current state of a CPU, its status changes on the next boot. The last remaining configured CPU in a server cannot be deconfigured. Example C-7 cpuconfig Command Shell> cpuconfig PROCESSOR INFORMATION Proc Arch...
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display information on cpus cache display information on cache display information on memory display information on io boot display boot-related information chiprev display information on chip revisions display firmware version information display system information warning display warning and stop boot information EFI/POSSE Commands...
Example C-8 info all Command Shell> info all SYSTEM INFORMATION Date/Time: Sep 24, 2004 17:27:17 (20:04:09:24:17:27:17) Manufacturer: Product Name: server rx4640 Product Number: AB333A Serial Number: USR0418201 UUID: 336B81EE-A9AF-11D8-9653-3F6E1533CC31 System Bus Frequency: 200 MHz PROCESSOR MODULE INFORMATION # of Family/ Logical Cache Cache...
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Module/ Module/ Logical Logical Warnings ------- --------- -------- AutoBoot: ON - Timeout is : 10 sec Boottest: BOOTTEST Settings Default Variable OS is not speedy boot aware. Selftest Setting --------- -------------- early_cpu Run this test late_cpu Run this test platform Run this test chipset Run this test...
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0x1002 0x5159 Acpi(HWP0002,700)/Pci(2|0) System Wake-On-LAN: Enabled BOOT INFORMATION Monarch CPU: Current Preferred Monarch Monarch Module/ Module/ Logical Logical Warnings ------- --------- -------- AutoBoot: ON - Timeout is : 10 sec Boottest: BOOTTEST Settings Default Variable OS is not speedy boot aware. Selftest Setting ---------...
Example C-9 info cpu Command Shell> info cpu PROCESSOR MODULE INFORMATION # of Family/ Logical Cache Cache Model Processor Module CPUs Speed Size Size (hex.) State ------ ------- -------- ------ ------ ------- ------------ 1.4 GHz 6 MB None 20/00 Active 1.4 GHz 6 MB None...
Example C-12 info boot Command Shell> info boot BOOT INFORMATION Monarch CPU: Current Preferred Monarch Monarch Module/ Module/ Logical Logical Warnings ------- --------- -------- AutoBoot: ON - Timeout is : 10 sec Boottest: BOOTTEST Settings Default Variable OS is not speedy boot aware. Selftest Setting ---------...
Example C-13 lanaddress Command LAN Address Information: LAN Address Path ----------------- ---------------------------------------- Mac(00306E4C4F1A) Acpi(HWP0002,0)/Pci(3|0)/Mac(00306E4C4F1A)) *Mac(00306E4C0FF2) Acpi(HWP0002,100)/Pci(2|0)/Mac(00306E4C0FF2)) monarch Displays or modifies the ID of the bootstrap processor. The preferred monarch number is stored in NVM. Syntax monarch <cpu> Parameters <cpu> specifies a cpu Operation If specified with no parameters, monarch displays the Monarch processor for the server.
Operation With no options specified, the command displays the PDT information for the server. The PDT is cleared and a reboot is required for memory reallocation and safe booting. Example C-15 pdt Command Shell> pdt PDT Information for PD Last Clear time for PD: PDT has not been cleared Number of total entries in PD PDT: Number of used entries in PD PDT:...
Example C-17 sysmode Command Shell> sysmode System Mode: NORMAL Shell> sysmode admin You are now in admin mode. Shell> sysmode service You are now in service mode. Shell> sysmode normal You are now in normal mode Specifying SCSI Parameters The following SCSI parameters can be configured for the SCSI board: •...
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PCI cards installed in the server, enter the info io command at the EFI shell prompt. A list of all the devices that are installed in the HP Integrity rx4640 server and managed by EFI drivers displays. The output could look like this:...
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Ctrl[58] Acpi(HWP0002,100)/Pci(2|1)/Mac(000E7F7E07FB) Ctrl[0D] Acpi(HWP0002,200) Ctrl[20] Acpi(HWP0002,200)/Pci(1|0) Ctrl[0E] Acpi(HWP0002,300) Ctrl[22] HP 2 Gb Dual Port PCI/PCI-X Fibre Channel Adapter ( Port 1) Ctrl[23] HP 2 Gb Dual Port PCI/PCI-X Fibre Channel Adapter ( Port 2) Ctrl[0F] Acpi(HWP0002,400) Ctrl[24] Acpi(HWP0002,400)/Pci(1|0) Ctrl[25] Acpi(HWP0002,400)/Pci(1|1)
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NOTE: The EFI driver’s handle values change on every boot. TIP: From the drvcfg command, HP recommends you record these two pieces of information for each channel of each SCSI interface for parameters to be changed: • Drv (the EFI driver’s handle) •...
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PCI Bus, PCI Device, and PCI Function to the Bus #, Dev #, and Fnc # values from the info io command. CAUTION: Do not change the value for any of these following fields on the “Adapter Properties” screen: • Auto Termination •...
Using the Boot Configuration Menu The Boot Configuration Menu allows you to select console output and input devices, as well as various boot options. It contains the following items: • Boot From File • Add Boot Entry • Edit Boot Entry •...
can also select remote boot (LAN) options that have been configured on your network. The option you have selected is added to the EFI boot menu. If you add a new drive to your server, you must manually add its boot options list if you want to make it a bootable device.
For example: Change boot order. Select an Operation EFI Shell [Built-in] Current OS Save Settings to NVRAM Help Exit VenHw(D65A6B8C-71E5-4DF0-A909-F0D2992B5AA9) Boot0000 BootNext Configuration To run the selected boot option immediately upon entering the main Boot Manager menu, use the BootNext option. This option is useful for booting an option that only needs to be booted once, without changing any other setting in the main Boot Manager menu.
Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(VtUtf8) * Acpi(HWP0002,700)/Pci(2|0) * indicates a currently selected device. This menu is identical to Console Error Devices. The HP Integrity rx4640 server does not support different configurations for Output and Error console. For correct operation: • When changes are made to either Output or Error console menus, the identical change must be made in both menus.
Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(VtUtf8) * Acpi(HWP0002,700)/Pci(2|0) * indicates a currently selected device. This menu is identical to Console Error Devices. The HP Integrity rx4640 server does not support different configurations for Output and Error console. For correct operation: • When changes are made to either Output or Error console menus, the identical change must be made in both menus.
* indicates a currently selected device. This menu is identical to Console Error Devices. The HP Integrity rx4640 server does not support different configurations for Output and Error console. For correct operation: • When changes are made to either Output or Error console menus, the identical change must be made in both menus.
User Password Options lets you set and clear the administrator password. If you forget your passwords, they can be reset using an MP command. For more information, see the HP Integrity and HP 9000 iLO MP Operations Guide. Using the Boot Configuration Menu...