Aastra 57i CT IP Phone User Manual

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57i CT IP Phone
User Guide
Release 2.0
41-001202-00
Rev 01

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Summary of Contents for Aastra 57i CT IP Phone

  • Page 1 57i CT IP Phone User Guide Release 2.0 41-001202-00 Rev 01...
  • Page 2 Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation.
  • Page 3: Software License Agreement

    Software License Agreement Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclu- sive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may inte- grate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement.
  • Page 5: Table Of Contents

    Table of Contents Software License Agreement...iii About this Guide ...1 Documentation...1 Introduction ...2 Phone Features ... 2 Requirements ... 2 Installation and Setup... 3 Getting Started ...4 Plugging in and Starting the Phone ... 4 Network Connected/Network Disconnected ... 8 Idle Screen ...
  • Page 6 Table of Contents Dialing a Number... 65 Pre-dialing a Number... 65 Using Handsfree Speakerphone...66 Using a Headset ...66 Intercom ... 68 Redial... 70 Mute... 71 Receiving Calls ...72 Answering an Incoming Call ... 72 Sending an Incoming Call to Voicemail... 72 Handling Calls ...73 Placing a Call on Hold ...
  • Page 7 Table of Contents Volume Control... 108 Directory – 57i CT Cordless Handset ... 108 Callers List – 57i CT Cordless Handset ... 111 Making Calls from 57i CT Cordless Handset... 113 Pre-dialling a Number... 113 Using a Headset ... 113 Receiving Calls...
  • Page 9: About This Guide

    This Installation Guide is included with the telephone. • Aastra 57i CT IP Phone User Guide – Describes the most commonly used features and functions for an end user.
  • Page 10: Introduction

    Availability of feature dependant on your phone system or service provider. Requirements The 57i CT IP Phone requires the following environment: • SIP-based IP PBX system or network installed and running with a SIP account created for the 57i phone.
  • Page 11: Installation And Setup

    Aastra 57i CT Installation Guide for basic installation and physical setup information. For more advanced administration and configuration information, system administrators should refer to the Aastra SIP 53i, 55i, 57i, 57i CT IP Phone Administrators Guide. Model 57i CT IP Phone User Guide...
  • Page 12: Getting Started

    The 57i CT automatically begins the start up sequence as soon as it is connected. The phone goes through this process the first time you plug in your phone and every time you restart your phone. The phone displays the following startup screens. Model 57i CT IP Phone User Guide...
  • Page 13 If a new update is found, the phone displays the message “Updating Configuration”. This may take a few moments while the phone downloads the latest updates. Checking for Firmware... DHCP: waiting for IP... Updating configuration... Model 57i CT IP Phone User Guide...
  • Page 14 If language packs were loaded to your phone by your system administrator, the following screen displays during startup. When the configuration update is complete, the phone displays the following screens and then displays the Idle screen.. Model 57i CT IP Phone User Guide Checking for firmware... Do not unplug the phone! Downloading...
  • Page 15 Done Services Icom Callers John Smith Sat Jan 1 12:18am Idle Screen Model 57i CT IP Phone User Guide...
  • Page 16: Network Connected/Network Disconnected

    Note: f the phone displays "No Service" you can still use the phone but it is not registered with the Registrar. For more information about registering your phone, see your system administrator. Model 57i CT IP Phone User Guide Services Icom...
  • Page 17: Idle Screen

    • Transfer. You can configure the 6 top softkeys and the 6 bottom softkeys as required. Services Icom Callers John Smith Sat Jan 1 12:18am Services Icom Callers John Smith > Dial Conf Xfer Model 57i CT IP Phone User Guide...
  • Page 18: Do Not Disturb

    "More" displays at the top right of the screen. Pressing the More softkey toggles between the first screen and a second screen of softkeys configured on your phone. Speedial Softkeys 10 Model 57i CT IP Phone User Guide page page 73. page 80.
  • Page 19 Idle State screen only if you have Services Icom Callers John Smith Sat Jan 1 12:18am Idle Screen Services Icom Callers John Smith > Dial Conf Xfer More Model 57i CT IP Phone User Guide 11...
  • Page 20 Idle Screen Note: The bottom set of 6 softkeys map to the current state-based configurable soft- keys. The top set of 6 softkeys allow you to configure up to 10 functions. 12 Model 57i CT IP Phone User Guide Services Icom...
  • Page 21: Phone Options Via The Ip Phone Ui

    Phone Options via the IP Phone UI You can access specific options for the 57i CT IP phone using the phone’s user interface (UI) via the keypad. Pressing the Option button gives you a list of configurable options. These options allow you to customize your phone settings.
  • Page 22: References

    Aastra 57i CT Installation Guide. For more information about administrator options, contact your system administrator. 14 Model 57i CT IP Phone User Guide on the phone to enter the options list. to scroll through the list, or press...
  • Page 23: Phone Options Via The Aastra Web Ui

    Done Phone Status 1.Network Status 2.Firmware Version 3.Reset Phone 4.Factory Default Show Done Attr. Port0 Port1 LinkStat. Link N/Link Negotiat. Auto Auto Speed 100M Duplex Full Half IP Addr MAC Addr Done Model 57i CT IP Phone User Guide 15...
  • Page 24 If the browser is using HTTP, the following redirect screen displays, fol- lowed by the “Security Alert” window. This process redirects HTTP to use HTTPS for a more secure connection.. 2. Click YES to accept the certificate 16 Model 57i CT IP Phone User Guide IP Address of Phone 192.168.0.100 Done...
  • Page 25 (with 536EM) or 60 softkeys (with 560EM) if an expansion module is attached to the phone. If no expansion module is attached, the following message displays: "No expansion modules are currently attached". Model 57i CT IP Phone User Guide 17...
  • Page 26 - Call Forward - Allows you to set a phone number destination for where you want calls forwarded. Call forward can be configured using a specific mode (off, all, busy, no answer, busy no answer) on a global or per-line basis. 18 Model 57i CT IP Phone User Guide...
  • Page 27: User Password

    Aastra Web UI. use that new password when changing the user password via the IP Phone UI. Model 57i CT IP Phone User Guide 19...
  • Page 28: Using Your 57I Ct Base Unit Phone

    The following table identifies the keys on the key panel of your 57i CT IP phone that you can use for handling calls. Keys 20 Model 57i CT IP Phone User Guide Key Description Goodbye key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes.
  • Page 29 Keys Key Description Line/Call Appearance key - Connects you to a line or call. The Aastra 57i CT IP phone supports up to 4 line keys. Handsfree key - Activates Handsfree for making and receiving calls without lifting the handset.
  • Page 30 Keys 22 Model 57i CT IP Phone User Guide Key Description Softkeys - 12 softkeys on the 57i CT IP Phone. - 6 Top Keys: programmable static softkeys (up to 10 programmable functions) - 6 Bottom Keys: programmable state-based softkeys (up to 20 programmable functions) These keys also perform as follows: •...
  • Page 31: Multiple Line And Call Appearances

    (Connected, Ring, Hold etc.) and the timer specific to that call. Line/Call Line/Call Appearance Status Idle line or no call activity Ringing Connected Hold ) to scroll left and right to the different call Model 57i CT IP Phone User Guide 23...
  • Page 32: Softkeys

    Note: The softkey functions outlined in this section represent the default arrange- ment of softkeys on the 57i CT IP phone. Only the bottom softkeys are state- based. The 57i CT default softkeys are shown in the following illustration.
  • Page 33: Softkey Functions

    Indicates the softkey is set to be used as a pickup key to pick up a parked call. Indicates the softkey is set to be used as a “last call return” key. Model 57i CT IP Phone User Guide 25...
  • Page 34: State-Based Softkeys (Bottom Keys Only)

    Callers List idle, connected, incoming, outgoing, busy Intercom idle, connected, incoming, outgoing, busy 26 Model 57i CT IP Phone User Guide Indicates the softkey is set to be used as the Services key. Indicates the softkey is set for accessing the Callers List.
  • Page 35 Label: Voicemail Value *89 State: outgoing then softkey 12 appears in position 1 if no other softkeys are set. A softkey type of "empty" does not display on the idle screen at all. Model 57i CT IP Phone User Guide 27...
  • Page 36: Softkeys As Line/Call Appearances

    Icon Idle Solid Connected Solid Ringing Flashing On Hold Flashing 28 Model 57i CT IP Phone User Guide Services Icom Callers John Smith Sat Jan 1 12:18am Definition There is no call activity for the line/call appearance softkey. A call is connected to your phone on this line/call appearance softkey.
  • Page 37 Previous and Next softkeys, up or down icons, on the display. By using the same functionality as the Previous and Next softkeys. navigation keys, you can access the Model 57i CT IP Phone User Guide 29 appear...
  • Page 38 (enable) or uncheck (disable) the states you want to apply to this softkey. 8. Click to save your changes. 9. Click on Operation->Reset. 10.In the "Restart Phone" field click 30 Model 57i CT IP Phone User Guide "Multiple Line and Call Appearances" to restart the IP phone.
  • Page 39: Softkeys As Speeddials

    Caller ID (*69), Voicemail. Use the following procedures to set speeddial on the 57i CT IP phone. Entering a Name/Number for Speeddial Key...
  • Page 40 Delete key. You can save up to 16 letters and numbers on each softkey entry. 6. Press the Save key to finish. 32 Model 57i CT IP Phone User Guide to move to the next space, . To backspace and erase a mistake, >...
  • Page 41 (enable) or uncheck (disable) the states you want to apply to this softkey. 9. Click to save your changes. 10.Click on Operation->Reset. 11.In the "Restart Phone" field click to restart the IP phone. Model 57i CT IP Phone User Guide 33...
  • Page 42 3. Press the selected speed dial. If the name is displayed with the number, both are saved to the speed dial. If no name is displayed, you can enter the name using the dial pad. 34 Model 57i CT IP Phone User Guide...
  • Page 43: Softkeys As "Do Not Disturb

    (enable) or uncheck (disable) the states you want to apply to this softkey. 6. Click to save your changes. 7. Click on Operation->Reset. 8. In the "Restart Phone" field click to restart the IP phone. Model 57i CT IP Phone User Guide 35...
  • Page 44: Softkeys As Busy Lamp Field (Blf)

    2. Click on the Bottom Keys tab or the Top Keys tab. 3. Select from "Key 1" through "Key 20" on the bottom tab. Select from "Key 1" through "Key 10" on the top tab. 36 Model 57i CT IP Phone User Guide...
  • Page 45 (enable) or uncheck (disable) the states you want to apply to this softkey. 9. Click to save your changes. 10.Click on Operation->Reset. 11.In the "Restart Phone" field click to restart the IP phone. Model 57i CT IP Phone User Guide 37...
  • Page 46: Softkeys As Blf List

    For example, my480i-blf- list@as.broadworks.com. The value of the BLF\List URI parameter must match the list name configured. Otherwise, no values display on the 57i CT screen and the feature is disabled. 38 Model 57i CT IP Phone User Guide...
  • Page 47 For example, my53i-blf-list@as.broadworks.com. Note: Contact your System Administrator for the BLF List URI. 8. Click to save your changes. 9. Click on Operation->Reset. 10.In the "Restart Phone" field click to restart the IP phone. Model 57i CT IP Phone User Guide 39...
  • Page 48: Softkeys For Accessing Xml Services

    Note: You can configure XML using the Aastra Web UI only. On the 57i CT IP phone, you can access the XML applications from the IP Phone UI in two ways: • Via the "Services" menu •...
  • Page 49 7. Under the "Services" section in the "XML Application URI" field, enter the applicable URI(s) . 8. in the "XML Application Title" field, enter the applicable label to dis- play for the Services Menu . Model 57i CT IP Phone User Guide 41...
  • Page 50 (enable) or uncheck (disable) the states you want to apply to this softkey. 8. Click to save your changes. 9. Click on Operation->Reset. 10.In the "Restart Phone" field click 42 Model 57i CT IP Phone User Guide to restart the IP phone. to restart the IP phone.
  • Page 51 For user input services, follow the prompts as appropriate. 4. To exit from the "Customized Features" screen, press the XML softkey again. to scroll through the items. to scroll through the customized features. Model 57i CT IP Phone User Guide 43...
  • Page 52: Softkeys As Flash Key

    5. In the "Label" field, enter a label to display on the phone for the softkey. 6. Click to save your changes. 7. Click on Operation->Reset. 8. In the "Restart Phone" field click 44 Model 57i CT IP Phone User Guide to restart the IP phone.
  • Page 53: Softkeys As Sprecode

    5. In the "Label" field, enter a label to display on the IP phone for this soft- key. 6. In the "Value" field, enter the appropriate value for accessing specific services from the server. Note: For values to enter in this field, contact your system administrator. Model 57i CT IP Phone User Guide 45...
  • Page 54 (enable) or uncheck (disable) the "Connected" state to apply to this soft- key. 8. Click to save your changes. 9. Click on Operation->Reset. 10.In the "Restart Phone" field click 46 Model 57i CT IP Phone User Guide to restart the IP phone.
  • Page 55: Static And Softkey Settings For Park/Pickup

    • Using a programmable configuration (using softkeys) Note: The IP phone accepts both methods of configuration. However, to avoid redundancy, Aastra Telecom recommends you configure either a static con- figuration or a programmable configuration. The IP phone supports the Park/Pickup feature on the Asterisk, BroadWorks, Sylantro, and ININ PBX servers.
  • Page 56 The programmable method of configuration creates park and pickup softkeys that you can configure on the 57i CT phone. You can set a softkey as "Park" or "Pickup" and then: 48 Model 57i CT IP Phone User Guide "Park/Pickup Call Server Config- page "Park/Pickup Call Server Config-...
  • Page 57 Configuring Park/Pickup using Softkey Configuration Use the following procedure to configure the Park/Pickup call feature using the softkey configuration method. Aastra Web UI 1. Click on Operation->Softkeys and XML. "Park/Pickup Call Server Configu- Model 57i CT IP Phone User Guide 49...
  • Page 58 14.Click to save your changes. 15.Click on Operation->Reset. 16.In the "Restart Phone" field click 50 Model 57i CT IP Phone User Guide "Park/Pickup Call Server Config- page "Park/Pickup Call Server Config- page to restart the IP phone.
  • Page 59 1. Pick up the handset on the phone. 2. Enter the extension number where the call was parked. 3. Press the "Pickup" softkey. If the call pick up is successful, you are connected with the parked call. Model 57i CT IP Phone User Guide 51...
  • Page 60: Softkeys As Last Call Return (Lcr) (Sylantro Servers Only)

    Select from "Key 1" through "Key 10" on the top tab. 4. In the "Type" field, select Last Call Return. 5. In the "Line" field, select the line you want to apply to this softkey. 52 Model 57i CT IP Phone User Guide (Sylantro Servers only)
  • Page 61 (enable) or uncheck (disable) the states you want to apply to this softkey. 7. Click to save your changes. 8. Click on Operation->Reset. 9. In the "Restart Phone" field click to restart the IP phone. Model 57i CT IP Phone User Guide 53...
  • Page 62: Softkeys As Services

    • "Callers List" page 87 • "Directory List" page 80 • "Voicemail" page 96 For more information about Services you can access on your phone, con- tact your system administrator. 54 Model 57i CT IP Phone User Guide page 40...
  • Page 63 (enable) or uncheck (disable) the states you want to apply to this softkey. 8. Click to save your changes. 9. Click on Operation->Reset. 10.In the "Restart Phone" field click to restart the IP phone. Model 57i CT IP Phone User Guide 55...
  • Page 64: Softkeys As Directory

    In addition to creating a Directory softkey, you can also download a Directory List to your PC if required using the Aastra Web UI. Reference For more information about the Directory List, see page 56 Model 57i CT IP Phone User Guide "Directory List"...
  • Page 65 (enable) or uncheck (disable) the states you want to apply to this softkey. 7. Click to save your changes. 8. Click on Operation->Reset. 9. In the "Restart Phone" field click to restart the IP phone. Model 57i CT IP Phone User Guide 57...
  • Page 66: Softkeys As Callers List

    120. Setting Callers List Softkey Aastra Web UI Use the following procedure to configure a Callers List softkey on the 57i CT phone. 1. Click on Operation->Softkeys and XML. 58 Model 57i CT IP Phone User Guide "Suppressing DTMF...
  • Page 67 (enable) or uncheck (disable) the states you want to apply to this softkey. 7. Click to save your changes. 8. Click on Operation->Reset. 9. In the "Restart Phone" field click to restart the IP phone. Model 57i CT IP Phone User Guide 59...
  • Page 68: Softkeys As An Intercom Key

    For more information about the Intercom key, see Setting an Intercom Softkey Aastra Web UI Use the following procedure to configure an Intercom softkey on the 57i CT phone. 60 Model 57i CT IP Phone User Guide Intercom "Intercom" page...
  • Page 69 (enable) or uncheck (disable) the states you want to apply to this softkey. 7. Click to save your changes. 8. Click on Operation->Reset. 9. In the "Restart Phone" field click to restart the IP phone. Model 57i CT IP Phone User Guide 61...
  • Page 70: Softkeys As An Empty Key

    (enable) or uncheck (disable) the states you want to apply to this softkey. 6. Click to save your changes. 7. Click on Operation->Reset. 8. In the "Restart Phone" field click 62 Model 57i CT IP Phone User Guide to restart the IP phone.
  • Page 71: Deleting A Softkey

    5. Click to save your changes. 6. Click on Operation->Reset. 7. In the "Restart Phone" field click The softkey function is deleted from the IP phone memory. to restart the IP phone. Model 57i CT IP Phone User Guide 63...
  • Page 72: Restarting Your Phone

    Note: Your phone will be out of service temporarily during the restart and down- loading process. Aastra Web UI 1. Click on Operation->Reset. 2. Click 3. Click OK at the confirmation prompt. 64 Model 57i CT IP Phone User Guide...
  • Page 73: Making Calls

    Use the Backspace softkey to correct any errors. Tue Jan 01 10:10am L1 Dial > 201 ue Jan 01 10:10am > 1203 Dial Backspace Pause Quit Model 57i CT IP Phone User Guide 65...
  • Page 74: Using Handsfree Speakerphone

    Show. 5. Use to scroll down the list and press Show to select your desired volume. 66 Model 57i CT IP Phone User Guide and enter a number at the dial to switch between handsfree and to switch between...
  • Page 75 Depending on the audio mode selected from the Options menu, a dial tone or an incoming call will be received on either the headset or the handsfree speakerphone. 4.Press the to end the call. Model 57i CT IP Phone User Guide 67...
  • Page 76: Intercom

    If auto-answer is disabled, the phone rejects the incoming intercom call and sends a busy signal to the caller. 68 Model 57i CT IP Phone User Guide or the Cancel softkey. or the line/call...
  • Page 77 4. Click to save your changes. 5. Click on Operation->Reset. 6. In the "Restart Phone" field click Refer to the following procedure for using the Intercom feature. to restart the IP phone. Model 57i CT IP Phone User Guide 69...
  • Page 78: Redial

    2. Press the Delete Key, then press the Delete Key again at the prompt to erase all items. 70 Model 57i CT IP Phone User Guide the last number you called will be , a Redial Directory list appears on-...
  • Page 79: Mute

    To switch mute on or off, press Note: If you place a muted call on hold, the phone automatically takes the call off mute when you reconnect to the call. Model 57i CT IP Phone User Guide 71...
  • Page 80: Receiving Calls

    Your phone screen displays a voicemail icon ( of waiting messages, if you have unheard messages (example: x4). Note: 72 Model 57i CT IP Phone User Guide Tue May 17 10:19am L1 Ring Keri March or the line/call appearance but- without picking up the handset.
  • Page 81: Handling Calls

    Tue May 17 10:19am 00:27 L1 Hold >201 Keri March Tue May 17 10:19am 00:27 L1 Connected >201 Keri March Model 57i CT IP Phone User Guide 73...
  • Page 82 To reconnect to a call press the line/call appearance button where that call is being held. If you press the call/line appearance button again, you will disconnect from the call. 74 Model 57i CT IP Phone User Guide...
  • Page 83: Transferring Calls

    To transfer a call to another extension 1. Connect to the call you wish to transfer (if not already connected). Services Icom Callers John Smith > Dial Conf Xfer Transfer Key when handset is lifted Model 57i CT IP Phone User Guide 75...
  • Page 84: Conferencing Calls

    When you lift the handset on the phone, the Conference key displays on the bottom set of softkeys by default. Use this key to create conference call. 76 Model 57i CT IP Phone User Guide Tue May 17 10:19am 00:27 L2 Dial >203...
  • Page 85 6.To add the new party to the conference, press the Conference key again. 7.To drop the new party from the conference, press the Conference key one more time. Tue May 17 10:19am 00:27 L2 Dial >203 Model 57i CT IP Phone User Guide 77 Conference...
  • Page 86 Note: When a name is displayed, pressing call. Note: When a name is displayed, pressing call. 78 Model 57i CT IP Phone User Guide to scroll through and see the numbers and names (if drops the displayed party from the drops the displayed party from the...
  • Page 87: Picking Up Calls

    If connected through the handset, you can also place the handset back on hook to end the call. Tue May 17 10:19am 00:27 L2 Dial >203 Karen Batz Model 57i CT IP Phone User Guide 79 or the line/call...
  • Page 88: Managing Calls

    Directory List works only when the Directory is first accessed. Note: The quick-search feature in the Directory List works only when the Directory is first accessed. 80 Model 57i CT IP Phone User Guide Directory 97 items to view...
  • Page 89 • Use the Backspace softkey when required. Name Number Line: 1 Cancel Screen 1 Label Office | Save Backspace Label Cancel Screen 2 Model 57i CT IP Phone User Guide 81 characters characters characters characters entries more more...
  • Page 90 • You can use the Dial softkey to automatically dial the number in the Directory entry. • You can use the Add Number softkey to add additional numbers to the current Directory entry (up to 7 numbers per name). 82 Model 57i CT IP Phone User Guide Steve Smith Office 905-760-9999...
  • Page 91 Line: 1 | Delete Dial Arrange Change Add Number Cell 783-444-5555 Line: 1 | Delete Dial Arrange Change Add Number Model 57i CT IP Phone User Guide 83 keys display for indicates indicates you indicates this is Quit Quit Quit...
  • Page 92 The following example illustrates the new arrangement of Steve Smith’s numbers. Note: The Office label moves to the second position and the Home label moves to the last position. 84 Model 57i CT IP Phone User Guide Label: Cell 1. Office 2. Home 3.
  • Page 93 • You can press Cancel to cancel the delete function. Home 783-555-7676 Line: 1 | Delete Dial Arrange Change Add Number Delete? Steve Smith Cancel Delete number 2272939 or delete all Steve Smith entries? Entries Cancel Number Model 57i CT IP Phone User Guide 85 Quit...
  • Page 94 3. To dial a displayed entry from the Directory List, pick up the handset, press the handsfree key, or press the Dial softkey. 4. To exit the Directory List, press the Quit softkey. 86 Model 57i CT IP Phone User Guide to scroll through the line items in the Directory...
  • Page 95: Callers List

    Indicates a Call Waiting call in the Callers list. Indicates an incoming Call Waiting call. "2x" indicates this caller has called twice. The display shows the date and time of the last call from that caller. Model 57i CT IP Phone User Guide 87...
  • Page 96 "Callers List" header. To delete a line item from the Callers List, select the line item you want to delete and press the Delete softkey. 88 Model 57i CT IP Phone User Guide icon displays with the handset ON or OFF the...
  • Page 97 Press most recent call, or or the Jun 8 2:55pm John Burn r ns 9054550055 to see the oldest call on your list. Model 57i CT IP Phone User Guide 89 Scroll keys. to view the...
  • Page 98 1. Press the Callers List Key. 2. Press the Delete softkey. 3. Press the Delete softkey again at the prompt to erase all items. 90 Model 57i CT IP Phone User Guide . To erase one digit to , or just lift the handset, or...
  • Page 99 4. Enter the location on your computer where you want to download the Callers List and click SAVE. The callerslist.csv file downloads to your computer. 5. Use a spreadsheet application to open and view the Callers List. Model 57i CT IP Phone User Guide 91...
  • Page 100: Call Forwarding

    Web UI. However, you must use the Aastra Web UI to set the per-line call for- ward settings. The per-line settings override the settings for global call for- warding. 92 Model 57i CT IP Phone User Guide Description Disables call forward...
  • Page 101 Note: To disable call forwarding in the Aastra Web UI, set the mode to OFF and remove the phone number in the "Number" field. 3. In the "Number" field, enter the call forward number for which you want your calls to be call forwarded. Model 57i CT IP Phone User Guide 93...
  • Page 102 4. In the "Number of Rings" field, select the number of rings on the line before the call is forwarded. Valid values are 1 to 9. 5. Click to save the Call Forward settings. The changes are dynamic and are immediately applied to the phone. 94 Model 57i CT IP Phone User Guide...
  • Page 103: Missed Calls Indicator

    3. To clear a line item from the Callers List, select the line item you want to delete and press the Clear softkey. The line item is deleted from the Callers List. Model 57i CT IP Phone User Guide 95...
  • Page 104: Voicemail

    From a selected item in the Voicemail list, you can also lift the handset (go offhook) to make an outgoing call using the voicemail access phone number. 96 Model 57i CT IP Phone User Guide handsfree key,...
  • Page 105: Using Your 57I Ct Cordless Handset

    57i CT Handset Key Panel The following illustration and table identify the keys on the key panel of your 57i CT handset that you can use for handling calls. Model 57i CT IP Phone User Guide 97...
  • Page 106: 57I Ct Handset Key Description

    • Access key to the different Options • Scrolls down when in the various lists • Used as Backspace during editing Redial Key • Displays the last 10 numbers dialed Charging Jack Charging Contacts Microphone 98 Model 57i CT IP Phone User Guide Function Description...
  • Page 107: Accessing Options

    Menu and return to the idle mode or call mode. Menu list Intercom Language Ring tone Custom name Timer Off Vibrate Off Hset pairing Key lock Off Backlight Off Silent Alert Menu ½ to view Model 57i CT IP Phone User Guide 99...
  • Page 108: Intercom

    Reference For more information about changing ring tones on the handset, see "Using Your 57i CT Cordless Handset" 100 Model 57i CT IP Phone User Guide In English? ½ = Scroll Cancel Select Ring Tone 1 ½...
  • Page 109: Custom Name

    All handsets must be paired to a 57i CT base before it can be used. Please refer to the section entitled 115. key to return to the main idle screen. Model 57i CT IP Phone User Guide 101 Ï Â...
  • Page 110: Key Lock On Or Off

    4. Use the scroll keys the IP address of the phone appears in the display. 5. Press when done. 102 Model 57i CT IP Phone User Guide andÏ to scroll to the "Network" option. andÏ to scroll through the network status until Â...
  • Page 111: Feature Keys On The Handset

    • If no line keys are programmed for the feature key, the handset is restricted to intercom calls only. key to go back on-hook. Model 57i CT IP Phone User Guide 103 Default for: Handset Key 1 Handset Key 2...
  • Page 112 Programming Feature Keys You can program up to 15 feature keys on the 57i CT IP phone using the Aastra Web UI. Use the following procedure to program the feature keys on your 57i CT Base Station and all paired handsets.
  • Page 113: Idle Mode

    This icon located just above the softkey allows access to the Directory List feature. Callers List ¨ This icon located just above the softkey allows access to the Callers List feature. Angela May 17 10:19am Model 57i CT IP Phone User Guide 105...
  • Page 114: Handset Keys

    The Microphone mute prompt is displayed when mute is activated. ß Redial Key ( The Redial key displays a list of the last 10 calls made from the handset. Use the Ï and  to scroll through the list. 106 Model 57i CT IP Phone User Guide Description...
  • Page 115: Multifunction Handset Led Indicator

    Note: The battery must be charged for a minimum of six hours prior to initial usage of the phone. "Using Your 57i CT Cordless Handset" Model 57i CT IP Phone User Guide 107 "Feature Keys on...
  • Page 116: Volume Control

    General Record Editing To accommodate adding and editing, use the available characters as labelled on the keypad. Pause key and special characters are also available: 108 Model 57i CT IP Phone User Guide...
  • Page 117 "abc" softkey moves the user to upper case editing mode ressing the "123" softkey to move to the lower case editing mode Model 57i CT IP Phone User Guide 109 & key is used when Number/Address 693_ Save...
  • Page 118 5. Enter a name for the Number/Address information. The name can have up to 15 characters, including spaces. Please refer to 108. 6. Press the Save softkey. The display will show Item saved. 110 Model 57i CT IP Phone User Guide Angela May 17 10:19am...
  • Page 119: Callers List - 57I Ct Cordless Handset

    Select softkey. will be displayed upon successful saving to the directory. Caller List x items x New Use or New Delete Item x New Name Number Time of call Options Line Save Directory ½ = Scroll Cancel Select Model 57i CT IP Phone User Guide 111...
  • Page 120 From the Options softkey of the Callers List, scroll to the Delete item and press the Select softkey. The user is prompted to confirm the delete action by pressing the Delete softkey. 112 Model 57i CT IP Phone User Guide Delete ½ = Scroll...
  • Page 121: Making Calls From 57I Ct Cordless Handset

    – Private. The user can then press the Private soft key to toggle the call back to private or he can navigate into the feature list and press the Public feature key. Model 57i CT IP Phone User Guide 113...
  • Page 122: Ending Calls

    To end a call, you first need to connect to the call, if not already connected, and press the N key. You can also place the handset back on the charging cradle to end the call. 114 Model 57i CT IP Phone User Guide <13> <14>...
  • Page 123: Pairing And Unpairing Cordless Handset To Base

    Note: It is recommended that both steps 6 and 7 be executed at the same time. Options List 9.SIP Settings 10.Phone Status 11.Handset Pairing Done Options List Pair Remove Cancel Done 7 - Hset pairing ½ = Scroll Pair Model 57i CT IP Phone User Guide 115...
  • Page 124 7. On the 57i CT cordless handset, press the softkey for Pair. Upon success or failure of pairing, one of the following will be displayed on the handset and base, respectively: Successful Pairing of Handset 116 Model 57i CT IP Phone User Guide Options List Attempting to pair... Cancel...
  • Page 125: Unpairing Handset

    2. Select Handset Pairing Show Options List Pairing failed Try again Cancel Done Pairing Failed Display Options List Pairing successful Done Pairing Success Display Options List 9.SIP Settings 10.Phone Status 11.Handset Pairing Done Model 57i CT IP Phone User Guide 117...
  • Page 126 Upon success or failure of unpairing, one of the following screen will be displayed on the base: 5. If required, on the 57i CT cordless handset press Â. 118 Model 57i CT IP Phone User Guide Options List Pair Remove...
  • Page 127 Feature key will be removed. 7 - Hset pairing ½ = Scroll Remove Attempting to remove... Cancel Removal successful Removal failed Try again Cancel Remove Failed Removal Attempts Model 57i CT IP Phone User Guide 119...
  • Page 128: Additional Features

    You must restart your IP phone for the changes to take affect. 5. Click on Operation->Reset. 6. In the "Restart Phone" field click apply the changes. 120 Model 57i CT IP Phone User Guide to restart the IP phone and...
  • Page 129: Display Dtmf Digits

    You must restart your IP phone for the changes to take affect. 4. Click on Operation->Reset. 5. In the "Restart Phone" field click apply the changes. to restart the IP phone and Model 57i CT IP Phone User Guide 121...
  • Page 130: Stuttered Dial Tone

    2. Stuttered dial tone is enabled by default. If required, disable the "Stut- tered Dial Tone" field by unchecking the check box. 3. Click to save your settings. 4. Click on Operation->Reset. 5. In the "Restart Phone" field click to restart the IP phone. 122 Model 57i CT IP Phone User Guide...
  • Page 131: Play Call Waiting Tone

    2. A call waiting tone is enabled by default. If required, disable the "Play Call Waiting Tone" field by unchecking the check box. 3. Click to save your settings. 4. Click on Operation->Reset. 5. In the "Restart Phone" field click to restart the IP phone. Model 57i CT IP Phone User Guide 123...
  • Page 132: Incoming Intercom Calls And Auto-Answer

    To disable this field, uncheck the box. 5. Click to save your settings. 6. Click on Operation->Reset. 124 Model 57i CT IP Phone User Guide...
  • Page 133: Using Redial Key For "Last Number Redial

    • Press the REDIAL button once, scroll the list of numbers, then press the REDIAL button again to dial the number that displays on the screen. The “last number redial” feature for the Redial key is static and is not configurable. Model 57i CT IP Phone User Guide 125...
  • Page 134: Ring Tones And Tone Sets

    The following table identifies the valid settings and default values for each type of configuration method. Configuration Method IP Phone UI Aastra Web UI 126 Model 57i CT IP Phone User Guide Ring Tone Settings Table Valid Values Global: Tone 1...
  • Page 135 7. Select the country for which you want to apply the tone set. Valid values are Australia, Europe, France, Germany, Italy, UK, and US. Default is 8. Press The ring tone and tone set you select is immediately applied to the IP phone. Model 57i CT IP Phone User Guide 127...
  • Page 136 4. In the "Ring Tone" section, select a line for which you want to set ring tone. 5. Select a value from the "LineN" field Note: See the Ring Tone Settings Table 128 Model 57i CT IP Phone User Guide page 126 for valid values. page 126 for valid values.
  • Page 137 You must restart your IP phone for the changes to take affect. 7. Click on Operation->Reset. 8. In the "Restart Phone" field click apply the ring tone. to restart the IP phone and Model 57i CT IP Phone User Guide 129...
  • Page 138: Time And Date

    5. Select a date format from the list of options. Valid values are: • WWW MMM DD (default) • DD-MMM-YY • YYYY-MM-DD • DD/MM/YYYY • DD/MM/YY • DD-MM-YY • MM/DD/YY • MMM DD 130 Model 57i CT IP Phone User Guide...
  • Page 139 Valid values are: • OFF • 30 min summertime • 1 hr summertime • automatic Note: The default for Daylight Savings is Automatic. 3. Press Done to save the Daylight Savings value you selected. Model 57i CT IP Phone User Guide 131...
  • Page 140 Note: The time displays on the phone’s idle screen in the format you select for this field. 3. In the “Date Format” field, select the date format you want to use on your phone. Valid values are: • WWW MMM DD (default) • DD-MMM-YY • YYYY-MM-DD 132 Model 57i CT IP Phone User Guide...
  • Page 141 Note: The date displays on the phone’s idle screen in the format you select. 4. Click to save your settings. 5. Click on Operation->Reset. 6. In the "Restart Phone" field click to restart the IP phone. Model 57i CT IP Phone User Guide 133...
  • Page 142: Locking And Unlocking The Phone

    The following message displays: "Phone is locked". Unlock the Phone 1. Press on the phone to enter the Options List. 2. Enter your user password and press The phone unlocks. 134 Model 57i CT IP Phone User Guide...
  • Page 143 The phone locks dynamically and displays the following message: "Phone is locked". Unlock the Phone 3. Click on Operation->Phone Lock. 4. In the "Unlock the Phone?" field, click The phone unlocks dynamically and displays the following message: "Phone is unlocked". Model 57i CT IP Phone User Guide 135...
  • Page 144: Resetting A User Password

    3. In the "Current Password" field, leave this blank. 4. In the "New Password" field, enter a new password. 5. In the "Password Confirm" field, re-enter your new user password. 6. Click to save your settings. 136 Model 57i CT IP Phone User Guide...
  • Page 145: Defining An Emergency Dial Plan

    In all European Union countries it is also the emergency telephone number for both mobile and fixed-line telephones. A police and/or fire emergency number in Asia, Europe, Middle East, and South America. Model 57i CT IP Phone User Guide 137...
  • Page 146 For multiple numbers, enter a “|” between each emergency number. For example: 911|110 Default for this field is 911|999|112|110. 3. Click to save the emergency dial plan to your phone. 138 Model 57i CT IP Phone User Guide...
  • Page 147: Language

    The language you select displays a check mark indicating this is the cur- rent language for the IP Phone UI. The change is dynamic. When you exit the Options Menu, the phone displays alll menu items in the lan- guage you selected. Model 57i CT IP Phone User Guide 139...
  • Page 148 System Administrator. English is the default language and cannot be changed or removed. 3. Click to save your settings. The change is dynamic. The Aastra Web UI displays all screens in the language you selected. 140 Model 57i CT IP Phone User Guide...
  • Page 149: Model 536 And 560 Expansion Modules

    • Shared Call Appearance Each key provides an LED for indicating call status. The 536EM provides a paper label for convenient key labeling, and the 560EM provides an LCD for displaying key labeling. Model 57i CT IP Phone User Guide 141...
  • Page 150 You can configure the softkeys using the Aastra Web UI. References For more information about configuring softkeys, see Softkeys page 24. For more information about installing 536EM and 560EM modules on your phone, see the Aastra 57i IP Phone Installation Guide. 142 Model 57i CT IP Phone User Guide...
  • Page 151: Troubleshooting Solutions

    Check to ensure that the handset cord is fully connected to both the phone and handset. See the section “Connecting a Handset or Headset” in the Aastra 57i Installation Guide for information. Model 57i CT IP Phone User Guide 143...
  • Page 152 3. In the "New Password" field, enter the new user password. 4. In the "Password Confirm" field, enter the new user password again. 5. Click to save your changes. 144 Model 57i CT IP Phone User Guide page 55 "Finding Your Phone’s IP Address" more information...
  • Page 153 Note: Your phone will be out of service temporarily during the restart and down- loading process. Aastra Web UI 1. Click on Operation->Reset. 2. Click 3. Click OK at the confirmation prompt. page key to cancel. Model 57i CT IP Phone User Guide 145...
  • Page 155: Limited Warranty

    (1) year period from the date of original purchase. If there is a defect or malfunction, Aastra Telecom shall, at its option, and as the exclusive remedy, either repair or replace the telephone set at no charge, if returned within the warranty period.
  • Page 157: Appendix A - Time Zone Codes

    AU-Darwin AU-Perth AW-Aruba BA-Sarajevo BB-Barbados BE-Brussels BG-Sofia BM-Bermuda BO-La Paz BR-Noronha BR-Belem BR-Fortaleza BR-Recife BR-Araguaina BR-Maceio BR-Sao Paulo BR-Cuiaba BR-Porto Velho BR-Boa Vista BR-Manaus BR-Eirunepe BR-Rio Branco BS-Nassau BY-Minsk BZ-Belize Time Zone Code Model 57i CT IP Phone User Guide...
  • Page 158 CR-Costa Rica CU-Havana CY-Nicosia CZ-Prague DE-Berlin DK-Copenhagen DM-Dominica DO-Santo Domingo EE-Tallinn ES-Madrid ES-Canary FI-Helsinki FJ-Fiji FK-Stanley FO-Faeroe FR-Paris GB-London GB-Belfast GD-Grenada GF-Cayenne GI-Gibraltar GP-Guadeloupe GR-Athens GS-South Georgia GT-Guatemala GU-Guam GY-Guyana A-2 Model 57i CT IP Phone User Guide Time Zone Code...
  • Page 159 MD-Chisinau MK-Skopje MQ-Martinique MS-Montserrat MT-Malta MX-Mexico City MX-Cancun MX-Merida MX-Monterrey MX-Mazatlan MX-Chihuahua MX-Hermosillo MX-Tijuana NI-Managua NL-Amsterdam NO-Oslo NR-Nauru NU-Niue NZ-Auckland NZ-Chatham PA-Panama PE-Lima PL-Warsaw PR-Puerto Rico PT-Lisbon PT-Madeira PT-Azores PY-Asuncion Model 57i CT IP Phone User Guide Time Zone Code...
  • Page 160 RU-Sakhalin RU-Magadan RU-Kamchatka RU-Anadyr SE-Stockholm SG-Singapore SI-Ljubljana SK-Bratislava SM-San Marino SR-Paramaribo SV-El Salvador TR-Istanbul TT-Port of Spain TW-Taipei UA-Kiev US-Eastern US-Central US-Mountain US-Pacific US-Alaska US-Aleutian US-Hawaii UY-Montevideo VA-Vatican YU-Belgrade A-4 Model 57i CT IP Phone User Guide Time Zone Code...
  • Page 161 114 expansion module, 536EM 141 expansion module, 560EM 141 feature key guidelines 103 feature key activation 105 feature key on cordless handset 107 feature keys description of 103 features keys programming 104 Model 57i CT IP Phone User Guide Index-1...
  • Page 162 113 managing calls 80 menu list on cordless handset 107 microphone, enabling/disabling 69 Index-2 Model 57i CT IP Phone User Guide Index missed calls indicator accessing and clearing 95 overview 95 multiple line call appearances 23...
  • Page 163 143 user password 19 using your phone 20 Vibrate 105 voicemail 72, 96 volume control on cordless handset 108 vribrate on cordless handset 101 warranty, limited 147 Web UI, using 16 Model 57i CT IP Phone User Guide Index-3...
  • Page 166 If you’ve read this owner’s manual and consulted the Troubleshooting section and still have problems, please visit our website at www.aastra.com or call 1-800-574-1611 for technical assistance. © Aastra Telecom Inc. 2007 41-001202-00 Rev 01...

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