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Troubleshooting
(cont.)
Problem
Possible
Solutions
For
More
Information
•
There's
no sound even when
•
Check to see if the MUTE
•
See Remote
Control Buttons
the volume is turned
up.
button
is on.
and Functions
in Chapter
1,
which explains
the location
and function
of the MUTE
button.
The TV's "Listen
to:"
setting
may be set to
"second audio program"
(S.A.P.).
See Customizing
A V
Memory
in Chapter
3, which
explains
how to adjust
the
"Listen
to:" setting.
Check that "External
Audio
System"
setting
is set to
"NO."
See Creating
the A V Con-
nection
in Chapter
3, which
explains
how to adjust
the
"External
Audio System"
setting.
• You forget the code you used
•
Use the alternate
procedure
•
See the Appendix,
to set the parental
lock.
that
doesn't
require
the use
Procedure
for Bypassing
the
of the code.
Parental
Lock.
•
The sound doesn't
match
the
image on screen.
•
The TV's "Listen
to:"
setting
may be set to
"secondary
audio program"
(S.A.P.).
•
See CustomizingAV
Memory
in Chapter
3,
which explains
how to
adjust
the "Listen
to:"
setting.
•
There is a large black or gray
rectangle
on the screen.
•
The TV has been set to
Closed Captioning
"text"
mode, but there is no text
information
being broad-
cast.
•
See Using the Closed
Caption
Decoder in the
Getting
Started
section
of
Chapter
3.
•
You cannot
see a picture
when you play a tape in the
VCR.
• If you connected
your VCR
with A/V cables, use the
INPUT
button
to select the
input
source
(Input
1,2 or 3
or 4) that
the VCR is
connected
to.
•
See Selecting
the Input
Source for an explanation
about changing
the input.
Troubleshooting
95
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