Partial Document Or Photo Copies - Dell B3465DN User Manual

Troubleshooting
Action
Step 9
Check for missing or faded text on prints.
a
From the Copy screen, navigate to:
Advanced Options > Advanced Imaging
b
Adjust the settings:
•
Improve sharpness—Increase the sharpness setting.
•
Remove background—Reduce the current background removal
setting.
•
Increase contrast—Increase the current setting.
•
Decrease shadow—Reduce the current setting.
Do prints have missing or faded text?
Step 10
Check for washed‑out or overexposed output.
a
From the Copy screen, navigate to:
Advanced Options > Advanced Imaging
b
Adjust the settings of the following:
• Background removal—Reduce the current setting.
•
Shadow detail—Reduce the current background removal setting.
c
Resend the copy job.
Do pages show washed‑out or overexposed prints?

Partial document or photo copies

Action
Step 1
Check the placement of the document or photo.
Make sure the document or photo is loaded facedown on the scanner
glass in the upper left corner.
Is the document or photo loaded correctly?
Step 2
Check if the paper size setting matches the size of the paper loaded in the
tray.
From the Paper menu on the printer control panel, check the Paper
Size setting.
Does the paper size setting match the size of the paper loaded in the tray.
Yes No
Go to step 10. The problem is solved.
Contact technical The problem is solved.
support.
Yes No
Go to step 2. Place the document or
photo facedown on the
scanner glass in the
upper left corner.
Go to step 3. Change the paper size
setting to match the
paper loaded in the
tray, or load the tray
with paper that
matches the paper size
setting.
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