Warranty Service - Honda F210 Owner's Manual

12. WARRANTY SERVICE (FOR U.S.A.)
Owner Satisfaction
Your satisfaction and goodwill are important to your dealer and to us
Normally, any problems with the product will be handled by your dealer's
service department. Sometimes, however, despite the best intentions of all
concerned, misunderstandings can occur if your problem has not been
handled to your satisfaction, we.suggest you take the following action:
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Discuss your problem with a member of dealership management. Often
complaints can be quickly resolved'at that level. If the problem,has already
been reviewed with the Service Manager, contact the owner of the
dealership or the General Manager.
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If your problem still has not been resolved to your satisfaction, contact the
Customer Relations Department at the regional office of American Honda
Motor Co., Inc. in your area Regional office locations are shown on the
following page. We will need the following information in order to assist
you :
- Your name, address, and telephone number
- Product model and serial number
- Date of purchase
- Dealer name and address
- Nature of the problem
After reviewing all the facts involved, you will be advised of what action can
be taken. Please bear in mind that your problem will likely be resolved at the
dealership, using the dealer's facilities, equipment, and personnel, so it is very
important that your initial contact be with the dealer.
Your purchase of a Honda product is greatly appreciated by both the dealer
and American Honda Motor Co., Inc. We want to assist you in every way
possible to assure your complete satisfaction with your purchase.
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