Print Quality Problems - Dell 5110cn - Color Laser Printer User Manual

Envelope misfeeds or multiple
feeds occur.
Page breaks in unexpected
places.
Job prints from the wrong
source or on the wrong print
media.
Print media does not stack
neatly in the output bin.
Printer does not duplex pages.

Print Quality Problems

Problem
Print is too light.
Toner smears or print comes
off page.
Remove the top and bottom sheets of a ream before loading the print
media.
Load a print media source only when it is empty.
Remove the stack of envelopes from the multipurpose feeder.
Check the Time-Out in the System Settings menu. Increase the setting.
Check the Paper Type
operator panel and in the printer driver.
Turn the print media stack over in the tray or multipurpose feeder.
Make sure 2 Sided is selected in both the PCL (Printer Control
Language) menu on the printer operator panel and in the printer driver.
Make sure you have enough printer memory installed.
Action
· The toner may be low. Confirm the amount of the toner and change the
toner cartridges if necessary.
· Set the Toner Saving Mode check box to off in the Advanced tab in the
printer driver.
· If you are printing on an uneven print surface, change the Paper Type
settings in the Tray Settings menu. See "Tray Settings."
· Verify that the correct print media is being used.
· The imaging drum may need to be replaced. Change the imaging drum.
· The developer is damaged. Contact Dell. See "Contacting Dell" in the
Owner's Manual.
· The transfer roller may need to be replaced. Contact Dell. See
"Contacting Dell" in the Owner's Manual.
· The drive assembly developer is damaged. Contact Dell. See "Contacting
Dell" in the Owner's Manual.
· If you are printing on an uneven print surface, change the Paper Type
settings in the Tray Settings menu. See
in the Tray Settings menu on the printer
"Tray Settings."