Initial Provisioning; Deploying Rc Units - Linksys SPA2102-AU Provisioning Manual

Chapter 1 Provisioning Linksys VoIP Devices
Remote customization (RC) units are introduced with Release 5.x. RC units are customized by Linksys
Note
so when the unit is started, it tries to contact the Linksys provisioning server to download its customized
profile.
User intervention is not required to initiate or complete a profile update or firmware upgrade. Remote
firmware upgrade is achieved via TFTP or HTTP, but not using HTTPS because the firmware does not
contain sensitive information that can be read by a customer. The SPA upgrade logic is capable of
automating multi-stage upgrades, if intermediate upgrades are required to reach a future upgrade state
from an older release. .A profile resync is only attempted when the SPA is idle, because this may trigger
a software reboot.
General purpose parameters are provided to help service providers manage the provisioning process.
Each SPA can be configured to periodically contact a normal provisioning server (NPS). Communication
wit the NPS does not require the use of a secure protocol because the updated profile is encrypted by a
shared secret key. The NPS can be a standard TFTP, HTTP or HTTPS server.

Initial Provisioning

Linksys ATAs provide convenient mechanisms for initial provisioning, based on two deployment
models:
•
•
In the first model, the customer purchases the ATA from a retail outlet, and subsequently requests VoIP
service from the service provider, for use with that adapter. The service provider must then support
secure remote configuration of the unit.
In the second model, the service provider acquires adapters in bulk quantity, and either preprovisions the
adapters in-house or purchases RC units from Linksys.

Deploying RC Units

The in-house preprovisioning step can be eliminated by using RC units. Customization of RC units
reduces the need to handle the units prior to shipping to end customers. It also discourages the use of the
SPA with a different service.
The MAC address of each RC unit is associated with a customized profile for the customer who
purchased each unit on a provisioning server maintained by Linksys. The RC unit is preprovisioned by
Linksys with the connection information for the Linksys provisioning server. When the RC unit is
started, it tries to contact the Linksys provisioning server and download its customized profile.
The status of customization for an RC unit can be determined by viewing the Customization parameter
in the Product Information section of the Info tab. An RC unit that has not been provisioned displays
Pending. An RC unit that has been provisioned displays the name of the company that owns the unit. If
the unit is not an RC unit the web page displays Not Customized.
Linksys offers RC units to service providers for volume deployments of SPA endpoints. Through
customization, the manufacturing default values of a select number of parameters can be customized to
meet the needs of individual service providers.
Version 3.0
Retail distribution, where the customer purchases the ATA separately from the VoIP service
Bulk distribution, where the service provider issues the ATA to the customer as part of the VoIP
service contract
Provisioning Overview
Linksys SPA Provisioning Guide
1-3