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Troubleshooting
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Summary of Contents for ViewSonic WMA100 - Wireless Media Adapter
- Page 1 WMA100 802.11g Wireless Media Adapter User Guide...
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Page 2: Product Registration
Corporation in the United States and/or other countries. Corporate names and trademarks are the property of their respective companies. Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product. -
Page 3: Table Of Contents
Media Guide ....................... 10 myView Media Manager ......................10 Chapter 2: Setting Up Your WMA100 Setup Overview ........................11 Step 1: Install Software and User Guide .................. 12 Step 2: Connect the WMA100 ....................13 ViewSonic Wireless Media Adapter... - Page 4 Rewind and Fast Forward ....................22 Back ............................. 22 Shortcut Buttons ........................22 On-Screen Control Panel Buttons ................... 23 Search ..........................23 Play Shuffle .......................... 24 Play All ..........................24 Slide Effects ......................... 24 Viewing Videos ........................25 ViewSonic Wireless Media Adapter...
- Page 5 Image Setting ........................31 Sounds ..........................31 Restore Factory Settings ...................... 31 LAN Settings ..........................32 Auto Mode ..........................32 Manual Mode ........................32 Wi-Fi Settings .......................... 33 Firmware Update ........................33 Software Update ........................33 ViewSonic Wireless Media Adapter...
- Page 6 Chapter 6: Troubleshooting and Maintenance Getting Help Checklist ......................44 Frequently Asked Questions (FAQs) ..................45 Troubleshooting ........................49 Customer Support ........................53 Maintenance ..........................54 Firmware Updates ........................ 54 Software Updates ......................... 54 Cleaning Instructions ......................55 ViewSonic Wireless Media Adapter...
- Page 7 Chapter 7: Appendix Regulatory Information ......................56 FCC Statement ........................56 FCC Caution ........................57 PC Power Settings ........................57 Renaming Your PCs ........................ 58 Specifications ........................... 59 Limited Warranty ........................60 ViewSonic Wireless Media Adapter...
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Page 8: Chapter 1: Wma100 Overview
Chapter 1: WMA100 Overview Welcome Congratulations on your purchase of your WMA100 ViewSonic 802.11g Wireless Media Adapter. This chapter provides an overview to familiarize you with your WMA100: • Package Contents • Safety Instructions • Product Features • System Requirements •... -
Page 9: Package Contents
Quick Start Any repairs or modifications to the unit must (for vertical Wireless Media Adapter and batteries Guide placement) be performed by ViewSonic or by an authorized service provider. Networking AC/DC Adapter Composite Video and Companion CD with cable L/R Audio Cable... -
Page 10: Product Features
Access your music collection with the Remote Control • Listen to your favorite music through your home theater surround sound system • Supports MPEG-1 (Audio layers 1 &2), MP3, WMA CBR, WAV, unprotected AAC, AC-3 (Dolby Digital 5.1 pass-thru) audio file formats (continued) ViewSonic Wireless Media Adapter... - Page 11 Pictures • Browse and view your digital pictures directly on your television • Enhance slide shows with background music • Supports JPG, GIF, and PNG file formats Internet • Listen to Internet Radio ViewSonic Wireless Media Adapter...
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Page 12: Front Panel: Buttons And Leds
Solid Green Link: Successful network • To return to the Power On mode, press the (Wired LAN) connection. Power button again. Blinking Green Activity: Data transfer is in process; a faster blinking light means more LAN activity. ViewSonic Wireless Media Adapter... -
Page 13: Rear Panel: Connection Ports
For the best video image: Use the best video connection supported by your TV or other display (listed with the best first): • • VGA (with DVI / VGA adapter) • Component Video (YPbPr) • S-Video • Composite Video ViewSonic Wireless Media Adapter... -
Page 14: Remote Control
Mute • Back • Info Volume Up/Down • Repeat Page Up/Down • Zoom Alphanumeric Shortcut Buttons: Buttons • Videos Shift • Music Space Home screen of • Pictures myView Media Guide Clear • Internet Radio Enter ViewSonic Wireless Media Adapter... - Page 15 Shows information about selected media file. Repeat Turns Repeat Mode On/Off, for selected media files. Mute Silences sound. Shortcut Provides quick access to Videos, Music, Pictures, and Internet Radio. Buttons Volume Increases/decreases loudness of sound. Page Up/Down Moves up/down one screen. ViewSonic Wireless Media Adapter...
- Page 16 Adds a space between numbers or text characters. Shift Capitalizes text; toggles On/Off. Clear Clears all selections/text entered on screen. Enter Activates selected menu item, or text entered on a Setup screen. (Functions same as OK button.) ViewSonic Wireless Media Adapter...
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Page 17: Myview Media Guide
Media Manager is media server software that enables your networked PC(s) to share media files with your WMA100(s). NOTE: myView Media Manager is installed from the supplied ViewSonic Networking Companion CD onto your PCs. You will use this software utility to: •... -
Page 18: Chapter 2: Setting Up Your Wma100
Chapter 2: Setting Up Your WMA100 Typical Home Wireless Network This chapter provides everything you need to know about setting up your ViewSonic WMA100 Wireless Media Adapter. Setting up your WMA100 is quick and easy! Setup Overview 1 Install Software and User Guide... -
Page 19: Step 1: Install Software And User Guide
The CD contains myView Media Manager media server software, which enables each networked PC to share content with your WMA100. 2 From the Home page of the ViewSonic Networking Setup Wizard (shown to the right), click Wireless Media Adapter, then on the next screen click Wireless Media Adapter Software. -
Page 20: Step 2: Connect The Wma100
(3) Component Video, (4) S-Video, (5) Composite Video. pedestal. (1) & (2) 2 Connect audio. Connect the WMA100 to your TV or to an external sound system. Digital Audio L/R Analog Audio TV, Plasma, etc. External Sound System ViewSonic Wireless Media Adapter... - Page 21 WMA100, then to an Ethernet wall outlet or router. Ethernet Wall Outlet (or router) 4 Connect power cord. Connect the WMA100 to the supplied AC Adapter, then connect the AC Adapter to an AC wall outlet. AC Power Outlet ViewSonic Wireless Media Adapter...
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Page 22: Step 3: Install Remote Control Batteries
NOTE: If there is no screen image, the screen mage does not look clear, or if the screen image is shifted to the left or right, see Step 6: Adjusting the Screen Image for further instructions. ViewSonic Wireless Media Adapter... -
Page 23: Step 5: Configure Your Wma100
2 Press the Left Arrow button on the Remote Control to highlight the Setup button on Home screen myView Media Guide, then press OK. The Setup main menu will display. (See the illustration on the next page.) ViewSonic Wireless Media Adapter... - Page 24 1 Use the Down Arrow button to select either “WEP Enabled” or SSID Discovery Screen “WPA-PSK Enabled,” then press OK. 2 Complete the remaining fields according to the settings of your router/gateway, select Save, then press OK. Wi-Fi configuration is now complete! Wi-Fi Setup Screen ViewSonic Wireless Media Adapter...
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Page 25: Step 6: Adjusting The Screen Image
1280 x 720 NOTE: For the best screen image, select your display’s Preferred Resolution 1280 x 768 (see your display’s user manual).. 1280 x 1024 S-Video/Composite 852 x 480 NTSC (Composite = CVBS) 1366 x 768 ViewSonic Wireless Media Adapter... -
Page 26: Chapter 3: Selecting And Playing Media
• Selecting and Playing Media Files • Remote Control Buttons • On-Screen Control Panel Buttons • Viewing Videos • Listening to Music Home screen of myView Media Guide • Viewing Pictures • Listening to Internet Radio ViewSonic Wireless Media Adapter... -
Page 27: Home Screen Features
The WMA100 supports the following types of media files: • Video: MPEG-1, MPEG-2, MPEG-4, Xvid. icon • Music: MPEG-1 (Audio layers 1 &2), MP3, WAV, unprotected AAC, AC-3 (Dolby Digital 5.1 pass-thru), WMA CBR. • Pictures: JPEG, GIF, PNG. Wired LAN Connection ViewSonic Wireless Media Adapter... -
Page 28: Selecting And Playing Media Files
3 Select a server. Active Locked Server Use the Up/Down Arrow buttons to select a server (networked PC or Viewsonic Wireless Gateway Adapter), then press OK. Active Unlocked Server Locked PCs for Parental Control: A PC is typically locked to prevent children from accessing inappropriate content. -
Page 29: Remote Control Buttons
Play Shuffle and Play All (see the next section: On-Screen Control Panel Buttons). Shortcut Buttons: Videos Repeat Shortcut Buttons Music Back Pictures Use these buttons to quickly access Videos, Music, Pictures, or Internet Internet Radio Radio. ViewSonic Wireless Media Adapter... -
Page 30: On-Screen Control Panel Buttons
2 With the Search button highlighted, press OK. The Search screen On-Screen Control Panel Buttons screen will display, as shown below. Music Selection Screen 3 Enter name of the folder or file you want to find, then press OK. ViewSonic Wireless Media Adapter... -
Page 31: Play Shuffle
For example, if Slide Transitions was previously set with myView Media Manager (PC), and sometime later Slide Transitions is set with myView Media Guide (WMA100), the WMA100 setting will be used. Slide Effects Screen ViewSonic Wireless Media Adapter... -
Page 32: Viewing Videos
If you have selected a folder of videos to play, and a video is currently playing: • To go to the next video, press Skip on the Remote Control. • To go to the previous video, press Replay on the Remote Control. ViewSonic Wireless Media Adapter... -
Page 33: Listening To Music
If you have selected a folder of tracks to play, and a track is currently playing: • To go to the next track, press Skip on the Remote Control. • To go to the previous track, press Replay on the Remote Control. ViewSonic Wireless Media Adapter... -
Page 34: Viewing Pictures
NOTE: There are two other ways to view a slide show with music. You can link specified pictures with music, or link specified music with pictures. See Chapter 5: Using the Media Server Software for more information. ViewSonic Wireless Media Adapter... -
Page 35: Listening To Internet Radio
Shortcut: Press the iRadio button on the Remote Control. 2 Select a music genre (style), then press OK. A list of available Internet radio stations for that genre will display. 3 Select a radio station, and press OK. ViewSonic Wireless Media Adapter... -
Page 36: Chapter 4: Using Setup To Change Settings
Remote Control to highlight the Setup button on the Home page of myView Media Guide, then press OK. The Setup Main Menu displays with Auto-Sync pre-selected. Then use the Up/Down Arrows buttons to Advanced Sub-Menu select a menu option. ViewSonic Wireless Media Adapter... -
Page 37: Auto-Sync Feature
1 Use the Down Arrow button to select either “WEP Enabled” or “WPA-PSK Enabled,” then press OK. 2 Complete the remaining fields according to the settings of your router/gateway, select Save, then press OK. Wi-Fi configuration is now complete! SSID Discovery Screen ViewSonic Wireless Media Adapter... -
Page 38: System Settings
Sound (indicates a system problem). 1280 x 720 1280 x 768 Restore Factory Settings 1280 x 1024 S-Video/Composite This setting returns all WMA100 settings to the original factory default 852 x 480 NTSC settings. (Composite = CVBS) 1366 x 768 ViewSonic Wireless Media Adapter... -
Page 39: Lan Settings
To return to Auto Mode, select Automatic (DHCP) on the bottom of the screen. NOTE: Use the Manual Mode for settings Static IP configuration. LAN Settings Screen (manual mode) ViewSonic Wireless Media Adapter... -
Page 40: Wi-Fi Settings
Wi-Fi Settings If the SSID for any router or gateway is “viewsonic,” Auto-Sync will automatically configure all Wi-Fi settings. If you change the SSID and/or if your router has a WEP or WPA key for security, you will need to enter the required information. -
Page 41: Chapter 5: Using The Media Server Software
Media Manager will be running in the background (unless you disable it). IMPORTANT: So that all of your networked PCs will be able to share media content with your WMA100, be sure to install the WMA100 software on each of them. ViewSonic Wireless Media Adapter... -
Page 42: Launching The Homepage
2 Select Stop myView Media Manager. page. Re-launching myView Media Manager 1 Click Start on the Windows task bar. 2 Click All Programs, select myView Media Manager, then select myView Media Manager from the next menu. ViewSonic Wireless Media Adapter... -
Page 43: System Settings
For example, if Slide Transitions was previously set with myView Media Manager (PC), and sometime later Slide Transitions was set with myView Media Guide (WMA100), the WMA100 setting will be used. ViewSonic Wireless Media Adapter... -
Page 44: Security Settings
Save. Security Settings screen #1 IMPORTANT: Be sure you write down the Access Code for your reference. If you cannot remember the Access Code, the only way to re-set it is to contact ViewSonic Customer Support. ViewSonic Wireless Media Adapter... - Page 45 Re-Type Access Code field. 3 Click Save. To remove an Access Code, do the following: 1 Enter the Current Access Code in the indicated field. 2 Select the Disable Access Code checkbox, and click Save. Security Settings screen #2 ViewSonic Wireless Media Adapter...
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Page 46: Linking Pictures To Music
1 Select the music. Click the [Music Root Folder] and select an artist. In the example shown below, two artists are displayed: “Hoobastank” and “Rolling Stones.” We will select Hoobastank. We will now select the album, The Reason. (see the screen below). ViewSonic Wireless Media Adapter... -
Page 47: Removing A Pictures-To-Music Link
Removing a pictures-to-music link: 1 Click on the picture side of the link (San Francisco in the example to the left). 2 On the next screen (not shown), click the Link button across from [default pictures folder]. ViewSonic Wireless Media Adapter... -
Page 48: Linking Music To Pictures
In the example shown below, three picture folders are displayed: “Christmas,” “Disneyland,” and “San Francisco.” We will select Christmas. Next, we will be more specific, and select a sub-folder under. When we click Christmas, three sub-folders display. (see the screen on the next page). ViewSonic Wireless Media Adapter... - Page 49 Music] across from Christmas 2001. (See the screen shown above). Two music albums display: Hoobastank and Rolling Stones. 3 Select a sub-folder (optional). We will now click Rolling Stones, because we want to be more specific, and select a certain Rolling Stones album, Beggars Banquet. ViewSonic Wireless Media Adapter...
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Page 50: Removing A Music-To-Pictures Link
Removing a music-to-pictures link: 1 Click on the music side of the link (Beggars Banquet in the example to the left). 2 On the next screen (not shown), click the Link button across from [No Music]. ViewSonic Wireless Media Adapter... -
Page 51: Chapter 6: Troubleshooting And Maintenance
• Customer Support contact information need help with. • Maintenance instructions 4 Contact ViewSonic Customer Support > Updating the Firmware (contact information is listed in this chapter.) > Updating the Software > Cleaning Instructions ViewSonic Wireless Media Adapter... -
Page 52: Frequently Asked Questions (Faqs)
Wired Network - 8 WMA100s or more (depending on what your router or gateway supports). Wireless Network - Up to 3 WMA100s if your wireless network includes a ViewSonic Wireless Media Gateway. If your network includes a router or a gateway from another manufacturer, the performance of multiple WMA100s may vary. - Page 53 Adapter (for example, using the S-Video port for the TV and the DVI port for a PC monitor? No. The Wireless Media Adapter currently only supports one connected display. What Windows operating systems support myView Media Manager software? Windows XP and 2000. ViewSonic Wireless Media Adapter...
- Page 54 Yes, if you want to share media content with your WMA100. NOTE: If you download an updated version of myView Media Manager media server software from the ViewSonic website, be sure in install the new version on all of your networked PCs.
- Page 55 Click Start > All Programs > myView Media Manager > myView Media Manager Settings Home Page. Then when the main menu displays, click System. The version number of this software is displayed on the System screen next to “myView Media Manager.” ViewSonic Wireless Media Adapter...
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Page 56: Troubleshooting
Troubleshooting The Troubleshooting table below provides possible solutions for WMA100 problems you may encounter. If the problems you are experiencing you are not able to find a solution, contact ViewSonic Customer Support for assistance (see page 53). Symptom Possible Solutions I do not see the Home screen when I •... - Page 57 Media Manager is currently running. It is recommended that you set System Standby and System Hibernate to Never. See PC Power Settings in the Appendix for more information. The ViewSonic Wireless Media Gateway does not have either of these two power saving modes. •...
- Page 58 If the audio cables are connected to an external sound system, make sure it is turned on and you have selected the right Input Source. Refer to the user guide that came with your sound system for more information. ViewSonic Wireless Media Adapter...
- Page 59 2 Press the Reset button on the back of the WMA100. 3 Un-plug the DC Power cable, and plug it in again. If the interference persists, check to see if someone in your house is currently using a microwave oven or a 2.4 Ghz cordless phone. ViewSonic Wireless Media Adapter...
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Page 60: Customer Support
F = FAX United States www.viewsonic.com/support T: (800) 688-6688 F: (909) 468-1202 Canada www.viewsonic.com/support T: (886) 463-4775 F: (909) 468-1202 The websites shown above will provide the most current email addresses for your Customer Support queries. ViewSonic Wireless Media Adapter... -
Page 61: Maintenance
• myView Media Manager software (for each networked PC): visit www.ViewSonic.com and enter “WMA100” in the Search window (top of the Home page) and click Go. Download the new version of myView Media Manager software, then install it on each of your networked PCs. -
Page 62: Cleaning Instructions
WMA100. • CAUTION: Before wiping the WMA100 with a cloth containing any liquid, make sure the power cord is unplugged. Never spray or pour any liquid directly onto the WMA100. ViewSonic Wireless Media Adapter... -
Page 63: Chapter 7: Appendix
Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. ViewSonic Wireless Media Adapter... -
Page 64: Fcc Caution
WMA100, be sure to set System standby and System hibernates to Never. For Windows XP and 2000: 1 Click Start, then select Control Panel. 2 Select Power and Maintenance, then select Power Options. 3 Change System standby and System hibernates to Never, then click ViewSonic Wireless Media Adapter... -
Page 65: Renaming Your Pcs
1 Right-click My Computer, then select Properties 2 Click the Network Identification tab, then click the Properties button. 3 Type the new Computer Name, then click OK. 4 Type your User Name and Password, then click OK. ViewSonic Wireless Media Adapter... -
Page 66: Specifications
Packaging 10.8” x 4.1” x 8.5” (274mm x 105mm x 217mm) Weight 1.0 lb. (0.5 kg) Gross 4.0 lb. (1.8 kg) Regulatory FCC Part 15 class B, IC, UL/c-UL Compliance * Performance varies dependent on environment. ViewSonic Wireless Media Adapter... -
Page 67: Limited Warranty
If a ViewSonic Wireless Media Adapter product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components. - Page 68 (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center or ViewSonic.