Generate And Email A Case Report - Cisco CS-MARS-20-K9 - Security MARS 20 User Manual

Chapter 18 Case Management
To verify that the selected data was added to the case, click the case ID number in the Case Bar to display
Step 4
the View Case page.
In the example shown in
View Case page. A partial View Case page is shown in

Generate and Email a Case Report

You can generate a case report of the case data and email the report to any MARS user group or
individual user account. The email event is logged in the case history listings on the View Case page.
To add a new user account or user group, see
Notification Information" section on page
Make sure that the MARS email server is configured. See
Note
on page 22-4
To generate a case report and to email it, follow these steps:
Step 1 Select a case from the Cases page or from the Case Bar dropdown list.
Click the Case ID number to navigate to the View Case page.
Step 2
Click the check box in an item's Include field to select or deselect that item for inclusion in the
Step 3
Case Document. By default, all items are selected.
Click Show Include to show only those items selected for the Case Document. Show Include does not
Tip
function for cases created in Cisco Security MARS version 4.1.1.
Step 4 Click View Case Document at the bottom of the View Case page.
MARS generates and displays the case report.
Click Email Case at the bottom of the report page.
Step 5
The Case Email dialog box appears, as shown in
78-17020-01
Figure 18-8, the selected report should appear in the Reports section of the
for further information.
Figure 18-2.
"Create a New User—Role, Identity, Password, and
22-10.
"Configure the E-mail Server Settings" section
Figure 18-9.
User Guide for Cisco Security MARS Local Controller
Generate and Email a Case Report
18-7