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Customer Support
Product Service and Repair
Honeywell International Inc. provides service for all its products through service centers throughout the
world. To obtain warranty or non-warranty service, contact the appropriate location below to obtain a
Return Material Authorization number (RMA #) before returning the product.
North America
Telephone: (800) 782-4263
Fax: (803) 835-8012
E-mail: naservice@honeywell.com
Latin America
Telephone: (803) 835-8000
Telephone: (800) 782-4263
Fax: (239) 263-9689
E-mail: laservice@honeywell.com
Brazil
Telephone: +55 (21) 3535-9100
Fax: +55 (21) 3535-9105
E-mail: brservice@honeywell.com
Mexico
Telephone: +52 (55) 5203-2100
Fax: +52 (55) 5531-3672
E-mail: mxservice@honeywell.com
Europe, Middle East, and Africa
Telephone:
+31 (0) 40 2901 633
Fax: +31 (0) 40 2901 631
E-mail: euservice@honeywell.com
Asia Pacific
Telephone: +852-2511-3050
Fax: +852-2511-3557
E-mail: apservice@honeywell.com
Japan
Telephone: +813-3839-8511
Fax: +813-3839-8519
E-mail: apservice@honeywell.com
Online Product Service and Repair Assistance
You can also access product service and repair assistance online at www.honeywellaidc.com.
For ongoing and future product quality improvement initiatives, 9900s, 9950s, and 9951s comes equipped
with an embedded device lifetime counter function. Honeywell may use lifetime counter data for future
statistical reliability analysis as well as ongoing quality, repair and service purposes.
Technical Assistance
If you need assistance installing or troubleshooting your device, please call your distributor or the nearest
technical support office:
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