Related Manuals for NEC SVP SERVER - INSTALLATION SETUP AND
Summary of Contents for NEC SVP SERVER - INSTALLATION SETUP AND
- Page 1 SVP Server Installation, Setup, and Maintenance Manual NEC Business Solutions Ltd. Doc. No: NEC-9120 Revision 1 July, 2005...
- Page 3 Copyright Page Note concerning the SVP Server: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
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Page 4: Important Safety Information
Note concerning shielded cable: NEC Business Solutions Ltd. recommends the use of shielded cable for all external signal connections in order to maintain FCC Part 15 emissions requirements. Note concerning the NEC Business Solutions Ltd. Wireless Telephones: This device complies with Part 15 of the FCC Rules. Operation is subject to the... -
Page 5: Table Of Contents
Contents Introduction About this Document ..........1-1 Using this Manual . - Page 6 Contents Configuring the SVP Server Connecting to the SVP Server ........4-1 Connecting via the Serial Port .
- Page 7 Contents Network Status ..........7-3 Software Version .
- Page 8 Contents SVP Server Installation, Setup, & Maintenance Manual - Revision 1...
- Page 9 Figures Figure Title Page IP telephony system example ....... . . 2-5 Telephony Gateway System Example.
- Page 10 Figures SVP Server Installation, Setup, & Maintenance Manual - Revision 1...
- Page 11 Tables Table Title Page Document Conventions Procedures ......1-2 SVP Server Capacity ........2-3 Server capacity in multiple Server environment .
- Page 12 viii Tables SVP Server Installation, Setup, & Maintenance Manual - Revision 1...
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Page 13: Introduction
Introduction Welcome to the SVP Server Installation, Setup, and Maintenance Manual. This manual provides information needed to install and configure the SVP Server. • About this Document Chapter Topics • Using this Manual • Document Conventions About this Document This document explains how to configure and maintain the SVP Server within the telephony system. -
Page 14: Document Conventions
Introduction This chapter describes how to swap, add, and delete SVP Servers. Chapter 5 Swapping/Adding/ Deleting SVP Servers This chapter details obtaining software updates for the SVP Server's Chapter 6 Software proprietary software programs. Maintenance This chapter describes how to troubleshoot errors using the System Chapter 7 Troubleshooting Status Menu which can be opened from the main menu window of the... - Page 15 Introduction When you see: It means: Example Used when equipment or data could Caution be damaged by an action or event. Important Emphasizes a MUST read statement. Used to point out special details that you must know or actions that you Note must take relevant to your current actions.
- Page 16 Introduction SVP Server Installation, Setup, & Maintenance Manual - Revision 1...
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Page 17: Svp Server Overview
802.11e to provide all the functionality of SVP Server in an industry standard thus ensuring high-quality voice in a mixed client environment. Once 802.11e is ratified, NEC Business Solutions Ltd. and its 802.11 technology partners will adopt the new specification. -
Page 18: Multiple Svp Servers
SVP Server Overview IP multicast addresses are used by the MH120 Wireless Telephone Push to Talk (PTT) feature. This requires that multicasting be enabled on the subnet used for the Mobile Handsets, SVP Server, and telephony gateways. NOTE Routers are typically configured with filters to prevent multicast traffic from flowing outside of specific domains. -
Page 19: Svp Server Capacity
SVP Server Overview In a Telephony Gateway environment, the addition of a SVP Server is detected as soon as the new SVP Server is up and running. The new SVP Server immediately starts providing the “timing” function for the appropriate Wireless Telephones. The user should not detect any change. - Page 20 SVP Server Overview Table 2-2 Gateway capacity in multiple Gateway environment Calls per Total #WTs #WTs #WTs SVP Servers Gateways Erlangs server Calls 15% use 25% use 50% use 320* Limited by the eight simultaneous calls supported by each Telephony Gateway. This note only applies when there are 3 SVP Servers and 320 total calls.
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Page 21: System Diagram
SVP Server (showing optional Ethernet switch Wireless multiple Telephones SVP Servers) access point Wireless IP Gateway optional Wireless PSTN Phones Ethernet cable Device supplied by Phone cable NEC Business Solutions Ltd. SVP Server Installation, Setup, & Maintenance Manual - Revision 1... -
Page 22: System Components
CAT 5 cable 25 pair cable Multiple phone cables Demarc Block Phone cable Device supplied by NEC Business Solutions Ltd System Components System components are discussed in the following sections: • MH110 and MH120 Wireless Telephones • Telephony Gateway • Access Points •... - Page 23 Contact NEC Business Solutions, or a certified NEC Business Solutions distributor, for specific information about your facility’s needs. Univerge Wireless Systems must connect to Access Points that utilize the SVP Server. Contact NEC Business Solutions to verify that your Access Point and its software version are supported. Ethernet Switch The Ethernet Switch is a component in the wired Ethernet LAN infrastructure.
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Page 24: Svp Server Front Panel
640 telephone lines and 120 simultaneous Wireless Telephone calls. SVP Server is the NEC Business Solutions quality of service (QoS) mechanism that is implemented in the Wireless Telephone and AP to enhance voice quality over the wireless network. SVP Server gives... - Page 25 Currently unused. PWR (power jack) Connects to the AC adapter supplying power to the system. Use only the Class II AC Adapter with output 24VDC, 1A, provided by NEC Business Solutions Ltd. CAUTION SVP Server Installation, Setup, & Maintenance Manual - Revision 1...
- Page 26 2-10 SVP Server Overview SVP Server Installation, Setup, & Maintenance Manual - Revision 1...
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Page 27: Installing The Svp Server
Customer Requirements for SVP Server Table 3-1 Equipment Requirements The outlet must accept the AC adapter provided by NEC Business Power Outlet Solutions Ltd. ¾” Plywood secured on the wall Backboard space... -
Page 28: Mounting And Connecting The Svp Server
Installing the SVP Server Consider the following when deciding where to locate the SVP Server: • Ensure that there is sufficient backboard mounting space (for a wall mount). • Consider the proximity to the LAN access device (switched Ethernet hub) and power source. •... -
Page 29: Mounting The Svp Server To Wall
Installing the SVP Server Meounting the SVP Server to Wall The SVP Server can be mounted either horizontally or vertically. Use the following steps to mount the SVP Server. Using a 1/8 inch drill bit, drill four pilot holes, on 1.84 by 12.1 inch centers Step 1 (approximately equivalent to 1-13/16 inch by 12-1/8 inch). - Page 30 Installing the SVP Server SVP Server Installation, Setup, & Maintenance Manual - Revision 1...
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Page 31: Configuring The Svp Server
Configuring the SVP Server This chapter describes the initial setup of the SVP Server, including how the IP address is set and how to determine the number of active calls per access point. It also discusses the option of entering a hostname and a location for software updates via TFTP. - Page 32 Configuring the SVP Server Run a terminal emulation program (such as HyperTerminal™) or use a Step 2 VT-100 terminal. Table 4-1 describes the configuration to use when using a VT-100 terminal. Table 4-1 VT-100 terminal configuration Options Required Entries Bits per second 9600 Data bits Parity...
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Page 33: Connecting Via Telnet
Configuring the SVP Server Connecting Via Telnet The Telnet method of connection is used for routine maintenance of the UNIVERGE WL System for both local and remote administration, depending on your network. Telnet can only be used after the SVP Server's IP address is configured. NOTE To connect via Telnet, run a Telnet session to the IP address of the SVP Server. -
Page 34: Network Configuration
Network Configuration window. This is also where you may optionally establish a hostname and enter the IP address of the location of any software updates you may obtain from NEC Business Solutions. Use the following steps to complete the configuration options on the Network Configuration Menu. - Page 35 Configuring the SVP Server (Optional) Enter a new default host name in the Hostname field. This is Step 3 the name of the SVP Server to which you are connected, for identification purposes only. You cannot enter spaces in this field. Enter the source of software updates for the SVP Server in the Step 4 SVP-II TFTP Download Master field.
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Page 36: Send All
Configuring the SVP Server Send All In an IP system with multiple SVP Servers, the SendAll option is provided to speed configuration and ensure identical settings. The S=SendAll option allows you to send that configuration parameter to every SVP Server on the LAN. SendAll can only be used after the IP address is established on EACH SVP Server via the serial connection. - Page 37 Enter one of the following in the SVP II Mode field: Step 2 —Enter Netlink if you are using the NEC Telephony Gateway. —Enter Netlink IP if you are using an IP telephony server from NEC. The SVP Server will auto-negotiate unless there is a need to specify Step 3 a link speed.
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Page 38: Ip System Configuration
4-4. Figure 4-4 160 Series SVP-II Configuration window When connecting to the NEC PBX and using the Telephony Gateway, the SVP-II Mode must be set to Netlink. The Netlink IP option is only used with 170 series software. Use the following steps to complete the... -
Page 39: 170 Series
Maintenance Lock option or manually by selecting the Reset System option. NOTE 170 Series The 170 series software is required in NEC IP environment. Ensure the latest version is installed on the SVP Server. Check the version currently installed on the SVP Server as described in Chapter 7. - Page 40 4-10 Configuring the SVP Server Figure 4-5 170 Series SVP-II Configuration window The Netlink IP option is only used with 170 series software. Use the following steps to complete the configuration of the SVP-II Configuration window. Enter the number of simultaneous calls supported for your type in the Step 1 Phones per Access Point field.
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Page 41: Change Password
Accept the N default unless using the H.323 protocol and elect to have the SVP Server function as the gatekeeper, in which case, enter Y. SVP-II Mode: Set to NetLink IP when using the NEC IP telephony server. Step 6... - Page 42 4-12 Configuring the SVP Server Figure 4-6 Change Password window Enter the information and either select Set Password or press the S key to set the new password. Password parameters: • More than four characters, • First character must be a letter, •...
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Page 43: Swapping/Adding/Deleting Svp Servers
Swapping/Adding/Deleting SVP Servers This chapter describes how to swap, add, and delete SVP Servers. • IP System Chapter Topics • UNIVERGE WL System Telephony Gateway IP System Whenever a SVP Server is removed from the system, Wireless Telephones that are using the SVP Server will be affected. If the removal of the SVP Server is intentional, the administrator should lock and idle the system prior to removing a SVP Server. -
Page 44: Changing The Master Svp Server
Swapping/Adding/Deleting SVP Servers For Wireless Telephones active in calls, two possible scenarios can occur. • If the SVP Server that was removed was providing the “gateway” function for the Wireless Telephone, then the call is lost and the Wireless Telephone is forced to checkin again. •... -
Page 45: Software Maintenance
System Status window (Figure 7-1 on page 7-2). NEC Business Solutions Ltd. or its authorized dealer will provide information about software updates and how to obtain the software. Downloading from a web site Example: At startup the SVP Server uses TFTP to check the software version it is running against the version in the TFTP location. - Page 46 Software Maintenance Lock the SVP Server in the SVP-II Configuration window (Figure 4-3 on page 4-7) prior to updating the software. Reset the SVP Server after the system is locked. Note that locking the SVP Server will prevent new calls from starting. All calls in progress will be terminated when the SVP Server is reset.
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Page 47: Troubleshooting Via System Status Menu
Troubleshooting via System Status Menu This chapter describes how to troubleshoot errors using the System Status Menu which can be opened from the main menu window of the SVP Server. • Troubleshooting Errors Chapter Topics • Error Status Window • Network Status •... -
Page 48: Error Status Window
Troubleshooting via System Status Menu Figure 7-1 System Status Menu window Choose one of the following options and press ENTER to open the Step 3 selected window: —Select Error Status to display alarm and error message information. —Select Network Status to display information about the Ethernet network to which the SVP Server is connected. -
Page 49: Network Status
Troubleshooting via System Status Menu Alarm Text Action Maximum access point usage reached Reduce usage, clear alarm Maximum call usage reached Reduce usage, clear alarm SRP audio delayed Reduce usage, clear alarm SRP audio lost Reduce usage, clear alarm No IP address Configure an IP address Press C to clear all clearable alarms. - Page 50 Troubleshooting via System Status Menu Table 7-2 Network Status window Troubleshooting Information Information Provided Descriptions MAC address of the SVP Server Ethernet Address (hexadecimal). The number of days, hours and minutes since the System Uptime SVP Server was last reset. The type of connection to the Ethernet switch currently utilized.
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Page 51: Software Version
Version window provides information about the version currently running on the SVP Server. This information will help you determine if you are running the most recent version and will assist NEC Business Solutions Ltd. engineering and/or customer support in troubleshooting software problems. - Page 52 Troubleshooting via System Status Menu SVP Server Installation, Setup, & Maintenance Manual - Revision 1...
- Page 53 Index - 1 Index —A— Access Point, description ....2-7 Alarms....... . . 7-2 —C—...
- Page 54 Index - 2 SVP Server Installation, Setup, & Maintenance Manual - Revision 1...
- Page 55 For additional information or support on this NEC Business Solutions product, contact your NEC Business Solutions representative.
- Page 56 NEC Business Solutions Ltd. SVP Server Installation, Setup, & Maintenance Manual NEC-9120, Revision 1...